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United 787 Domestic First: Houston To Chicago  
User currently offlineIrishAyes From United States of America, joined Jan 2008, 2163 posts, RR: 15
Posted (1 year 1 month 1 week 2 days ago) and read 22018 times:

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After a nice weekend in Dallas for a quick Father's Day visit, I managed to same-day change my scheduled United flight back to Chicago routing via Houston, allowing me the opportunity to fly United flight 32 from IAH to ORD.

UA032 is one of the regularly-scheduled 787-800 flights that United is rotating throughout the domestic hubs, as well as operating on the newly-launched Denver to Tokyo Narita nonstop.

Within an hour of the change, my upgrade cleared and I checked the United app to see that I had been assigned to 2L, a window. Nice.

Now, I wasn't all that jubilant: my itinerary involved a VERY tight 40 minute connection at IAH. I must admit, Houston Bush Intercontinental airport is probably one of my least favorite domestic transit hubs. It's too "Texas-sized' for me, and in the past, I've run into some bad luck with missed connections, often always due to an inbound United (or Continental) Express flight that is delayed.

On this particular occasion, however, I decided to pad my odds by calling United in advance and securing a Special Service Request (SSR) to see if I could have a "Red Coat," as they call it, escort me between flights to insure that I wouldn't miss my connection.

I spoke with a lovely Texas-based agent who obviously was a veteran pmCO employee. She was very affable and friendly, and completely empathetic towards my concern, as she herself admitted to wanting to fly on the United 787, with no such luck. She lamented how much she missed being able to non-rev to Paris for a meal nonstop from Houston before United axed the route in 2012.

Anyways, fast forward to Tuesday AM, and I found myself bleary-eyed at DFW airport at 4:30 AM, preparing to board United flight 5165 to IAH. Even though I had only a roller-board, I knew that it was more prudent to check my luggage to Chicago, as I did not want to be held up at the gate in Houston having to gate-check my bag as a carry-on in the jet-way. The last time I went through this in IAH, I missed my flight since it took 20 minutes to retrieve my bag from the belly.

Check-in was a breeze, and I was notified that I was #1 on the upgrade list for DFW-IAH, which is a short 20 minute flight anyways. As a note to all DFW passengers traveling with TSA Pre-Check, the only valid TSA Pre-Check areas are located in the middle of Terminal E where the Delta gates are located. Any passenger traveling on an airline that offers TSA Pre-Check can use this line, but it does require exiting the terminal and walking a bit out of the way if you're checking in luggage with a non-Delta carrier, such as United.

After a quick breakfast at the United Club in Dallas (which conveniently opens at 4:30) I glanced outside the window and noticed it was pouring rain. I had seen some worrisome lightning storms on the drive into the airport, but I was convinced we would be okay per the FIS screens which showed "On-Time" departures for all UA flights ex-DFW.

At the gate, my upgrade cleared and we boarded the CRJ-700 bound for Houston. Honestly, I'm so sick of CRJs. They are literally the most decrepit, piddly jets gracing the skies these days. I can't imagine how people fly from SFO to DFW in them.

My registration was N760SK, still in the Blue Tulip United livery. Growing more and more rare these days to catch birds in the old paint.


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As I sat in my seat, I peered nervously outside my window and noticed that the rain and lightning had picked up. It was not looking good.

We pushed back about five minutes late, around 5:25 AM, and as we taxied to our scheduled runway, the captain announced over the PA that the weather conditions were indeed adverse and we would need to hold position for 15 minutes until the storms passed to the east. Indeed, it was pitch black outside and lightning flashes were omnipresent, and things were not looking optimistic.

Lining up to 18R, the captain killed the engines as we parked next to a US Airways A321 bound for Charlotte (which, interestingly, I flew last October. Is it sad that I can say I've flown the two earliest scheduled flights out of DFW airport this year?)

At 6:01 AM, I pretty much had given up hope. My flight to ORD from IAH was scheduled to begin boarding in 10 minutes, and I hadn't even left Dallas/Ft. Worth yet.

The US Airways A321 eventually lurched forward once dawn broke and the rain had let up, and 10 minutes later, wheels on UA5165 were also up as we veered south for Houston. At 6:13 AM local time, the captain announced that we were 40 minutes away from IAH, and I knew that the Dreamliner was not happening that day for me.

I dozed in and out for about 15 minutes before I noticed we were descending, and FA's began doing final safety checks for our arrival into IAH. I glanced at my watch, and it read 6:25 AM. We were really flying! Maybe....just maybe, I would have a chance.

I was biting my nails as the wheels hit the ground at 6:47 AM. When I switched my phone on, the first thing I noticed was that I had received a voicemail from United's 800 number, that delivers travel notifications in case of delays or cancellations. I dismissed this as a likely courtesy call from United about the weather delay for my inbound DFW-IAH flight, so without even listening to the voicemail, I called United to see if the Red Coat was still waiting for me at the B Terminal, and to PLEASE hold the 787 for Irish!

After stammering a few words to the agent, she said these magic words, "We still have a seat confirmed for you on United flight 32, which is actually delayed until 7:45 due to an ATC ground stop in Chicago."
"YES!" I exclaimed loudly, startling a slew of passengers around me who had probably already dealt with more excitement than they deserved that day, and it wasn't even 7 AM. Looks like the Dreamliner was happening after all!




Deplaning at IAH, I had now 45 generous minutes to make the transfer to Terminal C. The "red coat" assigned to the gate was noticeably absent (so I suppose I can't offer more information on how that system works?) but as I made my way towards C, I was reminded of how clunky and outdated the B terminal is at IAH. The walk from the gates to the SkyTrain is pretty annoying.

