Singapore_Air From United Kingdom, joined Nov 2000, 13547 posts, RR: 21 Posted (6 years 3 weeks 6 days 23 hours ago) and read 22221 times:
Disclaimer:
The written opinions expressed below do not necessarily represent the views of Singapore Airlines Limited – a subsidiary of Singapore Airlines Group – A Member of Star Alliance. The written opinions expressed below do not necessarily represent the views of Vietnam Airlines Corporation. This trip report is relatively long so I recommend a spread-out viewing. In addition, any times mentioned are times from the origin destination (London GMT, Singapore GMT +8, and Vietnam GMT 7). Names of people (e.g.: flight attendants) have been initialised for security purposes. The aim of this trip was to conduct a more-or-less full evaluation of points I thought were important and hence, the length of this trip report is in my view, probably not able to be shorter. I do apologise!
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Vietnam Airlines VN458
VN-B212
Photograph not available
Saigon Tan Son Nhat Domestic Terminal – Quinhon Airport
With a minibus, we arrived at SGN again for a 10 day trip to Quinhon in the central part of Vietnam. A provincial city, there is only one flight a day from SGN and HAN to UIH. The domestic terminal was quite empty and there were several cancellations of flights between HAN and SGN it seemed. I also noticed the lack of male Vietnam Airlines staff and everyone was a woman except for the three security officers. Hmm. We were probably the first to check-in at the desks which too have been renovated. They are similar to the Terminal 4 ones at LHR. However, the baggage stickers are pre-numbered and the only record VN has is the baggage reclaim stickers that they stick to your ticket. Not very technological. The lady quickly checked us in and spoke quietly – not warm though and not that interested. After we left, she continued her conversation with the woman who was making the baggage tags look good. We quickly went through security up to the domestic waiting area. There’s a large duty-free shop run by SASCO (Southern Airport Services Company), full of alcohol, cigarettes and other souvenirs – reasonably priced too, though Merci (German) chocolate is very expensive.
The waiting lounge itself is not that comfortable. The chairs are plastic and have no soft padding. In addition, the TV was tuned into VTV1 (the state-run television station) and Wheel of Fortune was on. However, the volume was on so loud that one could barely hear the announcements; even my parents who obviously speak very good Vietnamese struggled to make sense of what the woman was saying.
I did see many aircraft though. There were numerous VN 763s and A320s and a Pacific Airlines A320 and 767. Considering VN owns Pacific Airlines (BL), I don’t see the point of the latter, but it’s probably for private owners to have a stake in an airline I suppose.
Finally, Gate 1 was announced as our gate. Passengers proceeded to the gate where the seats had cushioning! About time too! My mother tried the toilets and reported back to my dad and I that they were clean – a rarity in Vietnam I can tell you! Sanitary conditions are not a strong point.
At 1319, we were asked to go down some steps to a bus painted in Petronas colours (Petronas being a Malaysian oil company). I also saw an Eva Air 744 which was quite surprising. In the UK, I looked up the aircraft on the VN website and it showed an ATR-72. However, I couldn’t see any near us except for some Fokker 70s, so I thought we were in for a treat. In addition, a jet would make my parents feel safer.
But eventually, we went around the Fokker 70 to the left-side of the ATR-72. VN-B212 was to be our aircraft and we boarded through the rear door to be greeted by the chief purser – a woman in a red ao dai VN uniform. We settled into our seats in row 4 ABC. The seating is four-abreast with 2 on each side. The propellers started at around 1330 and we began taxiing to the runway. The safety demonstration was given by the male flight attendant (VN calls them flight attendants) – THH. He looked relatively uncomfortable but that was probably his face as he was like that throughout the flight. The English diction by the woman though was horrendous and it was difficult to hear what she was saying. I was better off listening to the Vietnamese.
A quick turn on 25R, the engines went to full throttle at 1340:21 and rotation occurred at 1340:52 (31 second takeoff). The plane was moving relatively fast but the feeling of acceleration wasn’t much. We could see the whole airport on the left-hand side and SGN.
I then investigate the area around me. The seat pitch is 32” and the seat tray was inscribed with ‘Sicma Aero Seat’. The seat was not ergonomically designed and no in-flight entertainment was installed.
About 45 minutes into the flight, the two came round with drinks. Available was orange juice, Pepsi (the Pepsi vs. Coca Cola market is very fiercely fought here), 7UP (again, from Pepsi Co I think) and mineral water. I chose the 7UP which was served in a clear plastic cup. It was of 7UP standard and was good. Not much else happened really and THH went round with a tray to collect the cups.
Before I knew it, we descended into the UIH area and unlike the SQ174 flight, it was a smooth descent. We landed at Phu Cat (Quinhon, but not Quinhon, it’s an hours drive away) and the runway is really…gravel? Well it seemed like it and it probably wasn’t good for the tyres. The landing roll also took quite long as was the taxi to the parking space.
The engines cut and mere silence filled the cabin. No one spoke and even the woman attendant was quite quiet in saying her goodbyes. The baggage car with luggage attachment soon came and bags were taken off the front of the plane where it’s stowed.
The ‘airport’ is well, not an airport. It is an elongated bungalow with sparse facilities to say the most. We walked into a room which is comparable to the size of I dunno. It was very small for an airport! And then the place where people stand and we greeted our relatives.
The baggage car came with attachment and was spectacularly disconnected so that the attachment rolled on its own inertia into the ‘baggage reclaim hall’ (empty room with one wall knocked down (the door apparently) and one large window on the left) and we scrambled to take our luggage before it got stolen.
We left the airport building within 30 seconds and went to a gravel area-cum-car park.
Quinhon Airport - Saigon Tan Son Nhat Domestic Terminal
We arrived at the airport’s departure area (remember, separated from the arrivals by a restaurant with no restaurant facilities). Check-in was an experience. There were no computers. The check-in agents had to work from sheets of paper with passenger codes, names and ticket numbers. I was less than amused. Luggage was taken from us and put through the single x-ray machine, only to be put to one side waiting for the infamous baggage car with luggage attachment.
With our boarding pass, we proceeded through security to a holding area. I counted about 70 plastic chairs similar to those found at LHR T3. Time didn’t pass that quick and the 14” TV in the corner wasn’t providing much entertainment.
Boarding commenced through a small door which a woman had struggle pushing at 1615, about 15 minutes before departure. We walked to the rear of the plane and sat in 14ABC.
Wow, this flight report is getting dry. Anyway, the seats were different but the seat pitch was the same.
The engines started up and flaps were set to 15 degrees. The safety demonstrated began, again in appalling English and good Vietnamese. On this flight, there were two female flight attendants. Takeoff was uneventful and the atmosphere was a little chilly for my liking.
The drinks service commenced soon afterwards and not surprisingly, they were the same as the ones served on the outbound flight. To spice things up a little, I decided to investigate the toilet.
Things were not good. I tried to open the door and was standing pulling the thing for about 15 seconds to open the door, I eventually did and it slammed behind me. The toilet was a little Spartan. I have noted that it showed its age. I think there were dirty marks on it (not excrement, just wear and tear marks) which made the chrome effect dull. There was also a lack of soap. Sick bags were in abundance and when I flushed, the sound was quiet. I had to dig around to find the Kotex sanitary towels. I stole two bars of soap and two sanitary towels and tried to open the door. Despite several attempts to push the door as it instructed, it wouldn’t budge. I repeatedly rammed the door with my shoulder but nothing happened. Eventually after a minute, I barged my way through and nearly fell while exiting which caused some commotion. Unfortunately, I had drawn attention to myself and I stood in front of the toilet very embarrassed. I said loudly, “as you were,” but of course none of them understood me and I sat back down with the newly branded in-flight magazine.
