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SFO-HNL-AKL-HNL-SFO On HA In Y  
User currently offlineOsprey88 From United States of America, joined Jul 2007, 330 posts, RR: 1
Posted (1 year 3 months 5 hours ago) and read 8687 times:

Introduction

Greetings A-Netters and thank you for stumbling upon my trip report. Before I begin, please let me express my thanks for at least reading this far. I promise plenty of pictures, some lighthearted commentary and an interesting trip.

Unfortunately, this report will not feature incredibly exotic destinations, nor will it be flown in C or F, nor will it feature stellar photography from a high end camera or an obligatory shot of a cockpit from a fish-eye lens attached to said high end camera. Despite my love of aviation I don’t fly often. My job does not require it and the long hours I work, combined with the high cost of living in the area where I reside mean it is a struggle to find the time or extra money to keep my United Mileage Plus account going. I have to be content with watching the arriving and departing aircraft at SFO, NUQ and SJC on my long daily commutes to satisfy my aviation bug.

Just thought I would manage some expectations and practice my “run-on” sentences. These trip reports have a tendency to inspire them and when combined with my aversion to the comma I am afraid you will see them often.

But enough with introductions!

Let us begin.

Background

These past few months have marked a very stressful period of transition in my life as I change careers and move forward in life. I haven’t had a proper vacation lasting longer than a weekend in about three or so years and when the opportunity came up for some guaranteed time off I took it. An old friend and I decided to take a trip to New Zealand, a place which had always occupied our imaginations. Several planning sessions later we decided to use Hawaiian Airlines, simply because of cost and planned a 12 day trip to New Zealand and Hawaii. This is my first trip to both of these locations, my first time flying with Hawaiian Airlines and my first time on an A330-200.

Expectations

Hawaiian Airlines is thought of by many to be one of the last US airlines with “good” service. Complimentary meals are served on certain “domestic” mainland – Hawaii sectors and international flights. Several other frequent flyers and friends have also suggested that Hawaiian’s flight attendants are considerably more kind than those on UA, AA, DL and other American airlines. While I do take these data points with a grain of salt I expected to receive better than normal service. Whether HA’s in-flight food and entertainment product is up to snuff compared to other airlines running the mainland US – Australia/New Zealand remains to be seen.

Monday, April 8, 2013

I never sleep on the nights before I fly and the night of Sunday April 7, 2013 was no different. At 6 PM I set out from my house in San Jose, CA. A friend graciously agreed to drop me off at the airport.

Early morning traffic on northbound US-101
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08062155.jpg

An early morning breakfast stop at Peet’s
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08064418.jpg

Dropped off at the deserted SFO International Terminal
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08065924.jpg

I was quickly checked in by a friendly gate agent and my bag was checked all the way through to Auckland. My traveling companion and I cleared security quickly and proceeded to our gate, A8, to wait for the boarding call for Hawaiian Airlines Flight 11.

Not much check-in action this morning
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08071154.jpg

A deserted departures hall at SFO
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08071201.jpg

The HA A330-200 which will take me to HNL
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08073005.jpg

A deserted post-security departure lounge
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08073312.jpg

My Passport and Boarding Pass
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08080611.jpg

More deserted gates
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08082506.jpg

HA 11 bound for HNL
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08082854.jpg

Departure gate A8
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08083004.jpg

Hawaiian Airlines
Flight #11
Gate: A8
Tuesday April 8, 2013
Departure Time: 9:10 AM PST
Arrival Time: 11:45 AM HST
Seat: 16A
Aircraft: Airbus A330-200
Registration #: Unknown


Boarding for our flight’s 9:10 AM departure was called around 8:30 AM. After families, First Class and elite passengers boarded, economy class was allowed on board, starting from the back of the plane forward.

I found my way to seat 16A.

View from the window looking out at SFO’s International Terminal
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08085319.jpg

The flight pushed back from the gate on time at 9:10 AM.

An AS 737 getting ready for departure
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08091826.jpg

Finally at the head of a long line…
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08093350.jpg

The takeoff was smooth and took quite a long time, however, I am used to flying OO’s EMB-120s out of SFO so my perspective is admittedly somewhat biased!

