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LHR-DTW-LHR On BA With 767  
User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Posted (10 years 7 months 2 weeks 5 days 21 hours ago) and read 6511 times:

OK, now i've done London to Detroit with NW. Now I am going to do it with BA.

Sunday 3rd August 2003
Flight No: BA203
Route: LHR-DTW
Equipment: Boeing 767-336/ER
Reg: G-BNWM

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Photo © T Silgrim
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Photo © Art Brett - AirTeamImages


Seat: 32F
Gate: 4a (I think it was this one, Terminal 4)
Scheduled Departure Time: 12.35
Actual Departure Time: 12.40
Scheduled Arrival Time: 15.50
Actual Arrival Time: 16.10


This year, I decided to go with BA for two reasons. The first is that I wanted to see what their service was like trans-atlantic, as I had never been with BA across the pond before. Secondly, they were cheaper this year than NW.

That morning I had to leave my house at 8.30am for the 1 hour drive to LHR. We drove around the M25 and a little bit on the M4. We arrived at LHR's Terminal 4 at about 9.45. It was a good thing we got there early, because there was a very big queue at the World Traveller check in desks. But as usual, the BA staff were doing all they could to check passengers in quickly and efficientely. A Securicor guard came up to me and asked me where I was travelling to. I said 'Detroit' and she asked me to go with her. I didn't know what I did wrong but as it turned out, if you are travelling to the US, if you are asked for your luggage to be hand checked, you have to have it done. So the lady took me to a man who checked through my suitcase and after that I went through security and went to the gate. I suppose it is a good thing that they are doing that!! At the gate there was a lot of waiting around, due to the fact that I got there pretty early.

I went around the shops for a bit, had a McDonalds, bought some headphones from Dixons and then an announcement came over the tanoy that our flight has started boarding. So I joined the queue at the gate, proceeded down the jetty, went down some steps and got onto a coach. We had to go to a remote stand. There was a little wait next to the aircraft to get onto the aircraft. But it was summer time and the weather was great, so I didn't mind that. I sat down into a comfy 32F. By this time it was 11.55 and we still had another 20 minutes before the gate closed. We were near the runway so I concentrated on the runway for the most of that waiting period. The load factor for this flight was 100%. At 12.15, the doors closed, the engines started and we were pushed back. We had the standard safety announcement and we taxied to 27L. We had to wait about 15 mintues before taking off though. There was a very long queue of aircraft waiting to take off. Unfortunately, the runway was on the left, but I was on the right so I couldn't watch the planes take off. At 12.40, we took off. Just like the DC-10, this baby had some power in it!! I could really feel the G's!! We lifted off, went through the fluffy clouds and ascended to FL370.

An hour into the flight we were served food. It was a choice of chicken or beef. I chose chicken, which was a chicken curry with rice. Tasted excellent! That came with a brownie. On a lot of flight's ive been on, you get a brownie. But I like them so thats a bonus! After the food came the IFE.The first film was Agent Cody Banks. I watched the first 20 minutes but lost concentration, because of the position of the TV. I had to look straight up and look left to see the TV. After that came the duty free. I bought a deck of cards. It has pictures of a number of aircraft which BA have used over the past 50 years or so.

The cabin crew on this flight were very polite and very human. When I say very human, I mean that you could have quite a lengthly chat with them if you wanted to. I have a conversation with one of them about becoming a pilot and he was saying about joining the RAF and so on.

Here is a picture over the east coast of Canada:


Apart from the IFE, not much else happened in this flight. When started descended when we were 30 minutes away from DTW and the captain announced where we were exactly. The clouds coming into DTW were pretty amazing. They were all very tall and we circled around a number of the clouds at about 250 knots. The approach was very clear and very smooth. I could really feel the reverse thrust too!!

We taxied to the very, very small Berry terminal, which was quite old too. I got off the plane and got the courage together to go through immigration. By this I mean I was hoping it wouldnt be the same as last year where they asked me questions like 'do you parents know your'e here?' and so on. This lady this time was asking stuff like 'when do you go back to school?' and she wanted to know all about my friends.

The baggage was 5 minute wait, mine was one of the last one's to come out. An enjoyable flight, comfortable and relaxing, as always with BA!!

