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The Day Before Kangaroo Flagship Says Farewell  
User currently offlinedirktraveller From Singapore, joined Jan 2011, 587 posts, RR: 2
Posted (1 year 5 months 1 week 4 days 20 hours ago) and read 15434 times:

http://i1113.photobucket.com/albums/k502/dirktraveller/IMG_3059cover_zps6acc3cb2.jpg

Hi everyone.

At the end of March, I had a week off for Easter Break. Therefore I figured that it would be much better I spent the ten-days break (inclusive of the long weekend due to Good Friday) at home.

I was particularly interested in flying British Airways this time, because it is a carrier I have never flown before, and it would be the last BA 744 operation out of SYD ,as the 744 is replaced with the 77W after March 31.


Background

During the same time, the Qantas and Emirates partnership is coming to realization within days, and therefore Qantas will be pulling their A380s out of SIN services, as the historic 'Kangaroo route' is re-routed via DXB as part of the new QF - EK partnership agreement.

Of course, they are not the only ones affected with this new QF and EK partnership. The another party affected was British Airways, which operated daily LHR - SIN - SYD flights on their 744. As a result of the new partnership, BA will soon replace the B744 with a B77W on the route as soon as their codeshare agreement with QF on the flight ends.


Thursday, March 28 2013



Just a day before departure, I get an email which shocked me. Apparently BA 16 on March 29 was 'severely delayed' and I have to reach SIN before March 30.

I rang the BA customer service number, and after steps of voice-recorded instructions what I get is
"Currently our customer service team is busy, for other inquries please visit our website www.ba.com"

An hour later I tried to call the number again and get through after waiting for around ten minutes. I explained my situation and requested to be put on another flight. The woman, which apparently was the Customer Service team at HKG, rebooked me on another flight, which means I will reach in Singapore according to my schedule.



And yes, this is my new itinerary.

The new itinerary means I lost my opportunity to fly SYD - SIN on a BA 744, and instead I was able to join the last flagship QF 1 service to SIN, which was operated by an A380.

But wait... the A380?


Tuesday, November 12 2012

http://i1113.photobucket.com/albums/k502/dirktraveller/IMG_9998.jpg

"While it may be too early, but personally.. Goodbye QF A380s. Its been a pleasure to fly to be on board one of you."

It was my own words, from the QF 9 MEL - SIN sector a five months back, exactly on November 12, 2012. With the announcement of QF and EK partnership, I thought that was a 'goodbye' to the QF A380.

Too Early For A Goodbye? On The QF A380 To SIN (by dirktraveller Nov 20 2012 in Trip Reports)

As the trip report title was left on a question mark, I guess the question is answered now, that it is indeed too early for me to say goodbye to the QF A380s from SIN.

Hence, please join me in flying one of the last Qantas flagship ONE service on board the A380 via Singapore

Check-in : Melbourne Airport

Good Friday, March 29 2013

After a bus ride from Melbourne's Southern Cross station, I reached the Qantas domestic Terminal at MEL, which is Terminal 1. I arrived at the shared QF - JQ terminal around 1.5 hour before scheduled departure time.



Qantas Domestic Check-in Counter at MEL

Being a long weekend, check-in queue was really long. There were some passengers from the earlier QF432 flight to SYD, which departs an hour early than my flight were still stuck on the queue, with less than 40 minutes to their departure time.

As a result, QF staff have to prioritise this passengers, and asked other passengers in the queue have to wait. QF ground staff politely apologised to passengers on other flights who were further up front in the queue but have to be served only after the group of QF432 passengers.

Well after a good 45 minutes waiting in the line, my bags were checked for both MEL - SYD and SYD - SIN sector.



The queues for security check is extremely long that it could extend until the entrance of the Terminal.




QF and JQ activities at MEL



My Char Kway Teow lunch at the airport, well I have to say that it was really overpriced.

After I finished my lunch, I took the long walk towards the gate that was at the other end of Terminal 1.

Boarding

Flight Details

Flight Number : QF 434
Type of Aircraft: Boeing 767-336ER
Registration: VH-ZXC (l/n 298, delivered 13/07/1990)
Seat Number: 47B
ETD: 1300
ETA: 1425



Our assigned gate 7




Our 22.8 years old B763 today, VH-ZXC, a former BA aircraft.




Goodbye Melbourne!




Passengers Boarding this 244-seater B763




Seat 47A and 47B, looks well maintained for a 23 years old aircraft.




Sufficient legroom for a 1-hour domestic hop.

After every passenger was on board, the aircraft pushed back and taxied towards the runway, while the safety video was played on the overhead screens, along with crew members demonstrating the use of safety equipment as well.

The captain came on the PA and give us flight detailed flight information, with estimated flying hours to SYD of only 55 minutes. He also revealed to the passengers that the First officer is flying the aircraft on this MEL-SYD leg.

The aircraft took off just on schedule around 1305hrs, and we were on our way to SYD.

In-flight



The cabin of the B763, with the old design overhead compartments and well maintained cabin.



Seat pocket contents, Qantas 'The Australian Way' magazine and the B763 pink safety card.



Controls for the shows on the overhead screen. Headsets were collected upon boarding at the gate on QF domestic flights.



Light lunch was soon served, with a choice of drinks. The QF signature recycle bags were also distributed.

I have to say that QF did an efficient meal service for the fully-loaded 214-seater economy class cabin on such a short flight.

Landing into Sydney

Just after meal service was completed, and all the signature QF recycle bags collected by cabin crews, the Captain come again on the PA announcing we are on descent to SYD. Cabin crews were also instructed to prepare the cabin for landing.

Descent into SYD were slightly turbulent, but was soon followed with a smooth landing into SYD.

After we reached our parking position in SYD, disembarkation was fast although there were only one aerobridge operating for our flight.



