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UAL 744 NRT-LAX..crappy  
User currently offlineQantas777 From United States of America, joined Aug 2000, 484 posts, RR: 1
Posted (11 years 7 months 2 weeks 2 days 19 hours ago) and read 4039 times:

Hey folks, thought I would write a report on my UAL flight to LAX last Monday. I was non-reving back to Atlanta and my Atlanta bound flight was looking iffy so I decided to ID-90 on United and pick a DL flight at LAX back to Atlanta. So, I bought an ID-90 Y fare ticket for around $155.00. Not too bad and it was worth it since I had to be in ATL on Tuesday (today!).

So, my name was called about 15 minutes into the boarding process. I saw that I was given an isle in row 56. I have been very spoiled on my travels and I am use to flying Business, so this was a bummer. I asked if I could be upgraded since I was an airline employee but the gate agent said no because I bought a Y fare ticket......which I did not know at the time. I offered to pay extra bc. a 6ft 5in fellow like me does not do well in economy on a 9hr segment. The agent declined and told me to board. So I asked the F/A's to see what they would say. The F/A's were all nice and told me they had no problem but the decision was up to the gate agent. So, they asked the gate to come down and talk to me. I waited a bit and a man came down and told me I bought a Y fare ID-90 and that there was no way I would sit in Business Class, even though it was very open. So I went to my seat in coach and was extra saddened to see no PTV. I thought UAL 744's had them in coach????????????? Make a long story short, the f/a's were really attentive and professional. They smiled and the ladies were hot. Good stuff. The food was good too and my rice/pork dinner was awesome for coach.

I must say that I was pretty pissed overall about the business class situation. IN the US, when I have used an ID-90, I have been upgraded lots with no problem. But in Japan, the agents were so lame. I thought it was up to the head purser to allow for upgrades??? I thought UAL was OK with upgrades. I do realize that I bought a Y fare too late, so technically I have no right to be angry............but I am. When you look at it, it's no big damn deal to sit me in business. Not many people were there and no paying pax would have noticed. I am a fellow airline employee, does that count? I am not looking for food/drink and TV, all I wanted was some room so I could sleep bc I was up for 30 hrs prior stuck in Guam. Whatever, the agents can kiss my rear.

As for UAL, they were good. I enjoyed the service and being on William A. Patterson 747-400 was nice. Left at 410pm and landed around 8am. On time and smooth flight. As for ID-90's in Asia, they all suck.

--Patrick

38 replies: All unread, showing first 25:
 
User currently offlineZrs70 From United States of America, joined Dec 2000, 3129 posts, RR: 9
Reply 1, posted (11 years 7 months 2 weeks 2 days 15 hours ago) and read 3865 times:

I don't get it....

What about the flight was "crappy"? It sounds like it was the gate agent that upset you, not the flight.

Are you of the ilk that thinks that if there is an empty seat in C or F, it should be filled with opperational upgrades?



14 year airliners.net vet! 2000-2013
User currently offlineShamrock104 From Ireland, joined Sep 2000, 523 posts, RR: 1
Reply 2, posted (11 years 7 months 2 weeks 2 days 10 hours ago) and read 3719 times:


Qantas777,

you should be grateful you can by a ticket for $155, non airline-employees have to pay a lot more. If I were the agent at NRT I would have had you reported for your 'I have to have an upgrade now' attitude.


User currently offlineBoeingnut From , joined Dec 1969, posts, RR:
Reply 3, posted (11 years 7 months 2 weeks 2 days 10 hours ago) and read 3659 times:

I do realize that I bought a Y fare too late, so technically I have no right to be angry............but I am.

You paid for Y, you got Y, so what is the problem here?

When you look at it, it's no big damn deal to sit me in business.

Yes, it would be, because you paid for a Y ticket.

Not many people were there and no paying pax would have noticed.

Oh, so its okey to steal (which in effect it would be, getting something which you did not pay for in the first place) if noone notices, or there are lots of said item lying around?

I am a fellow airline employee, does that count?

Um, how about NO? You were not flying on your employer's a/c. You were already using your airline employee benefit by being able to buy a one way ticket from NRT to LAX for $155. So by the ID90 rules, that ticket has a retail price of over $1550. Getting to ride trans-Pacific for $1400 less than someone who bought a ticket on the same fare rule for you isn't enough?

Make a long story short, the f/a's were really attentive and professional. They smiled and the ladies were hot. Good stuff. The food was good too and my rice/pork dinner was awesome for coach.

