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A Comedy Of Errors On USAirways  
User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Posted (11 years 1 month 2 weeks 5 days 18 hours ago) and read 5426 times:
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A Comedy of Errors On USAirways


06NOV03
USAirways Express* 2803
Depart NEWARK: 7:30pm
Arrive PITTSBURGH: 9:09pm
ERJ-145/Op Mesa Airlines

I was not looking forward to this flight for a number of reasons. First being, it had been heavily delayed on the 3rd, and canceled on the 4th and 5th. The weather was sucky and I had made the dumb mistake of booking myself on a night flight. I am not a huge fan of night flights, and the weather really didnt help.
I printed out my boarding pass for 2803 and gave myself seat 01A- last on, first off. It would also be across from the flight attendant- who knows, perhaps they would have been willing to chat for a bit.
Got to Newark at about 6:00 for my 7:30 departure and proceeded to gate A39, where there was no information posted at the gate. Why USAirways has four gates at Newark, I will never understand, but the only gate that had activity was A37, where the 6:00pm to Pittsburgh was still sitting. They offered me a seat, but declined it as I had a gut feeling the ERJ would not be going out on schedule- and I love the excitement  Smile
The boarding time was 7:00pm and as 7:00 came and went, there was no information at the gate, nor was there an announcement. A jaunt over to the boards revealed:

ARRIVALS
USAIRWAYS 2803 PITTSBURGH A39 7:22pm DELAYED

DEPARTURES
USAIRWAYS 2803 PITTSBURGH A39 7:30pm ON TIME

Hmmm.. This seemed a little suspicious, so I went over to the gate agent and asked what was going on, to which she told me the plane had not yet left Pittsburgh. 7:22? I think not. The board now finally had information posted and the new departure time was 8:50pm. I went back to the status boards mid-concourse to see what they had to say, and surprise surprise, the boards were screwy as usual!

ARRIVALS
USAIRWAYS 2803 PITTSBURGH A39 8:50pm DELAYED

DEPARTURES
USAIRWAYS 2803 PITTSBURGH A39 7:30pm ON TIME

Riiiiiiight.... Well, it started to get late and 8:50 came and past, at which I requested to fly out Friday morning as I really could not arrive Pitt so late into the evening. The friendly agent rebooked me onto the 9:35am flight free of charge, and so my parents picked me up and home we went. The flight did finally depart at around 10pm.
07NOV03
USAirways 502
Depart NEWARK: 9:35am
Arrive PITTSBURGH: 11:14am
B737-300/N591US

Checked in and printed my boarding pass as soon as I got home the night before and secured seat 15F. The load was only going to be 56/114, and I was pleased to be able to get a row all to myself right behind the wing- does it get better?
Got to the airport and there was a plane sitting at the gate bound for Charlotte, continuing to Nashville. The 737-300 looked clean, and so I was hopeful as to the condition of my airplane. Oi veh esmere guvold!
The plane arrived from Pitt around 8:50am, and I saw that it was N591US, among the last of the 737 to be repainted. The paint job was immaculate, and the 737 was shining in the morning sun. Boarding was called- first First Class and Chairman Elites, which took about five minutes. Following, all rows for flight 502 were called at once- understandable since there was such a light load. I boarded the aircraft and was greeted by a friendly flight attendant chewing gum like a cow. With a heavy New York accent, she said "How ya doin'".
I proceeded back to row 15, stowed my bag in the overhead bin and scooched into the row. Im not a tall person, but the 737s are TIGHT!! The plane was pretty clean, so good on USAirways.
After all the passengers were onboard, doors were shut and we pushed back for an on-time departure. After the tug was disconnected, the sound of engines starting was heard, following the sound of engines shutting down. This repeated a few times and then came an awkward silence- I knew something wasn't totally proper.
Soon after, the captain came on and told us that the APU seemed to be inoperative, and that we would have to do a ground start. He continued on for a few minutes talking about how an airplane is not a car, and that the engines need air to start. Well, ten minutes later, we were still sitting there. Another announcement from up front revealed that the pipe USAirways needed to use to pump air wouldnt fit properly with the valve on the plane. So they brought in a pump from Continental, and about five minutes later we were ready to go.
Then, the air stopped flowing. We were holding near gate A35 and the plane started to get hot. "Uhh folks, looks like the air conditioning doesnt want to work right, so were going to taxi back to the gate and let maintenance take a quick look-see."
We taxi to gate A38 and the engines shut down. Maintenance comes on, fixes the problem, and we are ready to go... right? No sir! Continental's machinery is again called in to start the engines. We start up, get pushed back and FINALLY flaps are set and we taxi to Runway 04L. By this time, we had missed our slot and so we were #19 for departure.
We line up and it is at this point I discover the 737-300 windows are surprisingly low. I'm not tall, but I had to duck my head a little to look out at the wings. Engines spooled up and I was amazed at how quiet the airplane was- especially for a 1988 bird!
Rotation was quick and the pressure was...interesting. Take off was by no means steep, but sure was windy, and after about three minutes we leveled off and started making a few turns. Gradually, we would climb in increments of 1000-1500 feet. The flaps had been set to third position, and so they started retracting not long after rotation. They retracted two positions and then stopped. The flaps on the 737 are noisy, and so I could hear the sound however the flaps were not moving. Finally, after several minutes of this noise, the flaps extended again and were then retracted, but no luck. They would not fully retract. After one more effort, the finally retracted.
Climb was slow still, and in total, it took 31 minutes to reach 26,000 feet. Beverage and snack service had already commenced at somewhere near 15,000 feet. A "We have now crossed 10,000 feet" video was shown, and it just WOULD NOT SHUT UP. It went on forever about random crap- I dont see why flight attendants cant just say this over the PA (which kept cutting out on this particular airplane)
Beverage cart came around and I had a Coke, no ice and was given the full can with a bag of Snyder's "Snaps".
The flight passed quickly and soon enough we were starting decent. The cabin crew, which was very efficient and friendly, came around and collected trash. Shortly thereafter we began our final approach and made a very smooth landing in Pittsburgh.
I deplaned, said thanks to the crew, threw N591 a dirty look and continued about my way, ready to spend a weekend with my sister at the University of Pittsburgh.

