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ANA 787 Inaugural: San Jose-Tokyo, Business Class  
User currently offline797 From , joined Dec 1969, posts, RR:
Posted (1 year 1 month 23 hours ago) and read 21624 times:

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Disclaimer
This trip report was written on behalf and exclusively for www.Airchive.com. The original version posted on Airchive.com has been edited and modified for its publication on the Airliners.net Trip Reports forum. For a full read of this report, please visit: http://airchive.com/blog/2013/06/02/ana787-sjc-nrt/

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Background Information
Flying the Dreamliner had always been a Dream to me since the very moment that Boeing showed a digitalized photo of its newest project quite a few years ago. After the halt of operations of all 787s around the globe and the nasty and never-ending media flaming rambling on, and airlines finally resuming flights on the Dreamliner, we found a way to purchase a ticket on the re-inaugural flight from San Jose to Tokyo and experience in true flesh what flying a Dreamliner really feels like.

This report was originally written for Airchive.com, the best and most up-to-date memorabilia and current Avgeek museum online. I just thought of those of you who keep reading my reports and did a re-post here on my a.net turf    - I hope you all like it!

Time to roll! Enjoy reading.

The ANA experience began as soon as the reservation was retrieved from the airline's US Sales team. The 'English' version of the airline's website is fairly simple to use, being quite independent from the Japanese portal. It has a very basic and limited look, which makes it quite easy to browse - nothing out of the ordinary yet quite efficient from the eye perspective.

Once the reservation number is entered in the 'View Reservations' area, it's possible to choose the seat with one of the nicest seating charts I have seen to date.

As a welcoming sight, a nice image of the new Staggered Business Class seat is displayed with the passenger's name on a right-side column. Additionally, the Business cabin is graphically divided into three sections, allowing one to choose which one to be on.

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After taking a quick peek at my future seat, I went on to explore the wonderful 3D-like seating chart. Given that I am one picky AvGeek, I wanted to make sure I had the best possible view of the engine and wing during takeoff and landing, obviously for picture purposes. Therefore, I had to be in the front side of the Business cabin.

Here's a view of the rear Business Class cabin:

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ANA reservations had placed me on seat 5A. As one can appreciate in the chart below, it's immediately next to a window, perhaps the perfect spot.

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I was completely satisfied with my seat choice until I decided to go ahead an do a little research around the net. After browsing for a couple minutes, and thanks to my good friend Ben Wang, my seating choice was validated. Here's a look at seat 5K. According to seatguru.com, seat 5A also has a missing window.



The horrible possibility of having to fly the Dreamliner for the first time without looking outside the window made me ill. I went on and looked at any available seats ahead of row 5 and thankfully there was one available. Here's a look at the front-end of the Business cabin and my new seating choice.

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I ended up choosing seat 3K, which should give me a fantastic wing/engine view - just what I was looking for.

Unfortunately, on the flight back from NRT to SJC, the front cabin was completely full except for the same seat 3K. I am a firm believer that Business Class service is often better up front as food is often better served and presented, also having slightly more privacy than in the rear cabin.

San Jose Airport

Upon our arrival into the beautiful San Jose Airport, we explored the neat domestic terminal which has a very modern design, with plenty of windows affording an excellent view of the tarmac.

The new service to Tokyo was being promoted throughout the LCDs of both terminals, which is indeed a milestone to be proud of for the employees at SJC.

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After a quick peek at SJC's domestic terminal, we walked towards the International departures area. It took about 6 minutes for us to reach the elegant and sharp building which hosts all foreign carriers.

Check-in

Once inside the terminal, we were greeted by numerous smiling ANA agents, who seemed to be even more excited than we were for the returns of their Dreamliner into San Jose.

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Less than a minute after we stepped into the check-in area, a friendly Japanese agent welcomed us with a smile that isn't always seen at the ticket counter. What a refreshing thing to see!

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Our passports were screened and reservations retrieved in a heartbeat. The agent showed us a rather vintage seating chart, printed on a cardboard and wrapped in plastic, of their 787. We were shown where our seats were located and asked whether we were happy with the selection.

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Always ready for a smile, an ANA signature attitude.
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With our boarding passes in hand, we were instructed to head to the top floor and go through security. This terminal, though definitely not as updated as the domestic, has a very nice setup and convenient design, where premium passengers are expedited easily through the TSA screening points. This allowed us to go through the hassle in less than 4 minutes, surely a record-breaking score that will be logged in my traveler memory book.

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Almost two hours before scheduled departure, we walked to the assigned gate 15, adjacent to 'The Club at SJC' where we met in person "the star of the day". After going through the most relaxed security screening, we walked for a couple minutes until we finally spotted the sharp wings and particular tail of Boeing's new baby, the Dreamliner.

The first sight of our Boeing 787 recently arrived from Tokyo.
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For some, yes, it's a plane... For us, well defined individuals who proudly wear the invisible AvGeek badge, it's the Dreamliner. Common mortals can't understand the excitement to know that in less than 120 minutes, one will be part of the 787. Excitement and anxiety rush in, quickly.

