Emek96 From Germany, joined Apr 2013, 227 posts, RR: 0 Posted (2 years 9 months 3 weeks 6 days 14 hours ago) and read 12499 times:
to my 2nd tripreport here on a.net. This story will be about my adventure to the american eastcoast in summer 2012. Sorry for this late come-out, but I am an a.netter since april, so I now will post reports wich are even long ago.
-In this report there will be only fisheyed pictures again, even though I know that many of you want to see normal pictures as well, but at the time of this trip, I didnt't take any normal pictures, but I promise in my future reports, the photos will be mixed!-
EAST COAST ADVENTURE 2012
BOOKING AND PREPARATION
As mentioned in my first report ( Gruezi, Swiss Business FRA-ZRH-CDG (by Emek96 Apr 3 2013 in Trip Reports) ) I needed miles to reach my Star Alliance Goldstatus, so the Lufthansa summerspecial was the cheapest option to get those miles. I booked it in early 2012, I think it was january. They had many options for ''only'' 1499 €. I opted for a FRA-PHL return. The outbound leg on LH directely, the inbound one should be a mix of US airways and LH again, that means US firstclass from PHL to BOS and LH business from BOS to FRA again. In this report I will show only the outbound leg PHL-FRA via BOS because the inbound flight wasnt good at all (100% load in all classes, unfriendly FAs etc.) So, after booking I had to renew my ESTA because since my last trip to the US it was unvalid then. Also a hotel have been booked, the Hampton Inn PHL downtown.
OUTBOUND FLIGHT FRA-PHL
The flight has been operated by an A340-300 D-AIGF, an A340 without Firstclass. At the day of our depature, FRA was totally overcrowded, like I've never seen, we had to wait for about 15 mins even at the biz counters, as I learned later, July 1st 2012 was the day with most of passengers in the history of Frankfurt airport! The same situation in the LH-Tower lounge, this is really a good lounge for LH, it is very airy and really huge, but at this dy, there were min. 300 people that means totally overcrowded, but again, the lounge itself is really nice, too bad that LH closed it with the opening of A+, I don't think that the new ''normal'' Businesslounge is as nice as the Towerlounge was.
Next, the flight itself, boarding started about 25 mins late because the flight was totally overbooked in Eco, they upgraded at least 15 people, but I don't think it was enough. Onboard I had a place in the mini-business-section in wich are only 2 rows, that means a lot of privacy. The food was just OK, compared to the return flight. Another point was that the seat control of many seats didn't work, including my seat, but it wasn't a real problem on this dayflight. So, after about 8 hours we arrived about 20 ahead of the planned arrival. Immigration was no problem, a very freindly officer told us that we should visit the celebrations of the 4th of july, thats what we did later on !
Another 20 mins in the train and we finally arrived in the so called Centre-city at maybe 5pm.
First of all, some words about the hotel, Hampton Inn, in wich we stayed for 4 nights: The rooms themselves were good, two I think king-sized beds as well as a flat screen TV and minibar was available. Also, there was a swimming pool and some kind of business centre with free Internet-PC acces as well as free Wlan. Only one point wasn't good, the breakfast, but well, I knew in advance that the hotel serves only american and not continental breakfast, but in general, amreican breakfast isn't my taste. But well, all this for 50 € per person in the doubleroom, a good price!
Philadelphia in general, is a quite nice city. They have a nice offer in culturel things because in PHL they signed the declaration of Independence of the US. That means you can visit a lot of things concerning this topic e.g. the liberty-bell centre as well as the city hall etc.
Also, Philadelphia is a nice place to go shopping, well there aren't as many shops as in NYC, but its much more calm there that means there aren't crowds of tourists everywhere.
But again, Philaldelphia is a very nice city, in my opinion even more nice than Miami.
But now some impressions of my stay there:
PHL Hard Rock Cafe
30th street station
Main hall of the station
Now something for all the foodlovers here If you ever come to PHL you have to eat a PHILLY CHEESE STEAK, well on this picture it doesn't look very inviting, BUT it tastes very good, maybe the best ''american'' thing I have ever eat! Here it is:
Yes, a freshly made Philly Cheesesteak!
One 3rd day of our journey, we made an excursion to New York, its only 1.30 hours away on the train and costs only about 30 € return. The train we had was quite old I think but I am not an expert for trains esp. not for US trains, maybe someone of you is.
