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Emirates First Timer : EK404 SIN To MEL  
User currently onlinedirktraveller From Singapore, joined Jan 2011, 595 posts, RR: 2
Posted (1 year 2 months 18 hours ago) and read 14152 times:

http://i1113.photobucket.com/albums/k502/dirktraveller/IMG_4485coverphotoTR_zps4a91d1c2.jpg

Hi Everyone,

After spending really great time in Singapore, it was time for me to make another hop down to Melbourne. Needless to say there are lots of choice to fly between the two cities. From Singapore Airlines with their three daily flights, Qantas and Jetstar with their A330, or Emirates with their B77W. Other one stop options like BA via SYD or MH via KUL was also considerable alternatives.

I don't usually put Emirates on my list of options as the return flight from Melbourne will arrive in Singapore late at 2330hrs, I must say I was not really a big fan of arriving late night as it did not left me with much things for the day. However, the new Qantas and Emirates partnership did open another option for me, which finally gave me the opportunity to have an itinerary that includes a flight with Emirates.

On this opportunity I also made a video report on the flight, which includes the take-off, landing, and in-flight experience covered for those who are interested, available through the link below.

http://www.youtube.com/watch?v=aEN_0b0rjkQ

Background

Booking Process

As a Bronze Qantas Frequent Flyer member, I browse through the options of flight from Qantas website, which was always as easy to navigate through. Within 15 minutes I was able to book my flight, with the flight number of QF8404, along with a return flight to Singapore via BNE on QF8433.



Thank you from Qantas and the booking reference. It said the e-ticket will be sent within 30 minutes. I was really concerned that after around two hours the e-ticket never made it to my email, despite my booking confirmation could be accessed through the website of both EK and QF.

I was told that there were several issues with the credit card used for the payment and therefore the e-ticket could not be processed, only after I contacted Qantas by phone. A visit to their local office did resolve the issues with my booking and my ticket was issued.

I have to say that despite the good intention of Qantas to keep the booking even after the failed booking, at least they should notify the passengers that the payment have been failed, instead of simply saying "thanks" and letting the passenger wait for their e-ticket without the slightest bit of clue that their payment failed.

Certainly it would not be a great surprise if the passenger(s) goes to a check-in counter on their departure day being told that their ticket never been issued and asked for a payment straight away at the airport, which happened to my parents once while flying a QF flight to ADL last year. Anyway, I outlined this issue to QF local representatives and they acknowledged my suggestions.


Emirates



Source : Perfect Solutions official website.

I would dare to say that there is no aviation enthusiast that have never heard of this airline. Being this year's Skytrax Airline of the Year, Emirates is one of the world's fastest growing air carrier, with more than 130 destinations served by its fleet of 203 airframes from its hub in Dubai Airport's Terminal 3.

Almost every of Emirates' movement is captured in the media spotlight, from their award-winning IFE, to introducing the world's first shower in an aircraft lavatory in the days where airlines' are announcing cut-backs to their services. As a result, many of today's frequent flyers does associate the brand Emirates with the luxury of air travel, and they have undoubtedly, like it or not, have become the trend of today's air travel. Some other aviation enthusiasts have even gave Emirates the title of Pan Am of the 21st century.

Although the Pan Am title is arguable, as an aviation enthusiasts I have definitely missed the Pan Am days (I was born after Pan Am collapsed) and the closest I could see of them was from my own TV screen. Therefore I made it a point that I would not missed Emirates, even though I may not be able to sit on their luxurious F class, but I am really curious what was the Emirates experience that everyone have been talking about.

Now, I was just a step away from discovering EK, as I was making my way through City Hall MRT Station for a 40-minutes trip to Singapore's Changi Airport via Tanah Merah Interchange Station.

I understand that many of a-netters here might be frequent passengers' of Emirates, but please join me on exploring Emirates service from the eyes of a first-timer.


Check-in

After a 40-minute train ride from downtown Singapore, I made it to Changi Airport MRT Station around three hours prior to departure time.



On the MRT train to Changi Airport.



As Terminal One has no direct access to the MRT Trains, I took the Skytrain from Terminal Two.



Hello and Welcome to Terminal 1, the busiest terminal at SIN.



Despite my initial worries that the check-in area might be crowded and filled with long queues, it was empty at Emirates Check-in desk.



To those who forgotten, it is now an EK and QF Codeshare flight.

The lady in her twenties who was serving my check-in desk asked for my Electronic Travel Authority (ETA) for Australia while actually I have a temporary residence visa. Insisted that she could not process my boarding pass unless I showed one, I take the copy of my E-visa and showed her.

She excused herself and consulted with her colleague in the service desk then returned again to her desk and told me that everything's alright and processed my checked baggage and boarding pass.

She then thanked me for waiting through the process, and then I proceed with having a dinner at T1 landside with my family who were sending me off that time.

With around 20 minutes to boarding time, I bid farewell to my family until my return to Singapore. The passport control were always as efficient in Changi, and I was in the Transit Area in split seconds.



Terminal One Transit Area, not really busy during this hour.



I passed through the latest invention in Changi Airport, the Social Tree. Looks like those futuristic super computers in your sci-fi movies, I do wonder what was its function, as it was full with other passengers using its features that time.



May not look as cool as 'The Social Tree', but still works for me.



And of course checking what's the latest in our favorite website before my flight.



It was just five minutes to boarding time, and I continue the walk to the assigned gate C20. There was queue of passengers bound for MEL tonight.



I never thought I would see QF code-sharing with EK, but here it is flight QF8404 / EK404.


Boarding

FLIGHT DETAILS

Flight Number : EK 404 (Code-shared as QF 8404)
Type of Aircraft: Boeing B777-31H/ER
Registration : A6-ECU (delivered 29/09/2009 to Emirates, msn 35593)
ETD : 2240 (Actual around 2335)
ETA : 0750 (Actual around 0825)
Seat Number : 19A

After completing the secondary security screenings at the gate, it was time for the boarding pass to be scanned. I was quite shocked when the red-light popped up when my boarding pass was scanned.

The staff member told me to wait for a while and informed me that I was relocated from my original seat 50H (I was wondering, where? to Business Class?  ).



Then she replaced my boarding pass with the new one, ensuring it was still a window seat, at Seat 19A, still in Economy Class but later I would find out that it was a better seat indeed.



Seems from the crowd at gate C20 it was going to be a full flight. The cabin crews for SIN-MEL sector were also still waiting at the gate to enter the B77W for pre-flight preparations.

I was also surprised to see that there are quite a number of passengers originated from Europe (I guess) holding double boarding passes all the way from DXB. Curious to know how did EK make this one-stop to Australia works when they already had a non-stop to MEL.



Our aircraft that day, A6-ECU, with another EK aircraft taxing behind.



Another EK aircraft parked beside us, I was assuming this one goes to DXB.



From the signage, you could see that boarding was organised. Passengers flying on Economy formed a long queue for boarding, while many passengers who were traveling with infants that night had the luxury of an earlier boarding, along with the Skywards and QFF Gold/Platinum and F/J passengers.

I made my way to the aerobridge for the L2 door and was greeted by two of the Flight Attendants, which directed me to my seat. On this B77W, the row 19 was located on a mini-economy cabin consisted of around 40 seats.

Having this smaller economy cabin was definitely a more pleasant way to spent the journey, away from families flying with infants whom I recognised to be seated at the rear of the aircraft (I have nothing against families with infants by the way, I was flying when I was a kid too).

I was wondering if this smaller section were actually reserved (or prioritised) for Frequent Flyer members flying in Economy? At least that was my initial assumption on why I have my seat relocated to this section. If this was true, I have to say thumbs up to Emirates for taking care their own (and partner) frequent flyers.