Sounds like you had a great flight back to the States to me!

As for ID-90's in Asia, they all suck

Then pay full fare like the rest of us, then!


User currently offlineSeiple From , joined Dec 1969, posts, RR:
Reply 4, posted (11 years 7 months 2 weeks 2 days 8 hours ago) and read 3626 times:

You paid for coach, got coach. What's the big deal?

If you were to be upgraded to Business, I'd pray there were no 1K, 1P, or 2P MileagePlus members left in coach.


User currently offlineQantas777 From United States of America, joined Aug 2000, 484 posts, RR: 1
Reply 5, posted (11 years 7 months 2 weeks 2 days 7 hours ago) and read 3624 times:

I don't get it....

What about the flight was "crappy"? It sounds like it was the gate agent that upset you, not the flight.

-----Yes it was the agent that did it, which tainted the rest of my flight.


If I were the agent at NRT I would have had you reported for your 'I have to have an upgrade now' attitude.

----Shamrock104 get a life. I did not create any scene or make any problems for people. Nobody was agitated at me and I was polite. I was stuck in a freakin Typhoon in Guam and was up forever and really tired. I just wanted a roomy seat for my long shanks.

I just sense a lot of bitterness for those paying people. If it makes you feel better I will be a paying pax next week when I lose my benefits.

Thanks for pointing out my flaws in the writing. I love arguments!





User currently offlineSean-SAN- From United States of America, joined Aug 2002, 768 posts, RR: 1
Reply 6, posted (11 years 7 months 2 weeks 2 days 6 hours ago) and read 3613 times:

Qantas, in your post, you come across as ungrateful, and whinny. You're not the first person to get to sit in coach after a crappy connection, trust me.



User currently offlineToFlyToServe From United States of America, joined Oct 2002, 32 posts, RR: 0
Reply 7, posted (11 years 7 months 2 weeks 2 days 6 hours ago) and read 3596 times:

I agree with SEAN-SAN. I think all of us that are upgraded or fly non-rev need to remember it is a privlige not a right. As for our friend not "bothering the agents at the gate" he needs to remember if the agent said NO then do not continue on with asking the F/As. Sound like a child pitting his parents towards each otherto try to get what he wants. If the an agent came on board to tell you what everyone else has told you and what you already knew then YES you where being a problem and should have been denied boarding regardless if you if you went through a storm in Gaum or not.

User currently offlineZrs70 From United States of America, joined Dec 2000, 3129 posts, RR: 9
Reply 8, posted (11 years 7 months 2 weeks 2 days 5 hours ago) and read 3584 times:

Just reread the original post. I got to the part that said, "And the ladies were hot."

Are you for real???? With an attitude like that you belong in coach.



14 year airliners.net vet! 2000-2013
User currently offlineQantas777 From United States of America, joined Aug 2000, 484 posts, RR: 1
Reply 9, posted (11 years 7 months 2 weeks 2 days 5 hours ago) and read 3577 times:

Zrs70, we need more pretty ladies in airplanes. F/A's are complete dogs in America and we need some hot women in the goddamn cabin. It was real nice to look at them walking up and down the airplane while my numb legs were pinned to my tits.

ToFlytoServe, you are right, its a privledge. However, you only get somewhere in life if you dont give up. I never bothered anyone. No yelling or folks saying just sit down. It never hurts to ask again as long as you dont create a problem. And no, I should not have been denied boarding you tight ass.





User currently offlineBoeingnut From , joined Dec 1969, posts, RR:
Reply 10, posted (11 years 7 months 2 weeks 1 day 10 hours ago) and read 3438 times:

Zrs70, we need more pretty ladies in airplanes. F/A's are complete dogs in America and we need some hot women in the goddamn cabin. It was real nice to look at them walking up and down the airplane while my numb legs were pinned to my tits.

Wow, I thought attitudes like that went out in the 50's. The F/As are professionals, doing a job (and for the most part, doing it extremely well!). They are not there for your visual entertainment. If you want to go fawn over some "hot women", as you so nicely put it, go to a strip club in LA.

Maybe you should just stop now, because you've already buried yourself fairly deep as is.


User currently offlineAgmyvr From Canada, joined Sep 2001, 143 posts, RR: 0
Reply 11, posted (11 years 7 months 2 weeks 21 hours ago) and read 3354 times:

being an airline staff for over 15 years... I just stick to the rule, specially when I am travelling with other airlines, if they really need to put ID pax in Bz, they will off course consider their own employees b4 others.....that simple!



