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Thai Airways, C Class: Bangkok To Kuala Lumpur  
User currently offlineknightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Posted (1 year 1 month 4 weeks 13 hours ago) and read 8010 times:

744px-Thai-Airlines-Logo_2008.svg

Airline: Thai Airways
Aircraft:
Boeing B 777-300
Cabin:
Business Class
Seat:
12G, aisle
From:
Bangkok
To:
Kuala Lumpur
Date:
24. August 2013
Departure:
16:40
Arrival:
19:50

BSLKUL

TRANSFER IN BANGKOK

The transfer in Bangkok is a swift and efficient affair. The Thai Airways First Class pick up ejects me by the escalators leading one floor up to the security checkpoint and the transit area.

THE LOUNGE

From security I am escorted to the Thai Airways First Class lounge, where I receive a refreshing towel and a welcome drink. My stay here will not be long, so I just order a lemon ice tea and check my mails before it’s time to leave again. The lounge is very quiet at this time of day.

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BOARDING

About twenty minutes before departure, one of the lounge attendants comes to inform me that my flight will be departing shortly and I should make my way to gate C5. I am one of the last Business Class passengers to board. Unfortunately I only manage to take one picture of the aircraft taking me to Kuala Lumpur this afternoon.

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THE CABIN

The aircraft operating today’s flight is an ex Jet Airways bird in the herringbone configuration in Business Class. I always thought that this would be the same seat as what Air Canada and Cathay Pacific used to have. To be honest I’m still not quite sure if it is or not. Somehow this seat feels a lot more spacious, more roomy. It also strikes me that you’re a lot more exposed in this configuration and you have the passenger on the aisle seat in full view – and vice versa.

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Regrettably, Thai Airways has not been a very careful surrogate to this plane. There are traces of neglect and damage throughout the cabin. During the take-off roll my IFE screen – which apparently should be locked for take-off and landing – comes undone from the acceleration and won’t close anymore. I have to hold on to it to stop it from swinging about. Judging by all the clicking noises in the cabin, I am not the only one with this problem.

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SERVICE

Service is efficient. On the ground we receive, in sequence, a welcome drink, hot towel and the menu.

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THE MEAL

The meal is served on a tray from a trolley. The first and main course arrive at the same time, which is hardly surprising given the flight is only 90 minutes. For a starter we have crab meat in a smoked salmon parcel, which is quite good. There are three choices for the main. I go with the shrimps and scallops with pomme duchesse and vegetables. And for dessert there is some toffee and banana cake on a biscuit base, which is okay.

Drinks are not served from a trolley. Instead, the crew come round with a tray of different drinks for passengers. Other drinks are however available on demand.

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ARRIVAL

As we begin our descent, the crew pass through the cabin distributing priority lane cards for immigration. We arrive at the satellite, from where it is just a short trip by shuttle to the main building. I have arrived back in Kuala Lumpur.

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9 replies: All unread, jump to last
 
User currently offlineMSS658 From Belgium, joined Oct 2010, 2474 posts, RR: 16
Reply 1, posted (1 year 1 month 4 weeks 7 hours ago) and read 7423 times:

Hi William

Nice TR, sad to see TG taking bad care of that beautifull 77W.

Greetings
Marc



Next trip report: Well worn A330s and Hassle free MUC transfer
User currently offlineknightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 2, posted (1 year 1 month 3 weeks 6 days 8 hours ago) and read 6697 times:

Hi Marc

Quoting MSS658 (Reply 1):
Nice TR, sad to see TG taking bad care of that beautifull 77W.

It really is a shame about those aircraft. It made me wonder what the interiors of the ones still flying for Jet Airways looked like. But maybe Thai Airways will only replace the interiors once they're truly worn out.

Thanks for taking the time to comment.

Cheers,
William


User currently offlinedebonair From Germany, joined Jan 2004, 2444 posts, RR: 4
Reply 3, posted (1 year 1 month 3 weeks 5 days 15 hours ago) and read 6327 times:

Nice TR...

Quoting knightsofmalta (Reply 2):
It really is a shame about those aircraft. It made me wonder what the interiors of the ones still flying for Jet Airways looked like. But maybe Thai Airways will only replace the interiors once they're truly worn out.

AFAIK, the a/c is still on lease from Jet Airways. So the owner is actually Jet Airways, who will be responsible for all maintenance and cabin lay-out. THAI is the lessor and might be only responsible for line maintenance in the name of Jet Airways.


User currently offlineSultanils From Belgium, joined Mar 2010, 1744 posts, RR: 30
Reply 4, posted (1 year 1 month 3 weeks 5 days 3 hours ago) and read 6035 times:
Support Airliners.net - become a First Class Member!

Hello knightsofmalta,

Nice shorttish report! Wow, this cabin has seen some (ab)use. Did you notify the crew on your default screen?

Quoting knightsofmalta (Thread starter):
t also strikes me that you’re a lot more exposed in this configuration and you have the passenger on the aisle seat in full view – and vice versa.

So it looks like but the question is if the advantage of easy in/out weighs up to the level of pricacy?

Sultanils



In thrust we trust.
User currently offlineTay52 From Canada, joined Feb 2013, 73 posts, RR: 0
Reply 5, posted (1 year 1 month 3 weeks 5 days 1 hour ago) and read 5979 times:

Nice reports. I've enjoyed reading them!

I think the seats are the same as the AC pods, maybe the colour scheme makes them look and feel bigger?

thanks!