Passing the Business Class seats upon boarding, I noticed that their window shutter was operated by button, really cool.



My seat, window seat 19A. The other two seats were later on occupied by a retired Australian couple heading home.



The Economy Class seats at the EK B77W.



As you can see, the smaller Economy section I was seated, right behind the Business Class.



Seatback view with greetings from the World's Best IFE system, the ICE.



Legroom is okay for the flight. Maybe due to the fact that my height was less than 1.7m.



Aboard EK, one did not simply take the wrong seat, there was the seat number at the armrest too.



The pillow and blanket for the red-eye flight to MEL.



Seat pocket contents. There was a duty free catalogue behind, along with the B773 safety card, 'Open Skies' magazine, and the In-flight entertainment guide.



Good that they have do-not-disturb stickers here.

After everyone was on board, the doors were closed and we pushed back from our parking stand. The crew welcomed everyone aboard, including Skywards and Qantas members into the flight, followed by the safety video played.



Safety video were played in both Arabic and English, whereby unlike some airlines which complemented the use of both language in the same video, EK played one entire safety video in Arabic, then followed by the one in English.



Taxing past several aircraft including a CX B777. Apologies that it was blur, we were not taxing at full speed.



Finally reached our runway, which I believed it was 20C, and took-off around 30 minutes behind schedule. Again apologies it was slightly blur, the take-off as seen from the nose gear camera connected to the IFE system.

In-flight

After take-off, our flight made it way down through the Indonesian airspace, where several light turbulence was observed. As Emirates was also known for its multinational crew members, there was an announcement of the list of languages spoken by the on-duty cabin crew that day (I am sure those who flew with EK frequently familiar with this practice).

I did not remember the full list, but the languages include English, Arabic, Malay, Mandarin Chinese, Italian, and two others I could not recall.



Our flight path for tonight.



Before the IFE system was re-activated, a short video introducing their award-winning ICE was played.



Headphone and controls to the famous ICE system.



Welcome aboard ICE!



The main page of ICE system, in case someone forgotten, ICE stands for Information, Communication, and Entertainment system.



The information (I) section of ICE. Moving map and front-gear / tail cameras are found on this section.



Communication (C) section of the ICE. Sending texts, making important phone calls, or even giving feedback to Emirates could be done through this section.



Entertainment (E) section was filled with an abundance of choice of movies, music, and games. I began to understand how this system could win awards consecutively.



The history of Emirates, which everyone here might have known already. Hello Tomorrow!



I have to say with lots of variety in the system, it can be a confusing system to use, especially for those who used it for the first time like me. In the end I settled for 'The Call' , an action-suspense movie which was newly released that time.



Going to fly above Jakarta for awhile..

Shortly after, it was time for dinner service. What's for dinner tonight? We should refer to the menus provided by EK, even for Economy Class passengers.



Cover of the Economy Class menu.



The choice for dinner tonight. I was surprised to see there's three meal options in Economy for our flight, well done Emirates!



Before coming down with meal trolleys, cabin crew came around with hot towels. Nice touch.



My meal tray, which was one of the larger trays I have ever seen in Economy Class.
Choice of drink was orange juice as usual.



My Chicken Chasseur dinner served in the signature EK Economy plate.



Closer look at my Chicken Chasseur dinner.



I would say EK is the most organised airline with all cutleries, meal packs clearly labeled in its packaging.



Good to see as Airline of the Year, EK used metal cutlery in Economy Class.



After the meal service, I took a short walk around the cabin, including a visit to the lavatory. The wooden theme is a nice touch for an Economy toilet.



The amenity drawer was empty. It was surprising that there was nothing for this overnight flight.



Second half Economy Class cabin, with a lot of passengers in this section.

It was time for me to return to my seat and get some sleep before arriving into Melbourne, as I have an appointment the next afternoon straight after my arrival. The cabin lights were dimmed and I could see that in EK, the mood lighting were used very much throughout the flight. Other airline I have flown before, used their mood lighting feature moderately, especially in Economy Class.

As a first time EK passenger I was amazed looking at the "light show" and the 'stars' in the ceiling. Nice set of decoration!



Bright orange light throughout the meal service.



In Emirates, seems 'reaching for the stars' is the theme..



Dimmed cabin light to allow everyone resting, including myself. The light were eventually switched off and it was dark in the cabin, with most of the passengers around me sleeping.



Four hours later when the sun was rising. The lighting changed into a brighter mode.



We were around two more hours from MEL.



As the sun is getting brighter, so does our cabin light.



My favorite part of a red-eye flight, sunrise from 33,000 feet.



When you got this outside the window, do you really need ICE??



A fellow passenger seated in the middle seat, who probably noticed me taking so many pictures aboard, asked me to capture the sunrise using his camera, as he did not have the access into the window.



Wingtip of our B77W.

The sunrise means it was time for breakfast. On this sector, Continental Breakfast was the only option. If on the dinner service there were two cheerful ladies serving my aisle, the breakfast service was served by two cabin crews, one was a cheerful lady with her Eastern European accent who took the time to ask how was everyone's morning, another one was a male from Middle East who seemed to be rushing the breakfast service.



The Eastern European lady handed me the meal tray.



Coincidentally, the Captain put the seatbelt signs on for the breakfast service, therefore the crew apologised that hot beverages might not be served for now. So, when the male flight attendant come with the drink, I opted for an orange juice.



After the seatbelt signs were off, cabin crews came around with tea and coffee. I had my hot tea finally.



My smaller economy cabin after breakfast service.



The sun is getting brighter.



And now the sun is fully shining for a new day.


Landing into Melbourne

As the breakfast service was coming to an end, an announcement from the flight deck informed that the aircraft was on descent to MEL, along with the clear weather condition and an estimated temperature of 11 Degrees (Celcius). It was followed by cabin crews preparing everyone for landing.

During the final checks to ensure everyone had their seat belt fastened, headphones and blankets were collected by the cabin crews. Before we landed, a short video concerning Australian customs regulation was played in both Arabic and English, outlining the prohibition of several food items into Australian territory.



Reaching Melbourne soon!



Starting our descent into MEL.

Several pictures on our descent / final approach:












Touchdown at MEL, around 20 minutes behind schedule.



As we taxied through Qantas planes, the cabin crew welcomed everyone to Melbourne and thanking everyone for flying Emirates, along with instructions for passengers transferring domestically and internationally.



As we made our way to the remote stand, a QF B738 taxied through.



After a short wait for Business class passengers to disembark, I made my way to the L2 door along with other Economy passengers for disembarkation through stairs, which was the first time for me to disembark at MEL via the stairs.



Passing through used Business class section which looked comfortable.



Thank you Emirates!



Going down through the stairs before taking the bus to the International Terminal Building.



Those engines are huge.



Our aircraft after the 7-hours flight to MEL.



It's not everyday you can peeked under the wing to check if the registration was right.



After a short bus ride, we entered the arrivals area at the International Terminal. I was greeted with a super long immigration queues as per normal.

The difference is there's someone organising the queue this time. After a 45 minutes queue, I cleared passport control and proceeded to baggage claim.



Baggage claim at Carousel 6 for flights from CGK and our flight from SIN and DXB.



Where's my luggage??

After I collected my baggage, it was time for customs control, with me having nothing to declare. Despite the moderate queue, everything went smoothly and I was able to exit the airport shortly after. I then headed for the shuttle bus counter, which was my preferred mode of transport to the city. This marks the end of my first ever experience flying one of the world's most popular airline today, Emirates.



Welcome to Melbourne, Australia!