Luckily, it was only a single terminal transfer from B to C, as opposed to my last misconnect nightmare, which was from A to C. As I took the escalator down at C, I walked over to the FIS board and checked to see if my flight had ACTUALLY been delayed.

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After I snapped this picture, I heard the famous last words,
"Final boarding call for United flight 32 to Chicago, please proceed to gate C-40, final boarding call."

Whiskey, Tango, Foxtrot!? It was only 7:05 AM! How was this flight in its final boarding stages?

At that moment, I sprinted, and I mean sprinted, from the middle of the C concourse to C-40. Just like in every scenario when you're literally seconds from miss the main cabin door closure, the plane HAD to be departing from the furthest gate down the pier. As was the case today.

Ironically, C-40 was also the gate that my last misconnect flight was departing from. My prior chance to take a 757-300 series, which still has not happened yet. If you are a devout follower of my TRs (heavy sarcasm there) you may remember that I was scheduled to fly on one TPAC from HNL to SEA last October when my [url=www.airliners.net/aviation-forums/trip_reports/read.main/237933/‎] Island Hopper disaster occurred.[/url]

I came to a screeching halt at the gate, out of breath, when the gate agent yelled at me, "WALK, NOT RUN!" which in any other circumstance I would have found condescending and unnecessary. In any case, I was at their mercy, so mild annoyance dissipated quickly once I found out that my First seat was safe and that I was cleared to board.

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I took a picture with the 787 to document my second Dreamliner voyage. Since the last trip I took on the Dreamliner, the 787 battery issues had been "hopefully" resolved since FAA grounding in January. Additionally, this time, the trip would be in premium class, although considerably shorter in duration.

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It is indeed an immaculate plane, featuring a 2X-2X-2X configuration, which I think is perfect. The seat comes with ample storage space and plenty of legroom, although the one complaint I have is with the width of the seat. The seat is angled to face towards the fuselage, and in seated position, the arm placement feels awkward.

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The crew was fairly standard UA (in this case, pm-CO). Nothing too extraordinary. Spry, if you will, but still lacking that genuine sense of warmth and care that I've found on other carriers. Nobody offered to take my coat when I stepped on board, and the FA's seemed to treat the pre-departure beverage offer as an afterthought. Same with the meal service, "ya still want breakfast? Cuz cereal's all I got left!" said in a heavy Texas accent. Granted, this was domestic first, but nevertheless still First. You be the judge, I guess.

Interestingly, despite the mad rush to get on board, and being the last one to be on board in First, I noticed we stayed parked at the gate for another full hour before pushback. A few times, the purser came on the PA system and made announcements such as, "ladies and gentlemen, please pick whichever seat is available as we are accommodating passengers and misconnects from 3 other flights today," which seemed a bit strange to me.

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I spent some time on the ground exploring the seat in more depth, as well as the IFE. The movie selection was decent and the TV and Audio selections, excellent. I liked the moving map feature as well.

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We pushed back finally around 8:15 AM, and taxied for a LONG time before airborne.

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Thirty minutes into the flight, breakfast was served. I obviously did not have an option today being the last to board, but it was the standard dichotomized McMuffin or Cereal and Banana. My seatmate had ordered the McMuffin, which has had a ground-breaking overhaul since its last appearance in my presence to feature ham this time instead of sausage.

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The cereal was the standard honey nut cheerios. I remember when Continental used to serve this free to YCL passengers with the 1/2 banana back in the day, as in like, recently, in 2010.

I was sinful and said yes to to the freshly-baked on-board Cinnamon roll, which was a huge redeeming factor in this otherwise dull breakfast offering, and it was yummy. The fruit was very fresh, and the strawberry yogurt was standard.
After the meal tray cleared, I stretched my legs before returning back to my seat for a little snooze. I got a chance to test out the lie-flat mode, which served me comfortably for the short duration of the flight. However, I will echo prior comments in noting that being 5'10, I was able to notice the seats' height limitations, which I'm not sure would bode over as well for someone who is 6'3" or something like that.

The headphones UA distributes in F on the 787 are pretty crummy, and since it is two-pronged, you're pretty much limited to what you're provided. However, on the plus-side, each seat is equipped with a charging station, a USB-port, a universal adapter outlet and a small magazine rack to store books, etc.

One other cool feature I noticed about the plane in F was the windows. Obviously, i've experimented with the window shade feature before, but I noticed that the back window operates in tandem with the forward window, so that you don't have to bother with adjusting one then the other.

I also got some YCL photos, which did not look too bad in a 3 x 3 x 3 configuration.

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After a fairly smooth ride up to Chicago, we began our final descent into ORD and had a pretty bumpy landing. Somehow though, I felt very secure despite the crummy landing. Maybe it was something mystical about the carbon fiber, I'm not sure.

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So, all in all, I lucked out today. I was pretty convinced for awhile that my luck was too good to be true, but I suppose the travel gods were on my side today. I am grateful that the weather in Dallas decided to bring the weather in Chicago down with it to affect both my legs today, otherwise - I would not be a happy camper right now.

United's domestic F product from a customer service and catering standpoint is pretty blah, but the opportunity to fly it on a 787 is pretty rewarding treat. Of course, the segments aren't super long, but the seat and IFE product is great and it's definitely a first-mover advantage that United will have over its North American peers. I can also say that sans for the weather, flying with United today was overall a generally positive experience end-to-end, and I'm cautiously optimistic things may be improving one-by-one on the merger front.