09NOV03
USAirways 1404 (or is it?)
Depart PITTSBURGH: 1:15pm
Arrive LAGUARDIA: 2:33pm
Airbus A321/N166US

My weekend had gone by too fast and I had a most excellent time at the college with all my sisters friends and whatnot. Today was a day I was looking forward to- I am finally flying the A321!
I arrived at the airport at about 11am, what with the busses being what they are, and proceeded to go through security with my dorm-printed boarding pass for seat 24F. No problem there, and continued on to gate B35 where I asked to take the 11:55 to LGA.
I was told I could pay to take the earlier flight at which I was so shocked to hear I just walked away. What idiot at USAirways decided it would be cool to make people pay to take an EARLIER flight?! One would think they want you out of the system as quickly as possible. Are they really losing money by shifting an empty seat from one plane to the next?
I proceeded to gate B39 and waited for the arrival of our A321, inbound from Orlando. N166US arrived bang on time and soon after, the masses of children piled out from the Airbus. Boarding for our flight began and the load seemed to be somewhere around 150, so not bad at all. There really wasnt enough seating nor space for 150 people at this gate- shame on USAirways for assigning a nearly full A321 to a gate barely suited for an ERJ!
I boarded and was greeted at door 1L by a friendly flight attendant and proceeded to make my way back to seat 24F. The middle seat would remain empty, with a very pleasant man in 24D, his wife and friends in ABC.
We taxied out for departure and the captain came on and announced flight time to LGA as 46 mintues, with a nice tailwind speeding us along. Took off and made some correctional turns- the entire thing was relatively smooth. I was again taken by surprise how quiet the A321 was. Drink service was started, and I was treated to a cup of Coke with more Snaps.
The flight passed by very quickly, and soon we began our approach- and this was the first time I had ever descended into LGA quite like this. We came in around 8,000 feet over Howard Beach and was soon treated to a birds eye view of JFK, to which I could clearly identify several aircraft as belonging to jetBlue. Then made a sharp left turn and flew over Prospect Park, followed by a steady descent and over the LIE and then some buildings (sadly, not as low as, say,over Northern Blvd- but close) and then came in low low low over the water and made a sharp left turn at about 300 feet ASL, and immediately landed. Touchdown was smooth, followed by a brief activation of the spoilers and Trs.
Said thanks and deplaned- and that was that!

FINAL THOUGHTS
- N591US really needs some repairs!
- 733 windows are low.. Or is it me?
- The A321 kicks total ass
- The A321 kicks total ass
- The A321 kicks total ass

USAirways is almost there... the crews were great, aircraft clean and comfortable (moreso on the Airbus) and snacks were sufficient for the route. The flight deck crews were informative and friendly as well.
Price paid: $198.00- a bargain for NYC-PIT!

Would I fly US again? Stick me on one of their Airbusses and I'm all for it.