Final thoughts of the flight

On my first ever flight aboard Emirates, they did not disappoint me, despite my high expectation of them prior to the flight. With their Qantas partnership, I might found myself flying more EK flights in the future.

Their seat, despite the 10-abreast on they had, I still find it to be as comfortable for the seven hours flight. The in-flight entertainment system was definitely their strong point and definitely the rich content and responsive system would definitely keep you from getting bored throughout your journey.

Most of the crew were cheerful and professional, although there were few that seems to be simply doing their tasks and rushing it. That being said, the set of crew was still within what one expects out of a world class airline like Emirates. Having a set of multilingual crew does also make the flight more convenient to those not really fluent in English.

Of course, there are still rooms for improvements, which includes the absence of amenity kits that I noticed. The lack of amenities on the lavatory was also surprising, considering that a flight to MEL is not a short hop. Another issue was on the Qantas internet booking system which I have addressed earlier, which could be improved in terms of handling passengers with failed payments.

Overall, I would definitely say that EK does live up to people's expectations of them, and I hope to see it maintained on my next EK flight! Well done Emirates  

If you have any questions or thoughts, I would really appreciate your comments.
Thank you for reading (and watching, if you watched the video as well).

Regards,
Dirktraveller.

23 replies: All unread, jump to last
 
User currently offlineYtraveller From United States of America, joined Jul 2013, 261 posts, RR: 0
Reply 1, posted (1 year 2 months 17 hours ago) and read 13690 times:

Hi Dirktraveller,

Nice trip report! I also had my first experience flying with Emirates this summer, from Venice to Dubai on a B777-300ER and onto Bangalore, as well. I, too, had very high expectations for them, and was very excited about. They didn't disappoint me, necessarily, but for some reason wasn't overly awed (I flew in Economy, too).

Quoting dirktraveller (Thread starter):
The in-flight entertainment system was definitely their strong point and definitely the rich content and responsive system would definitely keep you from getting bored throughout your journey.

I completely agree. The selection of films is so extensive and so international, you can't help but watch a few movies on-board. I even tried out the seat-calling feature with a family member, and it actually worked! This is probably the first time I've seen this feature on-board and had it work, also.

Quoting dirktraveller (Thread starter):
Good that they have do-not-disturb stickers here.

I was surprised by those stickers. I had only expected them in Business and First Class, but here they are, however I didn't even use them.

Quoting dirktraveller (Thread starter):
The choice for dinner tonight. I was surprised to see there's three meal options in Economy for our flight, well done Emirates!

For some reason to me, it feels so "rich" that you can just call the flight attendant and get a cup of instant noodles whenever you want (excluding during mealtimes)...

Quoting dirktraveller (Thread starter):
Passing through used Business class section which looked comfortable.

Pardon me if I'm wrong, but aren't the Business Class seats on Emirates angled, in other words, not lie-flat? I find that kind of amazing considering the kind of airline they're reputed to be. If you've ever flown in one of those angled seats, they're not that ideal for sleeping.


Anyways, I really enjoyed reading your trip report!
-Ytraveller

[Edited 2013-08-23 10:13:06]

User currently offlinecaptainsloo From Singapore, joined Dec 2011, 60 posts, RR: 0
Reply 2, posted (1 year 2 months 16 hours ago) and read 13685 times:

Hi Dirktraveller,

Thank you for the amazing trip report. This has been very interesting since I have never flown on Emirates before as well. I'm pleasantly surprised by the product Emirates has to offer; everything looks really great. Emirates seem to offer a better product that QR as well. I like the idea of the 'wooden feel' in the restrooms and their IFE looks great. That said, the food portions look rather small. How was the food? To be honest, it didn't look too appetising to me :/ Also, the lack of amenities can be improved. Still, everything looks good. I'm more convinced to take Emirates back home in the future.

Quoting dirktraveller (Thread starter):
I noticed that their window shutter was operated by button, really cool.

Really cool indeed!

Quoting dirktraveller (Thread starter):
After a short wait for Business class passengers to disembark,

Three seat in the middle for Business Class - who would want to sit in the middle seat?  Wow!
Quoting dirktraveller (Thread starter):
My favorite part of a red-eye flight, sunrise from 33,000 feet.

Ah, this is why we all love flying.

Thank you once again. Have a great time in Australia!

Cheers,
David


User currently offlinedirectorguy From Egypt, joined Jul 2008, 1697 posts, RR: 11
Reply 3, posted (1 year 2 months 16 hours ago) and read 13663 times:

Quoting dirktraveller (Thread starter):
The choice for dinner tonight. I was surprised to see there's three meal options in Economy for our flight, well done Emirates!

Slight nitpick, but there seems to have been 2 choices for the mains. If you look at the Arabic menu, to the side, they specify that the salmon is the Appetizer, and the Chicken/Beef are the Main Course. They don't divide them up in the English version of the menu for some reason.

Great TR, and thanks for sharing. Always love reading when someone has a positive experience on EK. Cheers  


User currently offlineronerone From Jordan, joined Aug 2004, 1663 posts, RR: 53
Reply 4, posted (1 year 2 months 16 hours ago) and read 13540 times:

Great TR DirkTraveller!!!

Since i came to know of your upcoming first flight on Emirates, i was curious to see how you found them.

Good to see that they did not disappoint. I think EK offers a decent product in all classes, but i tend to find them better in J and Y than in F.

Gone were the days where they used to have two starters on the meal tray, and a choice between three main courses in Economy. But the meal offer still is quite generous today.

I am not sure about the amenity kits however. I know they are still around on long-haul flights in Economy (i.e. JFK etc) but i am not sure about shorter hops. In their premium cabins -even in First- amenity kits are only distributed on night flights of a certain length, in addition to all ULH flights (but maybe this has changed now).

I do agree however, that perhaps a few amenities could be added to such flights as the one you took. Perhaps things like toothbrush/toothpaste etc could be available on request or something. Some of these passengers have traveled all the way from Europe on multi-sector flights, so you'd at least want them to not stink towards the end   haha

Many thanks for sharing this with us!

Cheers,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently onlinedirktraveller From Singapore, joined Jan 2011, 595 posts, RR: 2
Reply 5, posted (1 year 2 months 16 hours ago) and read 13532 times:

Hi YTraveller,

Quoting Ytraveller (Reply 1):
I also had my first experience flying with Emirates this summer, from Venice to Dubai on a B777-300ER and onto Bangalore, as well. I, too, had very high expectations for them, and was very excited about. They didn't disappoint me, necessarily, but for some reason wasn't overly awed

Thank you. I guess the high expectations we had made it more difficult for Emirates to make us really awed after the flight, but seems it is good enough that EK did not disappoint.

Quoting Ytraveller (Reply 1):
The selection of films is so extensive and so international, you can't help but watch a few movies on-board. I even tried out the seat-calling feature with a family member, and it actually worked!

Yes, indeed it is. I don't usually watch movies in-flight but definitely have to make this flight an exception. Great to hear other features were working well, I did not get to try communication features since I was traveling alone.

Quoting Ytraveller (Reply 1):
I was surprised by those stickers. I had only expected them in Business and First Class, but here they are, however I didn't even use them.

Haha! For your information KE also offered them in Economy. I did not use these stickers, but I guess it made the work of the crew easier and passengers would find it more comfortable at the same time. Actually when I was walking around the cabin I noticed many other Economy passengers made use of it.

Quoting Ytraveller (Reply 1):
For some reason to me, it feels so "rich" that you can just call the flight attendant and get a cup of instant noodles whenever you want (excluding during mealtimes)

Haha, that was my impression when I read you could ask a cup of instant noodles. Feels as if you're not in Economy Class, but I have yet to try that one!