Rotate!
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08093750.jpg
SFO slipping away
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08093758.jpg
South San Francisco/San Bruno area I believe
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08093914.jpg
Pacifica and the Pacific Ocean
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08093927.jpg
About twenty minutes after we went “Feet Wet” drink service began. I chose orange juice. Immediately following this drink service breakfast was handed out. Unfortunately, there is no picture of the meal I declined as I had already eaten breakfast earlier and was feeling a tiny bit queasy.

Orange juice
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08102757.jpg
State of Hawaii intake form
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08110350.jpg

The Pacific Ocean
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08110410.jpg
Happily, HA’s A330-200s are equipped with AVOD in the form of a nice 10” (I believe) screen. This screen proved to be the perfect size and I was never straining to see it. For mainland-Hawaii routes, HA’s AVOD system is primarily a paid service, with prices ranging from $5 for a TV show to $7.99/movie. For this leg of my trip I opted to not pay for any movies instead opting for the A-netter favorite, the in-flight map!

In-flight map
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08111643.jpg
HA’s in-flight map system was both adequate and annoying. Adequate because it displayed the location of the plane and the ETA, altitude, temperature and airspeed well enough and annoying because it rotated through each of these on a set schedule. I know it is a small complaint but I really wanted to control which screen I saw.

Another map view, approaching Hawaii
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08111957.jpg
After a smooth flight we descended toward Hawaii.

The mountains of Oahu
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08113154.jpg
I believe that is Ford Island?
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08113411.jpg
KC-135s and C-17s
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08113504.jpg
After a smooth landing we taxied to our gate at HNL

A HA 767-200 parked right next door
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08113911.jpg
We quickly disembarked and headed out into the terminal at HNL. The terminal at HNL is configured differently from any other terminal I’ve ever been in. It has both indoor and outdoor post-security sections with whole access roads (I assume for the police/TSA/busses for the disabled). For a few seconds I thought I had been dumped right out from the plane through security to the curbside before I realized I was still in the secure section of the airport. HNL has a very interesting configuration although I am not sure just how much I like it.

Departure boards with my Auckland flight not yet listed
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08115230.jpg
After disembarking I got a burger and a beer at the Gordon Biersch restaurant near my departure gate, 28.

After lunch, I headed over to Gate 28 to check out the action on the ramp and wait for my plane.

DL 747-400 taxiing out
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08122826.jpg
CI 747
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08125639.jpg
Given the indoor/outdoor mix of HNL, it was not surprising to see this pigeon wandering around
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08135235.jpg
The HA A330-200 which took me to AKL
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08133122.jpg
Hawaiian Airlines
Flight #445
Gate: 28
Tuesday April 8, 2013
Departure Time: 2:40 PM HST
Arrival Time: 9:55 PM NZST (Tuesday, April 9, 2013)
Seat: 28A
Aircraft: Airbus A330-200
Registration #: N384HA


Boarding took place promptly at 1:55 PM in the same manner as SFO. I found my way to my seat, 28A. Flight attendants distributed amenity kits and meal cards describing the food and beverage options on this flight.

Amenity kit and meal card which doubled as a postcard. Nice touch HA
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08143320.jpg
The menu. Only one option, BBQ chicken, rice, salad and cake.
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08143330.jpg
Beverage options
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08143340.jpg
Contents of the amenity kit
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08143428.jpg
After these amenity kits were distributed we pushed back from the gate and began our long taxi to HNL’s runway 8 Right.

HA birds awaiting departure
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08143601.jpg
Tower and Honolulu in the background
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08144508.jpg
Light blue water reminding me that part of HNL is built on reclaimed land
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08144837.jpg
After another long takeoff run we were airborne!

Wakkiki
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08145233.jpg
In-flight airshow
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08145823.jpg
About 30 minutes after take off flight attendants began passing out drinks. I chose a beer, Primo. As a beer lover, it was fair.

