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BRU - MAD In SN  
User currently offlineFokker50 From Colombia, joined Jun 2004, 359 posts, RR: 1
Posted (9 years 11 months 2 weeks 1 day 16 hours ago) and read 4014 times:

Hi everyone, this time my adventure is in SN. We arrived in BRU at 3:20 to our flight to MAD. This time the a/c was an RJ 100. We boarded the plane at 4:30pm, and the plane taked off at 4:41pm.
When the in-flight service began, they offered me a sandwich, for my taste the ugliest sandwich ever in my live. This was with a Pepsi.
For me, the worst flight ever. This had no, TV's, no audio entertainment, and no blankets, no pillows, only a boring in-flight magazine.
When we arrived to MAD, our bags were the lasts ones, also bad for my experience in this airline.
In conlcusion, this was the worst flight EVER, without nothing.

Fokker50




Bogota, the South american gateway!
20 replies: All unread, jump to last
 
User currently offlineSabena 690 From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 11 months 2 weeks 1 day 4 hours ago) and read 3814 times:

Sorry that you had a bad flight with SN, but...

When the in-flight service began, they offered me a sandwich, for my taste the ugliest sandwich ever in my live

First of all: tastes are personal. For the rest: I'm surprised that you got a sandwich, because flights above 2h get hot meals and a salad.

This was with a Pepsi.

SN doesn't serve Pepsi.

This had no, TV's

Why should an RJ100, mostly flying services below 1h30min, be equiped with TV's? Sorry, but I really don't get why people need a TV on a short intra-EU flight.

no audio entertainment

Not much airlines offer audio entertainment on intra-EU flights. And besides that, is that really necessary on a 2h flight?

and no blankets, no pillows

Blankets and pillows on a 2h flight? Can you name me 1 airline serving this on short flights?

When we arrived to MAD, our bags were the lasts ones

Logic wants that, on every flight, somebody will be the last one to get his/her bags. If that is a problem, I recommend you not to fly!

In conlcusion, this was the worst flight EVER, without nothing.

Yeah, your arguments above are really convincing enough to conclude that this was a very bad flight  Insane

I have the feeling that this trip report is some kind of joke. Were you really on that flight? Or just some wild imagination?

Frederic


User currently offlineSn26567 From Belgium, joined Aug 2004, 131 posts, RR: 4
Reply 2, posted (9 years 11 months 2 weeks 1 day 2 hours ago) and read 3786 times:

I fully agree with your comments, Frederic.
Except that there are pillows on SN Avros. You only need to ask your FA.



ex-Sabena #26567
User currently offlineSabena 690 From , joined Dec 1969, posts, RR:
Reply 3, posted (9 years 11 months 2 weeks 1 day 2 hours ago) and read 3784 times:

Welcome aboard of airliners.net, SN26567! Big grin

Hope to see as much input of you over here, as on the 'competing' website  Big grin

Frederic


User currently offlineFokker50 From Colombia, joined Jun 2004, 359 posts, RR: 1
Reply 4, posted (9 years 11 months 2 weeks 1 day ago) and read 3759 times:

Sabena690

Blankets and pillows on a 2h flight? Can you name me 1 airline serving this on short flights?

Avianca


Logic wants that, on every flight, somebody will be the last one to get his/her bags. If that is a problem, I recommend you not to fly!

Yes, but this is my worst flight ever, and because this was my worst flight ever, the bags could be not the last ones, is only a symbolic message.







Bogota, the South american gateway!
User currently offlineSn26567 From Belgium, joined Aug 2004, 131 posts, RR: 4
Reply 5, posted (9 years 11 months 2 weeks 11 hours ago) and read 3723 times:

Fokker50,

You missed some important remarks made by Sabena_690.

How could you get a sandwich when SN serves hot meals on 2 hr flights (one of the rare airlines that still does)?

How could you get a Pepsi when SN only serves Coca Cola?

Why didn't you ask for a pillow? SN has them on board, believe my personal experience. I'l not sure about blankets: pople usually don't sleep on short flights....



ex-Sabena #26567
User currently offlineScorpio From Belgium, joined Oct 2001, 5015 posts, RR: 44
Reply 6, posted (9 years 11 months 2 weeks 4 hours ago) and read 3687 times:

This trip report is most likely bogus. For the reasons mentioned above, but most of all because the flight doesn't exist. The closest to a 4.30 p.m. departure I could find is a flight that leaves at 4 p.m. and that flight is served with an IBERIA A320. The next SN/IB flight (with SN RJ85) only leaves at 6.40 p.m.