Quoting Ytraveller (Reply 1):
Pardon me if I'm wrong, but aren't the Business Class seats on Emirates angled, in other words, not lie-flat?

Yes, I guess it is. Earlier this year I flew on a GA J class, with an angled-flat and I have to agree with you it was not as ideal compared to the lie-flat ones. I was only commenting by looking at those pillows and the slightly messed J cabin, seems it was really comfortable.

Quoting Ytraveller (Reply 1):
Anyways, I really enjoyed reading your trip report!

Thank you very much!  


Hi David

Quoting captainsloo (Reply 2):
Thank you for the amazing trip report. This has been very interesting since I have never flown on Emirates before as well. I'm pleasantly surprised by the product Emirates has to offer; everything looks really great.

Thanks a lot. Nice to hear from you. Yes, I would say their offering matches what people have been expecting of them, definitely they don't disappoint.

Quoting captainsloo (Reply 2):
Emirates seem to offer a better product that QR as well.

I have never flown on a QR flight before, but since you said so it seems justifiable why EK overtakes QR on this year "Airline of the Year" award.

Quoting captainsloo (Reply 2):
I like the idea of the 'wooden feel' in the restrooms and their IFE looks great.

The wooden feel is a nice touch for an Economy toilet. As advertised by Emirates, their IFE looks great indeed, I am not surprised they could take home "Best IFE" awards.

Quoting captainsloo (Reply 2):
How was the food? To be honest, it didn't look too appetising to me :/ Also, the lack of amenities can be improved.

Well it actually tasted better than its appearance, although it was not really special too. I hope they worked on stocking better amenities in the future.

Quoting captainsloo (Reply 2):
Still, everything looks good. I'm more convinced to take Emirates back home in the future.

Yes, I guess you should not missed Emirates from your flight log, overall they performed good and I would not mind to fly them on a longer sector.

Quoting captainsloo (Reply 2):
Really cool indeed!

Haha, yeah, first time I've seen one operated by the touch of a button.

Quoting captainsloo (Reply 2):
Three seat in the middle for Business Class - who would want to sit in the middle seat?

I would not volunteer on that one for sure.

Quoting captainsloo (Reply 2):
Ah, this is why we all love flying.

Indeed it is.  
Quoting captainsloo (Reply 2):
Thank you once again. Have a great time in Australia!

You're most welcome. Thank you, I'll have a great time in the down under.

Hi Directorguy,

Quoting directorguy (Reply 3):
Slight nitpick, but there seems to have been 2 choices for the mains. If you look at the Arabic menu, to the side, they specify that the salmon is the Appetizer, and the Chicken/Beef are the Main Course. They don't divide them up in the English version of the menu for some reason.

Oh my, thank you for noticing this. I guess there was slight printing error on the menu. Having two meal choices were still not bad indeed.

Quoting directorguy (Reply 3):
Great TR, and thanks for sharing. Always love reading when someone has a positive experience on EK.

Thank you very much. It was a pleasure of sharing my EK experience as well.  


Once again, thank you for dropping by, everyone.
Really appreciated it.

Regards,
Dirktraveller.


User currently offlinelukeyboy95 From United Kingdom, joined Apr 2008, 1096 posts, RR: 32
Reply 6, posted (1 year 2 months 11 hours ago) and read 12937 times:

Hi Dirk,

Yes, we are all familiar with EK, but the truth is, no-one knows how it will be each time! Consistency is the problem, but I have noted just from TR's that the catering seems to be always excellent, and it is just sometimes the staff that lets things down. Seems it was fine this time.

Also, great meals given a fairly short sector time, and not to mention most people will have either come off a connecter with some food, or have eaten earlier in the night.

Good on you EK, can't wait to fly you again. Thanks for the interesting report Dirk!

Luke



Breaking down the stereotypes - one by one
User currently offlinelammified From Singapore, joined Nov 2005, 28 posts, RR: 0
Reply 7, posted (1 year 2 months 6 hours ago) and read 12463 times:

An excellent trip report!

I've done the EK404/405 rotation twice a year for the last 3 years, and have never disembarked at a remote stand in MEL before. It must've been a blast of cold air. When flying in Y, I always select 18A or 18K. 2 reasons, mainly to clear passport control quickly in Melbourne, and because meal service starts from the front. Row 18 windows also have a window and a stretch of sidewall, which makes it easier to lean against when trying to sleep.

I've never noticed 3 economy meal options before, but I haven't flown on EK404 in Y in more than 2 years, the route is op-up gold whenever I fly. Hope you enjoyed your first flight with EK!

V


User currently offlineRyanairGuru From Australia, joined Oct 2006, 5736 posts, RR: 5
Reply 8, posted (1 year 2 months 6 hours ago) and read 12452 times:

Hi Dirktraveller,

Thank you for the fantastic report on my joint favourite airline! It looks like EK were great on this trip. I have always enjoyed my flights with them, and while they have changed over the years, they are still a very, very solid carrier. IMHO they might not be the absolute blow-you-away best at everything, but they cover all the basics strongly. In a sense, they are the Volkswagen Golf of airlines, and that's good enough for me!

I really hope that you enjoy your return trip, and I'll be very interested to read your report when it goes up  
Quoting dirktraveller (Thread starter):
Certainly it would not be a great surprise if the passenger(s) goes to a check-in counter on their departure day being told that their ticket never been issued and asked for a payment straight away at the airport, which happened to my parents once while flying a QF flight to ADL last year

Urgh, happened to me twice last year on AA and UA.

Quoting dirktraveller (Thread starter):
Curious to know how did EK make this one-stop to Australia works when they already had a non-stop to MEL.

The majority of passengers would have been connecting. Obviously it varies from route to route and day to day, but something like 70% of the passengers on EK's Asia-Australia flights originate in DXB. They partially push people onto these flights by cost (if you look at the Emirates website these flights are often cheaper than the non-stop options, although not so much on QF website, I've noticed), and also by sheer demand. Their flights to Australia have great load factors, so often it is a case of book what you can!!!

Quoting ronerone (Reply 4):
Gone were the days where they used to have two starters on the meal tray

Oh my, I remember those glory days   

(that said it always struck me as excessive at the time!!!)


Thanks again

happy flying,
Alex



Worked Hard, Flew Right
User currently onlinedirktraveller From Singapore, joined Jan 2011, 595 posts, RR: 2
Reply 9, posted (1 year 2 months 4 hours ago) and read 12228 times:

Hi Roni,

Thanks for reading, and nice to hear from you. Sorry that I just replied your comment now, as when your comment posted I was replying to the others and leave had I been refreshed the page I would realise yours sooner.

Quoting ronerone (Reply 4):
Since i came to know of your upcoming first flight on Emirates, i was curious to see how you found them.

Haha it's been a long time since I post that notice of flying Emirates for the first time. I have to say that definitely I had a great first impression of Emirates, although to say amazed it would be quite hard with sky-high expectations of them before stepping on-board. But to not disappoint, I still say it is really great of them.

Quoting ronerone (Reply 4):
Good to see that they did not disappoint. I think EK offers a decent product in all classes, but i tend to find them better in J and Y than in F.

I have to agree with you, a colleague of mine was doing this route quite often on EK, and she flew in J mostly. She had a great impression of their service in J, too. I do wonder why F could not be as solid as their product in J and Y.

Quoting ronerone (Reply 4):
Gone were the days where they used to have two starters on the meal tray, and a choice between three main courses in Economy.

Yes, gone were those days unfortunately, not only in Emirates though. Choice of two mains were the standard today, and the offerings on that flight were decent enough.

Quoting ronerone (Reply 4):
I do agree however, that perhaps a few amenities could be added to such flights as the one you took. Perhaps things like toothbrush/toothpaste etc could be available on request or something.