Thanks for reading! Hope you enjoyed my (quick)-er TR!

IrishAyes


next flights: msp-phx-slc, msp-mdw, ord-sju, sju-dfw-ord, msp-dfw, dfw-phl, phl-msp, jfk-icn, icn-hkg-bkk-cdg
23 replies: All unread, jump to last
 
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6714 posts, RR: 78
Reply 1, posted (1 year 1 month 1 week 2 days ago) and read 21933 times:

Hi IrishAyes,

nice report about your UA Dreamliner experience. The seat itself looks fine, but I have never been a fan of the Continental color tones. The meal looks rather mediocre IMO.


PH



Nothing's worse than flying the same reg twice!
User currently offlineKLAXAirport From United States of America, joined Nov 2011, 149 posts, RR: 0
Reply 2, posted (1 year 1 month 1 week 1 day 23 hours ago) and read 21759 times:

Great Trip Report! I can't wait to fly the 787 on UA on my next trip. Look for a trip report.
Thanks for sharing!

Cheers,
KLAXAirport   


User currently offlineWidebodyroga From United States of America, joined Sep 2008, 613 posts, RR: 16
Reply 3, posted (1 year 1 month 1 week 1 day 17 hours ago) and read 20810 times:

Hey Irish,

I'm glad you made your 787 connection at IAH. I cannot think of any other aircraft type that has offered more drama in recent years, in the sense of people missing an opportunity to fly it due to either missed connections (like your friend Chicawgo) or due to the multi-month grounding of all 787 operations.

Quoting IrishAyes (Thread starter):
Even though I had only a roller-board, I knew that it was more prudent to check my luggage to Chicago, as I did not want to be held up at the gate in Houston having to gate-check my bag as a carry-on in the jet-way.

As much as I like RJs, the situation with the overhead compartments (especially on CRJs) is comical. I flew on a CRJ-200 over the weekend and I could hardly fit my half empty backpack in one of those bins.

Quoting IrishAyes (Thread starter):
If you are a devout follower of my TRs (heavy sarcasm there)

No sarcasm necessary. We do exist!  


Thanks for the (as always) well written report,

Stojan



Visit my aviation page: http://widebodyroga.weebly.com/
User currently offlinecaleb1 From United States of America, joined Nov 2008, 353 posts, RR: 3
Reply 4, posted (1 year 1 month 1 week 1 day 14 hours ago) and read 20365 times:
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Great TR and thank you for sharing. I had the opportunity to fly on UA's 787 between LAX and IAH and to be honest, I wasn't impressed. The cabin was about as boring and bland as could be. Although the windows were large and the seatback IFE was really great, the experience itself on the UA 787 was rather lackluster, especially considering that they could not even offer a complimentary bag of peanuts or pretzels to Y passengers on this, their flagship aircraft. Nothing about UA's version of the 787 made me stare in awe at what I was seeing, and the entire experience left me feeling....underwhelmed. I am glad though, that your domestic First experience on the 787 was fairly enjoyable. Again, thank you for the great report.

User currently offlineflightsimboy From Canada, joined Sep 2005, 1235 posts, RR: 5
Reply 5, posted (1 year 1 month 1 week 20 hours ago) and read 18925 times:
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Hi there Irish!

Quoting IrishAyes (Thread starter):
Within an hour of the change, my upgrade cleared and I checked the United app to see that I had been assigned to 2L, a window. Nice.

Now, I wasn't all that jubilant: my itinerary involved a VERY tight 40 minute connection at IAH

You do love being in these tight situations don't you!!

Quoting IrishAyes (Thread starter):
I was biting my nails as the wheels hit the ground at 6:47 AM.

Here we go again lol

Quoting IrishAyes (Thread starter):
If you are a devout follower of my TRs (heavy sarcasm there) you may remember that I was scheduled to fly on one TPAC from HNL to SEA last October when my [url=www.airliners.net/aviation-forums/trip_reports/read.main/237933/‎] Island Hopper disaster occurred.[/url]

How can we all forget this one!!

Quoting IrishAyes (Thread starter):
Nobody offered to take my coat when I stepped on board, and the FA's seemed to treat the pre-departure beverage offer as an afterthought. Same with the meal service, "ya still want breakfast? Cuz cereal's all I got left!" said in a heavy Texas accent. Granted, this was domestic first, but nevertheless still First. You be the judge, I guess.

You might as well have been on the Greyhound bus and got better service....You call that United First, really!!!


User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 15
Reply 6, posted (1 year 1 month 5 days 11 hours ago) and read 17452 times:

Hello IrishEyes

Great report, thanks for sharing! Glad you made the 787 flight!
Looks pretty comfortable for an IAH-ORD hop  
to bad about the mediocre PMCO F/A's. I'm quite happy with my flights with PMCO crews.

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently onlineba319-131 From United Kingdom, joined Jan 2001, 8506 posts, RR: 55
Reply 7, posted (1 year 1 month 4 days 23 hours ago) and read 16956 times:
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Nice report and pictures, the breakfast meal looked a bit weak though IMO, no matter that you were one of the last to make the flight.

I've flown two 787's, FRA-HND and HND-FRA, pretty decent segments, IMO, the plane is ore marketing hype than anything else, from a passenger view point that is.



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineAA737-823 From United States of America, joined Mar 2000, 5726 posts, RR: 11
Reply 8, posted (1 year 1 month 4 days 22 hours ago) and read 16917 times:

Quoting IrishAyes (Thread starter):
Now, I wasn't all that jubilant: my itinerary involved a VERY tight 40 minute connection at IAH.