Ratings:

Check-in: 7/10
Boarding: 7/10
In-Flight Service: 10/10 (really happy with the service)
Collection Of Baggage: 9/10

Flight In General: 9/10


---------------------------------------------------------------------------

Monday 18th August 2003
Flight No: BA202
Route: DTW-LHR
Equipment: Boeing 767-336/ER
Reg: G-BNWV

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Photo © MIKE MOORES
View Large View Medium

Photo © STUART PRINCE


Seat: 35A
Gate: 1 (Berry Terminal)
Scheduled Departure Time: 18.05
Actual Departure Time: 18.20
Scheduled Arrival Time: 6.40
Actual Arrival Time: 6.44


We left my friend's house at 10am to go to Detroit. We got to DTW's Berry terminal at 4pm for the 18.05 flight to LHR. I entered into the very small terminal to find 4 BA check-in desks. This was the only flight in the whole terminal. I waited only about 4 or 5 minutes to check in, went up to the escalator and went through security. The guards were miserable and grumpy!! So I got through, went to the gate, which was a 10 seconds walk from security, and waited. There was a small shop with sweets and sourveniers. I bought some chewing gum and spent the rest of the time looking at the runway. There was a big window, next to the gate and the vew was the runway that we were about to take off from. It didn't seem to busy today.

Boarding started at 5pm. I got onto the plane and took my seat. once again, very comfy. The load factor for the flight was 100%, so boarding took quite a while. This route is obviously porfitable for BA, as in October, they have upgraded the route to a 777. The safety announcements were announced and we took a very short taxi to the runway. The taxi only took 30 seconds because the terminal was right next to the runway. We took off straight away, a few of the overhead compartments came open as full throttle was applied, but there was nothing that anybody could have done about it at this point. We climed to FL360 and the FA's brought the food around. The food wasn't so grea this time. it was a weird salad thign was a chinese dressing. Not as good as the outward leg

Now I know this sounds soppy, but I was writing to one of my friend's in Michigan saying thank you for havig me and so forth and the FA must have read the letter over my shoulder. It was quite funny really because the FA smiled at me as she walked up the aircraft with the trolley. She then came back to me later on the flight andsaid something like 'so have you got a picture of her?'. So I showed the FA a picture of the person I was writing to (who was a girl) and she just smiled. I was travelling with someone else, and they told me that when I fell asleep, the FA went up to them and said 'i think he's in love' or something like that. I found the whole thing very funny!!

Finding Nemo was put on the IFE, but I didn't watch it, I just tried to sleep. The only thing I don't like about night flights is that I always feel so dirty afterwards!! Here is a picture of the sunrise as seen from the plane:

MyAviation.net photo:

Photo © Ben Green



The flight went on, and about 45 minutes away from LHR, we started our descent. There were a nice clouds formation below us:

MyAviation.net photo:

Photo © Ben Green



The clouds turned red and the sun rose furthur:


We had to circle around London for quite a long time. The pilot re-assured us that even though the aircraft flying around us looked close, they were at least 1000ft apart. I could see what he meant!! When we did finally line up to 27L, the aircraft got caught in the wake of another aircraft 4 miles ahead!!! An FA was explaining about a charity that BA supports then all of a sudden she stopped. We dropped vertically sharply and it was VERY scary! I mean, I like turbulence, but this was just scary!!!! The captain came onto the radio afterwards and told us what happened. "Ladies and gentlemen I do apolgise for that, we got caught in the wake of another aircraft which is 4 miles ahead of us".

There was not a cloud in the sky and it was very light. We touched down onto British soil and taxied to the gate. I said my goodbye to the crew, and said goodbye to the FA that I had spoken to earlier in the flight. I remember her saying something like 'don't worry, you'll become an old crow like me one day'. She ony looked about 25 years old. I still found the whole situation funny. We got off the plane, and the terminal was SWARMING WITH PEOPLE!!! The person I was travelling with has an American father and thus an American passport. The queue for non-eu citizens was about an hour to 2 hours long!! I went through to get our baggage, and I might aswell have waited with him. I waited for an hour and a half for our luggage!! Aparentely there was a 'technical problem'. When the baggage finally did come, so did my friend, they both came at the same time! This was the only dispointment for the flight. When we did get our baggage, we discovered that both of them had been opened and checked in Detroit! There was a leaflet in it, explaining why they did it. It seemed like it was just a random check.

Ratings:

Check-in: 9/10
Boarding: 9/10
In-Flight Service: 10/10 (Excellent service and another friendly cabin crew)
Collecion of Baggage: 3/10

Flight In General: 8/10

I would definitey choose BA over NW for this route again!