The flight was otherwise uneventful and we descended into SGN. We landed but the ATR 72 landed then bumped up and landed back down again. It was quite a weird experience. The aircraft parked up and we got off into a Petronas-branded bus to take us to the terminal.
However, what really made my day was seeing 9V-SVH – a Singapore Airlines Limited 777-200ER parked at the gate. That sent a feeling of pride into me. There was no immigration control and we waited at the baggage belt when a Lufthansa 747-400 came and parked next to the SIA 772ER. Again, some feeling sent shivers down my spine and there they were – two aircraft. Singapore Airlines and Lufthansa! – Member of Star Alliance! Hoorah!
Baggage was collected and we exited from the terminal. The floor is marbled.
Saigon Tan Son Nhat International Terminal – Singapore Changi T2
Well the holiday was to end! A pity really. But the real test for Singapore Airlines commenced.
We said an emotional goodbye to our families and went off into the airport terminal. Again, it looked much better than in 1997 and the floor was marbled. We put our bags through the x-ray machine and proceeded to the Singapore Airlines check in desks. I remember that four were open and there was a very elegant Singapore Airlines check in direction sign standing in the concourse which I touched.
We stood in the queue next to the Raffles and First Class check in desks for flight SQF173 (yes, SQF, I don’t know why. In addition, I noticed the lack of cooperation with VN (SQ/VN 173)). Standing next to the check in area was the Singapore Airlines supervisor. He stood around with a radio and in full Singapore Airlines ground staff uniform. When he looked at me, I smiled politely to see if he would smile back. Vietnamese people generally treat foreigners (mainly white people) much better than anyone else. The supervisor did not smile back! I was infuriated. He must be sacked. I will not stand to be disparaged. Shame on him and he must be ejected from the Singapore Airlines Group payroll. I am unimpressed and he was RUDE.
Anyway, we approached the check-in desk and gave the woman from TIAGS (Tan Son Nhat International Airport Ground Services) our tickets who said that to England, they would allow 90kg of luggage. Now we weighed everything last night and the three suitcases were 31kg each and two hand luggage at 9kg, one at 7 and one at 6 with a handbag and a camcorder sack. She let the suitcases go through but wouldn’t put the heavy hand luggage on, even after I was nice to her. I stopped smiling at her. She was a cold woman and certainly did NOT represent the service and warmth that Singapore Airlines normally exudes. We walked off with our heavy hand luggage through immigration I think and up to the departures area where we had to pay tax of US$12 per person (no wonder the airport looks nice).
There are many duty free shops and prices are nothing special. Merci (German) chocolate was US$6 for 600g I think. I was unimpressed but had to buy it anyway. We sat in front of Gate 5 eating our Cadbury’s Dairy Milk Fruit and Nut which I purchased for US$0.50. A while later, the Malaysia Airlines flight arrived late and I saw the Singapore Airlines Limited Airbus A313 sitting looking cute.
Passengers were invited to board and I saw that damn supervisor again. I gave him an evil stare but couldn’t complain as I was afraid that he would make things difficult and make us leave some of our heavy hand luggage behind. Pity. Anyway, the gate had about 10 rows of seating and the first three rows were reserved for the First and Raffles Class passengers, much to the annoyance of some Economy Class passengers, they had to stick two TIAGS women their to stop people.
Boarding commenced through the L1 door and we were welcomed by the Chief Steward J. I didn’t catch his surname. We proceeded to our seats which were 39 DEF.
The seats weren’t wider than any other on the SIA fleet and also they weren’t especially ergonomically designed and there was no footrest. They were comfortable nonetheless. Of course, we all know that there are no PTVs on these A310s. However, there is KrisWorld Mainscreen. This is just programs on the movie screen and those little monitors that come down from the ceiling. In addition, this is also a good way for SIA to avoid advertising scams so that they can say that KrisWorld is on board every flight. Anyway, the Singapore Girls were very helpful in pushing luggage into the overhead compartments. I saw one very nice Singapore Girl who was a leading stewardess and had this exotic Arabian feel to her. S?K was always cheerful and willing to help. She was a little thin, maybe even shockingly but still, was a pleasure to observe…helping passengers.
The departure time of 1650 soon passed and hot towels were handed out by flight steward TBL at 1653. He was quite cheery and happy with a big nice genuine smile. Good for him. At the same time, the captain announced that there is a slight delay because they couldn’t close the cargo door which was not too impressive. Incidentally, the cruising altitude was to be FL340 / 34 000 ft. Flight stewardess HCE handed out the earpieces. She was very quick in doing so but her smile was too small and she was too heavy on the green eye shadow. She also collected up the towels with the not-big-enough smile.
My dad was unsettled by an unsettling smell of kerosene in the cabin. I duly pressed the crew call button and up came TBL. He explained that it’s normal to smell that and after takeoff it would go away. He was very professional in calming us down (exaggeration) and went away.
The doors closed and the drop down monitors fell with the safety video commencing. This time, there were Chinese subtitles in the top left hand corner but the video was still poor as ever – this really does need replacing. Pushback commenced at 1701:37.
There wasn’t much to do. I was wishing that I had taken the Asian Wall Street Journal because I saw a picture of a tail of Hong Kong’s de facto flag carrier so I wanted to investigate it. Anyway, at 1708, TBL came back and asked if the smell had gone away which it more or less had. I was impressed that he came back and checked up on…my dad.
The 3TEN lined up on runway 25R and takeoff commenced from 1717:27 to 1718:04 local time – a takeoff time of 37 seconds.
The meal service commenced with flight stewardesses JH and LSL performing the meal and drink operations respectively. I can’t remember the meal choices because there was no menu however JH delivered my meal politely and was warm. LSL was good at serving me my Coca Cola but unfortunately she did not smile – this issue must be resolved.
The main course consisted of three slices of new potato and chicken in some kind of sauce which I haven’t noted. There were also pieces of courgette and yellow paper. The meal was very tasty and was cooked to near perfection. In addition, the chicken portion was very generous.
For desert, there was a Vietnamese thing called Chè probably some desert made with soya. I don’t normally eat it because it’s horrible, but this time I actually found it was nice, in fact, excellent. Full marks for that. There was also bread which was unfortunately crumbly with butter. The water supplied was chilled. It was a fantastic meal.
Flight steward TBL collected the trays up very nicely and at a good pace. Meanwhile, I called for the Asian Wall Street Journal. 20 seconds elapsed before LSL came and a minute later she came up with the goods. I think the article was something about fuel prices edging up and Asian airlines suffering. However, there was no Singapore Airlines picture so I just put it in the seat pocket and decided to explore the toilet.
I proceeded to the rear of the plane where I saw TBL trying to shove a cart back into the stowage position for about 30 seconds before he realised that it needed a kick and that worked. It took a while but I entered the toilet. To my dismay I was to be unimpressed. The toilet lacked cosmetics, aftershave, cologne and sanitary towels. Most disappointing. There were toothbrushes and toothpaste tubes however. The toilet is chrome in colour and has some blue flush water sitting in it awaiting the user’s arrival. The flush is relatively quiet and there was no vacuuming as I can remember. However, since the 3TENs and Celestars have been phased out of Singapore Airlines’ fleet (though more rapidly than everyone had previously thought), the fleet now has toilet commonality which is good.
