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First Trip For The Summer: LHR-SIN-BKK With SQ  
User currently offlineThai747 From United Kingdom, joined Jun 1999, 814 posts, RR: 14
Posted (10 years 3 months 3 days 17 hours ago) and read 6432 times:

Term’s over, results were out and the house supply of booze has been drunk, it was time to go home to Bangkok’s sun for the summer! Spent the last night in Nottingham alone in the house with a takeaway and managed to pack everything I need for summer into a managable sized suitcase and dozed off to Big Brother live. Dragged out of bed by my alarm clock at 9 am, called myself a taxi and got myself to the Nottingham Coach station in time for the luxurious National Express coach trip to London Victoria. Not a very eventful trip and I’m afraid there won’t be a trip report on that one – except the fact that my neighbour for the trip was a 60 year old lady who managed to bling Missy Elliot to shame! Got to London, met my brother and his 20 kilos of possession packed in a rolling suitcase for me to take home, we made our way from Victoria to Paddington station.

A tube ride later, we arrived at Paddington, made our way to the Star Alliance check-in counter and was greeted by a lovely lady of Globeground, unfortunately to be informed with not very lovely news. Since my ticket was rerouted from Manchester to London, they could not accept my ticket at Paddington – and I had to make my way to the SQ ticket counter at Heathrow, hmm.. not what the lady at the London office said, no biggy – rolled up my sleeves and dragged all my 40 kilograms of possession onto the Heathrow express, bound for Heathrow Terminal 3.

15 minutes later, we arrived at Heathrow Central (for T1,2 and 3), lugged myself up to the check-in area of SQ and headed to the business class check-in counter when a lady from Aviance in charge of shepherding the cattle class passengers through the queue came up to me and said “business class!!!”, flashed my *Gold card and was pointed to the first class counter, no harms done.

A friendly chap from aviance proceeded to check me in without any fuss, he didn’t even mention anything about the rerouted ticket, gave me a little pretty SQ sticker on my lowly economy class boarding pass and told me to use the fast track at security and wrote down the location of the Silverkris (how fancy!) lounge behind the LHR-SIN boarding pass. After tagging all of my 40 kilos of crap – he went on to ask the routine security questions, and a non routine one of “which suitcase contains the kitchen sink?”. Pff!

Cleared security and made my way to the Silverkris lounge near gate 6(?) – fancy stuff! Gobbled down a few mini sandwiches as my first meal of the day, all washed down with bottles of Tiger Beer (bless Singapore!). Stayed there for a while and decided to join the rest of us common people at the gate area (32?) – just in time for boarding.

13 June 2004
LHRSIN
SQ 319 , Seat 38G
B747-400, 9V-SPJ


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The cabin of this Megatop looked as posh as it usually does, greeted by a few Singapore boys and girls on the way to my seat, 38G. Probably my first time flying long haul in a Megatop rather than the usual Jubilee to/from Manchester. Waited for the last few passengers too occupied with duty free booze and fags to board and we were on our way, just on time! Quite an empty flight, with 2 seats in the middle of our aisle block empty – presuming that all the brits decided to go on holiday a day later because of the England vs France game, jolly good – an empty seat next to me on a long flight. After the seat belt sign was switched off it was time to mark my territory, and the empty seat next to me was mine for the next 13 hours. Time to get sunk into my Inspector Banks novel, the Singapore Boys and Girls came into action with headsets, overnight kit and menus. I also noticed a Singaporean lady not wearing the usual uniform with the pattern of an exotic table cloth, but a western style cream suit. Wasn’t quick enough with my eyes to read the title on her name tag, but for the whole flight, she was not doing anything the regular s’pore boys and girls were doing, but just standing around talking to passengers. The drinks and peanuts came around as the inflight entertainment started. Followed shortly by dinner, the menu was as follow:

Appetiser
Pasta salad with marinated shrimp and lettuce

Main courses
Chicken in madiera sauce with button mushrooms, roasted vegetables and potato
Or
Stir fried beef with pineapple, spring onion, seasonal vegetables and steamed rice

Cheese
Cheese and crackers

Dessert
Ice cream

From the bakery
Roll and butter

As footnoted, the chicken was created exclusively created by Gordon Ramsey (and his hell’s kitchen?), so I opted for the beef instead  Big grin tasted quite nice but by that time I’d eat anything. After dinner, the Singapore girls came around with tubs of vanilla icecream, the texture was so rock hard the plastic spoon given with the meal snapped as I tried to score a scoop, decided to give the whole thing a miss afterwards  Sad Shortly after trays were collected the captain came on the loudspeaker, said his hello and the usual routine thank yous, also announcing the current (then) result of the England vs France game with England 1 goal up on France.