[Edited 2004-04-12 01:15:45]

[Edited 2004-04-12 01:17:32]

27 replies: All unread, showing first 25:
 
User currently offlineOzzie From United States of America, joined Feb 2004, 338 posts, RR: 0
Reply 1, posted (10 years 7 months 2 weeks 5 days 16 hours ago) and read 6317 times:

Good Report. I had no idea that BA used the 767 on any North American routes.

User currently offlineWorldoftui From Sweden, joined Aug 2007, 0 posts, RR: 0
Reply 2, posted (10 years 7 months 2 weeks 5 days 14 hours ago) and read 6306 times:

Excellent report. Good reading - sounds like you preferred BA over NW then. It is amazing how small things, like the comments from the FA can really make a positive lasting impression of a flight.


Mark


User currently offlineCOAB767 From Guam, joined Nov 2003, 1377 posts, RR: 9
Reply 3, posted (10 years 7 months 2 weeks 5 days 11 hours ago) and read 6275 times:

Great report. So I'm just curious what airline do you prefer NW or BA. I think you should give CO a shot as well.


Continental Micronesia: "Fly With The Warmth Of Paradise"
User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Reply 4, posted (10 years 7 months 2 weeks 5 days 5 hours ago) and read 6220 times:

Hello all,

BA still use the 767 for LHR-Baltimore and MAN-JFK. I think they use it on another route too. But BA have upgraded it now to a 777 for the LHR-DTW route.

Worldoftui - you are right, it is the small things that make the difference

I would like to give CO a try actually. They go from my nearest airport, LGW. But they are not one of the cheapest and unfortunately, I have to work on a budget  Smile If you find a cheap flight to DTW or GRR, please tell me  Smile

Ben


User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Reply 5, posted (10 years 7 months 2 weeks 5 days 5 hours ago) and read 6211 times:

Oh and COA, I prefer BA over NW. After basing it on this flight I made my choice this flight was better than the NW one.

User currently offlineDL Widget Head From United States of America, joined Apr 2000, 2100 posts, RR: 5
Reply 6, posted (10 years 7 months 2 weeks 5 days 4 hours ago) and read 6205 times:

I enjoyed this report as much as your previous report about NW. Strange how you were in row 32 75% of the time. Maybe you should play that number in the next Lotto.

User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Reply 7, posted (10 years 7 months 2 weeks 5 days 4 hours ago) and read 6198 times:

True  Smile/happy/getting dizzy I never noticed that actually!

User currently offlineMerC From Sweden, joined Dec 2003, 590 posts, RR: 2
Reply 8, posted (10 years 7 months 2 weeks 5 days 3 hours ago) and read 6175 times:

Thank you for a great report ! I don't think I have read a BA long haul t/r before so this was nice.

I think I will read your other trip reports too.  Big grin



It's Scandinavian
User currently offlineRyanair737 From , joined Dec 1969, posts, RR:
Reply 9, posted (10 years 7 months 2 weeks 5 days 2 hours ago) and read 6150 times:

Great set of trip reports you've got there Ben, I'm glad you enjoyed BA. I flew with them last month, long-haul to CPT and was thoroughly impressed with them.

Great pics as well!  Big thumbs up

Ryanair737


User currently offlineATLhomeCMH From United States of America, joined Dec 2003, 770 posts, RR: 3
Reply 10, posted (10 years 7 months 2 weeks 5 days 2 hours ago) and read 6146 times:

Excellent report. I plan on venturing to London this summer sometime, so I'll look into BA. I'm partial to DL, but many of the trip reports I've seen about BA have been good.


"The most terrifying words in the Engligh language are, 'I'm from the government and I'm here to help.'"-Ronald Reagan
User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Reply 11, posted (10 years 7 months 2 weeks 5 days 2 hours ago) and read 6145 times:

I think DL have got some good deals this summer if you connect in CVG or ATL. Thanks for your compliments people!! It's nice to hear that people enjoy reading it as much as I enjoyed writing it! I am writing one about LHR-LAX at this very moment, should be on here in 15 minutes.

Ben


User currently offlineShamrock_747 From , joined Dec 1969, posts, RR:
Reply 12, posted (10 years 7 months 2 weeks 5 days 2 hours ago) and read 6126 times:

Great report Ben. I agree about how the little things can count for a lot... the excellent service of one cabin crew member on a BA flight last year has made me not want to fly on anyone else!