Well at 1832, JH collected the earpieces which I didn’t use with a lovely graceful style and smile. The ‘entertainment’ was Smooth Jazz TV specially created for Singapore Airlines with an American TV presenter I’ve never heard of. Not my thing really.
We had to circle for a while because Singapore Changi Airport was busy, hopefully with Singapore Airlines flights. Anyway, the descent was smooth and one could see clearly the lights of Singapore harbour and the magnificent skyscrapers standing tall – a symbol of the Lion City’s strength and determination to become truly the Heart of Asia and more.
Landing was normal and durated from 1900:31 to 1901:14 – a landing roll of 43 seconds. I can’t remember what gate we were at but it was F something or other. We disembarked and were again sent off by the chief steward J.
What a lovely flight. Baggage trolleys waiting outside the gate, that’s what I like to see.
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Singapore Changi Airport – 1905 Singapore Time
Singapore Changi Airport. Oh how wonderful it was to be back at the Airtropolis. We proceeded to some area where there were some slumber seats and my parents went to the toilet while I protected our valuable hand luggage. When they came back, I went to this duty-free shop called “The Olde Market Place” or something like that. It had this English middle-age wooden feel to the place and I saw something shocking. Singapore Airlines batik Pierre Balmain uniforms labelled as “Singapore Exclusives” on sale! I was aghast in shock.
Anyway, I got my mother to buy one of the flight stewardess’s uniform and they were quite cheap at US$25 or something I think. I wanted to buy an inflatable Merlion (the symbol of Singapore, showing strength and agility and the fierce passion for success) but alas I was to be disappointed, but I did buy a solid statue measuring about 15cm in height. It sits proud on my desk looking at me with its mouth open as I type.
Anyway, I decided to go exploring in search of Singapore Girls. I walked towards the E gates when I spotted an elusive female inflight supervisor! I was most excited and asked if I could take a picture of her. She kindly obliged but she said that she was looking tired. I told her she wasn’t allowed to look tired and she happily brought in some of her other crew, a leading stewardess in green, two flight stewardesses in blue and a chief stewardess – red. They all posed while another lead stewardess who was camera shy took the picture. The photo is awaiting development.
I still stand by it – Singapore is really the world’s best airport.
Well this is the last leg of this odyssey. At gate E4 boarding commenced at 2255. SATS security were present as always and boarding was completed slowly but logically seeing as it was a full flight. While at the gate – I also noticed the lack of non-white people there. I could only spot two Asians and my family of three who were non-white. Very interesting.
We were greeted by the chief stewardess clad in red with a warm smile. We had our seats – 45ABC. I noticed an alarming sight though. Above from rows 44 to 40 on the ABC side of the aircraft, there was dust on the plastic ceiling above them. I was unimpressed.
Leading Stewardess smiled as she walked down with the hot towels – the smell of Singapore Airlines hot water against the metal tray filling up the aroma of the Megatop. They were collected three minutes later at 2325. Anyway pushback commenced at 23:25:51 and the cheesy video graced us with its presence…or not :-P
Anyway flight stewardess HHC – whom I would get to know quite well – handed out the earphones with a kind smile but did it a little fast. Takeoff commenced at 23:41:14 until 23:42:03. The Megatop gracefully lifted itself up into the Singaporean airspace. One could see the magnificent scenery down below and the CBD I believe.
At 2355, flight stewardess YPC did something. I remember not what. Ahh yes, 12 minutes later, she delivered cool refreshing orange juice to passengers which contrasted with her warmth and grace. She was very good at being a Singapore Girl.
At 0040, we encountered heavy turbulence. My viewing of some program on WISEMAN was disrupted by a “PA IN PROGRESS”. Nevertheless, flight stewardess SC came over with dinner. It comprised of:
Appetiser:
Salad of smoked lamb with mesclun
Main Courses:
Pan fried fish fillet in mouilly prat veloute, buttered spinach and potatoes
Or
Braised chicken with ginger and tiger lily buds, Chinese greens, cauliflower, red capsicums and fragrant rice.
Cheese:
Cheese and crackers
Dessert:
Viennese chocolate cake
From the Bakery:
Roll and butter
Hot beverages:
Coffee – Tea
I chose the chicken which was very sumptuous and the portions were very munificent. Once again, Singapore Airport Terminal Services Catering has surpassed its negative image. The vegetables were also tasty despite the fact I don’t like newness in terms of vegetables. The fragrant rice was probably Thai because there was a nice weird smell to it. I then proceeded to digesting the appetiser. The red lettuce was horrible and there was one leaf of that, ditto the green lettuce which tasted bland. There was also one cherry tomato present. The lamb was interesting. Cheese and crackers were pretty normal though the cheese was very nice and the crackers were rated as ‘good’. Now, the Viennese chocolate cake – a divine and really fantastic way to have ended the meal. It was perfect and not too sweet. The best part I say. The roll was OK and the butter was a little tasteless.
Now to wine. Singapore Airlines menus state that there are two choices of red and one of white. However all I see is one of red and one of white. This I found unacceptable and I put dear SC on the spot in an unnaturally harsh tone. I asked her where the other one was. She said it was available on request and that she would get me the other bottle right away if I didn’t want the French offering available. I politely declined and she continued her business. All through, she didn’t smile which was good considering the severity of my tone so a smile would have displayed a robotic behaviour which does not exist in Singapore Airlines.
Trays were collected and I decided to watch Jackie Chan in “The Tuxedo” which was very amusing. As always, the earpieces did indeed cancel out a lot – but not all – of the Megatop’s engine’s sounds.
The flight then went smoothly and nothing much happened. Every 20 or so minutes, flight stewardess HHC would come round with a tray of plastic cups full of orange juices and water. Again, me thinks this is a DVT measure than anything else as I said in my other trip report.
After the movie finished, I tried to get into the toilet nearest to me but it was locked so I had to go all the way back to the end of the plane. The disabled / mother and baby toilets are spacious and the board where the person would but the human baby on to was firm and could carry a lot of weight. The toilet was fully kitted up with amenities and was clean. In the interest of some users, it is suffice to say that the toilet was functioning within operational parameters.
I must have dozed off but I decided to spice the night up a bit. I opened the blanket which I stowed underneath the seat in front and put it on me. I then turned my body into my side and draped myself with the blanket. Then I would make sure that only 20% of the blanket was on me and the rest on the floor or seat or armrest. So, I pretend-slept for about ten minutes before a flight stewardess (I could only see her legs) came and again walked with drinks. She stepped over the blanket which was on the floor though and again when she went back to the galley. However, at 0316 which was about a minute later, she came back to me and picked up the blanket. She straightened it out (by holding it up in the air) and then put it on me lengthwise. The Singapore Girl has passed her test. The second she walked away – I dramatically grabbed the blanket and threw it on the floor after which I stood up. She turned around and it was HHC looking slightly aghast. I said to her, “Greetings,” and walked to her. She quickly went into the galley and closed the curtain while I went to the toilet opposite. After a few seconds I went back to my seat and tuned into Swimfan (a sexually-explicit movie with a good storyline).