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After a couple photos taken, and a dozen others erased (pardon the hand shake), we headed up to The Club at SJC to explore what ANA and the airport has to offer to premium passengers.

---continued---

26 replies: All unread, showing first 25:
 
User currently offline797 From , joined Dec 1969, posts, RR:
Reply 1, posted (1 year 1 month 23 hours ago) and read 21630 times:

Business Class Lounge: 'The Club at SJC'

ANA's Business Class Lounge in San Jose is available for ANA Diamond Service members, Platinum Service members and Super Flyers Card members plus all Star Alliance Gold members on ANA operated flights. The lounge is quite exceptional given that ANA operates only 1 flight per day here.

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The lounge has services such as shower facilities, business support, newspapers and drinks and is conveniently located in front of ANA's gate of choice, 15.

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The club is located one story higher than the departures hall. Upon entrance, we were welcomed by a very nice agent who checked us in quickly and efficiently, allowing us into one of the most well appointed lounges I had seen to date.

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The club offers numerous choices of snacks, including top-notch Roast Beef or Turkey sandwiches, yogurt, bagels, and more. In addition, complimentary draft beers (such as the legendary American brew, Sam Adams), wines and soft drinks are available, all graciously offered.

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Another point in this lounge's favor is the high-speed broadband internet wi-fi connection that's offered at no charge. We were able to upload over 300 HD photos to our site in less than 2 minutes. Excellent offerings and service provided by the SJC team.

San Jose (SJC) - Tokyo-Narita (NRT)
June 1, 2013
Airline: All Nippon Airways
Flight NH1075
Aircraft: Boeing 787-881 Dreamliner
Registration: JA806A (cn 34515 / ln 40)


Boarding Gate

Gate 15 is conveniently located in the middle of the International terminal, so reaching it from any end of the building is quite easy.

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Boarding of flight NH1075 initiated after the ANA San Jose Station Manager delivered brief welcoming remarks, thanking all passengers for their participation in the re-inaugural flight and apologizing for the issues that took the Dreamliner out of operations for over three months. Special emphasis was given to the high-level commitment that ANA has towards safety, and then all passengers were invited to board the plane.

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The most fascinating part, for a person who has never visited Asia, was the salute they all gave once the speech finished, bending forward towards all the present in the boarding gate. Truly a magnificent sight and an overwhelming feeling of respect and education.

Once the boarding process began, we handed over our boarding passes to the same lady who checked us in. After checking our passports and scanning the boarding pass, she handed it back in the most polite manner, holding it with both hands and leaning forward with another mind-blowing smile. The Japanese culture really struck me, all these thousands of miles far away from their land.

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Smiling down the jetway bidding us farewell
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Not being able to hide my excitement, we began our walk down the jetway with Aida's "Triumphal March" song imaginarily sounding in the background. On the way to the aircraft, ANA's representative personally thanked us for flying with them, and upon reaching the Dreamliner's L2 door, another Flight Attendant welcomed us into the next-era airplane, which ambient was set with the calming light blue mood lightning.

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Past the #2 galley, we turned left towards our seat. The very large overhead bins were all opened, showing off their immense storage capabilities. The cabin configuration and overall design are truly remarkable in this plane, although these vary depending on the route where the Dreamliner will be operated. This 787 is obviously used in the long-haul configuration.

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-------continued--------


User currently offline797 From , joined Dec 1969, posts, RR:
Reply 2, posted (1 year 1 month 23 hours ago) and read 21616 times:

NH1075 - Dreamliner into to the skies.

With the aircraft less than full, the boarding process ended incredibly quickly. I was amazed at the speed the door was closed, given that this is a wide-body airliner. However, after analyzing the situation I figured the large Business Class configuration of this aircraft reduces the number of passengers present in the plane, hence expediting the boarding process. I ended up having a few minutes to explore the aircraft, understand the surroundings, and most importantly, take pictures.

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Seat detail
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Rear Business Cabin
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While I carried on my with my duties, Champagne and Oranje Juice were being distributed by another pretty Flight Attendant, who was happy to pose for me when I asked to take her a picture.

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Finally set in, I took a quick glance at the goodies ANA offers in their Business Class. A large pillow, a pair of noise canceling headsets, soft sandals and a very nice cover were present at my seat.

At exactly 13.03, our Dreamliner was pushed back from the gate and the #2 engine began spinning, sending some very discreet vibrations along the cabin. This was a moment I was really looking forward to, since the 777's GE-90 engines have a very peculiar roar and strong vibrations when turned on and I wanted to compare how the 787 behaved under such circumstance.

Push back time!
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Taxiing to the active, slats and flaps set.
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The Dreamliner was extremely delicate and silent. Interesting surprise.
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Holding short Runway 30R
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With plenty of excitement, I pictured our taxiing action until we reached the hold-short point of SJC's main runway. At 13.13, our aircraft lined up with Runway 30R and performed an incredibly quick, but quiet take-off roll due to the light load.

