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Swissair–A Retrospective Of The Glory Days!  
User currently offlineSR 103 From United States of America, joined Sep 2000, 1740 posts, RR: 39
Posted (10 years 2 months 4 days 17 hours ago) and read 7617 times:



I am posting this report on August 18, 2004, the six-year anniversary of the following two flights. My report is based on notes I had taken at that time and there will be some gaps for which I apologize. I thought some of you might want to know what Swissair was like when it was flying and why the airline had such a reputation for excellence. I hope you enjoy the report and share my appreciation of Swissair. Comments and questions are always welcome.


August 16 1998


Swissair 103
New York JFK - Zurich
MD-11 (HB-IWF)
Scheduled Departure Time: 20:35
Scheduled Arrival Time: 10:15
Actual Departure Time: 20:35 (Actual Take Off: 21:15)
Actual Arrival Time: 10:15Boarding Time: 20:05
Gate: 5 (T3)
Business Class Seat: 10A

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Check In: We reached the airport around 5pm. My brother parked his car and we started walking towards the Delta terminal. I remember from the outside that the World Port looked gray, drab and old. There was a sign for First and Business Class check in for Delta, Swissair, Austrian Airlines, Aeromexico, and SABENA. We waited in line for a short while where a Delta agent greeted us. She knew exactly what to do and told us everything in detail but did not once conjuring up a smile. "Your seats have been pre-reserved over the phone all the way to Frankfurt. Your gate today will be number 5. It is located in Terminal 3, but the Business Elite lounge is located in terminal 2. Your bags have also been checked in all the way to Frankfurt, have a pleasant flight."

My mom and I bade goodbye to my brother as we headed over to the Business Elite lounge in Terminal 2. We showed our boarding pass to the agents at the desk and went in. It was big and spacious with a nice window facing the terminal and taxiway. I saw some great planes taxi by including a Virgin 747-200 with a bunch of fire trucks following it. I decided to take a walk around the two terminals. Terminal 2 was nothing special, it looked old and the paint was peeling off. I walked to T3 (Worldport) to look at our aircraft. There she was, a beautiful MD-11 with the registration, HB-IWF. Little did I know how infamous this registration would become15 days later. In the gate next to her was the MD-11 operating Swissair flight 111 backing away for its flight to Geneva. Not once did I imagine the connection that HB-IWF would have with flight 111 shortly thereafter. I headed back to the lounge to grab a coke and something to munch on. Soon it was 19:55 and we both headed to our aircraft.

Boarding: As we reached gate 5 I noticed this big box with the writing, "Emergency Contact Information." I have no idea why this caught my eye, but for a brief second I thought it was something new that had been implemented after TWA flight 800. At exactly 20:05 boarding was called for First and Business Class passengers and passengers needing special assistance or traveling with children. We went over to the jetway after the families boarded and walked straight onto the jetway which was connected to 2L. Once we stepped onboard, an older looking woman who was obviously the maitre de cabin greeted us, "Velkon an boardt. Nice to zee ya againz." Huh? Why again? I took a quick look at my bag and realized I had my father’s "Travel Club" baggage tag on. For those that are not familiar with "Travel Club," it was the old elite status of Swissair’s Qualiflyer program. Both my mother and father had them; I was the only one with a regular "Qualiflyer" tag.

I settled into my window seat in row 10 and a flight attendant immediately came around with a tray full of: water, champagne, and orange juice. "If there is something you would like that is not on the tray, I would be more than happy to get it for you." What, no accent, what happened? I looked up and realized why. She was a Delta Airlines flight attendant. But wait a minute. They are nowhere near this nice when I fly Delta. Oh well, I guess I should just count my blessings.

The seats were nice for their time. I had already spent a few hours in these seats earlier that year flying between Frankfurt and Bombay. The seats were a little rigid, by no means uncomfortable, but not plushy soft like many other airlines had at that time. They had about 55 inches of legroom, which was a big improvement over the old ones. The seats also had adjustable headrests that I have become accustomed to today.

Soon two Swiss flight attendants came around with a trolley. They offered a wide selection of newspapers and magazines. They also handed out amenity kits, which contained a toothbrush, toothpaste, socks, shoehorn, lip-balm, moisturizing cream, comb, a razor, shaving cream and some cologne.