Midway I paused the movie thanks to the power of WISEMAN. I went to the galley and asked for a coke and this time I got the whole can. HHC was there doing whatever and I engaged into conversation with her. I asked her how Marna was (apparently well-known being “Madame Announcement”). She didn’t know as she was only inaugurated as a Singapore Girl one and a half years ago. She then asked me if I was enjoying the flight and where I went on holiday. I then told her that I was impressed that she remembered her training and put the blanket on me. She was Malaysian and she has since moved to Singapore and said she really liked being in the airline. I think she was probably about 23 or 25 years old. She was very intriguing and I would like her as a wife. While close to her, I also examined her face which was in order. SIA has given her the warm palette of colours for her make up and the perfume was not overly strong. While we were chatting, a tall man peeped through the curtain and asked for some anti-DVT socks. HHC explained to him that there were probably none left but would go find some for him. He stood outside while I was left alone. I rummaged through the galley. It’s not very colourful. Drinks are chilled by way of ice and water in some tray. I stole some SIA batik plastic tray covers (this is the white thing where they put drinks on). A leading stewardess then entered and luckily my intrigue had been satisfied so I was just standing there with a can. She was attractive and did some paperwork. We then encountered turbulence and HHC along with two other flight stewardesses entered – it was a mother’s meeting! Anyway one of them said, “Sir, could you return to your seat please? We’re experiencing some turbulence.” I obliged and pulled back the curtain without closing it. Someone had to do it behind me.
I must have dozed off. The seating was becoming uncomfortable and the 32 inches of seat pitch was not helping. A few hours later – probably at 0900, I woke up and proceeded to the galley where I found HHC again. I didn’t ask her whether she had slept but her face was good. We then talked about her experiences with SIA which were positive and the training routine she had to go through. I then asked her for aspirin which was not available on board so she offered me Paracetamol which I took for my parents. I didn’t want them getting DVT. I then went back to watch CNBC’s Asian Business Leader Awards 2002. Hmm.
At 1040, lights filled the cabin and flight stewardess SC came by with towels. She greeted everyone with “Good morning” and her smile was large. Two minutes later, she collected the towels though I stole all three that were given to the family.
Breakfast was served at 1114. It consisted of:
Fruit:
Fruit appetiser
Light starters:
Cereal
Wholesome beginnings
Fried rice noodles with sliced chicken, leafy greens and black mushrooms
Or
Chive omelette on a bed of warm salad of tomato, mushroom, pea, bacon and potatoes
From the bakery
Breakfast roll
Butter – Fruit preserve
Hot beverages
Coffee – Tea
I opted for the chive omelette seeing as I had the noodles on the LHR – IN / WSSS), Singapore">SIN flight. The fruit salad had 6 red grapes, one piece of papaya and two slices of pineapple in it. They fruit was not dry and was lovely though I don’t like papaya and hence I thought it was horrid.
The omelette was very large and was chived. , the potatoes diced and per description has some tomatoes and peas too. It was very nice though its appearance was a little poor. It was a lump of omelette. The bread was the same as before and the butter was above average. The strawberry fruit preserve / jam was nice. I can’t remember what the cereal looked and tasted like…sorry.
I then asked for a comment form. This form was bland and needs improving. I complained about the appearance of the form and informed SIA that this trip report would be with them by February 2003. They must be on tenterhooks! I also commented that all interactions with in flight personnel were recorded and names would be named and full evaluation has been completed.
When we descended into London, at 1305, HHC came by to collect the earsets which was done satisfactorily. A few minutes later, when the lights were out, she came to me with a bundle of gifts. These included a First Class pen, postcard and paper set, the same for Raffles Class, two SIA Chicago playing cards sets, a Snoopy pencil case and back and a Raffles Class eye mask. It was very heart-warming to see her generosity in action and she will be clearly remembered.
So we landed at Heathrow at 1325:00 and the landing roll finished at 1325:41. We arrived at our gate at 13:29:31 – near a Cathay Pacific plane which was a bit unnerving. So the dream ended, I disembarked the elegant Megatop and that left with a sense of disappointment that I could not have spent longer and investigated more on board my flights. I also felt that my hands were hurting.
Singapore_Air From United Kingdom, joined Nov 2000, 13547 posts, RR: 21 Reply 3, posted (6 years 3 weeks 6 days 23 hours ago) and read 21970 times:
London Heathrow Airport – Terminal 3
It was about 0532 local time. I was totally unamused. Unlike in Singapore, there were no luggage trolleys at the gate, or indeed anywhere to be seen. This is not the way to run an airport. FOR SHAME ON YOU BAA. The route from the gate was extremely long to passport control and there was a further walk. Altogether we spend 17 minutes getting from the excellence of the Megatop to the dreary and cramped area of the baggage hall with very few baggage trolleys available. Imagine hauling two 7 – 10kg bags in both hands for 17 minutes walking through a cold airport after a 13 hour flight. It’s not a nice experience. I’ll say it again, FOR SHAME BAA. There in the baggage halls they had stuck the two flights coming from Hong Kong – Virgin Atlantic Airways’ and the city’s de facto flag carrier’s flights baggage next to each other and the SQ322’s was next to the latter’s belt. Poor organisation I say.
Whilst waiting the thirty minutes it would take to get the luggage, I made an effort to pass time by whispering to the people who were waiting at the belt next to SQ322’s, “You should have flown Singapore Airlines.” I got weird looks from about ten people but I got my message across. It should be noted that the Star Alliance Gold, First Class and Raffles Class bags came off first.
We then proceeded through customs with out fresh food from Vietnam and fake plastic flowers with ease and were not stopped. So much for being scared of having our bags searched and we were picked up at the airport.
Hoorah! We now end the primary part of my trip report.
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KrisWorld:
KrisWorld: The Biggest Show In The Sky and it’s only on Singapore Airlines. The system itself is easy to use as long as you know how to actually use it. When the system begins, you do get an instructional video, however, it lacked depth when coming to games and interactive services. In addition, a help button on the KrisWorld start screen that replays the instructional video would be a big advantage. I remember flying on the SQ317 and instead of playing games by using the control horizontally; a lot were trying to use it vertically.
Only with WISEMAN is it really a gem. WISEMAN pushes the boundaries of in-flight entertainment to the highest possible level at the moment. Without it, KrisWorld without the WISEMAN add-on, it is poor!
The quality of pictures is superb and sound – well I don’t notice if sound quality is poor anyway unless it’s very noticeable. Once a passenger travels with WISEMAN and then without, they will be most disappointed.
The choices on board were had the ‘cater for all’ attitude in mind and I think that worked really. There was a lot to choose from and the blockbuster movies definitely rated up there.
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Conclusions:
Singapore Airlines are really the number one airline. In Economy Class, one receives sumptuous meals, fantastic in-flight entertainment, superb in-flight service – that really “other airlines talk about” – and on Jubilee aircraft – comfortable seats.
Unfortunately, the airline is not 100% perfect. This issue needs to be seriously addressed. First, let’s start with the cons of the trip:
Singapore Airlines Pte Limited was not perfect on my flights
The seats on Megatop 747s need to be revamped. It is unacceptable to have differing seats to those on the new Jubilee ERs.
The toilets on the Megatop 747s need to be revamped. It is unacceptable to have different toilet configurations and styles to those on the new Jubilee ERs.
Aviance staff at London Heathrow need to be issued with neutral-appearance pens or pens with Singapore Airlines insignia when checking-in Singapore Airlines passengers at least. I recommend such pens being used to check in any passenger
Singapore Airlines should take care of passengers’ wishes on the ground. Specifically, if a booking is not to be amended by the airline itself or a third-party, the passenger should have that right and that right be enforced.
The safety video is out of date, cheesy and the part where they show the emergency exits and positions is unprofessional. This must be replaced.