I understand that they may not offer amenity kits, but usually airlines do compensate the absence of amenity kits by well-stocked lavatory instead. As you said, I am sure passengers who have traveled all the way from Europe and Dubai would appreciate it really much, maybe compared to those who board the flight from SIN like me.


Hi Luke,

Quoting lukeyboy95 (Reply 6):
Yes, we are all familiar with EK, but the truth is, no-one knows how it will be each time! Consistency is the problem

I was not aware that EK have this serious consistency issues, until you pointed it out on this reply. This time they are great overall, although I must keep close eyes on what it might be on the return flight.

Quoting lukeyboy95 (Reply 6):
I have noted just from TR's that the catering seems to be always excellent, and it is just sometimes the staff that lets things down. Seems it was fine this time.

Yes, both staff and catering were fine this time, although among the crews itself I mentioned it was not that consistent, but overall they are fine.

Quoting lukeyboy95 (Reply 6):
Good on you EK, can't wait to fly you again.

Yes, I can't wait for my next flight with Emirates!

Quoting lukeyboy95 (Reply 6):
Thanks for the interesting report Dirk!

You are most welcome, Luke  


Hi lammified,

Thanks so much for reading.

Quoting lammified (Reply 7):
I've done the EK404/405 rotation twice a year for the last 3 years, and have never disembarked at a remote stand in MEL before. It must've been a blast of cold air. When flying in Y, I always select 18A or 18K.

This is my first time disembarking through the stairs in MEL, and yes, the cold air immediately greeted me as I was exiting L2. Nice to see that the area I was seating was your preferred ones. I do still wonder if this area were prioritised for Frequent flyer holders, as I was allocated to this section at the last minute.

Quoting lammified (Reply 7):
2 reasons, mainly to clear passport control quickly in Melbourne, and because meal service starts from the front. Row 18 windows also have a window and a stretch of sidewall, which makes it easier to lean against when trying to sleep.

You are definitely right on these two points, I just come to realise that the smaller economy section have more advantages than simply a more 'private' cabin thanks to this reasons you outlined.

Quoting lammified (Reply 7):
I've never noticed 3 economy meal options before, but I haven't flown on EK404 in Y in more than 2 years, the route is op-up gold whenever I fly. Hope you enjoyed your first flight with EK!

I have to apologise for this one, it was an error on my part. The English section of the menu seemed to have a printing error that it did not separate the appetizers, mains, and desserts. Another a-netter who recognised Arabic (where print-out was correct) outlined that the meal choices were only two, according to the standards of Economy class today.

Yeah, I heard from a colleague of mine who is a member of Skywards ( although I didn't knew what's her status at the program) but on most of her flights she got an op-up on the SIN-MEL sector. I can see that EK treat their members really well  

Hi Alex,

Quoting RyanairGuru (Reply 8):
Thank you for the fantastic report on my joint favourite airline! It looks like EK were great on this trip. I have always enjoyed my flights with them

Great to hear that you enjoyed your flights on Emirates. I can see that another reader outlined they are not really consistent, but great that Emirates have been treating you well on the different flights you had with them.

Quoting RyanairGuru (Reply 8):
while they have changed over the years, they are still a very, very solid carrier. IMHO they might not be the absolute blow-you-away best at everything, but they cover all the basics strongly. In a sense, they are the Volkswagen Golf of airlines, and that's good enough for me!

Yes, I tend to agree with what you were saying. My impression of them that they were a solid carrier as expected, while they might not be able to make you really amazed, but having covered the basics well, it is great to most passengers, including myself.

Quoting RyanairGuru (Reply 8):
I really hope that you enjoy your return trip, and I'll be very interested to read your report when it goes up

I hope so, and I would make a report on them when its time.  
Quoting RyanairGuru (Reply 8):
Urgh, happened to me twice last year on AA and UA.

Yes, I believe it was not a really nice surprise at all.

Quoting RyanairGuru (Reply 8):
The majority of passengers would have been connecting. Obviously it varies from route to route and day to day, but something like 70% of the passengers on EK's Asia-Australia flights originate in DXB. They partially push people onto these flights by cost (if you look at the Emirates website these flights are often cheaper than the non-stop options, although not so much on QF website, I've noticed)

Wow, 70 % is a really strong figure for a one-stop flight. I understand there's a lot of connecting passengers but I never thought it was that much. I can see how these flights filled up if they offered this at a substantially lower fare compared to the nonstop ones. No wonder the SIN-MEL sectors seemed to be easily sold out from time to time when I was about to book a ticket. Thank you very much for the insight.


Thank you for dropping by,everyone.

Regards,
Dirktraveller.


User currently offlinepokfur From Singapore, joined Aug 2013, 342 posts, RR: 2
Reply 10, posted (1 year 2 months 2 hours ago) and read 12040 times:
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Hi dirktraveller!

Great report! Your experience on EK seems to have upheld their usual standards! I've flown them many times and my rides sound pretty similar to the one you had!

Quoting dirktraveller (Thread starter):
Their seat, despite the 10-abreast on they had, I still find it to be as comfortable for the seven hours flight.

Unfortunately, I have had the pleasure of sitting in the middle seat amongst strangers and that's when you will feel the squeeze. Thankfully it was my second leg to Europe and I managed to knock out (probably on someone's shoulder) for most of the flight! Also, if you sat on their A330, you might just get a back ache after the flight. Those seats are made of wood.

Thanks again for the wonderful read!


User currently offlineRyanairGuru From Australia, joined Oct 2006, 5736 posts, RR: 5
Reply 11, posted (1 year 2 months 2 hours ago) and read 12032 times:

Quoting dirktraveller (Reply 9):
I can see that another reader outlined they are not really consistent

I think that EK have to main consistency problems. The first is their aircraft, and the second is their crew.

The aircraft are all in different configurations, and while they are standardising the fleet around the 777 and A380, they are still a lot of A330s and A340s flying around that have inferior products. Also, even once the fleet is down to 2 types, they still won't be the same, with the A380 having a superior J class and wider Y seats etc. So long as you are informed about which aircraft type and product you will receive on a flight then I don't think that this is a massive issue.

As to their crews (and this criticism applies equally to EY and QR IMHO) because the airlines grew so quickly they hired almost anybody. For the most part their crews are great, but occasionally you get some duds (as you saw with the male serving breakfast). If you get a planeload of them then it isn't the most welcoming environment! That said, most of the crew are really good, and when taking a holistic view I still consider EK to have a very strong product.

Quoting dirktraveller (Reply 9):
substantially lower fare

Not even substantial, the differences are often fairly miner, but enough to get them pushed ahead of the non-stop on Expedia  



Worked Hard, Flew Right
User currently offlineEmiratesEK231 From United States of America, joined Jul 2013, 79 posts, RR: 0
Reply 12, posted (1 year 2 months 2 hours ago) and read 11989 times:

Hello,

I flew my first flights with EK just last month on my trip to South Africa. I wrote a trip report, too, but apparently it wasn't up to the prestigious A.net standards, so no one responded. Whatever. I will say that we seem to have the same general consensus on our first impressions about Emirates.

I flew on the IAD-DXB-JNB route for the outbound portion, and the reverse on the inbound. All four of my flights were on the 77W. I was elated as that is my favorite aircraft in the world, and I had always wanted to fly on one. Our trip reports were eerily similar... with the things we focused on, the things we found impressive, and I'm especially surprised at your feelings on the infamous ten abreast layout on EKs 77Ws.