Qantas Domestic Terminal 3 , Kingsford Smith Airport (Sydney).

After the aerobridge, there was a QF ground staff ready to help connecting passengers, which instructed me to turn left and take the escalator down where a bus will transfer me to the International Terminal.

The Sydney Transfer



QF Bus that took me to international terminal.




Passing by a QF B763 Freighter at home.




With a Scoot 772 and Qantas 744 in a distant, you will know it was the International Terminal.

18 replies: All unread, jump to last
 
User currently offlinedirktraveller From Singapore, joined Jan 2011, 587 posts, RR: 2
Reply 1, posted (1 year 5 months 1 week 4 days 17 hours ago) and read 14976 times:

Check-in: Sydney Airport

Flight Details

Flight Number : QF 1
Type of Aircraft: Airbus A380
Registration: VH-OQB (msn 15, delivered 25/06/2008)
Seat Number: 55F
ETD: 1720
ETA: 2225


After the bus reached the international terminal, I headed for British Airways check-in area. Due to unspecified reasons, the check-in staff at MEL could not get through the BA system to check me on the BA-codeshared QF 1. Therefore she asked me to report to BA check in counter to get my QF 1 boarding pass.

But the BA staff told me to go for QF check-in counters as it was a QF operated flight. Hence I reached the QF Economy class check-in area.



QF Check-in area for Economy Class, seems it is not a busy hour for QF.



Economy check-in counter.

The man who were in the check-in desk told me that QF system does not have me on QF 1 flight, and I was shocked, and I handed him the revised e-ticket that given by BA after I was reeboked. The man politely excused himself to cross check my re-booked itinerary with his supervisor.

After waiting for around 15 minutes, he then came back again to me and told me everything was settled. He informed me that my bags will also be checked into QF 1. The bags were apparently still checked into BA 16 due to the QF system being not updated with my rebooking.



Both of my boarding passes with my passport.

He then apologised for the long wait and issues with my check-in, but I thanked him for sorting out the issues with rebooking. I should say that it was one of my more pleasant experience with a QF ground staff.


After completed check-in, I proceed to security check and immigration, which was surprisingly smooth for an Australian airport standard. Probably I was lucky that at that hour traffic were relatively low at SYD, hence queues on both immigration and security check was short.




After immigration, passengers passed through the duty free, before entering Transit Area



Modern designed International terminal



I should say SYD international terminal has the best design among Australian airports (I've visited BNE, MEL, OOL, and PER) apart from Sydney.



FIDS at International Terminal SYD


While there's still 1 hour and 15 minutes until boarding time, I decided to walk around the airport and spot some planes flying off SYD on that day.




8-months old MU A332 , registered as B-5903 is flying for PVG today.



Cathay Pacific A333, one year old B-LAN is pushed back for HKG as flight CX100




Star alliance side (right), Oneworld side (left). Which side are you on?

Boarding

After spending time spotting planes and enjoying an ice chocolate at the McDonalds in transit area, it was already time for boarding.



Our assigned gate 9, which I feel is too small for an A380 gate.



Our A380 flying for SIN today. Its VH-OQB 'Hudson Fysh' again, the same A380 that brought me to SIN on flight QF 9 last November.



Hello VH-OQB, we meet again  

On the aerobridge to board from the L2 door. Friendly senior cabin crew members welcomed us at the door.



Passengers are getting ready for the 7 hours 35 minutes flight to Singapore.



My seat 55F, with blanket, pillow, and headsets are ready.
Due to the mishaps on rebooking, there were no window or aisle seats for me. Loads were full in economy, as some other BA passengers took the decision to rebook themselves on this flight.

On my left side, there was a friendly Australian couple sitting on 55D and 55E. They were flying to Singapore for a holiday.

Sitting on my right side in 55G is a friendly Singaporean lady who were visiting her relatives in AKL.




Being in the middle seat, legroom is still as comfortable. Probably due to the fact that I am just 1.68m.




Seats 55A,B, and C.




Welcome aboard Qantas, from the iQ in-flight entertainment system.




Our aircraft before pushback to SIN.




Menus were later distributed after everyone is aboard




The meal service guide on our flight today.

The captain later on came on the PA, introduced himself as Capt. Tony Burton (hope I get the spelling correct), and give us details on the flight, including our route while climbing we will be able to see some views, including the city of Sydney from a distant, if I'm not wrong.

In these days, it is seldom to find a captain that would inform you about these information. But unfortunate for me, being in the middle seat, I could not enjoy the list of scenery mentioned in the PA.

The aircraft started push-back shortly after at around 1705hrs.




Safety videos were played while we were taxing, with crew members demonstrating safety procedures also at the same time as usual in QF.

Anyway I liked the new QF Safety video theme of 'You're in Safe Hands' which I much prefer than the previous Cricket edition.




And yes, QF is indeed very proud of their safety record.




After a moment of taxing, we reached our runway.




Powerful lift-off from the runway




And as the captain said, there is beautiful scenery while we were climbing. Too bad I did not have a window seat to enjoy it.


In-flight



Our flight routing to Singapore today.




Bottled mineral water was distributed by the crew after take-off.

And it was time for me to explore the in-flight entertainment system, Q. I would have to say that this in flight entertainment system is one of the best that I have tried.




The system itself is touch-screen, but if you prefer to use a remote control, it is just 'hidden under your armrest. Really stylish and space efficient I would say.




I saw there's movie 'Flight'. I guess its a great movie, but not sure if watching this movie 'Flight' is a greatidea while on a flight. Anyone?




In the end I settled for Argo, which kept me glued to my seat for the next two-hours

After the movie, I decided to move around the cabin of the A380.




Lavatory visit. Clean and organised, but lacked of amenities for a long-haul flight. This is the same lavatory I visited from my flight last November.