After dinner, the cabin light was dimmed and came back on continuously a few times I decided to catch up on some sleep, lifted the arm rest of the seat to me and dozed off in my sleeper suite and slept surprisingly well for the next 5-6 hours, only to be woken up by a neighbour sitting by the window who decided to admire the moutainous areas of Afghanistan and letting the sun into the entire cabin. The Singapore girl in the area was quick enough to dash to her seat and asked for the window shade to be closed back down. The flight path shown on air show was pretty direct, over Europe and the Middle East and into India, Pakistan. Went back to sleep for a few more hours and woken up by a smiling Singapore girl offering hot towels and preparing the cabin for breakfast service. Shortly, trolleys were rolled out into the cabin again for a ‘before touch-down’ meal (breakfast or lunch? That I am not sure)

The menu for this meal is as follow:

Fruit
Fruit appetiser

Light Starter
Cereal

Wholesome beginings
Braised rice noodles with minced pork in oriental hot bean sauce
Or
Cheese pancake with baked beans, mushrooms and sauteed potatoes

From the bakery
Breakfast roll
Butter – Fruit preserve

Went for the noodles and they were edible (just!), the Singapore boys and girls came around a few more times with coffee or tea and duty free service before touch down, we were just flying down the coast of Thailand into Malaysia and Singapore.

Caught an episode of Friends on the almighty Krisworld before headsets were collected. The cabin was prepared for landing and we landed on time on a sunny afternoon in Singapore. Welcome back to Asia, the brits on board were greeted by the news of England’s defeat by France. No wonder the flight crew didn’t announce any further scores on board  Smile

Singapore Changi was as nice as usual. Made my way to the SAT premiere lounge as the non business/first class fliers are not welcomed in the ever-so-posh Silverkris lounge in Singapore. The SAT premiere lounge at T2 is small, yet practical, and is used to welcome the business and first class passengers of the airlines SQ handles for at SIN. 2 online computer terminals, a bathroom (one at a time please!) and a shower room and some food. Gobbled down a few more Tiger beers and pot noodles and made my way to gate F11 (?) for my short hop up to BKK.

14 June 2004
SIN-BKK
SQ066, Seat 46H
B747-400

Not sure about the registration of the aircraft, but externally, the plane looked like it was begging for a repaint. The flight was hardly full and boarding was done very quickly. I recognised some of the Singapore Girls on board as they were probably the usual teamdoing the SQ66/SQ67 SIN-BKK-SIN run, one in particular even remarked as I was climbing into my seat “Hello again sir! Nice to see you again!” – and no, she was not robotic. The service by this team of Singapore boys and girls were much more personal than the flight in from LHR, despite the short flight time, quite the contrary to my usual observations! We took off pretty much on time and the crew performed their usual procedures with the drinks and meal. I was still full from the pot noodles in the lounge so I declined and asked for a can of Tiger Beer instead. Unfortunately no menus were given out, however the choices were seafood noodles or chicken of some sort. Both looked pretty repulsive to me! The flight path is again pretty much straight forward, over Malaysia, Gulf of Thailand, over Pattaya and a hard landing in Bangkok. Welcome home! The airport looked pretty much the same as it did in January, yet the planes there were quite interesting. First time seeing a bunch of Air Asia planes parking on domestic stands, a Phuket Air 747-300 and a few more messy Orient Thai 747 classics.

Made my way from the plane to immigration, proceeded to the queue for Thai passport and went down to baggage claim, all 3 of my suitcases came out intact including the kitchen sink, and were among the first ones to be loaded out. Not too bad – took me all of 20 minutes to get from the aircraft door to the taxi stand. The damp and polluted Bangkok air greeted me as I exited the terminal, and after 5 minutes in the taxi, the sky started pissing down, extending my taxi journey time from the usual 30 minutes to 2 hours and 45 minutes  Sad

All in all, Singapore Airlines is as good as usual, can’t really go wrong with them. Summer in Bangkok should be interesting, including a trip down under with my mate from University – look out for the report.