Inside our nice and old train
We did the lets call it ''standard'' tour around NYC. First we walked around at Madison Sqaure Garden, Macys, Empire State Building, etc. Of course we did a tour on the StatenIsland Ferry as well to see the statue of liberty.
Yes, this is New York city!
Yellow Cabs everywhere!
Empire State Building, well under bad light contitions...
And the new World Trade Centre
Manhatten from the ferry
After having lunch at Burger King (where else ? ) we did some shopping on 5th AVE, to buy some ordered items for my family.
At 5pm we made our way back to NYC Penn station, to catch the train back to PHL.
The next was the 4th of July. Is there ringing a bell ?? YES, this is the great celebration day of US to celebrate their independence. So we went of course to midtown to see this celebrations, I have to say this was really impressive, because in Germany, patriotic events like that one don't take place normally, but it was really nice , maybe I will be there another time in the future to see this again! Their parade had a duration of at least 2 hours with firefighters, miltary etc. Summerized very cool thing!
Many people around this day!
JOURNEY PHL-FRA VIA BOS
So, now I will show you the ''real'' part of the report including flights.
1) US Airways Firstclass PHL-BOS Flight US 1886
2) Lufthansa Businessclass BOS-FRA Flight LH 421
We took the train back to the airport at around 3 pm and arrived at the US domestic terminal at 3.30pm. I think the US airports like it to seperate everything into international and domestic. Also the airlines, what I don't like, but more on this later.
Terminal B+C station
Entrace of Terminal B
We made our way downstairs to the US check-in Hall. I think there is nothing else than US in terminal B and C.
Very nice and airy hall
US priority check-in
We were checked-in by an older woman wich was more or less friendly. Like everytime when I travelled in last time, my A3 FFP number wasn't in the system correctely, but the agent said that it isn't a problem and the number apeared on the BP finally. It was really important that I got those miles, because the two flights would give me the last 6000 miles to reach the *G status, in the end it worked. Also I wondered about the fact that we got BPs for the LH flight printed on US BPs because normally the seperate everything in domestic and in international.
So after that, we made our way for security check, wich was deserted at this day. Airside of PHL terminal B+C looks quite good, even though most of the shops were restaurants.
Nobody at security today
Up to the US Club, or to the entrace at least....
Next stop the US Club, or maybe not....I knew before that they don't let Firstclass passengers in the lounge flying domestic, but I still had hope because we would connect on an international flight in premium later this day. But..............no acces for us here ONLY in Boston (5 hours later!!!). Only *G passengers have acces to this lounge. Yes, their strange separartion can nerve a lot!
So we went again downstairs and had something to eat at one of many restaurants. In general, the airside here was quite nice, and had also good views to the runway. But I didn't spot anything special, exept an airbus 319 in retro livery of US, her it is:
A319 in retro-livery
Yes, this is US country
E190 of US
After about 2 hours of spotting, we finally made our way for the gate, because boarding was about to begin soon. Here is the holding area:
Our gate today
The gate again
Boarding begun on time, and was even a priority boarding call Fclass passengers. After that day I wouldn't have expected one on an domestic flight
THE FLIGHT US 1886 PHL-BOS
Flight: US Airways 1886
Aircraft: Embraer ERJ 190 AR
Duration: 1 hour 45 mins (real 55 mins!)
Seat/Class: 4F/domestic First Class
Load: 100% in all classes
Before this flight, I was quite excited because I didn' find any picture of the Fclass cabin of an US ERJ190. So, I headed down the jetway:
I was the first one on board today, and I was greeted by lady wich was I think around 50 years old. She was really friendly, and she did her job with much power and on a very professional way.
She had a quick look at my boardingpass, and than, I went on. First impression of the cabin was good:
This seat is really huge!
Economy cabin looks good as well
Our ''seatmate'' a B737-400
Very good legroom for such a short flight
After the ''boarding completed'' call, the Friendly FA came around and offered pre-depature drinks. Nice service US! But I think they should have real cups and glasses insted of plastic ones, but I was positively surprised about this service, in mind that its an under-an-hour flight. This is definetely something wich the european carriers should have as well on thier business class flights within europe.
Orange juice with ice in it!!
But in general, the cabin was good. The seats are even wider than the Business class seats of LH in their long haul planes, nad the legroom is good too.