I’m no man to turn down a free beer!
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08151848.jpg
Dinner was served quickly after drink service. There was only one option: chicken.

Dinner.
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08160116.jpg
Dinner was fair. The rice salad and cake were all right, however, I came across multiple bones and areas of very tough gristle when I tried the chicken. Poor quality, HA could have done better, although I was happy to be fed.

At this point the AVOD system on the aircraft was malfunctioning. The flight attendants reset the system twice which apparently fixed the problem. They did repay the inconvenience by “comping” the entertainment for the flight. Very nice of them!

Watched a little Futurama
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08184401.jpg
The sun setting over the Pacific
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08184728.jpg
Mood lighting
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08191400.jpg

The flight proved mostly uneventful. I have never been able to sleep on flights so I took several “laps” around the plane. I spoke with a few FA’s, all of whom were very happy to be working for HA and also the recently started (March 2013 I believe) AKL route.

The load factor for this flight was somewhat lighter than I expected, around 60%.

A small note, there seemed to be more male FA’s on this HA flight (about a 50-50 split) and on my other HA flights than I usually come across when flying in the US domestically. Although I don’t have the data to draw conclusions I wouldn’t doubt if HA had significantly more male FA’s than other US airlines. Has anyone else noticed this?

After an 8 hour flight we began our descent towards AKL.

Under an hour to go!
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08230457.jpg
Almost there…
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08230506.jpg
After a long, slow and smooth descendent we landed at AKL. Apologies for the picture quality, my hand was shaking a little.

Touchdown
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08234259.jpg
Taxiing
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08234353.jpg
At the gate
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-08234804.jpg
We waited at the gate for about twenty minutes while several New Zealand customs officials sprayed the exterior and walked through the cabin and sprayed the interior of the plane. Not an experience I’ve ever had before and quite unnerving…

I cleared customs quickly and found the shuttle to my hotel in central Auckland. Exhausted by that point I immediately went to bed.

My next week and a half on New Zealand’s North Island were amazing. Here are just a few of the pictures from my trip.

Driving on the left side of the road was quite unnerving for a while…
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-09111025.jpg
A craft beer lover, I visited many a New Zealand brewpub
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-09205909.jpg

Beautiful New Zealand countryside on highway 4 north of Wanganui
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-13144123.jpg
Lake Taupo
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-13144124.jpg
All too soon it was time to head back to the United States. I dropped my rental car off at AKL around 17:30, just 30 minutes before they closed. As my flight to HNL left at 23:55, I had a lot of time to kill at AKL. I wandered around the airport, taking in the sights and eventually it was time to check in. Check in took an agonizingly long 60 minutes but eventually I dropped my bag off and was off to my gate.

Check in line
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-15215221.jpg
Mostly empty…
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-15215410.jpg
…some action though
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-15215422.jpg
Last goodbyes!
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-15222908.jpg
Time to run the Duty-Free gauntlet
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-15223548.jpg
Empty connector
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-15224724.jpg
Air New Zealand A320 (I believe) in Star Alliance livery
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-15224748.jpg
Some activity post-security
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16001823.jpg
Boarding pass
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16005809.jpg
After a long wait boarding was called in the same order as my previous HA flights. The A330 pushed back on time at 23:55 PM NZST.

Hawaiian Airlines
Flight #446
Gate: 3
Tuesday April 16, 2013
Departure Time: 23:55 NZST
Arrival Time: 10:45 AM HST (Tuesday, April 16, 2013)
Seat: 46J
Aircraft: Airbus A330-200
Registration #: Unknown


Upon boarding amenity kits and menu cards were distributed just as with my early HNL-AKL flight.

Obligatory A-Net legroom shot
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16020035.jpg
A rainy and windy day at AKL
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16020153.jpg
Pretty menu card
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16020848.jpg
Amenity kit
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16020854.jpg
Chicken and rice…imaginative…
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16020901.jpg
Drinks
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16020910.jpg
Amenity kit contents
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16020959.jpg

From the back of the plane
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16021215.jpg
A very quick taxi and we were rocketing away from the lights of Auckland.

