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Southwest Airlines F#821 STL-MCO  
User currently offlineAtrude777 From United States of America, joined Aug 2003, 5692 posts, RR: 52
Posted (11 years 3 weeks 2 days 3 hours ago) and read 2328 times:

June 9th, 2003
Left my house at 4:45 to drive the 2 hour drive to STL. I arrived approximately around 7:05. I
got my suitcases and my families out of the car, and we went to the shuttle bus parking
spot, Almost immediately the bus came and picked us up. We proceeded to the Northwest
gates to drop of someone who was flying Northwest. As we drove by the Northwest Gates I
happily saw a NWA DC-9 in NEW COLORS!! I was excited as this was my first time seeing
new colors in person. We then proceeded to go back to the Southwest Terminal and they
dropped us off. We then went inside and stood in line for only 5 minutes-NOT BAD!!! I
was expecting a wait of 20 or so minutes but nope this was quick!! We checked our baggage,
and I asked for credit for my rapid reward program, they happily wrote it down for us. I
grabbed some Southwest Newsletter off the desk and then took our bags to the TSA, Let me
say this that was a HUGE Machine!! We left the suitcase with the TSA people and then
proceeded to security. We showed our boarding passes and then they allowed us to go
through. My brother went first-No alarm was set off. I went and no alarm as well. Then they
completely searched my baby sister, took of her jacket, shoes, shirt and examined the diaper
bag(understandable but to strip the baby??). They both my mom and sister went through
security fine. My dad proceeded through and of course as always set off the alarm. Like an
army, THREE SECURITY GUARDS CAME RUSHING AT US. They told us to leave immediately and
escorted us into the Southwest Gates. I watched them search my dad, have take of his
shoes, and etc. Then he went back through and set if off again! This time it was his belt!!
Took it off, and went through again ANOTHER ALARM WENT OFF, now this time it was his
watch. I was crackign up the whole time, as I was watching himn....He finally went through and this time no alarm.We procceded to Gate E-10, and sat
down to wait for our plane.

Scheduled Departure: 8:35am
Actual Departure:8:35am
Scheduled Aircraft: 737-300
Actual Aircraft: 737-700.

Now, the night before I asked my friend Pete, to track the flight which was coming in from Detroit
to tell me what the aircraft was gonna be. He said he would and did it. and he paged me to
tell me it was a 737-700 instead of a 737-300. But in all the excitment of me boarding I
completly forgot to check my pager...so I watched some Southwest planes land knowing one
of them was my plane to MCO. 6 planes Landed, and 5 were -300 and 1 was -700. When I
saw that I knew were gonna get the -300's. But Pete was sooo sure I was gonna get the
-700. So I watched all the -300's go to the gates except ours. Finally I saw the -700 in the
far off distance, and silently prayed for it to come to our gate. it came closer and closer, and
closer, and finally it docked at our gate. Now for those that know me, I was praying for a
-700 instead of a -300 and thats what I got -A BOEING 737-700!! I was soooo happy I
screamed and jumped for joy!! And my mom said, I take it thats good?? LOL I said, YES!
Downside was that it was the Brown version not Blue Canyon, but hey I will take it!!! Then I
remembered to jot down the registeration number which was N738CB. Then we were
allowed to Pre-Board because I had a disablity(I was hearing-impaired) and we were
traveling with a baby. So as soon as I got on board I ran, I mean I ran to my favorite seat,
Window RIGHT BEHIND THE WING!! I sat down, and waited for the rest to Board. They went
over the procedure, and we backed out of the gate and taxied to the runway. All this time I
was smiling because I knew one thing was for sure..I was on a Boeing 737-700, it took me 3
years to try and get a -700(YES I WAS REALLY THAT DESPERATE!!) and I finally made it on
one. So anyways...we taxied for 3 minutes to the runway, I am unsure which it was, and
waited for a Company -300 Blue Canyon scheme plane to land. Then it was our turn. We turn
on to the active runway, and wait a couple of seconds. The engine spooled up and we shot
down the runway. we took off and then turn immdeiatly to the left to head east. We
continued climbing and kept taking left turns. we finally climbed and climbed and then settled
in for a nice long 2 hour and 30 minute flight. They served Soda(I ordered a coke) and we
got chips ahoy and peanuts. I ate both and asked for more Coke. I watched about 5 more
planes fly by. 2 Southwest, One Delta, One Continental, and what looked like a United Plane.
we contineued on over Nashville, Tennesee, and then onward towards Birmingham, and
then turned over Jacksonville, Florida before finally starting to descend to MCO. They put up
the SeatBelt sign, and then since the weather was bad in MCO(very very cloudy about ready
to rain ANY MINUTE!). The plane rocked back and forth and the flaps came down, and the
spoilers came up breifly. back and forth. Then we took one HUGE wide turn to the right, I
mean the wing dipped very low!!! we went through some clouds which I really loved, and it
got soo dark we could see the lights flashing on the wing, and the wing looked as if it
dissapeared. Then finally announced we were landing in 3 minutes. So we got closer and
closer to the ground. I was snapping pictures like crazy! Finally right over the threshold I
saw two UPS 767's in NEW COLORS, I think i snapped a picture of that, and saw some Air
Tran and Spirit planes at the gate right before we landed, my first time seeing AirTran in person as well. Then finally we touched down and
while landing we passed by a SONG 757(MY FIRST SONG IN PERSON, I was soo happy) and a
Delta 777-200, and a Delta 737-200. Finally we stopped, and slowed down. We turned off
the runway just in time to see a company 737-300 land as well. While we were taxing to our
gate my side of the plane was facing the active runway I so I got to see some more planes
land(DAL 767, AA 767, SWA,) Then passed by another SONG plane and snapped a close up
picture of that. we then turned left to our gate, and stopped. We let everyone board off first
and then we got off. As soon as we stepped into the airport, it POURED LIKE CRAZY!!! It got
soo bad that the SWA ramp shut down and planes were forced to circle the airport because
the ramp was closed, but we were one of the last SWA planes to land before it hit. We got
off and went down to our baggage claim. We sat there and waited, and waited, and waited,
still no suitcases are coming. They announced that due to the rain they will be holding all
baggage for 30 more minutes!! so, we groaned and sat there while waiting for the rain to
stop. Finally after an HOUR since we arrived, and I was paging Pete about thsi and
keeping up with him as he was also in MCO as well, they announced the baggaes and ramp was now open and to expect a
large amount of baggage since 4 flights were on this belt. we waited 15 more minutes till
finally we spotted our bags and then we proceeded to the shuttle bus to take us to the car
rental company. we got our car and drove of to our relatives house.