I flew Y on all flights. And all of my seats were on the port side, either in Seats A, B, or C. I found no issues in any of the seats, however, being an aviation enthusiast my favorite seat was the window seat. The isle seat wasn't bad, either. Slightly less desirable than the window seat, IMO. I wrote in my trip report that the claims against ten abreast on the 77W are greatly over-exaggerated and blown out of proportion. I never felt uncomfortable on my flights, and the legroom in EKs Y-Class is exceptional. I think that made a huge difference. Two of my flights were between 13-14 hours long, so if I could endure those with no real issues, then ten abreast really isn't a big deal... at least on EK.

Glad you enjoyed yourself. I was anxious to see if EK deserved their airline of the year award from SkyTrax, and from my experience, it was greatly deserved. They have definitely won me over as a fan and future customer.



I AM A NORTHWEST AIRLINES & EMIRATES LOVER! MY FAVORITE FLIGHTS HAVE BEEN ON THE 777, 727, DC-9, A320, AND 737.
User currently onlinedirktraveller From Singapore, joined Jan 2011, 595 posts, RR: 2
Reply 13, posted (1 year 2 months ago) and read 11826 times:

Hi Pokfur,

Quoting pokfur (Reply 10):
Great report! Your experience on EK seems to have upheld their usual standards! I've flown them many times and my rides sound pretty similar to the one you had!

Thank you very much, nice to hear from you again  . Interesting to hear you have rather great experience as well throughout your EK flights.

Quoting pokfur (Reply 10):
Unfortunately, I have had the pleasure of sitting in the middle seat amongst strangers and that's when you will feel the squeeze.

Yes, I can understand the 'pleasure' of sitting in the middle seat among strangers. I had an experience of this while flying one of the last QF1 back to Singapore.

Quoting pokfur (Reply 10):
Also, if you sat on their A330, you might just get a back ache after the flight. Those seats are made of wood.

Oops I should take note on that if I am planning to fly EK in the future. I guess their seating comfort did vary between type of aircraft. Thanks for the information.

Quoting pokfur (Reply 10):
Thanks again for the wonderful read!

You are most welcome! It's a pleasure  

Hi Alex,

Quoting RyanairGuru (Reply 11):
The aircraft are all in different configurations, and while they are standardising the fleet around the 777 and A380, they are still a lot of A330s and A340s flying around that have inferior products.

Yes, from several recent media coverages on EK, I could see they are trying to fix this inconsistencies by standardising the product on the B777 and A380. I do not know how long they intend to keep the A330/A340 aircraft in the fleet, if they might be retired from their fleet in the near future, their standardising strategy might work to fix the inconsistencies.

Quoting RyanairGuru (Reply 11):
As to their crews (and this criticism applies equally to EY and QR IMHO) because the airlines grew so quickly they hired almost anybody. For the most part their crews are great, but occasionally you get some duds (as you saw with the male serving breakfast).

I see, thanks for highlighting this issue, which is actually not limited to the big Middle Eastern players, but also the Southeast Asian LCCs which continue to buy hundreds of aircraft.

Quoting RyanairGuru (Reply 11):
Not even substantial, the differences are often fairly miner, but enough to get them pushed ahead of the non-stop on Expedia

Okay, I should stand corrected for the use of word 'substantial', but I'm inferring that the difference would be big enough for people to consider taking the one-stop instead of the nonstop flight.


Hi EmiratesEK231,

Quoting EmiratesEK231 (Reply 12):
I flew my first flights with EK just last month on my trip to South Africa. I wrote a trip report, too, but apparently it wasn't up to the prestigious A.net standards, so no one responded. Whatever. I will say that we seem to have the same general consensus on our first impressions about Emirates.

Thanks for reading. I remembered reading through your report, which I would say it is better composed than my first ever report last year, and I do remember looking at several responses in your TR.

Anyway, I have to say that it is fairly normal to have lack of response on your first few reports, and it does not represent judgement of the quality of the TR. Even I had some reports last year that was left with no reply too  . Great to hear we have same general consensus on Emirates.

Quoting EmiratesEK231 (Reply 12):
I flew on the IAD-DXB-JNB route for the outbound portion, and the reverse on the inbound. All four of my flights were on the 77W.

That's one long flight. Emirates surely treat you very well if they impressed you on your very first flight with them.

Quoting EmiratesEK231 (Reply 12):
Our trip reports were eerily similar... with the things we focused on, the things we found impressive, and I'm especially surprised at your feelings on the infamous ten abreast layout on EKs 77Ws.

Great to hear that, I do remember several similarities between our reports, and we both found EK offerings to be great. I was slightly concerned before the flight about the ten-abreast seating, but in the end I do not found that the ten-abreast have caused any major inconvenience to me throughout the flight, unlike most of the comments I've seen about the 3-4-3 seating on a 77W.

Quoting EmiratesEK231 (Reply 12):
They have definitely won me over as a fan and future customer.

Yes, they won me too. I am looking forward for my next flight with them, which should be the return flight.


Thanks for the reply everyone, I do appreciate it.

Regards,
Dirktraveller.


User currently offlineRyanairGuru From Australia, joined Oct 2006, 5736 posts, RR: 5
Reply 14, posted (1 year 1 month 4 weeks 1 day 22 hours ago) and read 11680 times:

Quoting dirktraveller (Reply 13):
I'm inferring that the difference would be big enough for people to consider taking the one-stop instead of the nonstop flight.

After reading Lammified's TR I also wonder if some Skywards members in the know book the one-stop in the hope of an upgrade!

(The non-stops do have much stronger premium demand, so there is probably less opportunity for an op-up)



Worked Hard, Flew Right
User currently offlineboeingdotcom From Singapore, joined Nov 2008, 89 posts, RR: 0
Reply 15, posted (1 year 1 month 4 weeks 1 day 16 hours ago) and read 11240 times:

Hello dirktraveller!

Congratulations to your virgin EK flight! I had a similar experience two years ago with EK from SIN-BNE and I must say, from your report, they haven't changed much of their service and food choices in the Y sector. I have a similar food menu card for my two-way trips and had an exceptionally awesome and interactive crews (A Chinese, Australians, Ethiopian, Eastern Europeans and Middle Easterners crew)

On a side note, do Qantas give the same mileages points for EK-operated flights?

 
Benjamin



Never forget to be yourself.
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 16, posted (1 year 1 month 4 weeks 1 day 16 hours ago) and read 11230 times:

Hello Dirktraveller


Another great report of yours! Glad you liked Emirates, I'm planning on taking them as well in a few months.
Quite impressed by the meal service.

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently onlinedirktraveller From Singapore, joined Jan 2011, 595 posts, RR: 2
Reply 17, posted (1 year 1 month 4 weeks 1 day 16 hours ago) and read 11186 times:

Hi Alex,

Quoting RyanairGuru (Reply 14):
After reading Lammified's TR I also wonder if some Skywards members in the know book the one-stop in the hope of an upgrade!

I do wonder too, maybe Skywards members who are reading this might give some insight on this one.


Hi Benjamin,

Quoting boeingdotcom (Reply 15):
Congratulations to your virgin EK flight! I had a similar experience two years ago with EK from SIN-BNE and I must say, from your report, they haven't changed much of their service and food choices in the Y sector.

Thank you very much, glad to hear that EK still manage to be consistent after your flight to BNE two years ago. Anyway, I will be taking the return sector to SIN from BNE, so I would really looking forward to be on EK again. The meal service for Y looks great for the sector indeed.

Quoting boeingdotcom (Reply 15):
awesome and interactive crews

Yeah, I have to agree with you that most of the crew on my flight are polite and interactive in the same time.

Quoting boeingdotcom (Reply 15):
do Qantas give the same mileages points for EK-operated flights?