Unfortunately, despite being less than 5 years old, the lavatory on the A380 has shown signs of aging.




The next stop is the rear snack bar, which is one of my favorite feature of Qantas A380. Passengers could take cookies, soft drinks, or a glass of water at any time (except when seatbelt signs were on of course  ).




The rear (Green zone) of the A380 cabin.




Shortly after I returned to my seat, it was time for meal service. I opted for the rice and fish with the rice wine sauce.




Closer look at my meal option, fish with rice. Tasted much better than I actually imagined it would be.




After the meal service were completed, with trays all taken, cabin crews come around with hot chocolates.




It was sunset over Queensland, with around 5 hours and 17 minutes to go.
After the sunset, cabin light were slowly dimmed until it was completely switched off.
Unlike my previous experience flying the QF 9 MEL-SIN, there is no mood lighting activated before light were off.

While I thought with the lights off it would be the perfect moment to get some sleep, the infants in the cradle between 52F and 52G was crying and it was impossible for passengers to sleep.




Therefore, I settled into my headphones for a second movie, a Hong Kong action movie called 'Cold War'.

While the lights were off, QF crews navigate through the cabin with their small flashlights, distributing beverages or apples in between.



Later on during the flight, cabin crews distributed the mango ice creams.




Snacks from the rear snack bar. Cookies and a coke to go with my movie.




The "Who wants to be a millionare" game on board.



With more than two hours away from Singapore, cabin crew began a snack service, with tiny sliced pizzas distributed in the mini trays with a mineral water and chocolate bar.




Closer look at the tiny pizzas.

The Singaporean lady asked me if I knew the rationale behind the crew conducting the snack service before the lights were even turned on, and I was not sure the reason.

Somehow I wondered why the lights were not switched on before they began the snack service. On the previous QF 9 flight, lights were already back on by the time snack service was conducted. I am sure it would be easier for the passengers to enjoy their pizzas, and for the crew to distribute the trays with the lights on.

Anyone who might have been doing the route or familiar with QF kangaroo route flights knew probable reasons on why the lights is not switched on earlier?


Landing into Singapore

Around 45 minutes away from Singapore, the lights were switched on. The captain come again on the PA giving us the details about our arrival into SIN. He estimated that we will be able to reach the gate five minutes earlier than scheduled.
He then instructed the cabin crew to prepare for landing.




Lights were switched on again as we were approaching Singapore



Approaching SIN with 26 more minutes to go.



Approaching the runway.



Touchdown.




Reached our assigned gate C25 after a ten minutes taxi. First and Business passengers were deplaned first before Economy passengers.

After waiting for a while I disembarked off the A380, thanking the crew for their friendly service throughout the flight, before I left the plane through door L2.




VH-OQB, thanks again for another ride home. Enjoy your very short layover in Singapore.




Welcome to Singapore Changi Airport's Terminal 1.



Nicely decorated Arrivals stand.

As usual, immigration procedure in Singapore is always a breeze even though our fully loaded A380 was just arrived. In just less than 20 minutes I was able to pick my baggage and head for the taxi stand.


Final thoughts of the Flight

Saturday, March 30 2013

Before I conclude my last Singapore-bound Qantas A380 trip report, here is the piece of news that the aircraft, VH-OQB has completed its last home-bound flagship QF 2 via Singapore. I wondered if there is any special commemoration during the last QF 2 flight.



(From the Qantas Source - Published 30 March 2013)



From 31 March onwards, we will see this on Qantas' flight network.

Conclusion

The short flight between Sydney and Melbourne was uneventful. For a one hour flight, I would have to say Qantas did a great job with efficient and friendly service on a fully loaded B763 on a very short hop. They could complete their tasks without 'rushing' the passengers. Furthermore, their 22-years old B763 is really well maintained that it may only look half the age.

As usual, Qantas displays a high standard of service on their flagship flights. Even if you are seated in Economy, it is not a different scenario. Meal services were more than sufficient, with hot chocolates, ice creams, snack services, and regular fruit and beverage service complemented the regular hot meal service.

Crew members were always as friendly and helpful. The 'Q' entertainment system has good range of collections, and it was user friendly. Along with the 'Skycam' feature, it was definitely one of the best IFE system I have tried.

Last but not least, I would like to compliment the great job of the man serving my desk at Qantas check-in service in Sydney Airport. He took the time and effort to sort the mishaps on my rebooking, and still politely apologised for the mishap (which is actually not his mistake) and thanked me for waiting at the counter. Not implying that QF has poor ground service, but certainly this man has set the standard for a great customer service in an airline business.

The landing in Singapore means that I have completed my last Qantas A380 flight home. While the QF 9 MEL- SIN was indeed too early for a goodbye, now I would like to use this opportunity to say...

Thank you Qantas A380. It has been indeed a pleasure to fly with you.

For Qantas, the final flight of SYD - SIN - LHR return is indeed a change of tradition. On a newspaper article published on March 30, it was mentioned that QF 'Kangaroo route' flights had been run via Singapore for the past 66 years.

While personally I find it sad that QF A380 is leaving the service to Singapore, I would like to congratulate them for their new partnership with Emirates, and wish them the best in their future endeavors with Emirates via their new hub DXB.

Thanks everyone for reading.
Should you have any questions or thoughts, do leave a comment.

Regards,
Dirktraveller.

[Edited 2013-04-12 02:43:25]

User currently offlineEL-AL From Israel, joined Oct 2001, 1312 posts, RR: 5
Reply 2, posted (1 year 5 months 1 week 4 days 16 hours ago) and read 14847 times:

Hey Dirktraveller,

Thank you for very interesting report.