User currently offlineFokker50 From Colombia, joined Jun 2004, 359 posts, RR: 1
Reply 7, posted (9 years 11 months 2 weeks ago) and read 3675 times:

This flight was RETARDED.
First of all: tastes are personal. For the rest: I'm surprised that you got a sandwich, because flights above 2h get hot meals and a salad.

I don't know, but they only offered me like a meet sandwich, hot, but always ugly.

How could you get a Pepsi when SN only serves Coca Cola?

I bought it at the airport.

Why didn't you ask for a pillow?

I didn't think in that option.


SCORPIO:

Trust in what you want, I lived that expierence, if you don't want to trust on it, you don't have too, I was only sharing my expierence.

FOKKER50



Bogota, the South american gateway!
User currently offlineBrusselsSouth From Belgium, joined Aug 2001, 624 posts, RR: 5
Reply 8, posted (9 years 11 months 4 days 9 hours ago) and read 3587 times:

Hi all,

I had the pleasure to fly BRU-MAD on SN Brussels Airlines in May (see my report : http://www.airliners.net/discussions/trip_reports/read.main/45450/.

I enjoyed the flight a lot, and found SNBA to be a quality airline (they were on time, serving a hot breakfast with a smile).

I fully agree with the replies above, especially :

- Why would you need complimentary pillow and blanket on such a flight (no european airline does that) ? And from one of the replies, it seems that you could have asked one...

- The same goes for the TV's. PTVs on short European sectors are rare if not inexistant, from my knowledge.

It's incredible what passengers can ask these times.

Regards
BrusselsSouth


User currently offlineTolosy From Luxembourg, joined Oct 2003, 357 posts, RR: 0
Reply 9, posted (9 years 11 months 4 days 5 hours ago) and read 3570 times:



I have only flown once with SN, service was good.

IFE on a 2 hour flight... what airline provides such an expensive (and useless service on a RJ).

On this route IB provides a good service as well.

Salut aux Belges.

Nick


User currently offlineSn26567 From Belgium, joined Aug 2004, 131 posts, RR: 4
Reply 10, posted (9 years 11 months 2 days 2 hours ago) and read 3510 times:

IB provides a good service as well, indeed, but you have to pay for your meal, whereas on SN it is free, and hot!


ex-Sabena #26567
User currently offlineTaichen From Spain, joined Jul 2001, 213 posts, RR: 0
Reply 11, posted (9 years 11 months 6 hours ago) and read 3480 times:

Actually *most* "Quality" airlines do carry blankets and pillows on board, even on short hops. Normally you just need to ask your FA.

If I recall correctly, blankets are (somewhat) considered "safety equipment" by some carriers as they may prove to be useful in a number of situations.


User currently offlineSOUTHAMERICA From Colombia, joined Dec 2003, 2497 posts, RR: 10
Reply 12, posted (9 years 10 months 4 weeks 1 day 16 hours ago) and read 3449 times:

Fokker50, again, couldn't you have maid an extra effort to make this "so horrible"  Insane experience to be at least a little more exciting/interesting/fun to read?

I agree with all the replies above people. I've heard a good number of interesting things about SN in the past, from very near people who have flown on them.

On a short hop like that it is extremely idealistic to expect an all luxury service, specially knowing what kind of pattern are almost all european carriers adopting. The chances in other airlines of the region to recieve anything at all are close to none.

Anyway, if you really did have this experience with SN, I hope next time their service can reach your standards; but, at any rate, this trip report seems no more credible than the others. Pretty suspicious.



SOUTHAMERICA


User currently offlineDcrusafon From Spain, joined Apr 2004, 333 posts, RR: 2
Reply 13, posted (9 years 10 months 3 weeks 5 days 6 hours ago) and read 3393 times:

At least you had something....in IB you would have to pay the food Big grin and they also make european flights with TV when they go with MD88.

Not so time ago, I flown FRA-BCN with LH on a 735 and I didn't have TV...I think it is not the most important thing for this kind of short flights.

DARIO


User currently offlineMD-11er From Belgium, joined Nov 2001, 201 posts, RR: 3
Reply 14, posted (9 years 10 months 3 weeks 3 days 7 hours ago) and read 3363 times:

Hi everyone,

I think people invent trip reports from time to time.