User currently offlineShamrock104 From Ireland, joined Sep 2000, 523 posts, RR: 1
Reply 12, posted (11 years 7 months 2 weeks 21 hours ago) and read 3351 times:


Boeingnut,

Here here, this guy is totally 100 percent out of line.


User currently offlineBlink182 From Azerbaijan, joined Oct 1999, 5480 posts, RR: 15
Reply 13, posted (11 years 7 months 2 weeks 20 hours ago) and read 3346 times:

You paid a Y Class fare, and got a Y Class seat. What's the big deal?

blink



Give me a break, I created this username when I was a kid...
User currently offlineMr.BA From Singapore, joined Sep 2000, 3423 posts, RR: 22
Reply 14, posted (11 years 7 months 2 weeks 16 hours ago) and read 3327 times:

F/As are there to ensure safety and deliver service to passengers. As simple as that. You paid for a Y, you get a Y class seat, isn't it supposed to be this way? If you pay for a set of meal you don't expect to get 2 sets?


Boeing747 万岁!
User currently offlineTranStar From United States of America, joined Jul 1999, 530 posts, RR: 0
Reply 15, posted (11 years 7 months 2 weeks 2 hours ago) and read 3246 times:
Support Airliners.net - become a First Class Member!

My view of the UAL personnel at Narita was that they were very efficient, but very rule oriented. They move those 747s out on the dot on time. However, they are very rigid on regulations.



User currently offlineCathay Pacific From Australia, joined May 2000, 1864 posts, RR: 1
Reply 16, posted (11 years 7 months 1 week 6 days 21 hours ago) and read 3207 times:

If everyone starts bending the rules then is there any point of having them in the first place?


cathay pacific, now you're really flying
User currently offlineSegmentKing From , joined Dec 1969, posts, RR:
Reply 17, posted (11 years 7 months 1 week 6 days 18 hours ago) and read 3187 times:

the United Interline Agreement states that if you desire an upgrade, you must purchase it from the proper fare bucket and if you do not receive that class of service, you may apply for a difference in fare through WHQ Pass Bureau-WHQVW or call Sue Dressler at 847 700 9315 if you have any problems or want some clarifications about non-rev travel on United.

Now some of us do get special treatment if a flight is open... I'll admit that I've been given F when I'm on a fee-waived ticket when there is normally an add-collect, per our contract, but sometimes they dont' do it.

But if i travel overseas, I don't ticket myself until about a week out based on the loads.. If i think i'll have a chance up front, I'll do the ZED-F/C fare instead of ID90 (such a waste of money anyway)... if it looks like I'll be stuck in back, I'll do the standard ZED-Yxx issuance...

Don't @#*#( because some agents were following the rules for once.

.......Can I @#*# back about trying to upgrade on Delta on an L or U fare? I mean, I offered to pay the difference...........................


User currently offlineSegmentKing From , joined Dec 1969, posts, RR:
Reply 18, posted (11 years 7 months 1 week 6 days 18 hours ago) and read 3184 times:

I forgot to add this ~~~

It has to be in your INTERLINE AGREEMENT, AND IT HAS TO BE A RECIPROCAL agreement, in order for OALs traveling on United to purchase First/Business Class product on a space-available basis (BP9 mind you)

-n


User currently offlineSegmentKing From , joined Dec 1969, posts, RR:
Reply 19, posted (11 years 7 months 1 week 6 days 18 hours ago) and read 3180 times:

and another error.. WHQVW is for the general interline department, you could send a telex to HDQPUUA

User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Reply 20, posted (11 years 7 months 1 week 6 days 17 hours ago) and read 3192 times:

It is whining and snivelling people like you that give all interline passriders a bad name. Let me reiterate the 13 golden rules of non-rev for your benefit.

1) The first rule of non-rev is... you do not talk about non-rev.
2) The second rule of non-rev is.. you DO NOT talk about non-rev.
3) Your ass is in the gate agent's hands. Be nice and they will be gentle.
4) Backup. Backup. Backup.
5) Thou shalt not whine.
6) If you want to go somewhere, chances are that others do too so you probably won't be able to.
7) Repeat after me, "Thank you for that middle seat"
8) Everyone has a sob story, but they paid.
9) Repeat after me, "Whichever meal selection you have left is fine, thanks"
10) Drink too much and kiss your passes goodbye.
11) Children should be seen and not heard. Nonrevs should be neither seen nor heard.
12) Always thank the crew for the "great flight", even if it sucked.
13) Nonrev is a priviledge, not a right. Never ever forget this.