Quoting dirktraveller (Thread starter):
Registration: VH-ZXC (l/n 298, delivered 13/07/1990)

Now that is one old 767! I thought only LY has them on that age. But I must say it looks good in the inside.

Quoting dirktraveller (Thread starter):
Bottled mineral water was distributed by the crew after take-off.

Nice touch in YCL.

I wonder how the new QF/EK deal will eventually work out. I hope QF is not making a mistake, and that the aussie passengers will get use to DXB.

I am still not impressed with QF A380. Can't find something there that took my breath away.

Thank you for shearing, Jonathan



"In our country, those who do not believe in miracles are irrational" - David Ben Gurion.
User currently onlineSYDSpotter From Australia, joined Oct 2012, 167 posts, RR: 0
Reply 3, posted (1 year 5 months 1 week 4 days 16 hours ago) and read 14818 times:

Thanks for the trip report, shame you missed out on the BA 747, but an A380 is not a bad alternative. But lucky you were able to get your flight rescheduled, that BA service was delayed to 8am the next day according to the photo of the FIDS you posted. Would've been a very early start out of MEL to make that connection and/or an overnight in SYD.

The QF A380's look nice and the snackbar is one of the best features QF have brought out. Nothing worse then being on a flight and feeling hungry between meals.

[Edited 2013-04-12 03:26:56]


319_320_321_332_333_388 / 734_738_743_744_762_763_772_773_77W
User currently offlinedirktraveller From Singapore, joined Jan 2011, 587 posts, RR: 2
Reply 4, posted (1 year 5 months 1 week 4 days 13 hours ago) and read 14498 times:

Hello Jonathan,

Thanks for reading.

Quoting EL-AL (Reply 2):
Now that is one old 767! I thought only LY has them on that age. But I must say it looks good in the inside.

Yes, I have to agree it is one old B763, but seems QF did a great job in maintaining their fleet. How about LY, I have never heard about their 763s. Are their 763 still look as great/ or even greater than QF?

Quoting EL-AL (Reply 2):
I wonder how the new QF/EK deal will eventually work out. I hope QF is not making a mistake, and that the aussie passengers will get use to DXB.


I am really curious how the deal will work out, but same as you, I hope QF did the right thing by joining EK. I heard that some of the Australia based passengers have concerns on stopping at DXB and may consider to switch carriers instead. Interesting to see how the DXB stop will affect QF loads as a whole.


Hi SYDSpotter

Quoting SYDSpotter (Reply 3):
Thanks for the trip report, shame you missed out on the BA 747, but an A380 is not a bad alternative.

Yes, it was really unfortunate the BA 747 was rescheduled, but yes its not really a regret to join one of the A380 final flights to SIN.

Quoting SYDSpotter (Reply 3):
Would've been a very early start out of MEL to make that connection and/or an overnight in SYD.

Indeed, there is no way I could make it to the BA 744 flight sadly, therefore changing to QF is the next best alternative. And also, on my next TR I will explain why I have to reach SIN on the 29th.

Quoting SYDSpotter (Reply 3):
The QF A380's look nice and the snackbar is one of the best features QF have brought out. Nothing worse then being on a flight and feeling hungry between meals.

Well, snack bar is one of my favorite feature from QF A380, along with the tail cam that can be viewed from the IFE.



Thanks for dropping by everyone.

Regards,
Dirktraveller.


User currently offlineflightsimboy From Canada, joined Sep 2005, 1269 posts, RR: 4
Reply 5, posted (1 year 5 months 1 week 4 days 12 hours ago) and read 14436 times:
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Hey Dirktraveller,

Another great instalment on Qantas from you! It was great to read about your re-routed trip and that you got to be part of the final flight of the A380 out of SYD via SIN. Glad it all worked out in the end, and that your A380 last year was not the last time you did it.!!

Quoting dirktraveller (Thread starter):
I was particularly interested in flying British Airways this time, because it is a carrier I have never flown before, and it would be the last BA 744 operation out of SYD ,as the 744

Flew this as QF 10 in 1994!! That was also the very first time I flew on a Boeing 747-400! Well QF 9 was the frist time lol

Quoting dirktraveller (Thread starter):
As a result, QF staff have to prioritise this passengers, and asked other passengers in the queue have to wait. QF ground staff politely apologised to passengers on other flights who were further up front in the queue but have to be served only after the group of QF432 passengers.

Well after a good 45 minutes waiting in the line, my bags were checked for both MEL - SYD and SYD - SIN sector.

It's normally this long when lining up at Middle Eastern airline counters at YYZ!! Those flights go full all year round!!

Quoting dirktraveller (Thread starter):
Passing by a QF B763 Freighter at home.

This would have to be the first time I am seeing a Qantas Freighter aircraft.

Quoting dirktraveller (Reply 1):
The man who were in the check-in desk told me that QF system does not have me on QF 1 flight, and I was shocked, and I handed him the revised e-ticket that given by BA after I was reeboked. The man politely excused himself to cross check my re-booked itinerary with his supervisor.

The extra service might have been because you have Bronze status? Nevertheless it was nice of him to provide you with that good service, even though it was not the airline's fault.

Quoting dirktraveller (Reply 1):
Which side are you on?

Star Alliance!! Well I collect Aeroplan points!!

Quoting dirktraveller (Reply 1):
Seats 55A,B, and C.

I'm assuming these filled up later which is why you could not move into them

Quoting dirktraveller (Reply 1):
Menus were later distributed after everyone is aboard

Do the menus still have the timeline of the flight at the bottom. Such an amazing feature provided by Qantas.

Quoting dirktraveller (Reply 1):
The captain later on came on the PA, introduced himself as Capt. Tony Burton (hope I get the spelling correct), and give us details on the flight, including our route while climbing we will be able to see some views, including the city of Sydney from a distant, if I'm not wrong.
Quoting dirktraveller (Reply 1):
And as the captain said, there is beautiful scenery while we were climbing. Too bad I did not have a window seat to enjoy it.