I know for sure and believe me that on all RJ or A319 served by SN Brussels Airlines doing the BRU-MAD flight hot meals are served and blankets as well as pillows are distributed but this only on request and I repeat only on request of the pax.

As from the Pepsi, it is totally wrong SNBA only serves Coca-Cola on board. And if someone like to buy a Pepsi in the airport to drink on the aircraft it's his choice but he don' have to mention it like this in a trip report.
By the way I don't see why Pepsi should be worse the Coca-Cola. It's just another brand. You could offense the people working for Pepsi by saying such a strange things.

What about the luggages. What Sabena690 tells his correct, there always have to a first and a last luggage to be put on the belt. The same for the boarding of an aircraft.
Can you imagine 400 people boarding a B744 at the same time it would be a mess at the entrance of the aircraft.

When you go to a shop or a bank or whatever you also have to wait until it's your turn to be served. That's the way it is.

DEAL with it!!!!!!!!!!

Otherwise fly First Class and even then you cannot always be the first to be served as if they are 2 pax in First and the hostess serves the other pax first imagine it's like the end of the world.

So Fokker 50. I hope that when you will ever fly SN Brussels Airlines it will be better than on the wet dream you had the night before you wrote this report.

Cheers

MD-11er



User currently offlineFokker50 From Colombia, joined Jun 2004, 359 posts, RR: 1
Reply 15, posted (9 years 10 months 3 weeks 2 days 20 hours ago) and read 3323 times:

Well, you guys think whatever you want to. As i said before, i don't care, and to refer to the invented trip reports, I had flown Sn, and I don't want to have problems because of your comments, so think whatever youn want. Gess what I DON'T CARE!!!!!!!


Bogota, the South american gateway!
User currently offlineRCS763av From Colombia, joined Jun 2004, 4393 posts, RR: 12
Reply 16, posted (9 years 10 months 3 weeks 2 days 20 hours ago) and read 3322 times:

Fokker50, please, they are having their opinion, as you have yours, dont attack them that way.


Les escribo desde el frío de mi verde altiplano.
User currently offlineSOUTHAMERICA From Colombia, joined Dec 2003, 2497 posts, RR: 10
Reply 17, posted (9 years 10 months 3 weeks 2 days 15 hours ago) and read 3314 times:


Well Fokker50, if you are taking the time (if writing three lines ever took time at all  Insane) to write and post a trip report, it's obviously because, tacitly or not, you are waiting to see what others think about it, and to share your experience.

Next time, try to be more detailed and take the time to actually write a good report, and even more if its a report that's going to be read by more people around the world, not just colombians. Remember that the first thing that you are told before you give the final click to post is "remember to be detailed in your post", thing that you are not doing.

Don't waste your time until you can come up with something real and interesting, and earn yourself the bashing of many people who were expecting to read a mainly objective opinion (colored with subjective spots obviously) about their flagcarrier.


SOUTHAMERICA


User currently offlineSn26567 From Belgium, joined Aug 2004, 131 posts, RR: 4
Reply 18, posted (9 years 10 months 2 weeks 6 days 5 hours ago) and read 3269 times:

About pillows and blankets: yesterday I just MUC-BRU on LH in a small Canadair CRJ-200. My wife had cold feet and she told the stewardess, who came back immediately with a blanket. So even small planes in Europe carry blankets and pillows.


ex-Sabena #26567
User currently offlineMighluss From Spain, joined Oct 2001, 945 posts, RR: 8
Reply 19, posted (9 years 10 months 2 weeks 6 days 5 hours ago) and read 3273 times:

I haven't personally tried SN, but from a report of a friend who flown BCN-BRU in a SN A319, I put them in the top of european carriers I've tried (IB, LH, AF, JK, BA) full meal (now only in BA), airshow (never in short haul), and friendly service. I've never had pillows and blankets without requesting them.


Miquel.
User currently offlineTupolevTu154 From Germany, joined Aug 2004, 2178 posts, RR: 28
Reply 20, posted (9 years 9 months 3 weeks 4 days 8 hours ago) and read 3202 times:

Im beggining to wonder why you put the trip report on here in the first place. Its just turning into an argument, c'mon everyone, lighten up  Yeah sure


Atheists - Winning since 33 A.D.
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