Cheers for reading, now get a proper hobby!
Jak






7 replies: All unread, jump to last
 
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4755 posts, RR: 26
Reply 1, posted (10 years 3 months 3 days 6 hours ago) and read 6205 times:

I also noticed a Singaporean lady not wearing the usual uniform with the pattern of an exotic table cloth, but a western style cream suit.

My guess is that she was a member of the management in SQ's London office and was doing a survey on the LHR-SIN flights. I had the same thing on my Valuair flight to Bangkok last Fri. Who knows what SQ has up her sleeves?

...ever-so-posh Silverkris lounge in Singapore

IMHO, it is anything but posh my friend.  Smile

...the sky started pissing down...

I was in Prathet Thai over the weekend and boy was the airport storming when I arrived! In fact it was raining throughout my stay and the sun came out for the first time on Mon in 2 weeks! All arriving flights were told to orbit south of the airport while the storm lashed Don Muang and lets just say that the approach was one of the worst I have experienced in my life. I caught it all on video with the rain streaking across my window in the clouds, being blown from left to right on the glidepath... Not surprisingly, the entire arrival board showed "DELAYED" for all the flights when I stepped into the terminal.



Welcome to my starry one world alliance, a team in the sky!
User currently offlineJubilee777 From Singapore, joined May 1999, 528 posts, RR: 1
Reply 2, posted (10 years 3 months 1 day 17 hours ago) and read 6111 times:

Hey Thaigger...you didn't look for me!

Regarding the lady, think she might be the cabin manager. SQ has a small group of male and female cabin managers on routine flights.

Jubes777


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 3, posted (10 years 3 months 1 day 7 hours ago) and read 5996 times:

The lady dressed in suit and non-table cloth clothes is the CT (Check/Trainer). He or she observes the service levels of the crew and find out if anything needs to be improved...service or processes etc. He or she usually would have to engage the passengers to find out their views on the service and what can be improved. The CT doesn't serve passengers. That's the job of the FA.

The CT flies on selected flight. He or she should not be mistaken for the Inflight Supervisor as he wears a dark suit. The IFS wears a grey suit.



There's always a better way to fly...
User currently offlineSean-SAN- From United States of America, joined Aug 2002, 770 posts, RR: 1
Reply 4, posted (10 years 3 months 1 day 6 hours ago) and read 5975 times:

Nice report! I've always found that the SQ F/A's give great service. Can't wait to take my first flight on SQ in about a month.  Big grin ..

User currently offlineParisien From France, joined Dec 2000, 823 posts, RR: 1
Reply 5, posted (10 years 3 months 1 day 1 hour ago) and read 5908 times:

Nice report. I too will fly SQ on 26 july from CDG to SIN. Do you have any tips on what seats to ask for ? Were the seats you had OK ? I noticed you had aisle seats which I also like on long haul flights.

User currently offlineThai747 From United Kingdom, joined Jun 1999, 814 posts, RR: 14
Reply 6, posted (10 years 3 months 23 hours ago) and read 5877 times:

Parisien,

To secure a good seat, I now check in online by supplying a Krisflyer number in the reservation, check in online 48 hrs before and attempt to have the number changed at the airport (though usually unsuccessfully) to my Royal Orchid Plus. However, SQ only allows you to check in for some seats only (never the exit row). The first time I flew long haul to Manchester without the advance check-in, I was told that there were only middle seats available, never again!

Since exit rows are never available for advance check-in, I usually go for any aisle seats on the last row of any section so that I can recline my seat for the whole flight without pissing anyone off.


[Edited 2004-06-25 12:57:00]

User currently offlineWorldoftui From Sweden, joined Aug 2007, 0 posts, RR: 0
Reply 7, posted (10 years 2 months 2 weeks 4 days 17 hours ago) and read 5584 times:

Jakster

Good trip report. 'Nuff said!  Big grin IMHO SQ is fine for those who aren't over - equipped in the leg department. Didn't find them that roomy


Mark


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