Looks like you departed 16R and over the sea! Usually the great views of the city are afforded when departing 34L and visible on the starboard side of the aircraft. A view I have tried to get on the last two out of four flights out of Sydney but always seem to miss it.

Quoting dirktraveller (Reply 1):
The next stop is the rear snack bar, which is one of my favorite feature of Qantas A380. Passengers could take cookies, soft drinks, or a glass of water at any time (except when seatbelt signs were on of course ).

I think this totally eliminates the "Snack on Q" service. But I do recall these bags being handed out in a recent QF A380 report from LAX to SYD by kann123air

Quoting dirktraveller (Reply 1):
After the meal service were completed, with trays all taken, cabin crews come around with hot chocolates.

Hmm it was nice to experience this first hand on Qantas some years back, long before Etihad Airways adopted this as part of their dedicated dessert service, which now is only a beverage run as the dessert is included on the meal tray.

Quoting dirktraveller (Reply 1):
While the lights were off, QF crews navigate through the cabin with their small flashlights

Another great feature of Qantas. I still recall the bowl of apples dimly illuminated by the flashlight tied to the male FA's tie!!

Quoting dirktraveller (Reply 1):

The Singaporean lady asked me if I knew the rationale behind the crew conducting the snack service before the lights were even turned on, and I was not sure the reason.

I think not every passenger wants to be woken up for the snack, and so they keep the lights turned off so they can continue to sleep. Now it makes sense at the end of the flight. But when you get the lights turned off and sometimes never turned back on after departing for a super long haul, and you get your dinner served in the dark it does not make sense. Not everybody wants to turn in immediately after take off, and if your flight is a super long haul +14 hours you do want to make sure you have that all important dinner service.

Quoting dirktraveller (Reply 1):
Before I conclude my last Singapore-bound Qantas A380 trip report, here is the piece of news that the aircraft, VH-OQB has completed its last home-bound flagship QF 2 via Singapore. I wondered if there is any special commemoration during the last QF 2 flight.

As indicated above, glad you were able to be part of this final A380 flight.

Quoting dirktraveller (Reply 1):
From 31 March onwards, we will see this on Qantas' flight network.

So it's only LHR for Qantas, from the cities in Australia?


User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3270 posts, RR: 12
Reply 6, posted (1 year 5 months 1 week 4 days 9 hours ago) and read 13995 times:

Nice report, thanks for posting! Looks like you had a nice trip in the end. Always nice to get an extra sector!

Quoting dirktraveller (Thread starter):
The new itinerary means I lost my opportunity to fly SYD - SIN on a BA 744, and instead I was able to join the last flagship QF 1 service to SIN, which was operated by an A380.

Well, you win some and loose some.

Quoting dirktraveller (Thread starter):

Due to the mishaps on rebooking, there were no window or aisle seats for me.

How annoying, nowhere worse than the middle middle seat. Still, sometimes I like not being able to look at the window...your senses change from visual to appreciating the noise and acceleration.

Quoting dirktraveller (Thread starter):

The Singaporean lady asked me if I knew the rationale behind the crew conducting the snack service before the lights were even turned on, and I was not sure the reason. Somehow I wondered why the lights were not switched on before they began the snack service.

EY did this on my recent MAN-AUH flight - they served breakfgast in the dark, and turned the lights on for landing moments after the trolleys had collected ther last of the rubbish, so I think a lot of people missed out. Still, this was served only about 2 hours after dinner as it took the crew such a long time to get going.



http://my.flightmemory.com/shefgab Upcoming flights:MAN-LHR-ARN-OSL-TOS-LYR-OSL-CPH-LHR,LCY-ARN-AMS-LGW-DXB-BKK-HKG-TPE-
User currently offlinedirktraveller From Singapore, joined Jan 2011, 587 posts, RR: 2
Reply 7, posted (1 year 5 months 1 week 4 days 9 hours ago) and read 13986 times:

Hello Flightsimboy

Quoting flightsimboy (Reply 5):
Another great instalment on Qantas from you! It was great to read about your re-routed trip and that you got to be part of the final flight of the A380 out of SYD via SIN.

Thank you. The re-routing is somehow a blessing in disguise, although I didn't get to fly the originally scheduled BA 744.

Indeed, fate told me that my QF 9 flight last year was not supposed to be my last A380 flight yet, although VH-OQB was the last QF A380 I flew to SIN.

Quoting flightsimboy (Reply 5):
Flew this as QF 10 in 1994!! That was also the very first time I flew on a Boeing 747-400! Well QF 9 was the frist time lol

1994 was really a long time ago. Didn't knew this route has a special effects on you. I have to say that this route was also special to me, because one of my first time flying solo, was on a Boeing 747-400 of SQ, SYD-SIN.

Quoting flightsimboy (Reply 5):
It's normally this long when lining up at Middle Eastern airline counters at YYZ!! Those flights go full all year round!!

However this is a Qantas flight departing out of their major base, MEL.I was expecting they could have performed better at their own home. But still it was a surprise to me that Middle eastern carriers in YYZ could have an average queuing time of 45 minutes

Quoting flightsimboy (Reply 5):
This would have to be the first time I am seeing a Qantas Freighter aircraft.

Me too. I was so eager to share my first sighting of a Qantas Freighter through this TR!

Quoting flightsimboy (Reply 5):
The extra service might have been because you have Bronze status? Nevertheless it was nice of him to provide you with that good service, even though it was not the airline's fault.

It could be, however it is really nice to experience this good service in times of mishaps and troubles with your itinerary, makes your travel experience much better.