On EK-operated flights, Qantas give the same mileage points, based on your booking class. Although I would say this policy only applies if you book the flight using the QF code, even better if it is from QF website too.

Hi Marc,

Quoting MSS658 (Reply 16):
Another great report of yours! Glad you liked Emirates, I'm planning on taking them as well in a few months.
Quite impressed by the meal service

Thanks a lot. Nice to hear from you.

The meal service was great, and of course paper menu in economy is always much appreciated. I was glad that I had a positive experience of Emirates too. Great news, where will you be heading on Emirates in few months? Hopefully you will like them too!  


Once again, thanks very much for taking the time to read and dropping a comment, everyone.
I kindly appreciated it.

Regards,
Dirktraveller.


User currently offlineEmiratesEK231 From United States of America, joined Jul 2013, 79 posts, RR: 0
Reply 18, posted (1 year 1 month 4 weeks 1 day 15 hours ago) and read 11144 times:

Dirktraveller,

I noticed you mentioned OJ was standard on your meal service. Were you offered any other choices? OJ was standard with our meals, but immediately after the actual meal was served, a second cart was brought around offering things like water, mango juice, another juice type, various American sodas, and even alcohol which REALLY impressed me! And even after that, another line of FAs walked around offering tea and/or coffee! I truly felt like I was in the golden age of jet travel on EK!

Also, I remember having convenience packages on all of my flights. I have two of those packages I kept as little souvenirs of sorts lol. For some reason I never opened them on any of my flights. Wish I had as they contained one thing I was wishing I had... a face mask!

[Edited 2013-08-24 11:37:12]


I AM A NORTHWEST AIRLINES & EMIRATES LOVER! MY FAVORITE FLIGHTS HAVE BEEN ON THE 777, 727, DC-9, A320, AND 737.
User currently offlinePlaneHunter From Germany, joined Mar 2006, 6824 posts, RR: 77
Reply 19, posted (1 year 1 month 4 weeks 1 day 2 hours ago) and read 10761 times:

Hi dirktraveller,

very good report with nice pictures! Good to hear you enjoyed your first EK experience. The Y Class product is certainly impressive - you get the world's best IFE system, probably the world's best catering and plenty of legroom. 3-4-3 is certainly a weakness, but not as bad as often described.

Quoting dirktraveller (Thread starter):
Passing the Business Class seats upon boarding, I noticed that their window shutter was operated by button, really cool.

Nice, A6-ECI didn't have that when I flew on it.

Quoting dirktraveller (Thread starter):
My meal tray, which was one of the larger trays I have ever seen in Economy Class.

The meal looks very nice as usual. EK's Y Class meals even beat various airlines Business Class meals in terms of presentation.

Quoting dirktraveller (Thread starter):
Passing through used Business class section which looked comfortable.

It is very comfortable.

Quoting Ytraveller (Reply 1):
Pardon me if I'm wrong, but aren't the Business Class seats on Emirates angled, in other words, not lie-flat? I find that kind of amazing considering the kind of airline they're reputed to be. If you've ever flown in one of those angled seats, they're not that ideal for sleeping.

The seats seen above are lie-flat and very comfortable. They are even wider than on the A380. However, there are older seat versions installed on various aircraft. You can find out on the EK website which product to expect on which flight.

Quoting captainsloo (Reply 2):
Three seat in the middle for Business Class - who would want to sit in the middle seat?

Apparently there are enough people who don't mind. It's not so bad for couples or families. And btw, there are numerous airlines with middle seats in J Class.

No A380, But Still Great: ICN-DXB, EK 77W J Class (by PlaneHunter Nov 21 2012 in Trip Reports)


PH



Nothing's worse than flying the same reg twice!
User currently offlineMIAspotter From Spain, joined Nov 2001, 2784 posts, RR: 25
Reply 20, posted (1 year 1 month 4 weeks 1 day ago) and read 10649 times:

Hello dirktraveller.

Thanks for sharing your journey on EK.

Quoting dirktraveller (Thread starter):
I understand that many of a-netters here might be frequent passengers' of Emirates, but please join me on exploring Emirates service from the eyes of a first-timer.

I have yet to bee EK-tized.

Quoting dirktraveller (Thread starter):
On the MRT train to Changi Airport.

Ohh such an awesome system (albeit with some faults as of late) but I miss it... and miss the ¨Doors Closing... BEEP BEEP BEEP BEEP BEEP¨ what can I say... I am amused by simple things.

Quoting dirktraveller (Thread starter):
After completing the secondary security screenings at the gate, it was time for the boarding pass to be scanned. I was quite shocked when the red-light popped up when my boarding pass was scanned.

The staff member told me to wait for a while and informed me that I was relocated from my original seat 50H (I was wondering, where? to Business Class?  ).

Dang, so close... in my case it indeed bring the much coveted upgrade  
Quoting dirktraveller (Thread starter):
I made my way to the aerobridge for the L2 door and was greeted by two of the Flight Attendants, which directed me to my seat. On this B77W, the row 19 was located on a mini-economy cabin consisted of around 40 seats.

I love these mini sections, as you say it makes the flight more comfortable, when I flew on LH to SIN in 2008 (A343) I was seated in a similar mini-cabin, it was a much nicer experience. (Plus their old seats were very nice and comfy)

Quoting dirktraveller (Thread starter):
My seat, window seat 19A. The other two seats were later on occupied by a retired Australian couple heading home

Ohh lucky you, one row behind the dreadful ¨Windowless seat¨ I´d hate that.

Quoting dirktraveller (Thread starter):
Seatback view with greetings from the World's Best IFE system, the ICE.

Man it looks so nice, and all the controls are there in front of you, unlike QR´s.

Is there an IFE box under the seat?

Quoting dirktraveller (Thread starter):
My meal tray, which was one of the larger trays I have ever seen in Economy Class.
Choice of drink was orange juice as usual.

Food looks ok, and I like the shape of the containers, QR´s are made of cheap flimsy square bowls.

Quoting dirktraveller (Thread starter):
Good to see as Airline of the Year, EK used metal cutlery in Economy Class.

OMG! QR use plastic  
Quoting dirktraveller (Thread starter):
In Emirates, seems 'reaching for the stars' is the theme..

Ohh very nice, must be cool to see   I remember when it was first introduced.

Quoting dirktraveller (Thread starter):
The pillow and blanket for the red-eye flight to MEL.

Shame about the lack of amenity kit, I had one on the 7hrs SIN-DOH flight which was a night flight, but then again when I flew them DOH-HKG which was a night/day flight they also had them.

Quoting dirktraveller (Thread starter):
Before coming down with meal trolleys, cabin crew came around with hot towels. Nice touch.

That´s a nice touch, QR only give you those wet refreshing towels in a sachet... the only other airline where I was offered a hot towel in economy was LH (and scented)

Overall it looks like a nice flight on EK, and comparing it to my recent QR flight, I think EK offers a much better product on Y.

I should give them a try soon.

Cheers
MIAspotter.



I think, therefore I don´t fly Ryanair.
User currently onlinedirktraveller From Singapore, joined Jan 2011, 595 posts, RR: 2
Reply 21, posted (1 year 1 month 4 weeks 22 hours ago) and read 10550 times:

Hi EmiratesEK231,

Quoting EmiratesEK231 (Reply 18):
I noticed you mentioned OJ was standard on your meal service. Were you offered any other choices?

Yeah, OJ is a standard which on most of my flights I always picked orange juice to go with my meal. That being said, they only offered drink once during the meal service, which consisted of a choice between orange, apple, and mango juice, water, or soft drinks. There's also red wine offered if I'm not mistaken. After all trays cleared, the crew also go around the cabin offering tea or coffee too. Really good meal service I must say.