So, after the standard welcome speech, and Sec-demo, we made our way for take off, 10 mins too early, wich was good for me today because of the connecting in Boston.
About 10 mins in the flight, the FA apeared again, and asked what we wanted to drink: I ordered a beer and got some ''snack mix'' with it, well here it is:
The ''meal'' on that flight
After that, the FA diappeared in the Eco section of the plane, I am not sure if they have free drinks on domestic flights in Eco, does anyone know about ?
Here the cabin:
100% load today
About 10 before toch down in BOS, the captain came on the speaker, and explained that we are already in descending, and that we will arrive an impressive 40 mins too early. Good for all connecters her! But I don't think that there are many of them on this flight...
On short final now
And touched down!
nice sunset including a Jetblue E190
After a short taxiing, we finally arrived our gate at the domestic terminal, wich was completely deserted this evening, we were the only flight there at this time. So we made our way to the exit, and I asked at an infodesk how we would get to terminal E, the international one. I learned that there are circling buses between the terminals wich comes every 5 mins. When we arrived outside, there already was a bus, really perfect this service, you can connect from one terminal to the other within 10 minutes!
Inside the bus to terminal E
Entrace of T E
Terminal E was very busy at this time of the day, because every long haul flight to europe leaves in the evening, that means 2X BA, LH to MUC and FRA, LX to ZRH, AF to CDG, EI to DUB, VS to LHR etc. But the terminal itself was quite nice and clean:
LX check-in area
LH check-in area
Because we already had our boardnig passes for the next flight, we hadn't to go for the LH counters, wich were nearly empty next to 3 hours before depature to FRA.
On the way to airside
This was the first time in my flight history, that I was really happy about a fast lane, because at the beginning of the normal line, there were standing around 150 people, and here there were only about 10. Soon, we were airside, wich was crowded like the A-pier in FRA in the mornings:
Airside was OK in general. There were many shops as well as reastaurants, but in the evening-hours, I think that there is just not enough space for all the people, espacially the lines of some boarding gates were about 100m long and blocked the way (e.g. AF 747 to CDG).
After I looked around in the shops a bit, we made our way for the LH Business Lounge, wich was located at the westend of the pier, sadly it was under the earth, so no sunlight in it.
Lots of lounges on this floor!
And here it is, the LH lounge!
So, we went into the ''general'' lounge entrace, the BPs were scanned and the agent told us to go on the other side of this entrace on this floor, because the Business lounge dont't have a desk! That means if anyone of you should be in BOS terminal E one day, you can go into the LH BCL, even without a invitation! Strange, behind the entrace, there is just the SEN part of the lounge
The lounge itself was good, because it isn't too big nor too small, as well it wasn't overcrowded, there were just a few people of our flight and some for the LX one to ZRH. I think when the earlier FRA flight (747) leaves, that lounge should be overcrowded, as well as the Senator lounge, wich is even smaller.
So, here some impressions of the LH businesslounge:
First of all, I needed food!
And drink, this one is for planehunter
Not much trafic around, A380 panorama-flight pic at wall, again for PH
The other side of the lounge
After having a good dinner here, we went again upstairs, because the flight was about to board. In general, airside was much more calm now, because most of the long haul flights already departed or boarded.
Emek96 From Germany, joined Apr 2013, 227 posts, RR: 0
Reply 1, posted (2 years 9 months 3 weeks 6 days 14 hours ago) and read 12399 times:
AF 747 to CDG
And our boarding gate, E 8 A
Boarding begun on time, and priority call was done. I noticed that the flight won't be full this night, because there were just about 170 people around the gate, and this was the case.
The flight BOS-FRA LH 421
Flight: Lufthansa 421
Aircraft: Airbus A340-300
Duration: 7 hours 15 minutes (real 6 hours 50 minutes)
Seat/Class: 11A/ Business Class
Load: ~50% in Business, ~70% in Economy
Heading down the jeway
At the door, I was greeted by two FAs, quite friendly again. One of those had a look at the boardingpasses and diverted the passengers to their seats. I turned to the right, because I saved seats in the small and very private mini-cabin with only two rows of seats. The mini-cabin was half full this night, that means 6 of 12 seats were taken.