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Our takeoff was the most special and particular I had ever lived. After liftoff, we made a slight left turn heading North. We leveled at 5,000 feet for about six minutes until reaching the San Francisco area. This allowed us to take some spectacular photos of the Dreamliner's wings in a clean configuration at low speeds, and of the San Francisco bay area, the Golden Gate bridge, and the SFO airport.

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After ten minutes up in the air, the first impressions of the Dreamliner were easily drawn out: the sound coming out of the Rolls-Royce engines was almost unnoticeable; the air coming out of the outlets was particularly humid and emitted almost no sound (big difference from other airliners); the pressurization was remarkably subtle, and the views out of the incredibly large windows are breathtaking. Behold the Boeing 787, ladies and gentlemen.


ANA Five Star In-flight Service

At 13.46, the ANA signature in-cabin service began with the distribution of traditional hot towels. One thing that caught our attention was the aroma that was spread around the cabin when the ladies began handing over the towels. Not only they were hot, but also scented with a fresh spring aroma that enhanced the pleasure of using these - often overrated - luxurious items.

Business Class Menu
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Most wanted Safety Card
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My assigned flight attendant, impressed me with her beautiful smile, gracious manner, and impeccable appearance. I dared to ask her name to which she gladly replied "My name is Mami, like Mother in Spanish!". This, plus the silent roar coming out of those two massive engines, made up for a very unique and special occasion. I have to say that, at this point, I wished the Dreamliner became stationary on top of the Pacific, letting me enjoy a fantasy powered by two Rolls-Royce Trent machines, and the impeccable Japanese hospitality that ANA has trained their staff to deliver.

Mami asked what would my choice for a pre-service drink be. After browsing the several Sake and Shochu options, and surrendering to the fact that I am one avid Champagne lover, I decided to give it a shot and compare it to the several European carriers I have tried in the past and choose the French solution. For this flight, the Champagne Montaudon Brut Rèserve Première was the only choice to go after.

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Immediately after my beverage choice, I was asked what type of meal I would like to choose out of the traditional Japanese Cuisine, or the International Cuisine options that were being offered on today's flight.

Although I am not a seafood lover, I decided to enhance my ANA & Japan experience by choosing the Japanese option, which is composed of 3 courses that take one on a 'fly-by' over different regions in Japan.

After glancing at the Menu, Mami approached my mini suite with a bottle of Champagne, presenting it before serving. After a nod, she proceeded to serve on a beautiful thin crystal glass.

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--------Continued----------


User currently offline797 From , joined Dec 1969, posts, RR:
Reply 3, posted (1 year 1 month 23 hours ago) and read 21602 times:

The Appetizer

The Appetizer arrived in the best of ways. Another Flight Attendant approached me, all polite and diligent, asking permission to serve a very small plate with three main components: a Duck Foie Gras under a tiny pickle, a small cup containing a delicate piece of mozzarella cheese paired with red pepper and olives, and a smal garnish of mushrooms. The dish was presented elegantly on top of a white linen that allowed for superb photography.

Close attention to detail in laying out the dish and Champagne Glass
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The quality of the above-mentioned dish was indisputable. Flavors, combinations and harmony came all together for a perfect starter of a five-star meal. This promised for an amazing service.

Gorgeous Cuttlery
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The Main Course / Entree

The main course arrived about eight minutes after the appetizer was cleared from my table. Mami presented a pre-served tray containing the most fascinating set of dishes I have ever seen on board an aircraft - all elevated by an astonishing design and color combination.

Couldn't ask for a better view!
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Three plates were featured with traditional Japanese components, all laid out with elegance and sophistication. The Squid, marinated with malted rice, was accompanied by a broiled shrimp sushi, smoked duck breast and some simmered abalone. Then, a quick-seared swordfish was positioned next to a small bowl with simmered eggplant and herring, all on top of a delicate soy-based sauce.

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Please allow me to correct the statement where I said I'm not a seafood lover. With this dish, ANA has managed to re-educate my culinary preferences and now I'm a big aficionado of seafood fine dining.

Just to show my complete and utter happiness and joy, here's a picture I'll carry with me for the rest of my life:

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Some more photos of the served dishes:

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Truly an eye-opening and amazing experience. Will never forget this meal.


User currently offline797 From , joined Dec 1969, posts, RR:
Reply 4, posted (1 year 1 month 23 hours ago) and read 21592 times:

The Second Course

Amazed and overwhelmed by the service that had been provided thus far, Mami came back to my seat with yet another pre-served tray containing what promised to be a great second course, deemed to compete with an already high-set bar imposed by the previous two dishes.

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A beautiful bowl, designed with delicate blue ornaments, hosted a piece of a deep-fried conger eel, covered with rich black vinegar sauce. In addition, two covered bowls were presented with steamed white rice and a Miso Soup with assorted Japanese pickles, as well as a small garnish of radish and baby eel, that according to smiling Mami, are perfect paired with the white rice. At this point I'm beginning to wonder whether Mami's charms are influencing my delight towards the food that's being served in front of me.