The amenity kit in Economy Class is unimpressive. The plastic wallet is shabby compared to the airline experience and the style of amenities has not changed. This shows lack of adaptability and if one does not adapt, one will be assimilated. The toothpaste needs to be improved to normal high-quality retail outlet standard. The colour of these amenities should match the colour of Economy Class – the advertised purple. The socks are of poor quality and need to be redesigned. In addition, there is no eye mask (though it is a bit understandable as you’re in the dark when sleep time comes around). In essence, the whole thing needs to be replaced.
Singapore Airlines have a habit of pouring portions of beverage into those little plastic cups and smaller wine glasses. This is unacceptable and can convey a sense of over-dependence on Singapore Girls and/or stinginess. This needs to be rectified – specifically in the case of cans where the sharing of cans seems unprofessional and again, depicts stinginess and the passengers will be thirsty.
The sanitary napkins / towels have not changed as have not the covers that contain them. The sanitary napkin has developed since the 1990s at least and Singapore Airlines must provide higher quality amenities of this sort to female and intrigued passengers. Such a simple design simply does not cut it in this area
Duty-free shopping must be conducted more slowly and with more grace and charm. Calling out, “duty-free anyone, duty free?” is unacceptable. This must not happen.
Flight stewardess DPK failed to say, “Thank you”, to every passenger when collecting hot towels on board SQ317 on 14 December 2002.
The supervisor at Tan Son Nhat International Airport representing Singapore Airlines did not smile back at me. He was racist towards his own people and is a scar on the Singapore Airlines Group. He is to be “released” from the airline and given a negative reference. We do not have time or money to waste on such people. I am not impressed at his lack of courtesy.
Though Tan Son Nhat International Airport Ground Services staff do not wear Singapore Airlines uniform, they represent the airline at check-in. These staff are to be retrained if Singapore Airlines continues to use them. They are cold and do not smile. They do not portray the ethos of the airline. They anger me.
Flight stewardess LSL did not smile when delivering me by beverage of Coca Cola on flight SQ/SQF/VN173 on 13 January 2003.
It is not acceptable for passengers who do not know of all Singapore Airlines products and services and are not knowledgeable in this area of intelligence to have to ask to see the second bottle of red wine. If there is a choice, it should be openly-made available. Hiding the other bottle and hoping people do not notice is not the way.
Singapore Airlines in general need to improve upon the quality of bread at all airports. Bread should be soft on arrival on the passenger’s tray and not easily-broken, hard or crumbly.
Singapore Airlines’ KrisWorld system is confusing to operate for people that skipped the instruction video of how to use the system. A button on the KrisWorld start screen should allow passengers to re-visit the video
Singapore Airlines’ KrisWorld system’s instructional video should be in parts and contain parts to all of KrisWorld and WISEMAN. These include, how to select video and audio, how to navigate to games, how to view FlightPath, how to navigate to multiplayer games and more recently, how to use the in-seat SMS / e-mail features.
Singapore Airlines’ comment forms distributable on board the aircraft need to be enhanced appearance-wise. These are currently bland and do not exude a feeling of warmth that should come with any compliment or complaint received.
Oooh so many. Now the positive aspects!:
Sales Executive RL in London was very understanding and went out of his way to satisfy the customer. This must be noted and praise given officially by the company.
T from Aviance at London Heathrow was very kind and friendly. She also smiled when conversing with us. This must be noted and these details passed on to Aviance. Please remind her of the need for neutrality or pro-SIA pens when checking in SIA passengers
Flight stewardess DPK on SQ317 on 14 December 2002 was impressive and performed her duties very well taking care to smile and make eye contact with passengers. She was warm.
Flight stewardess G’O on SQ317 on 14 December 2002 seemed to be doing well and had a medium-large smile when serving passengers. This was impressive.
The lunch served on SQ317 on 14 December 2002 was fantastic. The portions were generous and I was impressed by the quality. The bread was dry.
Singapore Airlines’ regular snack service is very convenient and the range of snacks is good.
Regularly water and orange juice rounds are welcome
The seat comfort on board Singapore Airlines’ MEGATOP 747 is relatively comfortable. The ergonomic headrests are very convenient and seat cushioning provides some long-term comfort during the flight. However, the seat pitch needs to be improved.
Fight stewardess DPK on SQ317 on 14 December 2002 promptly reset my KrisWorld system after it crashed. She had to finish serving breakfast first before she could attempt this though.
The seats on the Jubilee ER aircraft are very comfortable and the one inch increase in seat pitch to 33” does make a difference. Singapore Airlines must integrate this seat onto all of the fleet when times are less hard.
The 6.5” screen is much better than on the MEGATOP 747s. However, certain competitors have installed 9” screens and Singapore Airlines must adapt and use this new larger size screen. A smaller screen is unacceptable
Flight steward OK’s diction of English on SQ174 on 15 December 2002 was astounding and he was very concerning and professional. He also helped many people in the cabin stow hand luggage.
Leading stewardess S?K on SQ173 on 13 January 2003 was extremely helpful and warm. She delivered baby food and her height assisted her in helping passengers to stow overhead luggage. She also bought baby food to a passenger promptly and kindly.
Compliments must go to flight steward TBL on SQ173 on 13 January 2003 who showed great skill and compassion when dealing with my father’s fuel-smell query. In addition, his after-response is the sort of things Singapore Airlines is made of. Kudos to him
In my opinion, Singapore Airport Terminal Services Catering in Singapore has brushed off it’s negative image and the food provided on all my flights (London, Singapore and Ho Chi Minh City) were excellent and portions where liberal. However, the plastic utensils need strengthening. The food was stunning on all flights for an Economy Class meal.
Flight stewardess HHC on SQ322 on 13 January 2003 stands out among my interactions with flight crew. She was very endearing and her delivery of service was extremely virtuous. She remembered her training and though was a little shocked when I threw the blanket on the floor, she did indeed drape it over me. In addition, she conversed with me very well and was in no way robotic as some users here generalise Singapore Girls. Kudos to her.
Flight stewardess SC on SQ322 on 13 January 2003 was very professional and kept cool under pressure as in interrogated her about the disappearance of the second red wine bottle under Singapore Airlines’ silly “ask if you want it” mentality. She also was very warm-hearted and impeccable service delivery was attained.
KrisWorld with the WISEMAN add-on is a godsend. By allowing the passenger to pause, fast-forward, rewind, stop and play audio and visual choices – Singapore Airlines has brought in-flight entertainment to a level above every other airline and has allowed control for the passenger. In addition, innovations like multiplayer gaming, in-flight SMS and e-mail and the Nintendo Gateway games are a very positive influence on the passenger’s entertainment and the Airline should continue to work and enhance in-flight entertainment along with Matsushita Avionics Corporation. Singapore Airlines must hasten the installation of WISEMAN on all the fleet.
------------------------------------------
Sanitary napkin absorbency test:
Tested were the Singapore Airlines’ sanitary napkin and the Kotex brand sanitary napkin provided by Vietnam Airlines.
The Singapore Airlines’ sanitary napkin absorbed 0.25 pints / 118.25ml of water. The Kotex brand Vietnam Airlines sanitary napkin absorbed 0.3125 pints / 147.81ml of water. Hence, the Singapore Airlines sanitary napkin has failed against its competitor. It should also be noted the inflexibility and lack of wings on the former napkin compared to the latter.
So here after a total of 36 pages in Microsoft Word, editing time of 2001 minutes, 302 paragraphs and 15890 words, you have come to the conclusion of my trip report!
------------------------------------------
The bottom line – Singapore Airlines is definitely a great way to fly with service even other airlines talk about. Take the opportunity to fly the world’s greatest airline and experience what I have.