The mini-cabin, row 10 and 11
My seat today
Legroom is more than OK, but only in an upright position
Our neighbor a BA 777-200ER LHR-bound
Soon, the crew came around with welcome drinks, I chose sparkling vine. After that another crewmember came around with hot towels. I was wondered. Because I've never seen this service on an LH flight. Boarding was completed on time and safety demo was shown, and soon we were on the runway (I don't know wich one) and took off on time.
Soon, about 20 minutes after take-off, the dinner service started. I would have prefered a light snack at this time of the day (11pm), and a full hot breakfast in the moring, but the opposite was the case, a full dinner and a light breakfast, but that was OK too.
The table including a first drink and nuts
They had 3 choises for each part of the dinner, I chose cold beef for starter:
The beef together with a ''Laugenbrötchen''
Overall, the starter was fine, much better that on the FRA-PHL flight. Together with the starter, they did some ''bread-runs'' too.
Next step the maincourse, again 3 choises, I opted for the salmon with black rice:
Again, that dish was very good, maybe the best maincourse I've had on a plane. And again, it was much better than on the FRA-PHL leg.
And a déssert was served as well: Cake and crackers
The cake was OK too, but in my opinion it was too dry and a bit tasteless. But in conclusion this meal was very good, also the portions were good this time.
The cabin after dinner
After dinner, there happend also something strange. The purser came to my father and asked wether he would work for Lufthansa. He was totally confused, then, the FA said that there are strange signs behind our names in the passenger list. I than asked how they look like. She said something with an '' A '' and a number behind. Just at this moment I understood what she meant. I asked her if it maybe is A3*S and showed her my BP. She said yes exactely, and I explained to her that it is a FFP remark of the airline Aegean Airlines from Greece, and that they are in STAR. She smiled and said that she never heard of them. Than she went away. I was really wondered that she didn't know that, because she sees hundrets of names and passenger lists every day, but OK, I think she know it now.
After that, I made my bed (this time the seatcontrols worked fine) and slept until 2 hours before landing in FRA.
Now it is a new day!
The seats after the night
When I woke up, there were 2 more people in our section, I asked my father where they came from. He told me that a very old woman had a dizzy spell. And because she and his son were in Eco, the FAs diverted them of course to the next free Bizseats, that the woman can sleep. I think it wasn't that bad to opt an emergency landing, wich was good, I think it is always bad to get ill on a plane, so thank god that it wasn't that bad.
Around 1.30 hours before landing, breakfast was served, quite nice for a cold one:
In general, it was good, but as mentioned, I would prefer a hot one, insted of a hot dinner.
Soon, it was time to descend into FRA, just like the FO had announced.
Cabin during descend
German fields and nice weather!
And touched down
And a lst, short taxiing to our remote stand
Today, we had a remote stand, wich I think was quite good at this weather, so I had a chance to take a picture of the plane without a bridge in it, and could spot REG, wich was impossible in BOS.
The weather here in FRA was great this day, so it was really nice walk out of the plane to the bus.
Here is our plane:
Leaving our A340
And the front of it!
Now we had a bustransfer of about 5 minutes to B non-Schengen arrivels. The bus was of course overcrowded, we are in FRA here!
View from the bus
The lines at immigration were very long, because many long hauls just arrived, but here in FRA immigration is very fast and efficient, I think we had to wait only 5 minutes, and than I was ''checked'' by a friendly Bundespolizei agent. He only compared me and the pic in my passport, and let me go. Thats what I really like in FRA, the inproblematic immigration, also for non-EU citizens, in front of me there was an US-citizen, and even him he was checked within 30 seconds. So very good here.
After that we went to baggage claim, and the bags were already there when we arrived, again good here.
The final step of the journey was a quick visit to the LH Welcome lounge. An interesting place because you can only use it as an arrival passenger of a intercontinental LH flight (no other STAR carriers) in C-class or as a FTL or SEN, no *Golds are allowed here, quite intersting, because *Golds normally have acces to every ''premium location'' of LH, but well here it is: I think it has the same standard as a SEN lounge. But there were next to no pssengers, maybe it is used in the morning arrival rush hour. But I think arrival lounges are not necessary in general. Thats my opinion, yes it is good to have a shower, but I wouldn't miss it if it wasn't there.
OK, here the impressions:
As you can see, it is next to empty
After drinking something, we left the lounge again, and made our way for the parking, and drove home to SCN in 1 hour and 30 minutes, on the Autobahn, I spotted a (I think) C17 of the US airforce near Ramstein, the biggest US airforce base outside the US, Well not a good pic, but you should recognize it:
I spotted it threw the window of the car
Well, we finally arrived at home after, in my view, the greatest trip of my life, it was really nice!