Mah! Quit yer whinin'. I've made 29 minute connections at IAH, with enough time to spare to make a trip to the gentlemen's room. In all seriousness, though, I've never misconnected at IAH. If you know the place well, and know whether or not to get on the train, you can cover some pretty good ground there, quickly. In my experience.
But yes, the Continental Express operation in the downstairs B boiler room remains miserable to this post-merger day.

Quoting IrishAyes (Thread starter):
DFW-IAH, which is a short 20 minute flight anyways.

What DFW were you leaving from!?!? I've never had the fortune of a DFW/DAL-IAH hop taking as little as 20 minutes. My record is 26, but my record on the other end is over an hour.

Quoting IrishAyes (Thread starter):
the only valid TSA Pre-Check areas are located in the middle of Terminal E where the Delta gates are located.

Hmm. That makes me rethink my desire to sign up for PreCheck. Because DFW is formerly home, and hence the airport I visit most often. Do they have PreCheck at Love? Wait, that's silly... TSA at Love Field usually takes me less than five minutes. I guess I just answered my question- if you want PreCheck levels of speed, just use DAL!

Quoting IrishAyes (Thread starter):
Honestly, I'm so sick of CRJs.

Me too, both CRJ's and ERJ's. That said, the CR7 is a pretty decent plane, even if not particularly comfortable.

Quoting IrishAyes (Thread starter):
I can't imagine how people fly from SFO to DFW in them.

I'm trying it in July for the first time; I'll let you know how it goes. Ugh. Definitely wishing for a 319 or 73G on this route! As a lowly silver this year, no shot for an upgrade on this elite-heave route, either.


User currently offlineIrishAyes From United States of America, joined Jan 2008, 2163 posts, RR: 15
Reply 9, posted (1 year 1 month 4 days 4 hours ago) and read 16194 times:

Quoting PlaneHunter (Reply 1):
nice report about your UA Dreamliner experience. The seat itself looks fine, but I have never been a fan of the Continental color tones. The meal looks rather mediocre IMO.

Thanks, PH! Honestly, I'm not sure what it is about CO. I liked them so much more before the merger. Ever since they became part of the "new" United DNA, I just feel like mediocrity has become the standard. It's very disappointing. I wish they would reinvent themselves a bit, but at least they're showing signs of improved reliability.

Quoting KLAXAirport (Reply 2):

Great Trip Report! I can't wait to fly the 787 on UA on my next trip. Look for a trip report.
Thanks for sharing!

Thanks for stopping by, bud!

Quoting Widebodyroga (Reply 3):
I'm glad you made your 787 connection at IAH. I cannot think of any other aircraft type that has offered more drama in recent years, in the sense of people missing an opportunity to fly it due to either missed connections (like your friend Chicawgo) or due to the multi-month grounding of all 787 operations.

Hey friend! Yes, I had come to accept the fact that it wouldn't happen, and then it did, so I was thrilled.

Chicawgo is slated to fly the 787 this weekend from ORD to LAS via IAH and has already been upgraded, although its ominous that the drama that's been happening with the 787 this week is not timely.

Quoting Widebodyroga (Reply 3):
As much as I like RJs, the situation with the overhead compartments (especially on CRJs) is comical. I flew on a CRJ-200 over the weekend and I could hardly fit my half empty backpack in one of those bins.

It's terrible. I hate CRJs.

Quoting Widebodyroga (Reply 3):
No sarcasm necessary. We do exist!  

Aaw. Ha.

Quoting Widebodyroga (Reply 3):
Thanks for the (as always) well written report,

No problem! Going to read your FAR report in a few....

Quoting caleb1 (Reply 4):
Great TR and thank you for sharing. I had the opportunity to fly on UA's 787 between LAX and IAH and to be honest, I wasn't impressed. The cabin was about as boring and bland as could be. Although the windows were large and the seatback IFE was really great, the experience itself on the UA 787 was rather lackluster, especially considering that they could not even offer a complimentary bag of peanuts or pretzels to Y passengers on this, their flagship aircraft. Nothing about UA's version of the 787 made me stare in awe at what I was seeing, and the entire experience left me feeling....underwhelmed. I am glad though, that your domestic First experience on the 787 was fairly enjoyable. Again, thank you for the great report.

Thanks for the comment! Yeah, I can see why some would find it underwhelming. Or, it could also be the the 787 itself is a lot less "thrilling" than the media hype made it out to be. Think about it from this perspective: UA and the others are cramming it in at 9-abreast, when indeed for as revolutionary as the plane is, it's also the way the industry is trending.

There was an article a few months ago (may be over a year?) that was, "is the Dreamliner really all that Dreamy, or is it just another new plane?" I mean, it still is a plane...

Quoting flightsimboy (Reply 5):
You do love being in these tight situations don't you!!

Always. Trouble seems to find me  
Quoting flightsimboy (Reply 5):
You might as well have been on the Greyhound bus and got better service....You call that United First, really!!!

Hahahaha.

Thanks for stopping by, bud. Looking forward to your next TR!

Quoting MSS658 (Reply 6):
Great report, thanks for sharing! Glad you made the 787 flight!
Looks pretty comfortable for an IAH-ORD hop  
to bad about the mediocre PMCO F/A's. I'm quite happy with my flights with PMCO crews.

That's good! Nice to hear there are some positive reviews out there  
Quoting ba319-131 (Reply 7):
Nice report and pictures, the breakfast meal looked a bit weak though IMO, no matter that you were one of the last to make the flight.

It was. But, hey, that's the way it goes I guess.