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The richness and delicacy of this last dish, completed the most exquisite in-flight meal I have ever tasted in any Business Class around the globe. Truly a heavenly experience.


Dessert or Cheese Course

To end the most fascinating dining experience above the Flight Levels, a moving cart was presented with a variety of Ice Cream desserts and the extensive Cheese Courses.

I went ahead and ordered the Cheese Course, which had a small selection of a Blue and a Comte cheeses, accompanied by two slices of bread, carrot, celery, and prunes.

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Minutes after tasting the dish, I was presented with a choice of Digestifs, which ranged from the typical Baileys to Quantreau. I decided to pass on the liqueurs and keep flying down the line with Madamme Champagne. With only five hours into the flight, Mami and her colleagues kept really good care of me, filling up my Champagne glass continuously.

After the cabin was dimmed and all windows electronically shaded, a rather different amenity kit was passed around the cabin. The flight attendants, all holding a small basket full of goodies, passed on the components of a traditional amenity kit without the bag that often contains it. These lose components were an eye mask, ear plugs, toothbrush and paste, deodorant, and what they call 'ANA Sleep Support', which is some kind of a Lavender Blend that induces sleep on board a plane. I must say I was rather disappointed that no real Amenity Kits were distributed, as it is often a very nice souvenir to take from a flight that needs to be kept as a memory.

It was time to "work off some of the meal" so off I went to explore the rear Business Class and Economy cabins on this beautiful 787.

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Unbeatable wing!
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On my way to the back, I found all Flight Attendants holding a quick briefing meeting at the mid-galley and the rear-galley. To my delight, another positively hospitable flight attendant, named Marina, almost "ordered" me to take a picture with her and her friends/colleagues, to which I obviously couldn't say no.

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I seized the moment and asked her thoughts of the Dreamliner. Their reply, quite surprisingly, was that from the 'feeling' perspective, the 787 had a much better ambiance than any other plane they had flown - mostly thanks to the humidity inside the cabin. However, they weren't too keen on the galley configuration as it was smaller than the other aircraft in ANA's fleet, curtailing their working space and making it less comfortable. Marina mentioned the 777-300ER has the best galley in the airline's fleet.

Moreover, they explained how the crew rest areas (to which couldn't get any access) were very comfortable and 'cozy.'

11 rows of Economy seats on the ANA 787
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Check out the darkened windows in contrast to a fully brightened one
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User currently offline797 From , joined Dec 1969, posts, RR:
Reply 5, posted (1 year 1 month 23 hours ago) and read 21594 times:

The ANA Comfort & In-Flight Entertainment System

The 17-inch screen installed on every staggered mini suite offers excellent choices for entertainment during all ANA flights, ranging from TV shows, movies, worldwide music, seat-to-seat instant messaging, six different map views, and more.

Main Menu
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Different Map Viewing options
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I wonder how many people actually use this function?
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A look at our current position
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Below the screen, there's a small compartment with an AC adapter, a USB and an iPod port.

The system's interface is managed through a remote control that is conveniently located on the left-hand side of the seat, right next to the seat controls. There's also the option of selecting directly on the touch screen the preferred choices for entertainment.

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Sliding table and working position
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Illuminated side table, which can be turned off at the hit of a button
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Mid-Flight Snack

After 3,000 miles into the trip, I began to feel quite hungry. Looking at the menu I found they had an IPPUDO "FURUSATO" ramen - a traditional noodle soy-sauce soup that has been recently introduced on all long-haul ANA flights.

I took a quick hop back to the galley and asked the only flight attendant who was there to recommend me her favorite soup, as there were two options in the menu. With no hesitation, she advised me to go for the Ramen Noodles, so we had a rather quick agreement.

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Well, it happens to be that this particular Noodle Soup has been awarded the Michelin Guide award at the restaurant where it is made, "Ippudo." According to the on-board menu, the restaurant is continuously listed on the NYC and Michelin Guide restaurant guide since 2008, also being named Yelp's most popular US restaurant in 2010. Ippudo has been expanding its business throughout the world under the slogan "Make ramen a universal language." So why don't we make it our language too... but at 40,000 feet in the middle of the Pacific Ocean?   

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No questions asked, this is the perfect noodle soup. The perfect snack. The perfect everything.

Mami came back to check up on me and was happy to hear I loved the soup, which thanks to its aroma, several other passengers in the forward Business cabin decided to follow my lead and order one for them too. Copycats!



In-cabin Excellence

The ability of ANA's flight attendants to remain attentive to any single passenger is something out of the ordinary. I was approached by four different FA's every 20 minutes asking if I was OK, always with a smile and that polite Japanese attitude that characterizes them.

Magazines and Amenity Kit items on board the 787.
http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1085.jpg

I must highlight an event that could have ruined the 'live' experience that I like to transmit on my reports. My Apple MacBook Air's charging unit was wider than the AC Power outlet located below the IFE Screen on every Business Class seat, not allowing me to charge the computer whilst I typed this report. Battery levels were under 60% with more than 9 hours of flight to immortalize, and I must admit I got really anxious.