Quoting EmiratesEK231 (Reply 18):
Also, I remember having convenience packages on all of my flights. I have two of those packages I kept as little souvenirs of sorts lol.

Haha, same as you, I rarely used amenity kits in-flight. I kept them as a form of souvenir too, especially on carriers that I knew I might rarely fly on.

Hello PH,

Quoting PlaneHunter (Reply 19):
very good report with nice pictures! Good to hear you enjoyed your first EK experience.

Thank you very much, nice to hear from you. I am glad that I had a positive first experience with EK, and certainly they have performed well throughout the flight.

Quoting PlaneHunter (Reply 19):
The Y Class product is certainly impressive - you get the world's best IFE system, probably the world's best catering and plenty of legroom

You are right, and I guess it's of little surprise they are "Airline of the Year" for 2013.  
Quoting PlaneHunter (Reply 19):
3-4-3 is certainly a weakness, but not as bad as often described.

I agreed with you on this one. This is my first time flying a B777 with a 3-4-3 configuration and I was a bit worried initially, that I might be uncomfortable on this flight. But apparently it was not that bad, and I still managed to enjoy the flight in this configuration.

Quoting PlaneHunter (Reply 19):
Nice, A6-ECI didn't have that when I flew on it.

I noticed that in your trip report, it is surprising that they have same type of seat as my flight but they did not install that automatic window-shades in A6-ECI. I do wonder how many B77W in Emirates fleet that has its windows operated by a touch of a button, now.

Quoting PlaneHunter (Reply 19):
It is very comfortable.
Quoting PlaneHunter (Reply 19):
The seats seen above are lie-flat and very comfortable. They are even wider than on the A380.

Great to hear that the seats is actually lie-flat and comfortable indeed. From its looks I did thought it was angled-flat. Seems EK have a deceivingly looked Business class seats, if their B77W have a wider J class seat compared to A380 when actually A380 is 1-2-1 and B77W is 2-3-2 configured.

Hi MIAspotter,

Thanks for reading, it's a pleasure to share my first EK experience.

Quoting MIAspotter (Reply 20):
I have yet to bee EK-tized.

I thought I was the only few people in this forum who have never stepped on an EK cabin. Good to hear another a-netter who have yet to experience EK haha!

Quoting MIAspotter (Reply 20):
Ohh such an awesome system (albeit with some faults as of late) but I miss it... and miss the ¨Doors Closing... BEEP BEEP BEEP BEEP BEEP¨ what can I say... I am amused by simple things.

Yes I also missed this simple things ever since I moved overseas. The MRT itself is not the perfect system (as you can say some faults lately), but definitely better than what you might seen in other parts of the world. Good to hear that you felt its an awesome system, at least I know I made this opinion not based on bias.

Quoting MIAspotter (Reply 20):
when I flew on LH to SIN in 2008 (A343) I was seated in a similar mini-cabin, it was a much nicer experience. (Plus their old seats were very nice and comfy)

Yes, I do like these mini cabins, feels somehow more exclusive and private. I flew LH in J back in 2011, and I had a smaller cabin as well, it was row 3 if I'm not mistaken.

Quoting MIAspotter (Reply 20):
one row behind the dreadful ¨Windowless seat¨ I´d hate that.

Haha, I was really lucky that day. Once I was allocated in the "dreadful windowless seat" in QF earlier this year, in the end what better way to spend the entire flight other than sleeping, knowing you have no windows to peek while flying.

Quoting MIAspotter (Reply 20):
Man it looks so nice, and all the controls are there in front of you, unlike QR´s.

Yeah, I liked it when carriers put their controls in-front, or at least covered under the armrest (like those on QF A380s). It just seemed to be annoying when you accidentally pressed things in the control when it was located in the armrest.

Quoting MIAspotter (Reply 20):
Is there an IFE box under the seat?

There is, but it was considerably small, and it was situated between the middle and the aisle seat. Those who were sitting on window seat is not bothered with the IFE box at all.

Quoting MIAspotter (Reply 20):
OMG! QR use plastic

Oh my, they should really catch up.  
Quoting MIAspotter (Reply 20):
Ohh very nice, must be cool to see

With all the mood lighting that keep changing between the different phases of flight, in addition to the stars in the ceiling, it was really cool indeed, feels like I was in a space ship instead of your everyday B77W haha.

Quoting MIAspotter (Reply 20):
Shame about the lack of amenity kit, I had one on the 7hrs SIN-DOH flight which was a night flight

Yes, the amenities definitely need an improvement. Good to know that QR offered amenity kit on your 7-hours flight. I do wonder why EK leaves the pasengers on this sector without amenity kits, and an empty toilet to make things worse.

Quoting MIAspotter (Reply 20):
That´s a nice touch, QR only give you those wet refreshing towels in a sachet

I think EK is the last few carrier that maintained a hot towel service on Economy these days, which is good on them. I flew several other carriers and they have replaced them with refreshing towels too, sadly.

Quoting MIAspotter (Reply 20):
Overall it looks like a nice flight on EK, and comparing it to my recent QR flight, I think EK offers a much better product on Y.

It was an enjoyable flight indeed, and probably on your next travels, you should consider including EK in your list.  

Thanks for taking the time to read and dropping by, everyone.

Regards,
Dirktraveller.


User currently offlineallrite From Australia, joined Aug 2007, 2146 posts, RR: 5
Reply 22, posted (1 year 1 month 4 weeks 8 hours ago) and read 10016 times:

Hi Dirktraveller,

Thanks for the comprehensive trip report. Great overview of what you get on the flight.

Quoting dirktraveller (Reply 21):
I thought I was the only few people in this forum who have never stepped on an EK cabin. Good to hear another a-netter who have yet to experience EK haha!

Haven't flown them either, though I guess with the Qantas tie up the chances are higher now (though I suspect it will be by redemption, if anything).

Quoting dirktraveller (Reply 21):
The MRT itself is not the perfect system (as you can say some faults lately), but definitely better than what you might seen in other parts of the world.

How can anyone not appreciate the MRT? That feeling when you step into the airconditioning of the train is pure bliss!  
Quoting dirktraveller (Thread starter):
As a first time EK passenger I was amazed looking at the "light show" and the 'stars' in the ceiling. Nice set of decoration!

Maybe they could show the constellation of their destinations instead. Seems like it's almost as many as the stars displayed!



Applying insanity to normality
User currently onlinedirktraveller From Singapore, joined Jan 2011, 595 posts, RR: 2
Reply 23, posted (1 year 1 month 4 weeks 7 hours ago) and read 9984 times:

Hi Allrite,

Thanks for reading the TR. Great to hear from you again.

Quoting allrite (Reply 22):
Haven't flown them either, though I guess with the Qantas tie up the chances are higher now

Wow, seems it's not really few people here who have not try EK yet. I think with the Qantas tie-up it opened more chances to fly EK now, especially when the code-share gave you full miles and status credits on those EK-operated flights.

Quoting allrite (Reply 22):
How can anyone not appreciate the MRT? That feeling when you step into the airconditioning of the train is pure bliss

I can't be sure, but the MRT system itself have been in the spotlight in local media lately for delays in peak hours.

That feeling of stepping into an air-conditioned train after a long walk in the warm Singapore weather is indeed a pure bliss, unless it's a Sunday morning towards Orchard Road  
Quoting allrite (Reply 22):
Maybe they could show the constellation of their destinations instead. Seems like it's almost as many as the stars displayed

Haha, what a great idea. Not sure how many stars displayed, but maybe I can try count them if I have difficulty to sleep on the return flight (instead of counting the sheep)  

Regards,
Dirktraveller.


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