Quoting flightsimboy (Reply 5):
Star Alliance!! Well I collect Aeroplan points!!

Haha! I think after streak of QF flight reports one can guess on which side I am  
Quoting flightsimboy (Reply 5):
I'm assuming these filled up later which is why you could not move into them

Yes, unfortunately the seats were later occupied. I heard that the loads, especially on Economy class is full due to passengers from the 'extremely delayed' BA flight was rescheduled to this flight.

Quoting flightsimboy (Reply 5):
Do the menus still have the timeline of the flight at the bottom. Such an amazing feature provided by Qantas.

If I remembered correctly there's still the timeline in the menu, great feature for an Economy class menu.

Quoting flightsimboy (Reply 5):
I think this totally eliminates the "Snack on Q" service. But I do recall these bags being handed out in a recent QF A380 report from LAX to SYD by kann123air

I'm not sure that the 'Snack on Q' service was eliminated due to the presence of snack bar. However the pre-landing snack service consisted of pizza may be the replacement of this snack on Q service.

Quoting flightsimboy (Reply 5):
Another great feature of Qantas. I still recall the bowl of apples dimly illuminated by the flashlight tied to the male FA's tie!!

Haha, this is another creative idea from Qantas, thanks for sharing!

Quoting flightsimboy (Reply 5):
Looks like you departed 16R and over the sea! Usually the great views of the city are afforded when departing 34L and visible on the starboard side of the aircraft. A view I have tried to get on the last two out of four flights out of Sydney but always seem to miss it.

Thanks for informing me which runway was it. It is a pleasant view while climbing, really great that at least you get to experience it on two out of four flights to SYD that you had.

Quoting flightsimboy (Reply 5):
I think not every passenger wants to be woken up for the snack, and so they keep the lights turned off so they can continue to sleep. Now it makes sense at the end of the flight. But when you get the lights turned off and sometimes never turned back on after departing for a super long haul, and you get your dinner served in the dark it does not make sense. Not everybody wants to turn in immediately after take off, and if your flight is a super long haul +14 hours you do want to make sure you have that all important dinner service.

Thanks for the explanation. Although snack service was commenced around 1.5 hours away from SIN, I and the lady seated beside me would doubt one could sleep properly with all the activities of cabin crew serving the snacks, and assumed the lights to be rather turned on as we were be descending after the snack.

But from your explanation I would relate that for the best interest of the passengers not having the snack, the crew would like these passengers to continue to sleep as much as they can.

Quoting flightsimboy (Reply 5):
As indicated above, glad you were able to be part of this final A380 flight.

I was really glad to be part of an end to 66-years of tradition (Kangaroo route via SIN).

Quoting flightsimboy (Reply 5):
So it's only LHR for Qantas, from the cities in Australia?

Following the partnership, Qantas will operate only LHR via DXB, with one daily from Melbourne (QF 9/10) and another one from Sydney (QF1/2). Other European destinations is codeshared to EK.

Other cities in Australia like BNE, ADL, or PER have to connect to a domestic flight to either of the cities or take the QF codeshared EK flight to DXB and connect to this LHR bound service.


Once again, thank you for reading and sharing interesting information regarding the flight.

Regards,
Dirktraveller.


User currently offlineIrishAyes From United States of America, joined Jan 2008, 2191 posts, RR: 15
Reply 8, posted (1 year 5 months 1 week 4 days 9 hours ago) and read 13975 times:

What a great documentation of a legacy route that is going to be put to rest  

I loved reading this. Thank you for taking the time to write!



next flights: jfk-icn, icn-hkg-bkk-cdg, cdg-phl-msp
User currently offlinedirktraveller From Singapore, joined Jan 2011, 587 posts, RR: 2
Reply 9, posted (1 year 5 months 1 week 4 days 8 hours ago) and read 13943 times:

Hi gabrielchew,

Quoting gabrielchew (Reply 6):
Nice report, thanks for posting! Looks like you had a nice trip in the end. Always nice to get an extra sector!

It turned out to be a nice experience indeed.

Quoting gabrielchew (Reply 6):
Well, you win some and loose some.

I have to agree with you, but getting on one of the final QF A380 to SIN is still a great experience. I will just hope that they did not drop out the route someday soon, so that I have another chance to try BA.

Quoting gabrielchew (Reply 6):
How annoying, nowhere worse than the middle middle seat. Still, sometimes I like not being able to look at the window...your senses change from visual to appreciating the noise and acceleration.

Not getting the window seat is initially a total disappointment, but having to see the nice check-in man's effort to find a seat for me somehow slowly tuned down my disappointment over the middle seat.

Quoting gabrielchew (Reply 6):
EY did this on my recent MAN-AUH flight - they served breakfgast in the dark, and turned the lights on for landing moments after the trolleys had collected ther last of the rubbish, so I think a lot of people missed out. Still, this was served only about 2 hours after dinner as it took the crew such a long time to get going.

Thanks for sharing. I guess if the gap between one meal service and another is short, then it would be reasonable to let passengers' sleep. But since, as the snack service I was talking about served around an hour before landing, I would assume it is going to be time for passengers to be awaken for landing, although I could be wrong though.

Thanks for reading.


Hi IrishAyes

Quoting IrishAyes (Reply 8):
What a great documentation of a legacy route that is going to be put to rest  

I loved reading this. Thank you for taking the time to write!

Thank you very much. It is a pleasure to document this "historical" route and I am glad that you loved reading this.


Thank you for dropping by everyone.

Regards,
Dirktraveller.


User currently offlineflightsimboy From Canada, joined Sep 2005, 1269 posts, RR: 4
Reply 10, posted (1 year 5 months 1 week 4 days 7 hours ago) and read 13766 times:
Support Airliners.net - become a First Class Member!