It was with some skepticism that I asked for any sort of adapter or a cable extension, obviously expecting a negative answer from the flight attendants. When one of them heard my request, yet with another beautiful smile and clear 'happiness to serve' she went to the front galley and brought me, not one, but three different choices of adapters. This doesn't happen in the real world, at least not with the enthusiasm to help that ANA's flight attendants are always showing to us passengers.

After I finished all my duties and began to feel tired, I decided to take some rest and use the full-flat bed configuration available on this staggered Business Class seat, which comes with an incredibly comfortable cover and pillow that, together, allow for maximum comfort and relaxation.

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1067.jpg

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1068.jpg

The most appealing 'eye view' immortalized
http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1070.jpg

Approaching Tokyo

20-minutes before descent, Mami came to my seat to wake me up from my sleep. I had managed to doze off into the incredibly silent cabin and comfortable ambiance. The humidity level on board really does make the difference, adding a considerable amount of comfort that can't be experienced in any other aircraft in the world.

Very gently, Mami asked whether I was up for something to eat, to which I replied 'No thanks!' However, for professional purposes, I managed to take some photos at my neighbor's meal which looked equally great as the previous meals!

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1072.jpg

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1073.jpg

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1075.jpg

Immediately after this meal service, the group of ladies in the Business Cabin began wrapping up service and prepping the cabin for our arrival into Tokyo. After nearly 10 hours, I had managed to sleep for some 70 minutes, letting me enjoy as much as I can of a flight I will very hardly forget and that will most likely remain on top of my best experiences list.


Landing in Tokyo

Our beautiful airliner began its descent towards Tokyo at 22.40 SJC time, 10 hours and 30 minutes after departure. One of the flight attendants came to my seat to thank me for flying with them and gave me a very nice 787 'We fly first' sticker commemorating the airline's Dreamliner launch status - the very best souvenir I could take home.

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1079.jpg

With 33 minutes to go, I began setting up my belongings for the imminent arrival into Narita. I must admit I felt very excited as it is my first time landing in the Asian continent.

The descent was uneventful, approaching Tokyo from the North East.

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1098.jpg

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1100.jpg

The pilots of the 787 made a graceful ahead-of-schedule landing in Narita and ended an experience that will remain in my memory as the most special of all. After 9:54 aloft, we were on the ground. I could've have remained in the air another 10 hours if the 787 were willing.

http://www.youtube.com/watch?v=9OAIerGam2k

ANA flight 1075 Flight Tracking. Courtesy: Flight Aware
http://airchive.com/blog/wp-content/uploads/2013/06/ANA787-FlightAware60113.jpg

Some images of Narita after our arrival:

Sure, Japan...
http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1104.jpg

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1107.jpg

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1109.jpg


Conclusions

What can be said after such a magnificent flight? It sure is a hard task to transmit a feeling or an experience when nothing ever goes wrong.

I believe my perspective is a good one to keep, given that I had never flown an Asian carrier before, and had never been to Japan. My logbook has numerous flights on European and American carriers, with varying service qualities, but for me personally this took it to the next level.

ANA has managed to deliver a product that depicts their culture in every way they can. I felt I was in Japan from the very moment I arrived at the check-in desk in SJC - surely a fact that they must be very proud of if that's what they wish to transmit.

ANA's professionalism and sharp attention to detail is something I had never seen before. Their constant natural smiling overwhelms, and makes one feel different and somehow special. Moreover, the Japanese essence that's delivered in ANA is extraordinary. The absolute graciousness of the flight attendants, makes it even a better experience, as delicacy and subtleness are two predominant qualities that they all portray.

I couldn't think of an airline that deserves more to be the launch carrier of this magnificent airplane than ANA. The Dreamliner is one incredible flying work of art, all the way from the smallest details, to the aesthetics and performance. ANA has managed to take advantage of every quality the airplane has to the best of their ability, offering its customers unseen characteristics that make the flying experience very unique.

I am very happy with the result of this flight and am confident that both ANA and Boeing will continue to work together in developing this astonishing airliner. I hope the other carriers that have it in its fleet can honor it the same way this Japanese carrier has.

I would like to thank all the ANA crew for this unforgettable flight, especially Mami Hattori, Nao Gunji, and Chris Sloan for the opportunity of covering this trip.

Here are some of the photos I took with the inflight crew:

http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1093.jpg

I'll never forget Mami, thank you for a mind-changing experience!
http://airchive.com/blog/wp-content/uploads/2013/06/IMG_1096.jpg

The Dreamliner gave me the best gift I could ever think of, a Dream Flight. Thank you for reading.