Goodbye New Zealand! Hope to see you again soon!
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16022944.jpg

Mood lighting in full effect
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16024132.jpg
8 hours
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16024214.jpg
Beginning the long voyage
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16024245.jpg
Another view
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16024315.jpg
Another, bigger, view
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16024528.jpg
40 minutes into the flight, dinner was served. Once again, the entrée was good, however, the chicken was exceptionally bone and gristle filled. I may have just gotten unlucky with my entrée selection as my seatmate’s chicken was completely boneless and well trimmed.

Meal
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16032509.jpg
As always, I don’t sleep on planes. More Futurama was in order.

Why not Zoidberg?
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16100430.jpg
About 1.5 hours before landing we received these odd looking snack packs with water, cookies, cheese and crackers among other nibbles.

Interesting packaging Hawaiian…
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16092119.jpg
Almost to HNL
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16101327.jpg
Descending from 38,000


"Reading departure signs in some big airports reminds me of the places I've been"
15 replies: All unread, jump to last
 
User currently offlineOsprey88 From United States of America, joined Jul 2007, 330 posts, RR: 1
Reply 1, posted (1 year 3 months 4 hours ago) and read 8674 times:

It looks like I got cut off!
The remainder of the report is here:

Saw this airport on approach to HNL, can anyone help me identify it?
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16103217.jpg

Descending to land
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16103438.jpg
After a bumpy, bouncing landing at HNL and a quick taxi I made the exceptionally long walk and cleared customs quickly. This began two days in Hawaii.

I’m not much for “tropical” destinations. Despite living in the American South for a number of years I don’t tend to like heat or humidity. My short stay in Hawaii proved enjoyable despite these factors. Some pictures from my time on Oahu:

View from my hotel
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16173847.jpg
The warm water on the windward side of Oahu
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16174047.jpg
A C-17 turning to land at MCAS Kaneohe Bay
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-16174050.jpg
All to soon my vacation came to an end…I dropped my rental car off and headed into HNL, dropping my bag off at the HA check-in counter.

I then had to contend with a long TSA line which stretched literally out the door. Frequent HNL travelers: Is this normal?

Out the door!
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18121226.jpg
Eventually I made it through the TSA chokepoint and proceeded to my gate. Once again, HNL’s blend of exterior and interior corridors was a mixed blessing. It was a little annoying to lug my carryon around in the heat, however, the exterior access ways provided a nice view of the tarmac and good plane spotting opportunities.

HA and CI birds
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18124430.jpg
HA and what I think was a JL 747
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18124436.jpg
Exterior corridors at HNL
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18124604.jpg
Our A330-200 to SFO, the Heiheionakeiki.

I’m not going to even try and pronounce Heiheionakeiki
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18124659.jpg
Hawaiian Airlines
Flight #12
Gate: 26
Thursday April 18, 2013
Departure Time: 2:00 PM HST
Arrival Time: 10:10 PM PST
Seat: 28A
Aircraft: Airbus A330-200
Registration #: N386HA


Boarding was a quick and well organized affair, proceeding in the same manner as my previous three flights.

Another legroom shot, apologies for my hairy knees
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18133843.jpg
View from 28A
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18135957.jpg
KC-135
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18140412.jpg
An F-22!
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18140924.jpg
Tower w/Honolulu in the background
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18141120.jpg
Takeoff
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18141603.jpg
Goodbye Hawaii!
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18141708.jpg
Puffy clouds climbing out of HNL
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18141819.jpg
Drink service commenced immediately after takeoff with dinner served shortly thereafter. The entrée was…you guessed it…chicken! Finally the god(s) of fowl smiled on me and I got a nice piece of chicken. My seatmate, as luck would have it, was not so fortunate…

HNL-SFO dinner
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18161401.jpg
Digital route map
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18172833.jpg
The airshow was not functional during this flight and this was the only screen we got.

Map of the world
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18172913.jpg
Ice crystals and a beautiful sunset
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18173705.jpg
After a very smooth flight we descended into SFO.