User currently offlineUALDUDE From United States of America, joined Oct 2000, 170 posts, RR: 2
Reply 21, posted (11 years 7 months 1 week 6 days 4 hours ago) and read 3146 times:

Get used to it. We do not upgrade non-revs anymore than any other airline. I had horrible luck on other airlines getting upgraded when it was completely open. They act like they are giving away gold bars by putting you in C class. I am a gate agent and anymore I just follow the simple rule that if your airline was good to me, I will try to be good to you, if your airline was bad to me, your ass is sitting in the back, end of story. Your airline DL has been very good and I try to upgrade DL employees when I can. Also, Royal Jordanian has been an excellent airline for upgrading. Thai, Emirates, Cathay, American all are stingy. On Thai, the only time I got to sit up front was when my friend was the Captain and told the purser to come move me up. He said "when the door closes, it's my airplane!"

User currently offlineDouglasdc8 From Australia, joined Dec 2007, 0 posts, RR: 0
Reply 22, posted (11 years 7 months 1 week 6 days 2 hours ago) and read 3113 times:

B747-437B,

May I suggest an additional rule? If they run out of meals, one must say "oh no problem, I'm not hungry anyway." After you have not eaten for 3 days...


User currently offlineB-HXB From New Zealand, joined Jan 2001, 745 posts, RR: 0
Reply 23, posted (11 years 7 months 1 week 6 days 2 hours ago) and read 3116 times:

"Thai, Emirates, Cathay, American all are stingy."

Upgrading non-revs to me would be totally unacceptable given there are paying passengers aboard in all classes. Glad to hear that CX, an airline I fly fairly frequently, actually recognises where their revenue is coming from.


User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 43
Reply 24, posted (11 years 7 months 1 week 5 days 22 hours ago) and read 3104 times:

B-HXB,

Exactly my thoughts. Qantas777 was a DL non-rev... Why should UA upgrade him?? I would upgrade any 1K/1P/2P before any non-revs if I was in charge of the situation. These are your best customers, the ones who choose your airline because of elite benefits. Sorry Qantas777, I didn't quite get your point.

Happy holidays to everybody,

LH747



Air Asia Super Elite, Cebu Pacific Titanium
25 UALDUDE : " Upgrading non-revs to me would be totally unacceptable given there are paying passengers aboard in all classes. Glad to hear that CX, an airline I f
26 B-HXB : UALDUDE - sorry, I think I might have miscommunicated my point a little. I totally agree with you that you can't go around upgrading frequent flyer pa
27 SegmentKing : airlines don't upgrade non-revs for a simple reason: protecting their product. Everyone hates to be crammed into a cabin of an aircraft, be it busines
28 B747-437B : I don't see the problem here. You bought an ID90 that allowed you to travel in coach ONLY. This was clearly communicated as part of your interline agr
29 Dutchdeltadude : Be happy you can fly economy for USD150. I have to pay at least 5 times more. And when I fly business at least 30 times more. Thank got I am no fliht
30 Nonrevman : Look at GRS very carefully for pass travel on UA. When you get to UA's page look at the bottom under embargoes/restrictions/special fares. Pay close a
31 UAL1837 : Uh, not true, 3 days ago I flew both biz and first on United (employee here) to europe and back.
32 SegmentKing : that's for interline agreements unless otherwise stated in the contract..... -nate
33 AWA22 : In my opinion unless your flying your airline don't ask for first class. I work the gate and I hate when OALs ask for it. If its avail and there are n
34 Dutchdeltadude : I am so amazed by this discussion. In 2002, my company paid more then 100,000 USD to mostly DL, UA and KL for my 20 roundtrips between AMS and the US.
35 AA61hvy : how many guys call their chest/pectoral muscles tits?
36 Sabena332 : I agree with most of the guys here, I also bought a (very cheap) ID90 ticket and I am happy when I get a free seat in the Economy Class tomorrow. You
37 KaiTakFan : Well, I think QANTAS777 has earned his new asshole that has been torn by everyone here!! You really have some nerve questioning the agent and flight a
38 NWAgoldelite : I dont see why everyone is harrasing Qantas. I don't see what the big deal was about upgrading a guy and being nice about it. I think the agents shoul
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