- Enrique


My other and most recent Trip Reports:

The New AA: 77W Inaugural To GRU -Business & First (by 797 Feb 4 2013 in Trip Reports)

The New Business Class Elite, Delta 76W To CCS (by 797 Mar 15 2013 in Trip Reports)

To The London Olympics With Alitalia! (++Pics) (by 797 Aug 24 2012 in Trip Reports)

Alitalia's New Magnifica (J) A330 Inaugural To CCS (by 797 May 17 2012 in Trip Reports)

AirFrance Business Class Long Haul CDG-CCS (+pics) (by 797 Mar 7 2012 in Trip Reports)

Flying In Heaven: AA Business FCO-ORD (+pic/+vids) (by 797 Oct 2 2010 in Trip Reports)

AA Business Class: Caracas - New York (+Pics) (by 797 Sep 29 2010 in Trip Reports)


User currently offlineMaverickM11 From , joined Dec 1969, posts, RR:
Reply 6, posted (1 year 1 month 20 hours ago) and read 20938 times:

Awesome trip report!


Quoting 797 (Thread starter):
"My name is Mami, like Mother in Spanish!".

And now I'm picturing saying 'hey Mami' and a demure NH FA showing up

[Edited 2013-06-30 22:52:41]

User currently offlinetriple7man From , joined Dec 1969, posts, RR:
Reply 7, posted (1 year 1 month 18 hours ago) and read 20669 times:
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I really hope NH does well on this route. AA used to fly it and discontinued it. From your trip report, NH really offers great service. SJC is a convenient airport for many and I hope this route is profitable for them.
I haven't flown into SJC for a few years, but when AA started flying, the passengers had to be bussed from the plane to customs.
Please write up a trip report on your return flight as well.


User currently offlinechristao17 From , joined Dec 1969, posts, RR:
Reply 8, posted (1 year 1 month 17 hours ago) and read 20326 times:

Looks like quite a flight. Very glad NH is now flying to SJC and look forward to taking the flight next time I head back to the Bay Area.

User currently offlineNZ107 From , joined Dec 1969, posts, RR:
Reply 9, posted (1 year 1 month 16 hours ago) and read 20261 times:

Hi Enrique,

Fantastic TR. I'm pleasantly surprised to see such great service from ANA - they certainly did well. Food looks amazing, seat looks fine (though do those armrests lower to the bed level?) and of course the 787 looks great. SJC looks like it's in good condition! I wouldn't mind flying in/out of this airport some day.

Quoting 797 (Thread starter):
This allowed us to go through the hassle in less than 4 minutes, surely a record-breaking score that will be logged in my traveler memory book.

I've cleared LAX TBIT TSA in less than 2 minutes before - it was completely dead and it was a dump onto the x-ray belt, walk through the metal detector then pick up on the other side! How they all should be!

Quoting 797 (Thread starter):
The club offers numerous choices of snacks, including top-notch Roast Beef or Turkey sandwiches, yogurt, bagels, and more. In addition, complimentary draft beers (such as the legendary American brew, Sam Adams), wines and soft drinks are available, all graciously offered.

Nice for a US airline lounge that's for sure.

Quoting 797 (Thread starter):
I wonder how many people actually use this function?

That's super creepy! Can you just randomly trigger that function in someone else's seat!? Surely not!

Quoting 797 (Thread starter):
After 3,000 miles into the trip, I began to feel quite hungry. Looking at the menu I found they had an IPPUDO "FURUSATO" ramen - a traditional noodle soy-sauce soup that has been recently introduced on all long-haul ANA flights.

Looks fantastic.. One would never guess that it was a snack and not part of a main meal!


Thanks for sharing this great trip of yours!


Cheers,
Nicholas


User currently offline797 From , joined Dec 1969, posts, RR:
Reply 10, posted (1 year 1 month 7 hours ago) and read 18730 times:

Hello everyone,

Thanks for your comments.

Quoting MaverickM11 (Reply 6):
And now I'm picturing saying 'hey Mami' and a demure NH FA showing up

I thought exactly the same thing. She was very cute, though. The name fit her well 
Quoting triple7man (Reply 7):
Please write up a trip report on your return flight as well.

I decided not to write one since the one above was written 'live' and was posted just two hours after my arrival in NRT. I was too exhausted and decided to rest on the flight back. I do have pictures, if you're interested  
Quoting NZ107 (Reply 9):
SJC looks like it's in good condition! I wouldn't mind flying in/out of this airport some day.

I loved SJC. Fantastic airport, especially Terminal A.

Quoting NZ107 (Reply 9):
That's super creepy! Can you just randomly trigger that function in someone else's seat!? Surely not!

I thought the same thing too!!! Very creepy to suddenly receive a random message from a stalking passenger.

Thanks!

797


User currently offlineMIAspotter From , joined Dec 1969, posts, RR:
Reply 11, posted (1 year 1 month 7 hours ago) and read 18689 times:

Epale chamo! 

Awesome TR dude, cool way to visit Asia for the first time.