Quoting ba319-131 (Reply 7):
I've flown two 787's, FRA-HND and HND-FRA, pretty decent segments, IMO, the plane is ore marketing hype than anything else, from a passenger view point that is.

Yes! I did read those reports. You did a fantastic job with the writing. I agree tho, hype is hype.

Quoting AA737-823 (Reply 8):
Mah! Quit yer whinin'. I've made 29 minute connections at IAH, with enough time to spare to make a trip to the gentlemen's room. In all seriousness, though, I've never misconnected at IAH. If you know the place well, and know whether or not to get on the train, you can cover some pretty good ground there, quickly. In my experience.
But yes, the Continental Express operation in the downstairs B boiler room remains miserable to this post-merger day.

IAH can be a pretty awful connecting airport and most people seem to agree. It depends on the individual, but I have heard enough horror stories to conclude that its always nerve-racking.

I think what adds to the stress factor is that pmCO (now UA) seem to be EXTREMELY inconsistent with boarding procedures. This is something that has apparently been blowing up all over FlyerTalk. There have been times when I've walked up to the gate just as it's about to be the boarding time as printed on my BP, and the gate agent is calling, "all rows, all passengers, flight XXXX to XXX."

UA obviously offered me a SDC connecting option that permitted a tight, 40-min connection. Well, transferring between the B & C terminal isn't all that bad in and of itself, but you have to remember taxi-time, deplaning (which is also a nightmare given that you have to wait for the tunnel and the jet way ramp to come thru) waiting for your gate-checked luggage to offload, and then 5-10 mins of walking each direction to the train.

If you're transferring mainline to mainline at IAH, and both of your planes are leaving and arriving from C/E, its a different story.

Quoting AA737-823 (Reply 8):
What DFW were you leaving from!?!? I've never had the fortune of a DFW/DAL-IAH hop taking as little as 20 minutes. My record is 26, but my record on the other end is over an hour.

It always depends on ATC.

Quoting AA737-823 (Reply 8):
Hmm. That makes me rethink my desire to sign up for PreCheck. Because DFW is formerly home, and hence the airport I visit most often. Do they have PreCheck at Love? Wait, that's silly... TSA at Love Field usually takes me less than five minutes. I guess I just answered my question- if you want PreCheck levels of speed, just use DAL!

PreCheck is worth every penny. If you fly AA often, especially so.

I don't think PreCheck is avail at Love yet.

Quoting AA737-823 (Reply 8):
Me too, both CRJ's and ERJ's. That said, the CR7 is a pretty decent plane, even if not particularly comfortable.

I disagree, it's getting really old.

Quoting AA737-823 (Reply 8):
I'm trying it in July for the first time; I'll let you know how it goes. Ugh. Definitely wishing for a 319 or 73G on this route! As a lowly silver this year, no shot for an upgrade on this elite-heave route, either.

Yeah, basically getting upgraded as a Silver rarely happens, but you never know!



next flights: msp-phx-slc, msp-mdw, ord-sju, sju-dfw-ord, msp-dfw, dfw-phl, phl-msp, jfk-icn, icn-hkg-bkk-cdg
User currently offlinevisualapproach From United Kingdom, joined Feb 2012, 121 posts, RR: 0
Reply 10, posted (1 year 1 month 4 days ago) and read 15922 times:

Thanks for sharing. Good to see another B787 experience.

User currently offlineAA737-823 From United States of America, joined Mar 2000, 5726 posts, RR: 11
Reply 11, posted (1 year 1 month 2 days 16 hours ago) and read 15130 times:

Quoting IrishAyes (Reply 9):
I have heard enough horror stories to conclude that its always nerve-racking.

Hahaha. Well, as a seasoned IAH connector since 2006, I have to disagree. But I'm sure there are good horror stories.

Quoting IrishAyes (Reply 9):
I think what adds to the stress factor is that pmCO (now UA) seem to be EXTREMELY inconsistent with boarding procedures. This is something that has apparently been blowing up all over FlyerTalk.

Indeed, and indeed. Also, my biggest complaint the entire time I was flying CO was that they CANNOT seem to figure out WHERE they are going to park a plane. Check flight status ten times in the 48 before you depart, and you're likely to see at least three to five gate assignments. Why is this? The same flights run the same days, week after week after week. Yet CO never could quite figure out how to predict where they'd put a plane.
Sadly, it hasn't improved with the merger, in my experience.

Quoting IrishAyes (Reply 9):
PreCheck is worth every penny. If you fly AA often, especially so.

I am a pretty loyal CO/UA flyer. My route is nearly the same, several times a year. ANC-DFW/DAL.

Quoting IrishAyes (Reply 9):
I disagree, it's getting really old.

Well, I have to admit that SkyWest's CR7's are fairly disgusting. I flew in one LAX-DFW last November (after the seventh ever UA 787 flight), and the lavatory was utterly inhumane. Crusted urine all over the seat and lid, on the toilet itself... the air reeked of ancient urine. And, consequently, so did the last five rows of coach. Thoroughly taken aback at the state of that particular airplane. It was aircraft N732SK, in fact.

BUT- I flew on an American Eagle example last spring, and it was great. Nearly new, clean, quiet, and comfy.
I think the CR7 is basically a good airplane, even if OO isn't taking good care of theirs.

The same can be said for XE's ERJ's... they're getting pretty gross, too.
And what's with the regionals MEL'ing the lavatory sinks? It's like the fashionable thing to do these days!


