GIA From Indonesia, joined Oct 2003, 71 posts, RR: 0 Posted (10 years 3 months 4 weeks 6 hours ago) and read 8442 times:
Hi everyone. Merry Christmast and Happy New Year 2004.
This is going to be my first trip report. I hope you like it. I'll try to remember as many details as I could on my last trip to Amsterdam in October. However I'll write the SYD-DPS first cause I don't like to type too long
Here's the Itinerary:
Sydney to Denpasar
GA715 Departure Time 09:15 Arrival Time 13:35
Aircraft: A330-300 Registration: PK-GPG Seat No: 3A
I arrived at Syd Airport roughly 2 hours before departure. I went straight to the empty Executive class counter to check my 1 luggage. The lady checked my bag all the way to ams and then issued me with two boarding passes. 1 to Dps and another from dps to cgk. She told me that the boarding pass to ams has to be issued at cgk at the tranfer desk because she cannot check me in as it is to early (as the flight to ams departs late at night from cgk) and the system won't let her check me in. She also gave me an invitation to the Qantas Club lounge.
I went to wonder around nearby the counter still thinking why can't she check me in? Usually I'll get 3 boarding passes to ams. I was very curious at that time so I went to see the supervisor at the service desk to ask whether he can issue me the boarding pass to ams. Overhearing our conversation, the lady at the executive class told the supervisor that she had already explained to me and she gave me that look in the eye. To my suprise, the supervisor told the lady, "You can check him in, it is open". What a relief! He then gave me another boarding pass from cgk to ams. I said thank you to the supervisor as well as to the lady (I think she's upset with me).
I went straight to immigration and straight to the lounge upstairs. The lounge is nice. it has a good viewing point towards the runway. I just sat around for ten minutes and I already got bored (I can't sit still). Walk around the lounge and then I decided I want to go downstair and proceed to the gate as it is nearly half hour before take off. I don't want to wait for the announcement cause from my father's experience he was left behind as the Qantas lounge people forgot to call on the Garuda flight for boarding.
As I arrived at the gate, boarding is about to commence. There is no priority boarding for C Class pax but it's ok. Not too many people on this flight today. I boarded the aircraft and the stewardess show me to my seat. She offered me newspaper or magazine to read and then follow the pre-takeoff drink which consist of orange, apple juice or champagne. Apple is my choice. One of the steward came up to me me for a bit of a chat. He asked me where was I going? I told him that I'm going to Amsterdam. He was a bit surprised. He then tell nearly all his colleage about me going to amsterdam. I was thinking? For what would he tell his colleages about me going to ams? Then all the steward and stewardess that went pass me kept asking the same question. Going holiday to ams? Live in Ams? Work in Ams? Business in Ams?
Pushback was on time. Take off was smooth. Once we level, the steward gave us ammenity kit, menu and telling us that because it is too early to serve lunch now, lunch will be served at 12 noon which is 3 hours away. Is that ok with you or you want to eat now? I said it's ok. They are going to give us snack anyway.
Perch Fillet with Saffron Sauce, buttered linguini - carrot - bean
Chicken breast with Cream Sauce, potato - carrot - zucchini
Beef Rendang, steamed rice - vegetable (My choice and it was nice)
Cheese and crackers
Chocolate Cream pie
Coffe or Tea
Along with the meal there is also an Executive Bar, where you can select alcoholic drinks. As I don't drink, I don't know what choices they have. They offered every pax a selection of wine which I also refused. I like soft drinks only.
In terms of inflight entertainment, Garuda is quite poor. Each seat has a small PTV stored inside the armrest. There are no games. 6 Video channel. 1 flight info channel. Some Music selection. The sound quality is also poor.
In terms of the seat, i think Garuda has downgraded the seat. The last time I was in this A330 2 years ago, the Executive Class was leather. Now they are cloth. The same thing towards their B744 (next part). There are 42 business class seat on this A333 Row 1 - 7 with 2-2-2 configuration. If you are on this plane, don't take row 1 as the legroom is a bit smaller or row 7 as the seat recline is hold up by the wall behind it. Personally, I like the seat. It has good recline position, footrest, lumbar support and wide and blue in colour.
At that time only about 8 Pax in C class. 4 of them are a member of the church that I go to. I know them but they don't know me They are going to Bali for the Memorial of the Bali tragedy.
Upon landing, the steward sat behind me at row7. Btw i moved to row 6 upon landing cause I want to see the engine and the reverser deployed. My favourite part I was concentrating at looking at the wing and engine power when this steward kept talking to me and telling about Bali and where he lives. it was nice of him though. At the end, I get along with that guy, his name is Adi. Promised him to send some shirts from Ams which i did send him. Hope he likes it.
Getting off the plane was smooth and I proceed to the transfer desk for them to remove the coupon that is attached on the dps-cgk boarding pass.
That's it for this sector. I'll try to continue the next sector later on as I have to go now.
NWAA330 From United States of America, joined Jun 2003, 208 posts, RR: 1
Reply 3, posted (10 years 3 months 3 weeks 6 days 7 hours ago) and read 8132 times:
Great first report. I flew Garuda on the A330 a couple years ago from NGO-DPS in exective class and they did have the blue leather seats which I found adaquite but nothing outstanding. It was also one of the a/c that did not offer an F cabin and there were only 4 pax in exective (maybe 15 in coach). As you said they offer a very average premium product, esp. entertainment wise but I've always thought their service was outstanding. Again great report.