Thanks for reading, leave a comment!

21 replies: All unread, jump to last
 
User currently offlineLfutia From Netherlands, joined Dec 2002, 3357 posts, RR: 31
Reply 1, posted (11 years 1 month 2 weeks 5 days 17 hours ago) and read 5252 times:
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Nice TR... (So nice of you not to leave a comment in my TR)... hehe... (don't take that offensively).... Hope you enjoyed PIT..... and the A321.... (Doesn't the A321 seem so long looking down the Cabin)?? PIT is so roomy and (cold)

To all who don't know.... The LIE is the Long Island Expressway....

(me is a former resident of where JBLUA230 lives) hehe (in fact.... [i think] we're good friends {i think}...(Don't ask me or him for personal info....) hehe...

Leo/ORD





Leo/ORD -- Groetjes uit de VS! -- Heeft u laatst nog met KLM gevlogen?
User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 2, posted (11 years 1 month 2 weeks 5 days 17 hours ago) and read 5248 times:
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All I have to say to that, Mr. Futia, is oy veh.
Thanks for the comment.

I forgot to mention why I put "or is it" next to US1404. The crew kept referring to it as US950 until it was pointed out to them by a passenger before takeoff that it was 1404

JBLU


User currently offlinePhatfarmlines From United States of America, joined Sep 2001, 1365 posts, RR: 1
Reply 3, posted (11 years 1 month 2 weeks 5 days 16 hours ago) and read 5214 times:

That approach your flight did into LGA is the grand Long Island "Expressway Visual" to Runway 31. My flights into LGA have always done this approach.

User currently offlineJeffrey1970 From United States of America, joined Apr 2001, 1336 posts, RR: 12
Reply 4, posted (11 years 1 month 2 weeks 5 days 14 hours ago) and read 5126 times:

That was a very good report. A lot of airlines charge you to change your flights, because without that they may lose revenue because that seat could have been sold to a passenger buying that seat at the last minute. I am not saying I agree with it, but that is my interpetation as to why they do that.

God bless through Jesus,

Jeff




God bless through Jesus, Jeff
User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 5, posted (11 years 1 month 2 weeks 5 days 2 hours ago) and read 4926 times:
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Thanks for the comment...

Most airlines (CO, B6, AA for sure) do not charge you to go standby on an earlier flight.

I fully understand a charge to go later, but to take an earlier flight when your already at the airport, thats shitty

jblu


User currently offlineStarFlyer From Germany, joined Sep 2002, 987 posts, RR: 1
Reply 6, posted (11 years 1 month 2 weeks 5 days ago) and read 4864 times:

Interesting report! Thanks for the read!
Yeah, I dont know what it is with paying for changing to an earlier (empty) flight. Had a really bad experience on Qantas regarding that. My then-girlfriend and I were flying Wellington to Auckland and I was on the 5pm flight and she on the 6pm. Well we walk up and ask if we could travel together but they tell us its only possible if she buys a new fare!
Well, I get on that plane, a 737-300, there's only about 30 people on board! So stupid how they wouldnt let her change, while I understand its punishing us for buying dirt-cheap fares I think this would be a good way to show some good will!
Anyway... good you enjoyed the Airbus... I just love the 321 though it does make weird noises upon taxiing to departure (on Lufthansa anyway).



Yours truly - StarFlyer
User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 7, posted (11 years 1 month 2 weeks 4 days 20 hours ago) and read 4799 times:
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Those weird noises are the brakes- all Airbus family aircraft have that noise. I kinda enjoy it... scares the crap out of passengers  Smile

JBLU


User currently offlineTranStar From United States of America, joined Jul 1999, 530 posts, RR: 0
Reply 8, posted (11 years 1 month 2 weeks 4 days 19 hours ago) and read 4789 times:
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The windows in the 737-300 are not normally low. I have flown on many a 737 with many airlines and have not had that experience.

I have flown on US Airways and had the same experience. I had to bend down a little to see out.

One theory: I would suspect that when US Airways began refitting its fleet, it bought the same seats that it purchased for its A320/A321 fleet. I would suspect that these seats are slightly taller, perhaps.

Does anyone have any other theories?



User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 9, posted (11 years 1 month 2 weeks 4 days 17 hours ago) and read 4751 times:
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I would tend to think the same, except for the fact that the seats are certainly not the same.

The Boeing seats are much shorter and lighter on color, whereas the Airbus seats are taller and have laptop plug ins.

Perhaps they are just new (relatively speaking) for the Boeing fleet and are a wee bit too tall for the structure.