User currently offlineIrishAyes From United States of America, joined Jan 2008, 2163 posts, RR: 15
Reply 12, posted (1 year 1 week 2 days 5 hours ago) and read 12323 times:

Quoting visualapproach (Reply 10):

Thanks for sharing. Good to see another B787 experience.

Thanks for reading!

Quoting AA737-823 (Reply 11):
Hahaha. Well, as a seasoned IAH connector since 2006, I have to disagree. But I'm sure there are good horror stories.

True. Maybe you're used to it by now  
Quoting AA737-823 (Reply 11):
Indeed, and indeed. Also, my biggest complaint the entire time I was flying CO was that they CANNOT seem to figure out WHERE they are going to park a plane. Check flight status ten times in the 48 before you depart, and you're likely to see at least three to five gate assignments.

No joke! I'm tired of this.

Quoting AA737-823 (Reply 11):
Well, I have to admit that SkyWest's CR7's are fairly disgusting. I flew in one LAX-DFW last November (after the seventh ever UA 787 flight), and the lavatory was utterly inhumane. Crusted urine all over the seat and lid, on the toilet itself... the air reeked of ancient urine. And, consequently, so did the last five rows of coach. Thoroughly taken aback at the state of that particular airplane. It was aircraft N732SK, in fact.

Ew.



next flights: msp-phx-slc, msp-mdw, ord-sju, sju-dfw-ord, msp-dfw, dfw-phl, phl-msp, jfk-icn, icn-hkg-bkk-cdg
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3203 posts, RR: 12
Reply 13, posted (12 months 3 days 22 hours ago) and read 11000 times:

Nice report! Lucky about the delay - super that you made the flight AND you got to keep your F seat. The UA 787 cabin looks pretty nice....the breakfast not so much, although the cinnamon roll looked tasty!


http://my.flightmemory.com/shefgab Upcoming flights: LHR-GVA-LHR-TXL-LHR-VE-PRN,SPU-OSL-LHR, LGW-DXB-BKK-DXB-LHR
User currently offline767747 From United States of America, joined Jan 2005, 1915 posts, RR: 24
Reply 14, posted (12 months 3 days 18 hours ago) and read 10745 times:
Support Airliners.net - become a First Class Member!

Nice to hear from you again, IrishAyes! Another good report.

Quoting IrishAyes (Thread starter):
Thirty minutes into the flight, breakfast was served. I obviously did not have an option today being the last to board, but it was the standard dichotomized McMuffin or Cereal and Banana. My seatmate had ordered the McMuffin, which has had a ground-breaking overhaul since its last appearance in my presence to feature ham this time instead of sausage.

United really needs to step up their game a bit with their F meals. This was the same meal served to my wife and I flying from MSP-IAH in F back in September 2012. I do like flying United, as I've done a lot this year, but when I see Delta reports, United seems to fall behind in comparison.

Thanks for sharing!

Matthew


User currently offlineIrishAyes From United States of America, joined Jan 2008, 2163 posts, RR: 15
Reply 15, posted (12 months 3 days 18 hours ago) and read 10745 times:

Quoting gabrielchew (Reply 13):

Nice report! Lucky about the delay - super that you made the flight AND you got to keep your F seat. The UA 787 cabin looks pretty nice....the breakfast not so much, although the cinnamon roll looked tasty!

Travel gods were on my side!

Great to hear from you, man. Hope all has been going well in your neck of the woods and that they don't have you working too hard these days!!

Thanks for stopping by.

-R



next flights: msp-phx-slc, msp-mdw, ord-sju, sju-dfw-ord, msp-dfw, dfw-phl, phl-msp, jfk-icn, icn-hkg-bkk-cdg
User currently offlineFlyingSicilian From Italy, joined Mar 2009, 1299 posts, RR: 0
Reply 16, posted (12 months 3 days 17 hours ago) and read 10647 times:

Just saw this TR with the bump.

Nice report! i look forward to the others.

IMO IAH is not too bad, though I more often o/d there than connect but since I know it so well it is fairly easy for me. If coming on a prop at A and trying to get to E-18 in 30 mins would not be my idea of fun though.

On the IFE it looks like they have IAD programmed as the origin airport and not IAH? Does that seem right?

I miss much of the CO days too...



Ciao Windjet mi manchi
User currently offlineIrishAyes From United States of America, joined Jan 2008, 2163 posts, RR: 15
Reply 17, posted (12 months 3 days 16 hours ago) and read 10592 times:

Quoting 767747 (Reply 14):

Nice to hear from you again, IrishAyes! Another good report.

You as well, my friend! Thanks for stopping by!

Quoting 767747 (Reply 14):
United really needs to step up their game a bit with their F meals. This was the same meal served to my wife and I flying from MSP-IAH in F back in September 2012. I do like flying United, as I've done a lot this year, but when I see Delta reports, United seems to fall behind in comparison.

Birds of a feather, flock together.

I was actually JUST thinking about your TR from your honeymoon trip this past year, and did happen to recall the same F meal served to y'all. Agree with you 100%.

BTW, am moving to MSP next month. Help convince me to stay with Star and not float to the dark side, aka SkyTeam!   

Quoting 767747 (Reply 14):
Thanks for sharing!

Matthew

Thanks for the comment!

Quoting FlyingSicilian (Reply 16):
Just saw this TR with the bump.

Nice report! i look forward to the others.

Thank you, sir!

Quoting FlyingSicilian (Reply 16):
IMO IAH is not too bad, though I more often o/d there than connect but since I know it so well it is fairly easy for me. If coming on a prop at A and trying to get to E-18 in 30 mins would not be my idea of fun though.