Quoting 797 (Thread starter):
For some, yes, it's a plane... For us, well defined individuals who proudly wear the invisible AvGeek badge, it's the Dreamliner. Common mortals can't understand the excitement to know that in less than 120 minutes, one will be part of the 787

Couldn´t have said it better myself, I was talking to my colleagues today telling them I am going to OSL for a day so I can fly on DY´s 787... they just said I´m a freak and laughed    its the stigma we have to bear...

Looking forward to my own 787 experience, I am a die hard Airbus guy but the Dreamliner has something  

Did you fly back on the same day? 787 again?   

Mami sure looks pretty    Heyyy how you´doin... (in Japanese of course)

MIAspotter


User currently offlineCarfield From , joined Dec 1969, posts, RR:
Reply 12, posted (1 year 1 month 4 hours ago) and read 18131 times:

Thanks for sharing an excellent trip report!

Yes Asian carriers, especially the Japanese carriers, operate very differently from US and European carriers. ANA Business class service looks pretty nice and I feel the service on 787 is a bit more personable than 77W. Maybe the crews feel a bit prouder of the product.

I am glad that the SJC flight is back to normal and have a safe journey in Asia!

Carfield


User currently offline767747 From , joined Dec 1969, posts, RR:
Reply 13, posted (1 year 1 month 1 hour ago) and read 17713 times:
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Thanks, Enrique!

What a great looking flight with ANA you had. Food looks incredible, and the views of the 787 are awesome. Glad you were able to find the best seat as well, cause I'd be annoyed like you if I had found out once boarding was done that I didn't have a window!

Best,

Matthew


User currently offlinewroord From , joined Dec 1969, posts, RR:
Reply 14, posted (1 year 1 month 1 hour ago) and read 17702 times:

Hi 797,

Great report and excellent pictures. Boy NH gives you loads of food. I think you picked the right menu. That wing on 787 does look amazing. How was the seat comfort. They look rather narrow compared to other aircraft, but maybe the build-up around them makes them look that way.


User currently offlineEL-AL From , joined Dec 1969, posts, RR:
Reply 15, posted (1 year 1 month ago) and read 17507 times:

Hey Enrique,

Thank you for very interesting report. Look like you had some nice time up there!

Quoting 797 (Thread starter):
As a welcoming sight, a nice image of the new Staggered Business Class seat is displayed with the passenger's name on a right-side column. Additionally, the Business cabin is graphically divided into three sections, allowing one to choose which one to be on.

I jad no idea that JCL is so large - it's more then half of the cabin!

Quoting 797 (Thread starter):
xpedited easily through the TSA screening points. This allowed us to go through the hassle in less than 4 minutes, surely a record-breaking score that will be logged in my traveler memory book.

That goes to the Guinness book of records.

Quoting 797 (Thread starter):
Three plates were featured with traditional Japanese components, all laid out with elegance and sophistication. The Squid, marinated with malted rice, was accompanied by a broiled shrimp sushi, smoked duck breast and some simmered abalone. Then, a quick-seared swordfish was positioned next to a small bowl with simmered eggplant and herring, all on top of a delicate soy-based sauce.

Shame on you, you have no idea how hungry you made me now.

Quoting 797 (Thread starter):
It was with some skepticism that I asked for any sort of adapter or a cable extension, obviously expecting a negative answer from the flight attendants. When one of them heard my request, yet with another beautiful smile and clear 'happiness to serve' she went to the front galley and brought me, not one, but three different choices of adapters. This doesn't happen in the real world, at least not with the enthusiasm to help that ANA's flight attendants are always showing to us passengers.

Well, I bet you are not the first to ask it.

Great report, ANA JCL looks just perfect.
Jonathan


User currently offlineCaliAtenza From , joined Dec 1969, posts, RR:
Reply 16, posted (1 year 4 weeks 1 day 23 hours ago) and read 17374 times:

Excellent report here  . Really made me feel if i was right there with you. Highly jealous of your expierence! I am dying to fly the Dreamliner; my friend flew a United one from IAH to ORD. I wonder if the ANA service is as good in Economy class; i would love to fly them but they dont fly much to the Indian subcontinent.

User currently offlinetriple7man From , joined Dec 1969, posts, RR:
Reply 17, posted (1 year 4 weeks 1 day 19 hours ago) and read 17051 times:
Support Airliners.net - become a First Class Member!

Quoting 797 (Reply 10):
I decided not to write one since the one above was written 'live' and was posted just two hours after my arrival in NRT. I was too exhausted and decided to rest on the flight back. I do have pictures, if you're interested

I'd love to see them. Thank you


User currently offlinethaiflyer From , joined Dec 1969, posts, RR:
Reply 18, posted (1 year 4 weeks 1 day 19 hours ago) and read 17006 times:

N|ice report and for sure a good looking airplane with matching service.
I'm only surprised that nobody complains from here about taking pictures/video during take-off and landing.  


User currently online817Dreamliiner From , joined Dec 1969, posts, RR:
Reply 19, posted (1 year 4 weeks 4 hours ago) and read 15116 times:

Hi Enrique

Fantastic report! I really want to fly on one of these 787s even more now that i've read your report. Hopefully soon  . ANA's J class looks amazing and the food looks great too. Thanks for sharing your report, I hope you do one for the return.