The Flight: The doors were closed at exactly 20:30. If there was one thing I could count on with Swissair, it was punctuality. We pushed back shortly thereafter with the safety video playing on the main screens. It was an animated one with the characters looking a lot like Lara Croft from Tomb Raider. As we began taxing towards the runway the captain made his usual welcome onboard announcement with his final line being, “We are nummer thirty fur tak off.” The crew came around to take our dinner orders. I opted for the beef. Eventually we lined up with the runway with a beam of orange light left from the sunset. The good old Pratt & Whitney’s powered up and we rocketed down the runway into the New York night sky. The view outside the window was excellent with New York City all lit up; it was breathtaking.

Once the city was out of sight and the seat belt sign was turned off I pulled my huge PTV out. It was a large 11-inch touch screen, something very innovative for the time. I quickly selected “City of Angels” with Meg Ryan and Nicholas Cage. Service started shortly thereafter and I made full use of the AVOD and paused the movie when the flight attendant came around. The Delta flight attendant came around to serve the cocktails.
“What would you like to drink Mr. Tamboowala?”
Wait a minute; I have never been addressed by name on a Delta flight. Either way, one look at her beaming smile, I smiled back with a “coke please.”
The glass along with the opened can was placed on my armrest with a small china bowl of mixed nuts. “Enjoy!”

A short while later a young blonde came around and laid the table linens out for us all, the menu transcript is as follows for tonight’s flight.

WELCOME
Delta Air Lines and Swissair fly this route as partners, and so we together wish you a warm welcome onboard.
Switzerland is famous for its cuisine, for its tradition of bread and cheese - and not least for its sweeter side. And so we are out to surprise you more often with typical Swiss specialties. The choice is a large one, and - we hope - after your own tastes. We ask your forgiveness if on occasion extremely high demand means that we can't fulfill every wish.

NATURAL ENJOYMENT: NATURALGOURMET
So that everything we serve you tastes just that much better, we are increasingly using ingredients, which are naturally, or organically grown. And we are paying more attention to variety and freshness, with the most varied breads, with fresh vegetables, fresh salads and fresh fruit.

As we say in Switzerland, we wish you En Guete - bon appetit!

WITH US, IT'S YOUR CHOICE
So that you may pass the time just the way you'd like, we offer you two possibilities. Either dine a la carte and enjoy each individual course, from appetizer to fruit and cheese - and then look forward to the morning and a refreshing breakfast. Or you may choose a more rapid repast. Simply let us know your request for our quick meal and/or Quick breakfast, and you can rest as long as you'd like.

DINNER A LA CARTE
Cocktails and mixed nuts

First Course
Mesclun with salad mix
White Balsamic vinaigrette
Tequila and basil-flavored smoked salmon
Cold roast veal with garnish

MAIN COURSE: YOU HAVE 3 CHOICES

Grilled tenderloin of beef with green pepper sauce
Gnocchi
Sauteed red peppers
Yellow squash and salsify
OR
Seared tuna fillet and Soya Sauce with ginger
Udon noodles
Spring onions and carrots
OR
Vegtable paella

DESSERT
Cheese and fruits
Peach gateau

Coffee - Liqueurs - Praline

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

WHAT WOULD YOU LIKE TO DRINK?
We offer you a lavish selection of non-alcoholic and alcoholic beverages- as an aperitif, with your meals, and even afterwards.

MINERAL WATER AND FRUIT JUICES
BEERS
APERITIFS
LIQUERS AND CORDIALS


You will find the complete selection in our wine and beverage list.

The tray was handed out with the appetizer and salad on it. A breadbasket was also presented with two kinds of warm bread. The bread was nicely warmed up and soft from the middle. To this day I have never been able to get bread as good as Swissair used to prepare. Not even on KLM, which is my current preferred European carrier. The appetizer was excellent, who would ever have thought that tequila and salmon would go together so nicely? The veal was equally scrumptious. The salad consisted of a small bowl on the side of fresh greens and tomatoes. The vinaigrette dressing added a nice lemony twist to the dish. The appetizer plate was collected every so gently by the Delta flight attendant. The main dish was brought around a short while later. The beef was soft and moist with a tiny hint of blood in the middle. Still too overcooked for my preference but what else could be done. The sauce was equal to what I would dine on in any restaurant on the ground. Instead of red peppers, there was spatzle, which was fine with me, as I hate bell peppers. For those of you not familiar with spatzle, it is pieces of dough steamed and sauteed with chives. I love the stuff and can never get enough of it.

Once that was done the tray was collected and the cheese, fruit and dessert cart was rolled down the isle by a gorgeous young blonde Swiss flight attendant.
“Today ve hav zom peach dezzert. I know ya vant som of dat, ya. You couldz also hav zom fuitz. Ve hav plenty fur ya to chooze from.”
In my ever so horrible German, with a smile on my face, I said, “Nur die dessert fur mich bitte.” To this day I do not know if I messed it up big time, but she smiled with a “keine problem Herr Tamboovala.”
She then placed the gateau on my tray with a sweet “guten appetite” and a small box of Swiss chocolates. Just like the rest of the meal, the dessert was excellent and the chocolates were an excellent way to finish this feast off.