Quoting dirktraveller (Reply 7):
Quoting flightsimboy (Reply 5):Flew this as QF 10 in 1994!! That was also the very first time I flew on a Boeing 747-400! Well QF 9 was the frist time lol
1994 was really a long time ago. Didn't knew this route has a special effects on you.

Oops my bad! QF 9 and 10 were via Bangkok...I flew the SQ service to Sydney in 1988 with SQ 221 and 222!!


User currently onlinekann123air From United States of America, joined Jun 2009, 965 posts, RR: 0
Reply 11, posted (1 year 5 months 1 week 4 days 7 hours ago) and read 13766 times:

Quoting dirktraveller (Thread starter):
Star alliance side (right), Oneworld side (left). Which side are you on?

I see that EY is slowly heading toward the OneWorld side!  
Quoting dirktraveller (Thread starter):
I saw there's movie 'Flight'. I guess its a great movie, but not sure if watching this movie 'Flight' is a greatidea while on a flight. Anyone?

I had the same feeling about watching 'Cast Away' on my QF A380 flight! Haha

Quoting dirktraveller (Thread starter):
In the end I settled for Argo, which kept me glued to my seat for the next two-hours

Saw the same thing on my QF 380 flight! I was glued too!

Quoting dirktraveller (Thread starter):
Later on during the flight, cabin crews distributed the mango ice creams.

Had the same on QF 7 (SYD-DFW).... Quite good!

Quoting dirktraveller (Thread starter):
With more than two hours away from Singapore, cabin crew began a snack service, with tiny sliced pizzas distributed in the mini trays with a mineral water and chocolate bar.

Again, had the same on QF 7! And it was dark when they handed those out too.... I wonder why?
Looks like the snack service is the same for most QF longhaul services.



Moving forward with the New American
User currently offlinecaptainsloo From Singapore, joined Dec 2011, 59 posts, RR: 0
Reply 12, posted (1 year 5 months 1 week 4 days 6 hours ago) and read 13632 times:

Hi Dirktraveller,

Quoting dirktraveller (Thread starter):
Hence, please join me in flying one of the last Qantas flagship ONE service on board the A380 via Singapore

Great report, an enjoyable read! I had hoped to try the QF 380 eventually from London back home to Singapore but I guess that's out of the question. Hope you had an enjoyable go on one of the last flagships via SIN.

Quoting dirktraveller (Thread starter):
Seat 47A and 47B, looks well maintained for a 23 years old aircraft.

They do look very well maintained and comfortable, especially so for a 1 hour hop.

Quoting dirktraveller (Thread starter):
The man who were in the check-in desk told me that QF system does not have me on QF 1 flight, and I was shocked

Woah, I would have been extremely shocked. Perhaps BA had already removed their booking system from QF on this leg. Good to hear that the ground service helped you out.

Quoting dirktraveller (Thread starter):
Anyway I liked the new QF Safety video theme of 'You're in Safe Hands' which I much prefer than the previous Cricket edition.

Nice touch!

Once again, thanks for the report and hope you had a great Easter back eating all the hawker food! 

Cheers,
David


User currently offlineEL-AL From Israel, joined Oct 2001, 1312 posts, RR: 5
Reply 13, posted (1 year 5 months 1 week 4 days 5 hours ago) and read 13487 times:

Quoting dirktraveller (Reply 4):
Yes, I have to agree it is one old B763, but seems QF did a great job in maintaining their fleet. How about LY, I have never heard about their 763s. Are their 763 still look as great/ or even greater than QF?

Nope, those 767s (built between 1988 and 2000) are dumps, and unlike QF LY is flying them also long howl.



"In our country, those who do not believe in miracles are irrational" - David Ben Gurion.
User currently offlinedirktraveller From Singapore, joined Jan 2011, 587 posts, RR: 2
Reply 14, posted (1 year 5 months 1 week 3 days 21 hours ago) and read 12706 times:

Hi flightsimboy,

Quoting flightsimboy (Reply 10):
Oops my bad! QF 9 and 10 were via Bangkok...I flew the SQ service to Sydney in 1988 with SQ 221 and 222!!

Its alright, I thought it was the QF 1 & 2 is via BKK back then, was unaware QF 9/10 was also via BKK. If I'm not wrong I flew the morning SQ 220 flight to SIN. Back then I was not really keeping proper records of my flights.



Hi Kann123air,

Quoting kann123air (Reply 11):
I see that EY is slowly heading toward the OneWorld side!  

Hahaha! Was waiting for someone to spot that. How I wished it was an EK aircraft, would be more realistic given the EK - QF partnership .

Quoting kann123air (Reply 11):
I had the same feeling about watching 'Cast Away' on my QF A380 flight! Haha

Haha! It just feels awkward (and maybe scary) to watch these movies in-flight.

Quoting kann123air (Reply 11):
Saw the same thing on my QF 380 flight! I was glued too!

I have to say Argo is one unique movie that could make me glued, given that normally I listen to the music collection and observing the moving map on most flights.

Quoting kann123air (Reply 11):
Had the same on QF 7 (SYD-DFW).... Quite good!

The mango ice cream is a good company while watching a great movie from the Q IFE system.

Quoting kann123air (Reply 11):
Again, had the same on QF 7! And it was dark when they handed those out too.... I wonder why?
Looks like the snack service is the same for most QF longhaul services.

Probably they would like the sleeping passengers to get more rest, given the SYD - DFW flight is a long-haul which passes different time zones. Most likely passengers are still in jet-lag mode and they would want passengers to have most of the rest.

Yes, the snack seems the same. I had the same snack while flying QF 9 MEL-SIN a while back.




Hi David

Quoting captainsloo (Reply 12):
Great report, an enjoyable read! I had hoped to try the QF 380 eventually from London back home to Singapore but I guess that's out of the question. Hope you had an enjoyable go on one of the last flagships via SIN.

