Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
SXM-SJU-MCO On Caribbean Sun And Song  
User currently offlineSxmna From Netherlands Antilles, joined Mar 2001, 61 posts, RR: 0
Posted (12 years 1 month 1 day ago) and read 4065 times:

Since Caribbean Sun (ZQ) started its service flight from Sint Maarten to Puerto Rico, it has been a great alternative for American Eagle/Airlines. For this year's spring vacation , we decided to take Sun to Puerto Rico and connect there to the Song service to Orlando instead of an overall AA flight that would have cost us around $ 600,- round trip. I booked Song on the internet 2 months in advance and got a great fare at $198 for a round trip SJU-MCO.
Last week - on April 24- we took the 7 o'clock Morning Sun flight to Puerto Rico. Sun is a nice airline. They fly the Dash-100 that takes you to SJU in approx. 50 minutes. It wasn't our first flight on Sun and as with all previous flights, we left on time. The flight attendants are very friendly and the service during the flight consits of a soda and a snack (granola bar or something similar). Nice change compared to the no service on the overpriced Eagle. It was a smooth uneventful flight. Song arrives at terminal B which is again slightly better then Eagle as you don't have to walk that long to clear immigration. Immigration always takes some time in Puerto Rico especially early in the morning when a lot of people from the Caribbean arrive to connect to the U.S. mainland. It surprises me every time however that the immigration officers are very polite and friendly compared to our own; even with the large crowds they have to handle. This time was no exception. We had 8 hours to kill in Puerto Rico but we didn't mind as Puerto Rico is a wonderful place that offers enough to spend weeks so a day is a piece of cake. Song check-in starts 6 hours in advance so we had to wait a while before we could get rid of our luggage. Check in is made very easy. You scan the barcode of the print-out version of your e-ticket and follow the instructions on a touchscreen. There were some very friendly and helpful groundstaff who assisted people that could not figure it out. Before you know it, you are all set to go. I received my boardingpasses and we got the seats I had asked for when I bought my tickets on the web. So far so good. We arrived back at the airport about 50 minutes in advance. Boarding started on time and went surprisingly smooth considering the number of kids and elderly people that usually take up a little more time.

Song flies the 757-200 that is painted in fancy green/white livery. The cabin is entirely different then the (boring) AA cabins that I am used to. Nice leather seats in different bright colors such as green, orange, purple and blue. Lounge music is playing when you board. I didn't measure the pitch of the seats but they were comfortable enough for a 3 hour flight. Legroom is sufficient. Every seat has its own IFE system with a fancy flat touchscreen and a head set that you may keep after the flight. The IFE has 24 (dishnetwork) live TV channels with a variety of good stuff plus a flighttracking channel (that remains on during take-off and landing) 2 movies (at $ 5 each) loads of music and a music trivia channel. The trivia channel is extremely nice. You enter your name via the touchscreen and you can play music trivia with the rest of the passengers. After each question you see the list of players, their rank and their seat number and it is a great way to kill some time. The food service on Song is entirely different as well. They have a menu and you can actually choose what you would like to have such as a wrap, a salad with grilled chicken, cheese and fruit platter, a picnic bag or the daily sandwich. Song charges for food from 5 to 8 dollars. It is a little on the high side but the food (we took the veggie sandwich and a picnic bag with a glass of red wine) is very nice and I thought that the red Californian wine (which I usually do not like) was a perfect match except for the standard plastic cup it was served in. Something a little fancier -such as a wineglass shape- would have been better. Song even has a Martini-Bar with a variety of Martini's that are made by the F/A's as they serve you. All the sodas are on the house. You can see that the F/A's still like their jobs. They smile and they speak to you in a pleasant way. Nothing like to Robot style you see on so many other airlines.
The ride to Orlando took 2 hours and 40 minutes at a cruising level of 33000 ft. It was beautiful weather and the scenery when we were flying over the Bahamas was absolutely beautiful. The skies were smooth with just a minor bump now and then. We arrived ahead of schedule and so did all of our luggage. It was just one of those trips where everything was right.
I must say that even without considering the fare I paid, Song has an exceptional product. It is absolutely the best I have experienced for the shorter rides to or within the U.S. mainland. I hope they maintain this service level. Try it yourself while you can.