The lights of the Bay Area
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18184821.jpg
More lights
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18185756.jpg

I would have posted some pictures of the landing at SFO, however, they came out a little too blurred. My apologies!

One final picture:
HA 12’s passengers heading to get their bags
http://i174.photobucket.com/albums/w87/Osprey88/Trip%20Report-New%20Zealand%20and%20Hawaii/2013-04-18221928.jpg
Conclusions
Hawaiian Airlines, I believe, actually lived up to the hype of my friends. I found most of the crews to be a little more happy than your average UA or AA crew and more willing to help. In-flight service was delivered with a smile and a pleasant, which is about all I can ask from a US airline these days. Food was adequate in spite of the chicken problem, however, I would have liked two meal options. HA’s SYD flight gets two meal options so why not AKL? Surely UA, NZ, QF and others have multiple entrée options on their flights from the West Coast of the United States to Australia and New Zealand. Granted, these are longer flights, however, if HA is serious about trying to break into this market (and they must be given their pricing) they need to step up their in-flight cuisine in Y. HA’s AVOD system on the A330 functioned well on most occasions and was easy to use.

Overall, I would be happy to fly HA again, either to the Asia-Pacific rim or to Hawaii.

Finally, thank you for taking the time to read this trip report. While I don’t think I can hope to compete with the in depth quality of the inspirational sages of Airliners.net’s Trip Report forum (Superfly, abrelosojos and PlaneHunter to name only a few) I certainly hope you enjoyed reading this report.

I am more than happy answering any questions you may have for me about my time in New Zealand or Hawaii and any of the flights I took either through the forum here or by private message.

Also, please feel free to recommend corrections or point out areas where I can do better. I’m learning how to write better reports little by little through imitation of the more seasoned Trip Reporters here and any help is appreciated.

Thank you again for reading!

Sincerely,
--Andrew (Osprey88)



"Reading departure signs in some big airports reminds me of the places I've been"
User currently offlinesmi0006 From Australia, joined Jan 2008, 1524 posts, RR: 0
Reply 2, posted (1 year 3 months 4 hours ago) and read 8584 times:

Thanks for the report! I enjoyed the read, good to see HAs service down to AKL.

Quoting Osprey88 (Thread starter):
We waited at the gate for about twenty minutes while several New Zealand customs officials sprayed the exterior and walked through the cabin and sprayed the interior of the plane. Not an experience I’ve ever had before and quite unnerving…

I have never herd of this before, normally in Australia the crew preform this function either before pax board, or at top of decent. I have never herd of quarantine doing this onboard, do HA crew not want to spray?


User currently offlineOsprey88 From United States of America, joined Jul 2007, 330 posts, RR: 1
Reply 3, posted (1 year 3 months 4 hours ago) and read 8543 times:

Quoting smi0006 (Reply 2):
Thanks for the report! I enjoyed the read, good to see HAs service down to AKL.

Thanks! I also like to see another American airline growing during these difficult times for the airline industry in the US generally, especially a relatively good (service-wise) airline like HA>

Quoting smi0006 (Reply 2):
I have never heard of this before, normally in Australia the crew perform this function either before pax board, or at top of decent. I have never heard of quarantine doing this onboard, do HA crew not want to spray?

I got the impression the HA crews were not allowed to have any say in the process. The whole thing was actually quite eerie. We waited for about 20 minutes while three uniformed New Zealand customs officials boarded the plane, spoke with the crew, sprayed the lavs and then walked down both aisles of the A330 with their cans spraying into the air. They did one pass then left and we were allowed to deplane. All we were told was it had to do with a new "biosecurity" initiative so who knows  

--Andrew (Osprey88)

[Edited 2013-04-25 00:08:58]


"Reading departure signs in some big airports reminds me of the places I've been"
User currently offlineDano1977 From British Indian Ocean Territory, joined Jun 2008, 484 posts, RR: 0
Reply 4, posted (1 year 3 months 3 hours ago) and read 8465 times:

Great trip report!