Thank you. Really glad you find it an enjoyable read. I enjoyed my last flagship to Singapore really much.

Quoting captainsloo (Reply 12):
They do look very well maintained and comfortable, especially so for a 1 hour hop.
Quoting captainsloo (Reply 12):
They do look very well maintained and comfortable, especially so for a 1 hour hop.

Indeed they are. Given the increasing competition in the Australian domestic air travel I guess Qantas have to maintain their domestic fleet's cabin properly. But still a great touch for a one hour flight.

Quoting captainsloo (Reply 12):
Woah, I would have been extremely shocked. Perhaps BA had already removed their booking system from QF on this leg. Good to hear that the ground service helped you out.

I was shocked, but then at least having a printed re-booked ticket from BA I had a proof that they rebooked me to QF 1 flight. The most probable reason for the mishap that I could think of is that QF has not been updated by BA regarding the rebooking, hence they were not aware I am joining QF 1 that day.

I was really thankful that the desk I came to that day was served by this helpful man, resulting in the mishaps being sorted promptly and I got the seat in QF1.

Quoting captainsloo (Reply 12):
Nice touch!

I hope they keep this safety video in the long run.  
Quoting captainsloo (Reply 12):
Once again, thanks for the report and hope you had a great Easter back eating all the hawker food! 

Thank you. I did enjoy my break with some flying and certainly the great foods in Singapore!


Hi Jonathan

Quoting EL-AL (Reply 13):
Nope, those 767s (built between 1988 and 2000) are dumps, and unlike QF LY is flying them also long howl.

Really sad to hear that those 767s are still used for the long-haul given the condition. I hope they do update the cabin soon. If I'm not mistaken, the longest route QF used these 767s are one of the multiple daily trans-con MEL / BNE to PER.


Thanks for dropping by everyone.

Regards,
Dirktraveller


User currently offlinefiscal From Australia, joined Oct 2009, 330 posts, RR: 0
Reply 15, posted (1 year 5 months 1 week 3 days 3 hours ago) and read 11987 times:

Sadly all of your photos have gone walk about.

User currently offlinedirktraveller From Singapore, joined Jan 2011, 587 posts, RR: 2
Reply 16, posted (1 year 5 months 1 week 3 days 1 hour ago) and read 11890 times:

HI fiscal,

Quoting fiscal (Reply 15):
Sadly all of your photos have gone walk about.

Thanks for noticing this. Sorry for that.


I used to have trip reports that have more photos than this in the forum. Anyone may have an idea why the pictures has gone suddenly and what can I do (apart from upgrading my account) to resolve the issue?
Any advice is much appreciated.

Thank you.

Regards,
Dirktraveller.


User currently offlineallrite From Australia, joined Aug 2007, 2081 posts, RR: 4
Reply 17, posted (1 year 5 months 1 week 1 day 2 hours ago) and read 10787 times:

Hi Dirktraveller,

I really enjoyed reading your report. In my and my wife's limited experience with BA economy (hers was more recent) we've much preferred Qantas to them. I'm a bit disappointed to see the yummy pesto pasta light meal (2009) replaced with a pizza inbound to Singapore.

Quoting dirktraveller (Reply 1):
The captain later on came on the PA, introduced himself as Capt. Tony Burton (hope I get the spelling correct), and give us details on the flight, including our route while climbing we will be able to see some views, including the city of Sydney from a distant, if I'm not wrong.

In these days, it is seldom to find a captain that would inform you about these information. But unfortunate for me, being in the middle seat, I could not enjoy the list of scenery mentioned in the PA.

I feel like I've heard this quite a bit from the flight deck (Qantas and Jetstar) when flying in and out of Sydney. The best one was the Qantas cabin manager giving running commentary about the sights as we flew into LHR. I love it when the staff make a flight more than just going from A to B. It's a real pity you weren't in a window seat.

Quoting dirktraveller (Reply 16):
I used to have trip reports that have more photos than this in the forum. Anyone may have an idea why the pictures has gone suddenly and what can I do (apart from upgrading my account) to resolve the issue?

I can see them okay today.



Applying insanity to normality
User currently offlinedirktraveller From Singapore, joined Jan 2011, 587 posts, RR: 2
Reply 18, posted (1 year 5 months 1 week 14 hours ago) and read 10484 times:

Hi allrite,

Quoting allrite (Reply 17):
I really enjoyed reading your report. In my and my wife's limited experience with BA economy (hers was more recent) we've much preferred Qantas to them.

Thank you, glad that you enjoyed the report. After reading several BA long-haul reports seems QF offerings are better than them, and seems your experience does support that.

Quoting allrite (Reply 17):
I'm a bit disappointed to see the yummy pesto pasta light meal (2009) replaced with a pizza inbound to Singapore.

Oh, I did not knew there were pasta in 2009? Pasta would be much more preferable compared to the pizza slices.

Quoting allrite (Reply 17):
I feel like I've heard this quite a bit from the flight deck (Qantas and Jetstar) when flying in and out of Sydney. The best one was the Qantas cabin manager giving running commentary about the sights as we flew into LHR. I love it when the staff make a flight more than just going from A to B. It's a real pity you weren't in a window seat.

Agree, I really love it when they did the extra miles in their PA, like revealing the scenery etc. Last month I flew BNE-MEL and they described the after take-off scenery briefly, but I was not really paying attention as I was really tired and did not get allocated in window seat as well.

Quoting allrite (Reply 17):
I can see them okay today.

Thanks, I guess the bandwidth was luckily refreshed again as I had exceeded the bandwidth allocated for my account for March yesterday. With the April allocation I guess the pictures could return to normal again.

Thanks for dropping by.

Regards,
Dirktraveller


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