5 replies: All unread, jump to last
User currently offlineChepos From Puerto Rico, joined Dec 2000, 6383 posts, RR: 10
Reply 1, posted (12 years 1 month 22 hours ago) and read 3933 times:

I hope you enjoyed your short stay in my homeland of Puerto Rico. Anyways I just flew Song last Fri. April 30th (MCO-SJU) and I loved every single minute of the flight. I had the Roast Beef wrap which was delicious, which for $8.00 is a bit expensive- but I think it was worth every penny. The f/a's were very helpful, nice and courteous- they seem to enjoy their jobs. Did you guys also get the safety briefing in flamenco? I thought that was just hilarious and quite original . It was one my fav flights of all times and one of the best airlines I've flown with. Going back to FL. my SONG flight got cancelled and i'm flying Delta which I hope meets my expectations- haven't flown them in over 10 years .
Was your flight full or empty ? mine was half full, which is a pity considering airlines like Spirit are going packed on the same route and provide a much inferior service.

Fly the Flag!!!!
User currently offlineSxmna From Netherlands Antilles, joined Mar 2001, 61 posts, RR: 0
Reply 2, posted (12 years 1 month 21 hours ago) and read 3911 times:

Hey Chepos,
I always enjoy Puerto Rico a lot. We had the same safety briefing and I agree it was quite amusing. Our flight was full both ways but for some odd reason I didn't have the feeling to be on a packed flight. It was very relaxing.

User currently offlineBenjamin From United States of America, joined Oct 2003, 444 posts, RR: 1
Reply 3, posted (12 years 1 month 11 hours ago) and read 3773 times:

for $8.00 is a bit expensive- but I think it was worth every penny

So, what is it??? Expensive or worth every penny???

User currently offlineDALelite From Switzerland, joined Jun 2000, 1770 posts, RR: 22
Reply 4, posted (12 years 3 weeks 4 days 16 hours ago) and read 3654 times:

finaly a positive response to a Song flight.
glad you've enjoyed my favorite island Puerto Rico.


They loved to fly and it showed..
User currently offlineWidgetBoi From United States of America, joined Mar 2004, 1432 posts, RR: 18
Reply 5, posted (12 years 3 weeks 4 days 16 hours ago) and read 3683 times:

Awesome report! I'm glad to see that I'm not the only one who enjoys flying on Song  Big grin


[Edited 2004-05-08 00:20:14]

Top Of Page
Forum Index

Reply To This Topic SXM-SJU-MCO On Caribbean Sun And Song
No username? Sign up now!

Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)

Similar topics:More similar topics...
MCO-EYW-MCO On CO(GFT) And DL(CHQ) W/ Pics posted Sun Jul 2 2006 00:39:57 by 73G
SXM-SJU-SXM And The Horrible AA/Eagle Terminal! posted Thu Nov 17 2005 00:50:18 by Sxmna
SJU-MCO-JAX-TPA-MSY-HOU-STL On TZ/DL/WN posted Sun Jan 21 2001 00:41:14 by CactusA319
MSP-MCO On Sun Country posted Sat Dec 2 2000 01:21:30 by MRDC-10MD-11
BDL-SJU-EIS-SJU-BDL On AA / Eagle posted Mon Nov 13 2006 16:21:54 by Eric777
Omaha-California On AA, QQ And UA (no Pics) posted Tue Oct 10 2006 09:10:37 by NorthstarBoy
LAX-LAS-SEA-LAX On UA, HP And AS With Pics posted Sun Oct 8 2006 01:32:38 by Safs
CTS-TPE-LAX On BR Business And Economy (w/ Pics) posted Mon Sep 4 2006 23:11:12 by N751PR
SAN-IAH-MCO On CO. posted Sat Aug 26 2006 20:21:46 by MCOflyer
Omaha To Columbus On TW, HP And WN, Sorry No Pics posted Sun Aug 6 2006 09:33:53 by NorthstarBoy

Sponsor Message:
Printer friendly format