I guess its all a matter of habit. I've had so many bad experiences there, but then again, as a UA elite who flies to Texas often from the Midwest, I have to just embrace the role IAH plays into my travel patterns.

Quoting FlyingSicilian (Reply 16):
On the IFE it looks like they have IAD programmed as the origin airport and not IAH? Does that seem right?

I miss much of the CO days too.

No, I think IAD is just there bc its the capital of the USA?



next flights: msp-phx-slc, msp-mdw, ord-sju, sju-dfw-ord, msp-dfw, dfw-phl, phl-msp, jfk-icn, icn-hkg-bkk-cdg
User currently offlineakhmad From Netherlands, joined Sep 2005, 2438 posts, RR: 53
Reply 18, posted (12 months 3 days 2 hours ago) and read 10313 times:

R!

First of all, what an artistic intro! True eye-catcher to potential readers or loyal followers!  


Quoting IrishAyes (Thread starter):
Within an hour of the change, my upgrade cleared and I checked the United app to see that I had been assigned to 2L, a window.

Way to go! United seemed to understand your preference very well!  


Quoting IrishAyes (Thread starter):
I spoke with a lovely Texas-based agent who obviously was a veteran pmCO employee. She was very affable and friendly, and completely empathetic towards my concern, as she herself admitted to wanting to fly on the United 787, with no such luck. She lamented how much she missed being able to non-rev to Paris for a meal nonstop from Houston before United axed the route in 2012.

How charming of her to get into details like that!

Quoting IrishAyes (Thread starter):
Honestly, I'm so sick of CRJs.

What a shame! I have never been on any of them. What about the CRK? The one Garuda deploys nowadays?

Quoting IrishAyes (Thread starter):
After stammering a few words to the agent, she said these magic words, "We still have a seat confirmed for you on United flight 32, which is actually delayed until 7:45 due to an ATC ground stop in Chicago."

   Blessing in disguise!   


Quoting IrishAyes (Thread starter):
Ironically, C-40 was also the gate that my last misconnect flight was departing from. My prior chance to take a 757-300 series, which still has not happened yet

I know how you feel. I have never been on any of the 757 series myself.  


Quoting IrishAyes (Thread starter):
I took a picture with the 787 to document my second Dreamliner voyage

Your second already! Congrats!

Quoting IrishAyes (Thread starter):
"WALK, NOT RUN!" which in any other circumstance I would have found condescending and unnecessary.

Why thank you.   


Quoting IrishAyes (Thread starter):
A few times, the purser came on the PA system and made announcements such as, "ladies and gentlemen, please pick whichever seat is available as we are accommodating passengers and misconnects from 3 other flights today," which seemed a bit strange to me

Hmm, did you get any seatmate at the end?

Quoting IrishAyes (Thread starter):
remember when Continental used to serve this free to YCL passengers with the 1/2 banana back in the day, as in like, recently, in 2010.

What a difference! Shame, United hasn’t adopted Continental’s level of service.

Quoting IrishAyes (Thread starter):
However, I will echo prior comments in noting that being 5'10, I was able to notice the seats' height limitations, which I'm not sure would bode over as well for someone who is 6'3" or something like that.

Oh no, I am 6’ plus!   



I was anxious whether we A.nutters would yet be allowed to take pictures on board of United, after this story.

But it’s all about common sense, so thank you for sharing this inspiring story!   

Have a nice week ahead and hopefully we will meet each other in person soon,
Suryo  



Friends forever
User currently offline767747 From United States of America, joined Jan 2005, 1915 posts, RR: 24
Reply 19, posted (12 months 2 days 18 hours ago) and read 10092 times:
Support Airliners.net - become a First Class Member!

Quoting IrishAyes (Reply 17):
BTW, am moving to MSP next month. Help convince me to stay with Star and not float to the dark side, aka SkyTeam!

Will do! We should hang out sometime when you move to MSP. Would be fun to plane spot with a friend!

Matthew


User currently offlineEL-AL From Israel, joined Oct 2001, 1294 posts, RR: 5
Reply 20, posted (12 months 2 days 12 hours ago) and read 9893 times:

Hey,

Thank you for the report.

I must say that the legroom looks a bit cramped for an airplane flying long howl from time to time, not to mention the 9 abreast in YCL but i guess that is airline spirit now days.

I do not understand why a 787-8 is used on such a short flight, the whole concept was a have an fuel efficient airplane for long flights, looks like a waste to fly it on 3 hours hop.

Notwithstanding, excellent report. Jonathan



"In our country, those who do not believe in miracles are irrational" - David Ben Gurion.
User currently offlineEddieDude From Mexico, joined Nov 2003, 7561 posts, RR: 43
Reply 21, posted (12 months 1 day 16 hours ago) and read 9563 times:

Man! Wow! Thanks a lot for the time and effort; I had so much fun now. Too bad this is a short one; love to read your reports.

Can't stop reading the reports on Dreamliner flights! I am so jealous! Something will have to be done about that.

Quoting IrishAyes (Thread starter):
I was biting my nails as the wheels hit the ground at 6:47 AM.

'Don't bite your nails!' said my Mum when I was a kid.

Quoting IrishAyes (Thread starter):
Interestingly, despite the mad rush to get on board, and being the last one to be on board in First, I noticed we stayed parked at the gate for another full hour before pushback. A few times, the purser came on the PA system and made announcements such as, "ladies and gentlemen, please pick whichever seat is available as we are accommodating passengers and misconnects from 3 other flights today," which seemed a bit strange to me.

The plot thickens... What were your thoughts then?