Quoting Osprey88 (Reply 3):
I got the impression the HA crews were not allowed to have any say in the process. The whole thing was actually quite eerie. We waited for about 20 minutes while three uniformed New Zealand customs officials boarded the plane, spoke with the crew, sprayed the lavs and then walked down both aisles of the A330 with their cans spraying into the air. They did one pass then left and we were allowed to deplane. All we were told was it had to do with a new "biosecurity" initiative so who knows  

The Kiwi's are pretty anal about "Biosecurity". But they have such a lovely country with wonderful fauna and wildlife, you can't really blame them for wanting to keep out non native species.

There was a TV program based at Auckland airport, about the wildlife/agriculture people stopping people who didn't declare foodstuffs etc on the arrivals card. One lady i think got fined $500 for not declaring an apple, which was given to her on a Qantas flight.



Children should only be allowed on aircraft if 1. Muzzled and heavily sedated 2. Go as freight
User currently offlineZKSUJ From New Zealand, joined May 2004, 7084 posts, RR: 12
Reply 5, posted (1 year 3 months 3 hours ago) and read 8411 times:

Glad to hear you enjoyed yourself in NZ. You must visit the South Island, it is world's apart from the North and there is much more to see in terms for the country's 'natural beauty'.

Good to see HA flying to AKL and offering a decent product, try NZ next time you come and you can compare hopefully  


User currently offlinechristao17 From Thailand, joined Apr 2005, 938 posts, RR: 8
Reply 6, posted (1 year 3 months 2 hours ago) and read 8225 times:

Sounds like a pretty decent experience with HA, certainly more so that you would expect from a US-based carrier! Kind of funny that all they serve is chicken, chicken, and more chicken!


Keeping the "civil" in civil aviation...
User currently offlinetoobz From Finland, joined Jan 2010, 767 posts, RR: 0
Reply 7, posted (1 year 2 months 4 weeks 1 day 22 hours ago) and read 7817 times:

Nice report! sounds like you had a few enjoyable flights on HA.
I can't believe chicken is all they had on all flights! lol. And yes I have noticed as well the amount of male FAs that they have. Unfortunately for me I've always had rather disinterested crew on HA. For me I never knew if I was flying AA or HA.
Love NZ and hope to go back soon! Thanks again for the report.


User currently offlineRGElectra80 From United States of America, joined Dec 2008, 361 posts, RR: 0
Reply 8, posted (1 year 2 months 4 weeks 1 day 22 hours ago) and read 7805 times:

Quoting Osprey88 (Reply 1):
Saw this airport on approach to HNL, can anyone help me identify it?

Looks like you're pretty close to landing. If you remember what runway you landed at HNL you can likely figure out from Google Maps what is that airfield.



Feel free to check out my Flight Diary: flightdiary.net/alenart
User currently offlineWidebodyroga From United States of America, joined Sep 2008, 613 posts, RR: 16
Reply 9, posted (1 year 2 months 4 weeks 1 day 21 hours ago) and read 7671 times:

A very interesting report Osprey88. It's been awhile since I last read a HA report so it was fun to be reminded that there are still some US carriers out there that do things the old way (or sort of).

Quoting Osprey88 (Thread starter):
State of Hawaii intake form

What is this form about? I don't remember having to fill one when I flew to HNL in 2008. Maybe it's a new thing?

Quoting Osprey88 (Thread starter):
I never sleep on the nights before I fly and the night of Sunday April 7, 2013 was no different.

Why so? Too much excitement/stress? You must be exhausted the next day though...

Quoting Osprey88 (Thread starter):
Departure boards with my Auckland flight not yet listed

Interesting to see the spikes on the top of the FIDS. I guess you gotta make sure those pigeons stay away...

Quoting Osprey88 (Thread starter):
View from my hotel

I had a very similar view from my hotel during my Honolulu stay. My hotel was right next to the Ala Wai canal, just like your hotel (from the looks of it).