Stay in US: Great places visited, espacially Philadelphia was nicer than expected, NY was also great as last time I was there about 4 years ago. Also, it was very interesting to see the 4th of july celebrations in PHL, nice event!
US Airways: Well, the onboard product was good for such a flight, and a very good seat, but they should allow their F-class passengers to use the lounge.
Lufthansa: This flight was very good much, much better than the flight to PHL. Good food, friendly crew, on time etc. Only the seat could have been better for sleeping, for dayflights it is perfect.
I hope you enjoyed, and again, sorry that I only use fisheye pictures, in the reports of my future trips there will be normal pictures too! If you have questions. Just ask!
Next to come: - LH Economy Class VIE-FRA + Skylink terminal
- KLM Economy Class FRA-AMS-LUX
roberts87 From Netherlands, joined Dec 2011, 1094 posts, RR: 0
Reply 5, posted (2 years 9 months 3 weeks 5 days 1 hour ago) and read 9843 times:
Nice report, thanks for sharing. Philadelphia seems like an interesting city to visit, and decent service on your C class L flight.
Regarding those Arrivals lounges, I think they cater more to Business passengers - Imagine you arrived on a overnight flight on your way to a business meeting - then it's good to arrive at that meeting al showered and freshed up!
Quoting roberts87 (Reply 5): Philadelphia seems like an interesting city to visit,
Yes, PHL is for sure a nice city, I didn't expect that it is that nice!
Quoting roberts87 (Reply 5): Regarding those Arrivals lounges, I think they cater more to Business passengers - Imagine you arrived on a overnight flight on your way to a business meeting - then it's good to arrive at that meeting al showered and freshed up!
Yes, you are right. If I would be a Biz man, I would like it too to visit arrival lounges, but as mentionend, on a hollyday trip, I wouldn't need it.
tz757300 From United States of America, joined Aug 2005, 2911 posts, RR: 5
Reply 8, posted (2 years 9 months 3 weeks 3 days 11 hours ago) and read 8958 times:
Very nice TR. Always nice for visitors to PHL to love the city as much as I do
Quoting Emek96 (Thread starter): One 3rd day of our journey, we made an excursion to New York, its only 1.30 hours away on the train and costs only about 30 € return. The train we had was quite old I think but I am not an expert for trains esp. not for US trains, maybe someone of you is.
Did you take the commuter trains (connect in Trenton) to NYC and back? If so, how was that? I usually drive, but I have always avoided the train due to how much time it takes from my station to NYC.
Sultanils From Belgium, joined Mar 2010, 1947 posts, RR: 28
Reply 10, posted (2 years 9 months 3 weeks 2 days 22 hours ago) and read 8601 times:
Nice picturesque report on this mixed US/LH journey. Having real business seats on a smaller plane like an Embraer is a special thing. And the business class cabin on LH is definitely a nice way to travel as well.
Good to see you had a nice time in NYC, I need to get back there someday as it has been more than 20 years!
MSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 13
Reply 11, posted (2 years 9 months 3 weeks 1 day 20 hours ago) and read 8198 times:
Great report, thanks for sharing it with us. I've been in PHL as well in 2011, not a bad city at all.
One of the few things the US carriers get right is adding a real F-cabin instead of like what we see in Europe
I can agree about BOS terminal E, I've been there in 2010 awaiting for the AF flight to CDG (747!). It's always insteresting too know how many different kind of lounges LH haves.
LH's J class looks good as well, looking into booking an award in J next year myself.
OA260 From Ireland, joined Nov 2006, 29581 posts, RR: 59
Reply 12, posted (2 years 9 months 3 weeks 1 day 17 hours ago) and read 8125 times:
Welcome to the TR section . I loved your report. Also like the lay out .
Interesting about the lack of hot meal for breakfast. I hate that and agree with you I prefer the hot choice but I still want the hot meal too The salmon looked good. I dont usually go for salmon on aircraft but would if it was like that .
Well, I don't know if this is the correct term for it, but what I understand under American breakfast is (next to) only hot things and very oily things, but what I don't like is the lack of ''real'' bread, they only serve tost or beagles.
Yes, I did Sorry my english still isn't that good, but I hope I will do less mistakes in the future!