User currently offlinedaviation From , joined Dec 1969, posts, RR:
Reply 20, posted (1 year 3 weeks 6 days 23 hours ago) and read 14848 times:

This is a great trip report! I felt like I was on the airplane myself. I have flown on the 777-258ER with Rolls Royce engines. Oh my God, it was very loud on takeoff! The 787 seems very quiet in comparison.

The food looks delicious. Now I am hungry!


User currently offlineEddieDude From , joined Dec 1969, posts, RR:
Reply 21, posted (1 year 3 weeks 6 days 7 hours ago) and read 14125 times:

What an amazing trip report man! Thanks a lot for sharing. Jealous does not even begin to describe how I feel.

User currently onlineflightsimboy From , joined Dec 1969, posts, RR:
Reply 22, posted (1 year 3 weeks 6 days ago) and read 13874 times:
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Hey Enrique!

Quoting 797 (Thread starter):
I just thought of those of you who keep reading my reports and did a re-post here on my a.net turf    - I hope you all like it!

I am so glad you did post this here!!

Quoting 797 (Thread starter):
Here's a look at seat 5K. According to seatguru.com, seat 5A also has a missing window.
Quoting 797 (Thread starter):
The horrible possibility of having to fly the Dreamliner for the first time without looking outside the window made me ill. I went on and looked at any available seats ahead of row 5 and thankfully there was one available.
Quoting 797 (Thread starter):
We were shown where our seats were located and asked whether we were happy with the selection.

Glad you could change the seat, with the option to even have an offer to change it at the gate.

Quoting 797 (Thread starter):
The most fascinating part, for a person who has never visited Asia, was the salute they all gave once the speech finished, bending forward towards all the present in the boarding gate. Truly a magnificent sight and an overwhelming feeling of respect and education.
Quoting 797 (Thread starter):
Once the boarding process began, we handed over our boarding passes to the same lady who checked us in. After checking our passports and scanning the boarding pass, she handed it back in the most polite manner, holding it with both hands and leaning forward with another mind-blowing smile. The Japanese culture really struck me, all these thousands of miles far away from their land.

I was looking at the photos of the ground staff, and they all seem to be at attention, not slouching or just standing there, but all in unison...and then you mention the above. Wow, all bowing after that speech and the presentation of the card with both hands.....The Japanese are the true ambassadors of elegance, culture and keeping to traditions...In today's world where being ignorant, loud, aggressive is the norm, the world could sure learn from the Japanese!!

Quoting 797 (Reply 3):
Just to show my complete and utter happiness and joy, here's a picture I'll carry with me for the rest of my life:

What an amazing pic!! Truly a masterpiece!

Quoting 797 (Thread starter):
as well as a small garnish of radish and baby eel,

I'm a great fan of seafood, but I don't think I would be quite ready for the Japanese seafood fare....that baby eel salad seems a bit revolting lol

Quoting 797 (Thread starter):
On my way to the back, I found all Flight Attendants holding a quick briefing meeting at the mid-galley and the rear-galley. To my delight, another positively hospitable flight attendant, named Marina, almost "ordered" me to take a picture with her and her friends/colleagues, to which I obviously couldn't say no.

Awesome pics with the cabin crew....Great to see more and more of these appearing on here.


User currently onlineairjamaica From , joined Dec 1969, posts, RR:
Reply 23, posted (1 year 3 weeks 5 days 22 hours ago) and read 13769 times:

Quoting 797 (Thread starter):

Great TR. I'm more of an an airbus fan but the 787 looks pretty cool. NH's service looks excellent too.


User currently offlineSR 103 From , joined Dec 1969, posts, RR:
Reply 24, posted (1 year 3 weeks 5 days 12 hours ago) and read 13490 times:

Fantastic trip report as always Enrique. Glad to see you finally got to try out an Asian airline and it looks like ANA set the bar quite high for you.

The service and food you received was really something. ANA is often regarded as one of the best and now I can see why. While I still have not had the pleasure of experiencing them, I hear nothing but good things from everyone does. The 787 is definitely quite the aircraft, silent and graceful. Have you had the chance to fly the 380 yet?

Reading your report put quite the smile on my face as I saw you experience such hospitality and service for the first time. I fly quite a bit these days, mostly on airlines that are considered some of the best in the world and I feel I have become quite jaded and picky. It was not so long ago I was flying domestic in the US most of the time and I considered it a great flight if I received a drink on a DAB-ATL leg. Thanks for reminded me not to take things for granted.

Looking forward to more from you. Will you be heading to the Dubai Air Show this year?


25 MSS658 : Hi 797 Great report and another inaugural! I'm still missing the 788 in my log. However planning to change that! ANA is for sure a high quality carrie
26 Burj : Just a quick note to say I really enjoyed your awesome trip report! I'm pleasantly surprised at how accommodating the crew were in terms of being in y
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