Thank you for sharing your HA experience with us Osprey88,

Widebodyroga



Visit my aviation page: http://widebodyroga.weebly.com/
User currently offlineSTT757 From United States of America, joined Mar 2000, 16811 posts, RR: 51
Reply 10, posted (1 year 2 months 4 weeks 1 day 20 hours ago) and read 7480 times:

Quoting Osprey88 (Thread starter):
Saw this airport on approach to HNL, can anyone help me identify it?

Former Barber's Point Naval Air Station, now Kalaeloa Airport.



Eastern Air lines flt # 701, EWR-MCO Boeing 757
User currently offlineOsprey88 From United States of America, joined Jul 2007, 330 posts, RR: 1
Reply 11, posted (1 year 2 months 4 weeks 1 day 18 hours ago) and read 7292 times:

Thank you for the responses everyone!

Quoting Dano1977 (Reply 4):
Great trip report!

Thanks  
Quoting Dano1977 (Reply 4):
The Kiwi's are pretty anal about "Biosecurity". But they have such a lovely country with wonderful fauna and wildlife, you can't really blame them for wanting to keep out non native species.

There was a TV program based at Auckland airport, about the wildlife/agriculture people stopping people who didn't declare foodstuffs etc on the arrivals card. One lady i think got fined $500 for not declaring an apple, which was given to her on a Qantas flight.

Yes, it certainly does make sense, but that fine seems pretty steep!

Quoting ZKSUJ (Reply 5):

Glad to hear you enjoyed yourself in NZ. You must visit the South Island, it is world's apart from the North and there is much more to see in terms for the country's 'natural beauty'.

Good to see HA flying to AKL and offering a decent product, try NZ next time you come and you can compare hopefully

I am definitely going to have to plan another trip to the South Island too! And I'm going to try and get on NZ for my next trip, both for a few domestic sectors as well as the international ones.

Quoting christao17 (Reply 6):
Sounds like a pretty decent experience with HA, certainly more so that you would expect from a US-based carrier! Kind of funny that all they serve is chicken, chicken, and more chicken!

Ya, it did get old pretty fast.

Quoting toobz (Reply 7):
Nice report! sounds like you had a few enjoyable flights on HA.
I can't believe chicken is all they had on all flights! lol. And yes I have noticed as well the amount of male FAs that they have. Unfortunately for me I've always had rather disinterested crew on HA. For me I never knew if I was flying AA or HA.
Love NZ and hope to go back soon! Thanks again for the report.

The crew on my AKL-HNL sector was the most disinterested but the F/A's on all my other sectors were quite nice, especially on my HNL-AKL flight. The F/A's constantly came around to check on the passengers and I was asked if I wanted more beer about three times. Does go to show the inevitable variety in crew strength/service level you fly.

Quoting RGElectra80 (Reply 8):
Looks like you're pretty close to landing. If you remember what runway you landed at HNL you can likely figure out from Google Maps what is that airfield.

We landed on 8L so I believe (as the poster below noted) that it was JRF, or the Kalaeloa Airfield.

Quoting Widebodyroga (Reply 9):
What is this form about? I don't remember having to fill one when I flew to HNL in 2008. Maybe it's a new thing?

I've actually never been to Hawaii so I've never run across anything like it before. I assumed it collected information about the length of your stay for their tourism bureau and also served as a stopgap measure against the importation of any dangerous plants/animals.

Quoting Widebodyroga (Reply 9):
Why so? Too much excitement/stress? You must be exhausted the next day though...

Haha, well, just excitement. It always happens for me at the beginning of a trip and I do end up pretty exhausted the next day.

Quoting Widebodyroga (Reply 9):
Interesting to see the spikes on the top of the FIDS. I guess you gotta make sure those pigeons stay away...

Ya, I photographed one and saw several wandering throughout the terminal.

Quoting Widebodyroga (Reply 9):
I had a very similar view from my hotel during my Honolulu stay. My hotel was right next to the Ala Wai canal, just like your hotel (from the looks of it).

Thank you for sharing your HA experience with us Osprey88,

My hotel was right next to it as well. Thank you for your comments!

Quoting STT757 (Reply 10):
Former Barber's Point Naval Air Station, now Kalaeloa Airport.