This trip report is dedicated to the memory of Dr. Cheong Choong Kong who has since retired from Singapore Airlines Group after 29 years of dedicated service. Singapore Airlines fans and employees alike will always remember what he has done to get the Airline where it is today. Thank you Dr. Cheong and God Speed.
Captaingomes From Canada, joined Feb 2001, 6394 posts, RR: 66 Reply 9, posted (6 years 3 weeks 6 days 13 hours ago) and read 21739 times:
Singapore_Air, thank you so much for that entertaining report! We need more "interesting" people like you here on airliners.net to brighten the days of normal human beings. I look forward to more absorbancy tests, detail descriptions of lavatories, and how big the flight attendant's smiles are.
[Edited 2003-06-14 06:46:03]
"it's kind of like an Airbus, it's an engineering marvel, but there's no sense of passion" -- J. Clarkson re: Coxster
Singapore_Air From United Kingdom, joined Nov 2000, 13547 posts, RR: 21 Reply 11, posted (6 years 3 weeks 6 days 9 hours ago) and read 21697 times:
hehe. Thanks.
Unfortunately I do not have a girlfriend at the moment. We deicded to split up for the time being to concentrate on studies. The UK A Level course is very intense if you want to get the top grades. However, of course, we still hang out in school with out respective 'peer groups'.
KrisworldB777 From Australia, joined Nov 2000, 551 posts, RR: 4 Reply 12, posted (6 years 3 weeks 6 days 6 hours ago) and read 21665 times:
Khoa, the only word which can be applied to your trip report (albeit bloody belated!) is ‘extraordinary’. Indeed, we all feel cherished to have had the privilege of reading your sublime report after your travels aboard the world’s only sublime airline.
I am positively delighted to hear of the lavatory commonality at SIA. For Mr Chew this must prevent many sleepless nights for he knows that should a lavatory motor need to be replaced after a sanitary napkin has been blocked, at least he’ll know that the motor was bought with such a great bulk discount. Was the operation quiet and refined?
I’m pleased you asked after my ‘Madame Announcement’ – I’m sure she can give you some invaluable pointers with your own personal announcements. Do you think you can lower yourself to taking advice from a Leading Stewardess?
Let’s hope your dear stewardess friend recovered after having “greetings” shouted at her. I am sure she was utterly humbled after having being addressed so courteously by someone of such great importance. No doubt it is a story she will tell to her grandchildren!
Most importantly, my faith has been utterly restored after hearing the stewardess on your flight had a face in order. I can’t tell you how worried I have been.
You really should make her your wife. I can’t wait for the wedding. Taking place at the holiest of places, the SIA building, the bridal party will be decked out in their Sarong Kebayas. Oh what a magnificent sight. You and your best men in their Steward Suits complete with the classy bow ties. Even better, you will walk up the aisle to the tranquil sounds of the SIA Song where you’ll meet your divine Minister Dr Cheong who will pronounce you husband and wife. You’ll leave the building and be met by the screams of millions who will have turned out especially for the historic occasion and will be doused in confetti but feat not, your wife will pull out her hot towel and sponge you all the way to the reception where a sumptuous banquet at SATS will allow all of us to sample the delectable catering offered to SIA’s passengers. The honeymoon will extend the festivities – you’ll spend it in the luxurious surroundings of SIA’s Male office where you’ll be waited on dotingly by the full complement of SIA Male staff who’ll close their office especially.
Sabena 690 From Belgium, joined Feb 2002, 6332 posts, RR: 56 Reply 14, posted (6 years 3 weeks 6 days 3 hours ago) and read 21640 times:
Khoa, you don't know how thankful I am for this trip report!
Tuesday 17/06, I have an exam of Sociology and on Monday 23/06 one of Psychologie. In both books of those courses I have to study, there are a lot of chapters about 'deviation', from obsessive behavior to other abnormal things of human beings. You fit in a lot of those chapters! And since studying theories with an example in your mind is much easier, I thank you a lot that, thanks to you, I will not forget those theories!
But serious now: I cannot believe that you enjoy those flights. If you have to care about how absorbent the toilet paper is, if you have to care about the toilet commonality between the B772 and the B744 and all the other useless details you mention in your trip report, you must be STRESSED everytime you enter a Singapore Airlines Pte Limited - A Member of Star Alliance - A Great Way To Fly flight.
Look: I love aviation, I love to go spotting, to write down registrations, but this is my HOBBY. Although my hobby takes most of my spare time, I still have a life. What you write here, is so obsessive that I can't believe that you have a life. This is impossible...
I guess you even feel disgusted when you see a plane of the concurrence, like Cathay Pacific - Hong Kongs de facto flag carrier for example?
Mandala499 From Indonesia, joined Aug 2001, 4506 posts, RR: 58 Reply 15, posted (6 years 3 weeks 6 days 1 hour ago) and read 21602 times:
Khoa,
If I write my pros and cons of SQ based on my experience, I'd write a book about it
Good report though... I actually enjoyed this better than the outbound leg !
I think the next time I want to "kill them with kindness" on an SQ gal, I'd send you to the galley instead !
Mandala499
When losing situational awareness, pray Cumulus Granitus isn't nearby !
Ryanb741 From United Kingdom (England), joined Mar 2002, 3207 posts, RR: 22 Reply 16, posted (6 years 3 weeks 5 days 20 hours ago) and read 21551 times:
Terrific report again Khoa! Made me laugh out loud in places. You really should write a book - it would be an aviation best seller!
Best regards
Ryan
I used to think the brain is the most fascinating part of my body. But, hey, who is telling me that?
SQ772 From Singapore, joined Nov 2001, 1672 posts, RR: 3 Reply 19, posted (6 years 3 weeks 5 days 9 hours ago) and read 21458 times:
I don't know what to say....your obnoxious treatment of the poor singapore girl (whose acronym I have forgotten) leaves me unimpressed.... But i enjoyed reading your report nevertheless....
Singapore_Air From United Kingdom, joined Nov 2000, 13547 posts, RR: 21 Reply 20, posted (6 years 3 weeks 5 days 9 hours ago) and read 21467 times:
Oh PlaneFreak777!! Sarcasm at it's best! (and acceptable too )
RupertVander: The wide range of snacks included apples, bananas, Twix bars, pre-prepared mini sandwich rolls, crackers, peanuts, some other chocolate bars.
Sabena690: Yes it is stressful but as a fan, SIA needs to be evaluated critically in the aim of moulding the Airline into perfection. I think Airliners.net users should be one with the airline and help it with such a cause. Good luck in your exams! Mine are over. I cannot comment on your last paragraph.
B-HOP, yes maybe. Also note the excessive addiction of a small but vocal number of users from the Hong Kong SAR region who like to post immature and flambait messages in some of my threads or threads relating to Singapore Airlines.
777236ER From United Kingdom, joined Aug 2001, 12706 posts, RR: 55 Reply 24, posted (6 years 3 weeks 5 days 4 hours ago) and read 21421 times:
The toilets on the 747s need to be revamped. It is unacceptable to have different toilet configurations and styles to those on the new Jubilee ERs.
Most passengers don't give that much thought to toilets, especially to whether they're common throughout the fleet. Your minority (and weird) opinion has no bearing on what the airline should do.
Aviance staff at London Heathrow need to be issued with neutral-appearance pens or pens with Singapore Airlines insignia when checking-in Singapore Airlines passengers at least. I recommend such pens being used to check in any passenger
No company in their right mind would tell staff what pens to use. The company involved isn't even Singapore Airlines for Christ sake. Ridiculous.