Hey tz757300 !
Quoting tz757300 (Reply 8): Very nice TR. Always nice for visitors to PHL to love the city as much as I do
Thank you! Yes great city I can only agree!
Quoting tz757300 (Reply 8): Did you take the commuter trains (connect in Trenton) to NYC and back? If so, how was that? I usually drive, but I have always avoided the train due to how much time it takes from my station to NYC.
Yes I connected in Trenton, I think it was operated by New Jersey Transit. In general, it was quite good, also interesting to see those trains (quite old some of them), because in Germany, we only have ''new'' and in my opinion boring trains!
Quoting Sultanils (Reply 10): Having real business seats on a smaller plane like an Embraer is a special thing. And the business class cabin on LH is definitely a nice way to travel as well.
Yes it was very comfy, not as in EU, you get an Eco seat in Business even on routes like LHR-ATH! And yes, the LH Business seat is perfect for dayflights in upright position, but for sleeping it could be better, I don't complain about the not-flat-position, but there definetely could be more space!
Quoting Sultanils (Reply 10): Good to see you had a nice time in NYC, I need to get back there someday as it has been more than 20 years!
Nice city! But PHL was nice as well, so you have to get back as fast as possible, but please on SQ
Quoting MSS658 (Reply 11): I've been in PHL as well in 2011, not a bad city at all.
Yes, I was surprised in a positive way!
Quoting MSS658 (Reply 11): One of the few things the US carriers get right is adding a real F-cabin instead of like what we see in Europe
Definetely right ! But they should serve something to eat as well in their premium cabins, even on domestic flights!
Quoting MSS658 (Reply 11): It's always insteresting too know how many different kind of lounges LH haves.
Yes, I think you would even find a LH-Lounge in dark cave in the midlle of somewhere
Quoting MSS658 (Reply 11): LH's J class looks good as well, looking into booking an award in J next year myself.
Yes it was quite good, but I think SQ is much better than them in J-class (I've nerver flown, but I think so).
Quoting MSS658 (Reply 11): Here are some of my TRs of my time in PHL and Bostons terminal E.
Thanks Marc! I will have a look at those !
Hey Philip !
Quoting OA260 (Reply 12): Welcome to the TR section . I loved your report. Also like the lay out .
Thank you very much !
Quoting OA260 (Reply 12): Interesting about the lack of hot meal for breakfast. I hate that and agree with you I prefer the hot choice but I still want the hot meal too The salmon looked good. I dont usually go for salmon on aircraft but would if it was like that .
Yes, I am a fan of hot breakfasts too, I chose the salmon just because of intrest, I've never seen such a meel on an aircraft, so I just went for it
Quoting OA260 (Reply 12): Philly steak sandwich is a winner with me also
Absolutely right !
Quoting OA260 (Reply 12): Looking forward to your future reports.
PlaneHunter From Germany, joined Mar 2006, 7099 posts, RR: 75
Reply 14, posted (2 years 9 months 2 weeks 23 hours ago) and read 7124 times:
very enjoyable report, well done! It seems you had a great J Class trip.
Quoting Emek96 (Thread starter):
-In this report there will be only fisheyed pictures again, even though I know that many of you want to see normal pictures as well, but at the time of this trip, I didnt't take any normal pictures, but I promise in my future reports, the photos will be mixed!-
I don't mind, it's something different.
Quoting Emek96 (Thread starter): In this report I will show only the outbound leg PHL-FRA via BOS because the inbound flight wasnt good at all (100% load in all classes, unfriendly FAs etc.)
Always remember that we also want to read about bad experiences.
Quoting Emek96 (Thread starter): Onboard I had a place in the mini-business-section in wich are only 2 rows, that means a lot of privacy.
I really like these mini sections. I enjoyed that on a Swiss A340...and I was lucky to secure a row in that section on a Swiss A330 flight later this year.
Quoting Emek96 (Thread starter): She said yes exactely, and I explained to her that it is a FFP remark of the airline Aegean Airlines from Greece, and that they are in STAR. She smiled and said that she never heard of them. Than she went away.
Quoting Emek96 (Thread starter): Thats what I really like in FRA, the inproblematic immigration, also for non-EU citizens, in front of me there was an US-citizen, and even him he was checked within 30 seconds. So very good here.
I have experienced chaotic situations at FRA, but probably there have been improvements.