Well!! How was that?? Was it good? needs more details, I think I pretty muched detailed it
right up. Questions? Comments?

See ya! Bye

All in All, I had an EXCELLENT TIME with Southwest Airlines. This was my third flight with them. Southwest Airlines is my Favorite Airline to fly. especially since they "gave me" a 737-700 instead of the -300 I was supposed to get. The Flight Attendents were superb, and I got extra cookies, and drinks, and they always kept making sure we were fine. Since I am small for my age, the seats were comfy, but my dad who is bigger said the seats were a little tight but it wasn't a big deal. Thats it for now.

Good things come to those who wait, better things come to those who go AFTER it!
9 replies: All unread, jump to last
User currently offlineCatholic2006 From United States of America, joined Jul 2003, 357 posts, RR: 2
Reply 1, posted (11 years 3 weeks 2 days 1 hour ago) and read 2288 times:

That was a really good report, but it's a pity you had such a bad airline. I really hate Southwest Airlines because they are so rude, and they totally did not wait on anyone on me and my li'l sis's flight to Midland, Texas.
Plus the planes are super super dirty!! I hate nasty, smelly, ugly, messed up planes.

In truth, I'm really surprised that you had a good time on their flights. I bet I'm smaller than you and I thought the seats were really uncomfortable (I'm only 5 feet tall and weigh only 88 lbs.). Oh yeah, NEVER go to Houston-Hobby Airport. It's really really disgusting and don't touch the handles on the doors of the restrooms. Use a towel when grabbing the door knob (you should really do that in any public restroom). If you want to read the real deal about Southwest Airlines I've posted a trip report about my flight down to Texas from Cleveland-Hopkins International Airport.

Did you think that all of the planes you've seen for the first time on this trip were really pretty how were the colors of Song Airlines? I know how AirTran is because we fly them a lot. It's a great airline (as well as United Airlines, USAirways, and American Airlines). How did you like Orlando International Airport? I haven't been since I was like 7 so I don't really remember it. All I remember is that there are trams that go to the different terminals.

Well, your trip report was VERY descriptive and I applaude you for that. Keep up the great work in writing posts, and I'll read your return trip post IMMEDIATELY after I send this. Thanks, and God bless!!!


Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
User currently offlineAtrude777 From United States of America, joined Aug 2003, 5692 posts, RR: 52
Reply 2, posted (11 years 3 weeks 2 days 1 hour ago) and read 2287 times:


I honestly don't think I flew such a bad airline. I have flown Southwest to MCI, to MCO, and PHX, and to STL, and have never had a bad flight wiht them or even bad service. Do remember they have NEVER had a crash invoving fatalies.::knock on wood::.

I am 5 feet 5 and weigh 95 pounds.

I love the song colors, its very unique and definetly sticks. I think the AirTran is the best next to the Blue WN'S and AA red, blue and white stripes.

Orlanod was just the way I remembered it when I flew there 2 years earlier. I love it, the design is very unique and very homey feeling.

Thanks for reading the trip report.


Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineCatholic2006 From United States of America, joined Jul 2003, 357 posts, RR: 2
Reply 3, posted (11 years 3 weeks 1 day 17 hours ago) and read 2261 times:

Well, I probably shouldn't judge them on my first flight where I actually paid attention. I just never really thought that the airline appealed to me. I was always frustrated at the state of the planes.

You and a lot of others seemed to have a had exemplary flights. I feel really bad now for saying all of the mean things that I've said about the airline. I wish I could have taken the flight all over again, and this time be a lot more enthusiastic and optimistic about it. Like I said before, It's really only as bad as you make it out to be. Thanks again!!


Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
User currently offlineAtrude777 From United States of America, joined Aug 2003, 5692 posts, RR: 52
Reply 4, posted (11 years 3 weeks 1 day 15 hours ago) and read 2243 times:

Thats very true, Chris.

Next time you fly a WN city to another NW city, make sure you choose the first flight, as the F/A are usually the most cheerful because they haven't dealt wiht any pax's yet. so you willbe the first they "deal with" and if u give them your best I am very sure they will give you there best as well. I honestly can say I haven't even seen a FROWN on those WN F/A.

And don't worry about saying mean things, if thats what you experinced, thats what you experinced!!! Its not liek you were trying to put them down. You were stating your honest experinces and it just turned out to be a bad experinces. Give WN a chance. Thanks


Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineCatholic2006 From United States of America, joined Jul 2003, 357 posts, RR: 2
Reply 5, posted (11 years 3 weeks 1 day 3 hours ago) and read 2223 times:

Thanks agian!!

I will offer your advice to my parents whenever they're booking another Southwest Airlines flight.

You know, you are really understanding. I feel like I could ask or tell you anything about flight, and you give me a really good answer, and not like a "OMG this kid is soooo dumb" answer!! thanks, bye!!


Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
User currently offlineAtrude777 From United States of America, joined Aug 2003, 5692 posts, RR: 52
Reply 6, posted (11 years 3 weeks 1 day 2 hours ago) and read 2216 times:

Thanks no problem, I have been in the same position so I know whats it liek to ask questions........

Yeah you can't just base your experinces on one flight ALWAYS give them a chance.


Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineNo1racer From United States of America, joined Mar 2001, 115 posts, RR: 0
Reply 7, posted (11 years 3 weeks 15 hours ago) and read 2199 times:


Very nice trip report. I fly out of STL maybe 15 times a year, and I like the East Terminal. I think the SW is a great airline, and it sure beats AA domestic in my opinion, though I have only been on their 80's, F100's and 72's. Catholic2006, your comments about my home airport Hobby are quite terrible and overstated. Yes it is old in some parts, but it is better than loads of airports that I have been to, and Intercontinental is a great airport here in Houston.

Atrude777, I love SWA's 737-700, but I wish that they wouldn't serve cookies so early in the morning. The serve Air Crisps the rest of the day, so I don't really get that. Anyways, good TR. Thanks.


User currently offlineKevin752 From United States of America, joined Jul 2003, 726 posts, RR: 4
Reply 8, posted (11 years 3 weeks 14 hours ago) and read 2194 times:

Great report about southwest airlines. I love them now and it is true their service in the air is really good I loved it. Now I like the 737-300 the best out of all the other 737 planes.

"Keep Climbing"
User currently offlineCatholic2006 From United States of America, joined Jul 2003, 357 posts, RR: 2
Reply 9, posted (11 years 3 weeks 14 hours ago) and read 2196 times:

Hey No1racer, I'm sorry about the comments about Hobby. I really want to go the Intercontinental. It seems like a really cool airport, and I'd love to see another Continental hub besides Cleveland.

I wish I had cookies on Southwest, but their AirCrisps were really good.

I love the 737-300 too, though I prefer the 737-500!


Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
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