After a little research, it looks like that is indeed the place. Thanks!

Thanks again to everyone for their responses!

Sincerely,
--Andrew (Osprey88)



"Reading departure signs in some big airports reminds me of the places I've been"
User currently offlinezkncj From New Zealand, joined Nov 2005, 489 posts, RR: 0
Reply 12, posted (1 year 2 months 4 weeks 1 day 12 hours ago) and read 6743 times:

Quoting Osprey88 (Thread starter):
HA’s SYD flight gets two meal options so why not AKL? Surely UA, NZ, QF and others have multiple entrée options on their flights from the West Coast of the United States to Australia and New Zealand. Granted, these are longer flights, however, if HA is serious about trying to break into this market (and they must be given their pricing) they need to step up their in-flight cuisine in Y.

I'm thinking HA is treating HNL-AKL is a short haul route as its only 8hrs, where as HNL-SYD is being treated as Long haul as its over 10hrs.

There really isn't a need for HA to compete with an long haul product on this route, when the only other airline flying it (NZ) treats the route as part of its short haul network. NZ doesn't even provide a meal on AKL-HNL, you either have to use the buy on board service or per-purchase the works package.


User currently offlinezkojq From New Zealand, joined Sep 2011, 1138 posts, RR: 1
Reply 13, posted (1 year 2 months 4 weeks 21 hours ago) and read 6030 times:

Very good trip report, Osprey88. I hope you had a pleasant experience in NZ. The Hawaiian A330 looks very comfortable (the mood lighting especially good), pity that they make you pay for some of the AVOD.

Quoting Osprey88 (Thread starter):
Registration #: Unknown

N382HA  http://www.flightradar24.com/data/flights/ha11



Someone repaint ZK-PBG!
User currently offlinedaviation From United States of America, joined Sep 2008, 590 posts, RR: 2
Reply 14, posted (1 year 2 months 4 weeks 20 hours ago) and read 5916 times:

Andrew, very nice trip report. This brings back fond memories of my trip on HA JFK-HNL last August. We enjoyed it so much that we are returning again this July. (Last year, Maui; this year, Big Island). Since I fly fairly often, I can honestly say that HA has perhaps the best coach service of any U.S. domestic airline.

Quoting Osprey88 (Thread starter):
I’m not going to even try and pronounce Heiheionakeiki

I brought my own GPS with me last year. He has a hard time pronouncing "O'Neill Circle," which is my home address. But he had no problem at all saying "Lower Honnapiilani Highway," which was our condo in Maui. We were reduced to hysterics each time he said it!

HNL does have an interesting setup, but I think the tropical climate lends itself to the indoor/outdoor environment. Since my experience last year at HNL was only with connections, I didn't have to worry about security. But my son and I are taking a one-day tour to Pearl Harbor and Chinatown, so we will have to contend with it this time.

I have an open invitation from friends and colleagues to visit Sydney. I would love to see this part of the world, but I think it's just too far for me at this point in my life.

Quoting Osprey88 (Thread starter):
apologies for my hairy knees

Don't worry, they look just fine!! And the legroom is certainly decent enough in coach.



PlaneFlown:717,727,737,747,757,767,777,DC8,DC9,DC10,L1011,F100,A300,319,320,321,330,340,CRJ,ERJ,E190,Av85,DH8,Beaver,ATR
User currently offlineazjubilee From United States of America, joined Apr 2000, 3888 posts, RR: 28
Reply 15, posted (1 year 2 months 4 weeks 14 hours ago) and read 5680 times:

NIce report. Some comments:

HAL doesn't offer "special" meals, so as a result chicken is the best default option when trying to please as many people as possible. There are still beef, veg and fish options in business/first class.

HAL operates the 767-300, not -200.

The intake form, as you call it, is a required form by the Dep't of Agriculture found on all domestic arrivals into the State. THis form has been around for many many years.

The Bio security spray is also done on Australia arrivals. Given the same awareness for bio security in Hawaii, I'm surprised there isn't a spray there as well.

[Edited 2013-04-26 14:28:19]

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