The sanitary napkins / towels have not changed as have not the covers that contain them. The sanitary napkin has developed since the 1990s at least and Singapore Airlines must provide higher quality amenities of this sort to female and intrigued passengers. Such a simple design simply does not cut it in this area
Intrigued passengers shouldn't be looking. If you find me a girl who genuinely has a problem with them, THEN complain. As it is I'm surprised you even know what a period is.
The supervisor at Tan Son Nhat International Airport representing Singapore Airlines did not smile back at me. He was racist towards his own people and is a scar on the Singapore Airlines Group. He is to be ???released??? from the airline and given a negative reference. We do not have time or money to waste on such people. I am not impressed at his lack of courtesy.
He is not to be released, you have NOTHING to do with Singapore Airlines. "We do not have time"? Who's "we"? Whether you're not impressed or not is a moot point, I doubt SA will do anything about it if you complain, given your general condescending tone.
Singapore Airlines’ KrisWorld system is confusing to operate for people that skipped the instruction video of how to use the system. A button on the KrisWorld start screen should allow passengers to re-visit the video
I don't think SA should be worried about passenger stupidity.
Singapore Airlines’ comment forms distributable on board the aircraft need to be enhanced appearance-wise. These are currently bland and do not exude a feeling of warmth that should come with any compliment or complaint received.
Pointless, stupid.
T from Aviance at London Heathrow was very kind and friendly. She also smiled when conversing with us. This must be noted and these details passed on to Aviance. Please remind her of the need for neutrality or pro-SIA pens when checking in SIA passengers
Who are you even talking to? People on A.net don't really care what pens she used. Tell it to Singapore Air. It'd give them a laugh.
The seat comfort on board Singapore Airlines’ MEGATOP 747 is relatively comfortable. The ergonomic headrests are very convenient and seat cushioning provides some long-term comfort during the flight. However, the seat pitch needs to be improved.
At what cost? You'd be the first to complain when your precious SA puts up prices.
The 6.5” screen is much better than on the MEGATOP 747s. However, certain competitors have installed 9” screens and Singapore Airlines must adapt and use this new larger size screen. A smaller screen is unacceptable
At what cost?
She remembered her training and though was a little shocked when I threw the blanket on the floor, she did indeed drape it over me
You threw it on the floor? What a spoil little brat.
The Singapore Airlines’ sanitary napkin absorbed 0.25 pints / 118.25ml of water. The Kotex brand Vietnam Airlines sanitary napkin absorbed 0.3125 pints / 147.81ml of water. Hence, the Singapore Airlines sanitary napkin has failed against its competitor. It should also be noted the inflexibility and lack of wings on the former napkin compared to the latter.
Kevs From Australia, joined Jun 2003, 46 posts, RR: 0 Reply 25, posted (6 years 3 weeks 5 days 3 hours ago) and read 21394 times:
Singapore_Air
'...but vocal number of users from the Hong Kong SAR region who like to post immature and flambait messages in some of my threads or threads relating to Singapore Airlines...'
so...
'...near a Cathay Pacific plane which was a bit unnerving...'
airline industry has never been a competitive industry, they won't really care to rectify minor problems that probably won't affect their service level to rational customers..
lol... one good example that is SIA doesn't provide choices to their dearest female customers, e.g. tampons... (I am not sure is it developed in 90's)
'...The meal was very tasty and was cooked to near perfection... the Viennese chocolate cake – a divine and really fantastic way to have ended the meal... SIA needs to be evaluated critically in the aim of moulding the Airline into perfection.... '
what is 'perfect' ?
can it be quantified into any service standards or criteria?
(probably a SIA Board of Directors will ask when if you in a job interview if they read this borad!)
To be honest, I like SIA and it motivates me to spend time to read your trip report and writing down these feeling...
26 9V-SVA: I am utterly disgusted, such a nice flight could be written in such a horrible way that leaves people feeling sick. Obsession is one thing but this is
27 Floris: Is this a brilliant form of humor or is he actually for real? If he is for real, he needs a psychiatrist really fast!
28 Singapore_Air: 9V-SVA, you would be, now shoo shoo. Kevs, your comments are intriguing. However, surely you know what perfect is. Perfect means that the airline has
29 B-HOP: Did you read the top left corner of the box, did you understand the word 'Cardiff, UK'? Frankly, went into detail like this is a bit obessive
30 Sabena 690: Now to wine. Singapore Airlines menus state that there are two choices of red and one of white. However all I see is one of red and one of white. This
31 Boeing4ever: Singapore_Air...I'm saying this in a nice way... When it comes to obsessive behavior, you not only pushed the envelope, you knocked over the whole fre
32 Lutfi: The best thing ever written on this forum. Thanks for brightening up my day! Please post this on Flyertalk! Don't hide your light under a bushel!
33 B747-437B: Please post this on Flyertalk! Don't hide your light under a bushel! As the moderator of the Flyertalk Trip Reports forum, I second that request! I'd
34 MD-11 forever: Thanks Singapore_Air for the delightful reading experience!!! I really admire your self-ironic writing style (I really hope you were ironic.....) I as
35 9V-SPK: "Flight stewardess DPK failed to say, “Thank you”, to every passenger when collecting hot towels on board SQ317 on 14 December 2002." "Fli
36 GARUDAROD: Is it just me, or is Singapore_Air a spolied brat who dares to look down at anyone who does not bow to his presence. He also is the first to make rep
37 Oystein: I agree with quite many on this thread like GARUDAROD, 9V-SPK, Sabena 690 ++++.. The fact that you seem to think that your doing SIA a large favour, b
38 B-HOP: Whenever SQ_boy do not get his complement, he hide. 'The supervisor did not smile back! I was infuriated. He must be sacked. I will not stand to be di
39 Singapore_Air: I've had more fun reading the three above so-called opinions / comments than doing the trip report! LOL. Suffice to say my children, such words say mo
41 9V-SVA: I do agree with Sabena 690, Oystein and B-HOP. Clearly this trip report shows someone's obsessive nature which leaves people with a sick feeling all a
42 N521NA: Great trip report Khoa! If you guys don't like his report and think it is obsessive, why did you read it? 9V-SVA, give it a rest will ya? You do not n
43 9V-SVA: N521NA, we have to read the report first to find if it is obsessive and full of unnecessary bits of information, don't we? 9V-SVA
44 UN_B732: At least SOMEONE shares my contempt for mean/impolite/rude supervisors/agents.... -UN I was on the A310-308/ET once, and I disliked it.
45 SR 103: "We arrived at our gate at 13:29:31 - near a Cathay Pacific plane which was a bit unnerving." Honestly, why? Why do you find CX's aircraft to be unner
46 Tsentsan: Hahaha.... To all those who diss/cuss S_Air, if not for S_Air, this forum wont be very entertaining wouldnt it? Please refrain from digging against S_
47 Mx5_boy: Khoa, Brilliant trip report mate. Such a great read! mb
48 N521NA: 9V-SVA, I understand that but you read his last trip report didnt you?
49 StarG: Well, at least everyone knows now what kind of trip report S_Air writes. So for those who does not like the style, why not just stop clicking on his t
50 9V-SVA: Tsentsan if you can't stand the sight of SIA aircraft you aren't a true blue Singaporean photog! 9V-SVA
51 Mas a330: Ah! Don't we all just love him? No we dont. I agree with 777236ER and B-HOP and some others. sad, really. I pity your girlfriend.[Edited 2003-06-17 14
52 I LOVE EWR: Please post this on flyertalk.com. BTW I had NOOOOO idea that any airlines offer sanitary napkins on their flights? And did u really preform a Sanitar
53 GotAirbus: I was totally impressed by how you carefully did your trip report...in MS Word!! However: I would make sure that only 20% of the blanket was on me and
54 Singapore_Air: Unfortunately, I have been absent yesterday and I am busy now. Comments and possibly a rebuttal will be given later.