Jean


User currently offlineadamspotter From Netherlands, joined Feb 2011, 1168 posts, RR: 12
Reply 6, posted (1 year 1 month 3 weeks 1 day 1 hour ago) and read 5331 times:
Support Airliners.net - become a First Class Member!

Hi William,

Another nice and short report here.
Interesting to see the Herringbone seating here on TG. That cabin sure has seen a lot of abuse, very poor for a premium cabin IMHO and not up to TG standards!
The meal looks ok, although not overwhelming!

cheers,

Brendan


User currently offlineknightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 7, posted (1 year 1 month 3 weeks 18 hours ago) and read 5221 times:

Hi Debonair

Quoting debonair (Reply 3):
AFAIK, the a/c is still on lease from Jet Airways. So the owner is actually Jet Airways, who will be responsible for all maintenance and cabin lay-out. THAI is the lessor and might be only responsible for line maintenance in the name of Jet Airways.

Thanks for the clarification. I found everything about the plane a bit strange. I would have expected for example, that they'd have changed the seat covers to the Thai colours seeing as these seem to be longterm leases. And the screen on the IFE remote control still said Jet Airways.

Hi Nils

Quoting Sultanils (Reply 4):
Did you notify the crew on your default screen?

No, I figured if I do that they might decide to put me back in Economy for the landing for 'safety' reasons or something like that.

Quoting Sultanils (Reply 4):
So it looks like but the question is if the advantage of easy in/out weighs up to the level of pricacy?

For me I'd say no. I didn't like being so exposed. And I think that unless you're really huge, you shouldn't have any trouble getting in and out of seat, even if it were narrower.

Hi Tay52

Quoting Tay52 (Reply 5):
Nice reports. I've enjoyed reading them!

Thank you, glad you enjoyed the reports.

Quoting Tay52 (Reply 5):
I think the seats are the same as the AC pods, maybe the colour scheme makes them look and feel bigger?

According to seatguru the Air Canada birds have two inches less in terms of pitch.

Hi Brendan

Quoting adamspotter (Reply 6):
That cabin sure has seen a lot of abuse, very poor for a premium cabin IMHO and not up to TG standards!

No, certainly not one of Thai's finest moments. I just don't get it. If they're going to use these birds only on these short trunk routes, why have such a Business Class product?

Quoting adamspotter (Reply 6):
The meal looks ok, although not overwhelming!

The meal was okay, nothing special though. Same goes for the service.

Thanks for posting.

Cheers,
William


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6824 posts, RR: 77
Reply 8, posted (1 year 1 month 2 weeks 6 days 8 hours ago) and read 4650 times:

Hi William,

another nice report! You did indeed get the last remaining Jet Airways 77W in the Thai fleet - I guess it will leave in the next few months once the next factory new 77W gets delivered.

Quoting knightsofmalta (Thread starter):
I always thought that this would be the same seat as what Air Canada and Cathay Pacific used to have. To be honest I’m still not quite sure if it is or not. Somehow this seat feels a lot more spacious, more roomy.

I just checked on Seatguru - the Jet Airways seat is 23 inches wide, while the Air Canada seat is 20.35 inches wide.

Quoting knightsofmalta (Thread starter):
Regrettably, Thai Airways has not been a very careful surrogate to this plane. There are traces of neglect and damage throughout the cabin. During the take-off roll my IFE screen – which apparently should be locked for take-off and landing – comes undone from the acceleration and won’t close anymore. I have to hold on to it to stop it from swinging about. Judging by all the clicking noises in the cabin, I am not the only one with this problem.

As suggested, Jet Airways is the owner of the aircraft, but I'm wondering why Thai accepts such a poor cabin condition? And I'm wondering how's the situation on the other frames, including the ones now flying again for Turkish Airlines.

Quoting knightsofmalta (Thread starter):
I go with the shrimps and scallops with pomme duchesse and vegetables.

The food in general looks fine, but the main course presentation is not overwhelming.


PH



Nothing's worse than flying the same reg twice!
User currently offlineknightsofmalta From Malta, joined Nov 2005, 1836 posts, RR: 20
Reply 9, posted (1 year 1 month 2 weeks 2 days 18 hours ago) and read 4208 times:

Hi Udo

Quoting PlaneHunter (Reply 8):
You did indeed get the last remaining Jet Airways 77W in the Thai fleet - I guess it will leave in the next few months once the next factory new 77W gets delivered.

Thanks for the clarification. Trust my luck to end up with the oldest bird in the fleet!

Quoting PlaneHunter (Reply 8):
I just checked on Seatguru - the Jet Airways seat is 23 inches wide, while the Air Canada seat is 20.35 inches wide.

Yes, I checked on that too in the meantime. So there is indeed a difference.

Quoting PlaneHunter (Reply 8):
As suggested, Jet Airways is the owner of the aircraft, but I'm wondering why Thai accepts such a poor cabin condition? And I'm wondering how's the situation on the other frames, including the ones now flying again for Turkish Airlines.

Perhaps if Jet Airways isn't planning to place the aircraft back into service once Thai return it, then there's not much point in doing any work on it. And Thai probably don't mind because they know the plane is on its way out anyway.

Quoting PlaneHunter (Reply 8):
The food in general looks fine, but the main course presentation is not overwhelming.

True, but still not bad for such a short flight.

Thanks for posting.

Cheers,
William


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