Thanks for the comment
JBLU


User currently offlineUSAIRWAYS321 From United States of America, joined Jul 2001, 1848 posts, RR: 9
Reply 10, posted (11 years 1 month 2 weeks 4 days 11 hours ago) and read 4693 times:

How many time have I told you this Ben:

- The A321 kicks total ass
- The A321 kicks total ass
- The A321 kicks total ass


Glad you finally wised up!


User currently offlineMandala499 From Indonesia, joined Aug 2001, 6972 posts, RR: 76
Reply 11, posted (11 years 1 month 2 weeks 3 days 23 hours ago) and read 4600 times:

The A321 kicks total ass?
*throws up... I can't sleep on the window seat of an airbus A32x... but hey it was only a 1H40 flight...*

Glad to hear you made it after the initial disasters! Strangely enough, in 2000 I elected to take the last flight FRA-BCN after a long flight from SYD via SIN, just so I could take the A321... Mistake... The plane wasn't to blame for me disliking the flight... the cabin crew were ! LOL...

Don't kill me on my opinions of the 321... I'd fly a 320 instead any day! LOL

Mandala499



When losing situational awareness, pray Cumulus Granitus isn't nearby !
User currently offlineFanoftristars From United States of America, joined Jul 2000, 1615 posts, RR: 5
Reply 12, posted (11 years 1 month 2 weeks 3 days 22 hours ago) and read 4592 times:

The Boeing's seats may be a little low in the 737s, but I like them better than the somewhat small Airbus windows. Has anyone else noticed that the windows on Boeing's and McDonnel Douglas' aircraft are much larger than the Airbus windows?


"FLY DELTA JETS"
User currently offlineAdam T. From United States of America, joined Jun 2000, 957 posts, RR: 5
Reply 13, posted (11 years 1 month 2 weeks 3 days 22 hours ago) and read 4588 times:

I to love US Airways Airbus aircraft! Glad you had a good ride on them.
Adam


User currently offlineCedarjet From United Kingdom, joined May 1999, 8199 posts, RR: 54
Reply 14, posted (11 years 1 month 2 weeks 3 days 21 hours ago) and read 4572 times:

The ride in the 737 sounds terrifying. I love the A32x family, A319 best (the hot rod), A320 (classic), A321 (big). They fly like they're on rails.


fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz
User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 15, posted (11 years 1 month 2 weeks 3 days 20 hours ago) and read 4563 times:
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Thanks for all the comments folks  Smile

JBLU


User currently offlineMsh744 From United States of America, joined May 2002, 463 posts, RR: 2
Reply 16, posted (11 years 1 month 2 weeks 3 days 17 hours ago) and read 4548 times:

Great report! Sounds like quite the adventure...


-Msh744


User currently offlineCaptain_777 From United States of America, joined Jan 2000, 295 posts, RR: 2
Reply 17, posted (11 years 1 month 2 weeks 3 days 16 hours ago) and read 4532 times:

Great report Ben-

I've had the same APU problem in an old USAirways 737-300. It seems to be common on the older birds. I have had good time on the USAirways A321 though. Very comfortable.


User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 18, posted (11 years 1 month 2 weeks 2 days 17 hours ago) and read 4431 times:
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Thanks for all the comments!

JBLU


User currently offlineFURUREFA From United States of America, joined Feb 2004, 808 posts, RR: 2
Reply 19, posted (10 years 9 months 3 weeks 4 days 15 hours ago) and read 3770 times:

wow great trip report

Mat


User currently offlineSW733US From United States of America, joined Mar 2004, 10 posts, RR: 0
Reply 20, posted (10 years 9 months 3 weeks 4 days 15 hours ago) and read 3756 times:

Nice Trip Report..

I know how it is.. The 733's are a pain in the arse, but overall a nice airplane!


User currently offlineCatholic2006 From United States of America, joined Jul 2003, 357 posts, RR: 2
Reply 21, posted (10 years 9 months 3 weeks 1 day ago) and read 3613 times:

USAirways is definitely the quintessential airline!!!
-Go USAir!!

If I have flown on the USAir 737's, I don't remember. I want to tho. I have flown the Airbus A319 and the Airbus A321, and I liked both. The seats are really comfortable on them. I like my seats to be nice and firm. They had great leg room. The service that USAir gave made it all the better, especially considering it was a 3 hour flight to Nassau.

Btw, the Greater Pittsburgh International Airport is the world's Best Airport lol. I love it!!!

Great report!!

-chris



Ne vous inquietez pas. Je ne vous hais pas . . . . encore, mais faites attention !
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