55 Singapore_Air: 9V-SVA: I find you and your opinions irrelevant, as I said, shoo shoo. GotAirbus: Thanks for your comments. The reason why I had to inquisite our dear
56 Delboy: Hey Garudarod Be careful now, telling someone to get a life on this website will get you a slapped wrist. I once dared to tell someone to do just tha
57 N521NA: 9VSVA, QUIT replying/looking to this post if you hate him so much. Who honestly cares about his wife?
58 Ba319-131: What colour was the water in the toilet? Sabena 690,gotta love you man! Rgds BA319-131
59 Ba319-131: Sorry, I meant what shade of blue was it?
60 I LOVE EWR: Could you please answer my question someone??? BTW I had NOOOOO idea that any airlines offer sanitary napkins on their flights? And did u really prefo
61 Singapore_Air: I think most airlines do indeed provide sanitary napkins and yes I did perform an absorbency test. I should have noted that when squeezing out the SIA
62 Ryanair!!!: Oh my God... you played with a sanitary napkin / pad? You are sick. Kotex is... is... oh my God. Transluscent gel? Jesus... You think you are filming
63 I LOVE EWR: Ok I am just a curious person but I have another question for ya. Why did you perform the test?
64 9V-SVA: Ugh. Another disgusting revelation that never fails to rid me of my appetite. Mind you, I HAVEN'T HAD MY BREAKFAST! Sabena 690, this guy really needs
65 Rupertvander82: 9V-SVA: Just let him be... if you do not like S_Air, then don't read his posts of anything he posts... wouldn't that make life easier for you?
66 767er: To be be perfectly truthful, I have never checked if the lavs have sanitary pads. It would never cross my mind to take one home for a test!!!!
67 Singapore_Air: The test was performed because it was an amenity in the toilet. I see no reason why not to omit it when trying to conduct a full evaluation. 9V-SVA: Y
68 SQ772: All this talk about sanitary pads...it suddenly struck me that I didn't see any of those when I opened the amenities drawer on my recent flights with
69 Mr.BA: What's your purpose of doing it may I know? If the result's not what you expect what are you going to do about it?
70 777236ER: Singapore_Air, you can't tell people to shut up just because you don't agree with them or don't like the point they're making. Why did you do all thes
71 Cathay Pacific: Thanks for an interesting report, I do appreciate your effort!!! But just one thing, respect yourself and respect others, treat people the way you wan
72 Singapore_Air: Oh 777236ER, you're one of the least people who should be hiding under a veil of innocence Anyway, I do understand what you're saying Cathay Pacific b
73 9V-SVA: Singapore_Air, you can't tell people to shut up just because you don't agree with them or don't like the point they're making. Why did you do all thes
74 N754pr: Disclaimer: The written opinions expressed below do not necessarily represent the views of Singapore Airlines Limited – a subsidiary of Singapore Ai
75 IHadAPheo: Just a few questions How was the tread depth on the tyres?? (safety first ) Who made the plates, glasses and cups How absorbant, and soft was the toil
76 Mas a330: Put yourself in their shoes.... I bet he puts himself in the singapore girl's uniforms as well....
77 Singapore_Air: 9V-SVA and N754PR, both of you are irrelevances so you're not anything so why do you think anyone cares what you say... LOL
78 9V-SVA: 9V-SVA and N754PR, both of you are irrelevances so you're not anything so why do you think anyone cares what you say... LOL Wow, arrogance at its best
79 I LOVE EWR: The test was performed because it was an amenity in the toilet. I see no reason why not to omit it when trying to conduct a full evaluation. Do what e
80 Singapore_Air: Well it will be quite a debut for them with this complaint won't it? Quote from 9V-SVA: "you don't like it you don't read it. It's so darn simple."
81 Ba319-131: I think this has to be one of the best posts ever. I've been crying with laughter at the replys. Rgds BA319-131 p.s. Thanks for letting me know what s
82 Airdolomiti: You know Singapore_Air, as much as I think you need help, please, please don't stop writing your reports. Such continuous in-depth analysis of such a
83 USAFHummer: Whens your next trip S_Air??? I am anxiously awaiting the report on that, whenever it may be... Greg
84 9V-SVA: Well it will be quite a debut for them with this complaint won't it? You think they'd care about such a trivial complaint about, of all things, sanita
85 Singapore_Air: Quote from 9V-SVA: "you don't like it you don't read it. It's so darn simple." In fact, I'm sure you're all glad to know my next trip is in July 2003.
86 777236ER: Oh 777236ER, you're one of the least people who should be hiding under a veil of innocence Uh what? I don't think I've ever tested the absorbancy of a
87 9V-SVA: In fact, I'm sure you're all glad to know my next trip is in July 2003. A chance to experience Singapore Airlines during the worst time of it's histor
88 Singapore_Air: Somehow my dear immature child, I think you will be reading my trip report about my trip in July because you have a internal sadistic nature to be dis
89 9V-SVE: Ahhhhhhhhh Calm down you guys...this is FREE humor! BTW, S_Air recently booked a LHR-SIN-LHR flight for some 250 pounds.
90 KrisworldB777: You people crack me up no end. In addition to the hilarious trip report of Singapore_Air, I’ve had just as much fun reading the replies and real
91 Singapore_Air: Hooray KrisWorldB777! 9V-SVE, £227.90 including tax
92 9V-SVA: Somehow my dear immature child, I think you will be reading my trip report about my trip in July because you have a internal sadistic nature to be dis
93 Singapore_Air: Oh and I so live for the credit of a twitchy teenager in Singapore with a foul mouth that even his closest allies wishes would calm down. " I don't ha
94 Airbus_A340: Singapore_Air, Spotting at CLK Hong Kong today, SQ001 has resumed service, taxied towards the runway, then they reported problems befor takeoff....tax
95 9V-SVA: I thought I told you to shoo shoo? I don't see the necessity to listen to commands from a sick 17-year-old Vietnamese in the UK, do I? 9V-SVA
96 Singapore_Air: Oh and I so live for the credit of a twitchy teenager in Singapore with a foul mouth that even his closest allies wishes would calm down. " I don't ha
97 N951U: I have a few suggestions for improvement and further testing: 1.) How about planting a hair in your food to see how the flight attendants handle this
98 N951U: I must also note that your tampon absorbancy test is highly inaccurate. As they are not designed to absorb water but rather feminine discharge, perhap
99 N754pr: I have not and will not read this report as I do not have a few days free at this time, however I've heard a few of the best points from my friends. N
100 9V-SVA: Oh and I so live for the credit of a twitchy teenager in Singapore with a foul mouth that even his closest allies wishes would calm down. " I don't ha
101 Delboy: I do laugh at this guys trip reports, words such as compulsive seeker to detail, obsessive, attention seeking by making some of the comments he does
102 Singapore_Air: I am unamused at your insinuation though your first paragraph is appreciated.
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and a Raffles Class eye mask. It was very heart-warming to see her generosity in action and she will be clearly remembered.
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