User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Reply 13, posted (10 years 7 months 2 weeks 5 days 1 hour ago) and read 6105 times:

Hello people,

I can't seem to post my next report. I will try it tomorrow. I don't think i wanna fl with anyone other than BA for 2 reasons, 1st is the service, 2nd is the Exectuvie Club milage Big grin

Ben


User currently offlineRyanb741 From United Kingdom, joined Mar 2002, 3221 posts, RR: 15
Reply 14, posted (10 years 7 months 2 weeks 5 days 1 hour ago) and read 6101 times:

Nice report = I presume the 767 didn't have PTV's? Also, how long are the 767's expected to remain in service and what is BA looking at as a replacement? A330?


I used to think the brain is the most fascinating part of my body. But, hey, who is telling me that?
User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Reply 15, posted (10 years 7 months 2 weeks 5 days 1 hour ago) and read 6096 times:

Nope, the 767 didn't have PTV's. I have no idea how long the 767 will remain in service. I think, but am not sure that they will be replaces with 777's.

User currently offlineDC-10 Levo From United Kingdom, joined Nov 2001, 3432 posts, RR: 3
Reply 16, posted (10 years 7 months 2 weeks 5 days ago) and read 6083 times:

Great report and great pictures! I love that sunrise photo.  Big thumbs up

DC-10


User currently offlineShamrock_747 From , joined Dec 1969, posts, RR:
Reply 17, posted (10 years 7 months 2 weeks 5 days ago) and read 6083 times:

The 767s are going to stay... once the LGW based 777s all have New Club World fitted the 767s will get the beds, starting with the BA CitiExpress 767 based at MAN. I expect PTVs (OMNIA system) and the World Traveller Plus cabin will be fitted as well.

User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Reply 18, posted (10 years 7 months 2 weeks 5 days ago) and read 6074 times:

That's actually really interesting to know, Thanks shamrock! and thank DC-10 too!

User currently offlineSingapore_Air From United Kingdom, joined Nov 2000, 13745 posts, RR: 19
Reply 19, posted (10 years 7 months 2 weeks 5 days ago) and read 6077 times:

Kudos on your knowledgeable knowledge Shamrock_747.

Kudos on the trip report too! British 767



Anyone can fly, only the best Soar.
User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Reply 20, posted (10 years 7 months 2 weeks 5 days ago) and read 6070 times:

Thanks Singapore for your compliment!

User currently offlineRyanair737 From , joined Dec 1969, posts, RR:
Reply 21, posted (10 years 7 months 2 weeks 5 days ago) and read 6068 times:

You learn something new every day! I didn't realize the MAN-JFK route was a BA CitiExpress designated service. Thanks for sharing that info Shamrock_747.  Big thumbs up

Ryanair737


User currently offlineA340600 From United Kingdom, joined Aug 2003, 4106 posts, RR: 51
Reply 22, posted (10 years 7 months 2 weeks 4 days 20 hours ago) and read 6017 times:

G-BNWH pretty much always operates the MAN-JFK service, man I miss those 763ER's that used to route LGW-JFK Sad

Sam



Despite the name I am a Boeing man through and through!
User currently offlineArsenal@LHR From United Kingdom, joined Mar 2001, 7792 posts, RR: 20
Reply 23, posted (10 years 7 months 2 weeks 4 days 7 hours ago) and read 5943 times:
Support Airliners.net - become a First Class Member!

I liked your report, couldn't have written it better. I've flown the LHR-DTW routes several times with BA on their 744's, 777's and the 767, and they are exceptional. Done LGW-DTW with NW aswell, but nothing to rave about there.



In Arsene we trust!!
User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 21
Reply 24, posted (10 years 7 months 2 weeks 4 days 6 hours ago) and read 5940 times:

I am glad there is someone to agree with me from experience  Smile

Sam, it sure is a shame that the LGW-JFK is no more!


25 COAB767 : Ben, I can agree with you. I was on a NW flight from DTW-AMS back in July of last year, I asked the f/a if I could get a can of coke, and she snapped
26 Burg400 : Good report, I only joined in May so still getting my bearings on this site. I've been looking for BA LHR- DTW reports as I'm of there in Sept to see
27 N737AF : Very good report. I have been wanting to try British Airways for quite some time. Hope you get a chance to see your friend in Detroit again... To bad
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