Quoting IrishAyes (Thread starter):
he movie selection was decent and the TV and Audio selections, excellent.

That is good to know. Not having to bring an iPad.

Quoting IrishAyes (Thread starter):
McMuffin

You have Mickey D's on your mind ha! Someone has a guilty pleasure.

Quoting IrishAyes (Thread starter):
I was sinful and said yes to to the freshly-baked on-board Cinnamon roll

Oh no! One should always say yes to a freshly-baked on-board cinammon roll. It'd be a sin to not take it.

Quoting IrishAyes (Thread starter):
Somehow though, I felt very secure despite the crummy landing. Maybe it was something mystical about the carbon fiber, I'm not sure.

Or that the plane was brand-new! But yeah, the progress of the use of carbon fiber as a reliable raw material for fast and large-scale transportation means is very impressive. Quite a feat of engineering. The fuel savings realized by 787 operators are key to healthier competitors and are also good for the planet.



Next flights: MEX-GRU (AM 77E), GRU-GIG (JJ A320), SDU-CGH (G3 73H), GRU-MEX (JJ A332).
User currently offlineabrelosojos From Venezuela, joined May 2005, 5075 posts, RR: 55
Reply 22, posted (11 months 3 weeks 5 days 5 hours ago) and read 8683 times:

I was reading this with the thought that there would be (yet) another miss flight on UAL  . Glad to see everything turn out all right. I wish UAL changed their inflight decor however. I don't know ... I am finding its 788 interiors a tad too drab. Thanks again for sharing.

Saludos,
Alex



Live, and let live.
User currently offlineIrishAyes From United States of America, joined Jan 2008, 2163 posts, RR: 15
Reply 23, posted (11 months 3 weeks 5 days 2 hours ago) and read 8541 times:

Quoting akhmad (Reply 18):
R!

First of all, what an artistic intro! True eye-catcher to potential readers or loyal followers!  

Thank you, Suryo! Pleasure to see you commenting here!

Quoting akhmad (Reply 18):
Way to go! United seemed to understand your preference very well!  

They do. They deserve more credit then what I give them  
Quoting akhmad (Reply 18):
What a shame! I have never been on any of them. What about the CRK? The one Garuda deploys nowadays?

Aaw. Well, when you do, once will be plenty.

Quoting akhmad (Reply 18):
I know how you feel. I have never been on any of the 757 series myself.  

Let's plan a 753 voyage together!

Quoting akhmad (Reply 18):
Hmm, did you get any seatmate at the end?

I did. He was not very friendly. LOL.

Quoting akhmad (Reply 18):
What a difference! Shame, United hasn’t adopted Continental’s level of service.

Actually, I think that $misek removed the meal service from pmCO slightly before they even announced a merger with UA, so it was entirely a CO decision made independently of UA.

Quoting akhmad (Reply 18):
Oh no, I am 6’ plus!   

I was anxious whether we A.nutters would yet be allowed to take pictures on board of United, after this story.

But it’s all about common sense, so thank you for sharing this inspiring story!   

Have a nice week ahead and hopefully we will meet each other in person soon,
Suryo  

I know. You can never know after that freak accident poor Matt had to experience.

Quoting 767747 (Reply 19):
Will do! We should hang out sometime when you move to MSP. Would be fun to plane spot with a friend!

Please do! I cannot believe in ALL of these years living in Chicago, I never once went spotting! Let's plan on it in MSP. PM me your info and we'll get together!!!

Quoting EL-AL (Reply 20):

Hey,

Thank you for the report.

Thanks for stopping by!

Quoting EL-AL (Reply 20):
I do not understand why a 787-8 is used on such a short flight, the whole concept was a have an fuel efficient airplane for long flights, looks like a waste to fly it on 3 hours hop.

Notwithstanding, excellent report. Jonathan

I think it's for rotational purposes - the a/c will eventually be deployed on more long-haul routes, especially as more deliveries come in, but for now I think this is temporary? Someone else could probably shed more light on the situation...

Quoting EddieDude (Reply 21):

Man! Wow! Thanks a lot for the time and effort; I had so much fun now. Too bad this is a short one; love to read your reports.

Gracias!

Quoting EddieDude (Reply 21):
Can't stop reading the reports on Dreamliner flights! I am so jealous! Something will have to be done about that.

You need to fly on one! AM to NYC! Ya hace demasiado tiempo!

Quoting EddieDude (Reply 21):
You have Mickey D's on your mind ha! Someone has a guilty pleasure.

Hahah. Guilty McPleasure.

Quoting EddieDude (Reply 21):
Oh no! One should always say yes to a freshly-baked on-board cinammon roll. It'd be a sin to not take it.

Estoy de acuerdo.

Quoting EddieDude (Reply 21):
Or that the plane was brand-new! But yeah, the progress of the use of carbon fiber as a reliable raw material for fast and large-scale transportation means is very impressive. Quite a feat of engineering. The fuel savings realized by 787 operators are key to healthier competitors and are also good for the planet.

Yes, despite all the drama   

Quoting abrelosojos (Reply 22):
I was reading this with the thought that there would be (yet) another miss flight on UAL  . Glad to see everything turn out all right. I wish UAL changed their inflight decor however. I don't know ... I am finding its 788 interiors a tad too drab. Thanks again for sharing.

Oh hey there.

Thanks for stopping by, definitely agree, the interior isn't great, but the mood lighting is a +



next flights: msp-phx-slc, msp-mdw, ord-sju, sju-dfw-ord, msp-dfw, dfw-phl, phl-msp, jfk-icn, icn-hkg-bkk-cdg
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