At this point I was enjoying the AVOD too much and decided to plug into another movie. I decided on “The Peacemaker” just as the lights were shut off for the rest of the flight. An older looking flight attendant came by closing the window shades. I pulled mind down when she was in the row in front. She looked at me, smiled and winked.

I can never sleep on planes so I was up the entire way watching movies and sitcoms. I watched an episode of “Friends” and then went on to “Good Will Hunting.” The movie list for this month was the following:

The Peacemaker
One Fine Day
Mr. Bean
Titanic
City of Angels
As Good As It Gets
My Best Friend's Wedding
Liar Liar
Good Will Hunting
Wag the Dog
L.A. Confidential
The Postman
Shakespeare in Love
James Bond 007-Tomorrow Never Dies


I had no problems with this AVOD system, it performed flawlessly right form the start. Something I have not managed to experience since on SQ, CX, US, or NW. Throughout the flight the crew were constantly on their toes walking through the cabin. For a good while I was the only one awake and they all personally approached me and asked if I needed anything. My glass of water was constantly refreshed; in fact they actually left a bottle of water on my armrest half way though. This still did not stop them from coming around to check up on me.

Mid way though the flight I headed to the lavatory by door number 2. It was stocked with the normal shaving cream, razor, toothbrush and toothpaste. There was also a bottle of cologne, a bottle of hand cream and a can of “Evian Facial Spray.” No, don’t worry; no tampons were harmed during my trip to the loo. I am sure that Singapore_Air would have liked to know the consistency of this former Singapore Airlines alliance partner though!

While cruising over the English Channel I could smell the distinct aroma of those Swiss croissants heating up in the oven. Only half the cabin was awake at this point in time so dimmed lights were used in the business class cabin to serve the passengers that were awake. The tablecloths were laid out and a young French-speaking brunette brought around the tray. I distinctly remember the top of her shirt being unbuttoned. As a 15 year old at the time, I noticed these sort of things!  Big grin
“Monsieur, would you lick coffee au tea?”
“Coffee please.”
“Crème?”
“Oh, please!”
She poured a cup of coffee for me and laid it down on my armrest ever so gently with a beaming smile. The menu for the breakfast today was,

CONTINENTAL BREAKFAST
Orange Juice

Swiss muesli

Cold cuts
Cheese and fruits

Rolls - Croissants - Danish pastry
Butter - Honey - Preserves
Coffee - Tea - Herbal teas

A breadbasket was put forth and I opted for a Danish pasty, but the flight attendant added a croissant to it with a wink, “Bon Appetite.”

I was a little surprised at the lack of a hot breakfast but it was not really needed after such a big dinner. The cold cuts consisted turkey, ham and salami with slices of cheese. Long gone are the days of a hearty hot breakfast being served on flights from the Northeast to Europe. I remember not too long ago I had done a Boston-Zurich flight on a 743 and despite the shorter flying time, I had still received a hot breakfast before landing. Regardless, the meat was fresh and the bread was excellent once again. I was happy the flight attendant had put the extra croissant in for me. I had strawberry jam on my tray, which was my preferred flavor and a great companion to the croissant. The muesli was fresh and crunchy but I was never one for the stuff so I left it alone.

The blonde Swiss flight attendant rolled a cart down the isle few minutes’ later refilling coffee and tea. She saw I had not touched my muesli.
“Ya don’tz lik thatz stuff eitherz huh? Take thiz, it iz muzz besser,” handing me a carton of Dannon strawberry yogurt.
“Vielen dank.”
“Bitte Herr Tamboowala.”
This is what I call service!

The brunette came by to collect the tray and made sure to check with me if I needed anything else. Once she was satisfied that I needed nothing more she took the tray and refilled my cup of coffee.

The sun was already up and I opened my window shade ever so lightly to catch a glimpse of the French countryside. Despite the persistent “harsh” glares from my mother who was attempting to take a nap after breakfast, no one else seemed to mind. In fact others started opening their window shades as well and I could tell my mother was not happy by the even harsher look she was giving me now. Decent began a few minutes later into a very sunny and pleasant Switzerland.

Arrival & Transit: The MD-11 was placed ever so smoothly onto the concrete at 10:10. Taxi was quick and we were parked at Terminal A. As we all disembarked every cabin crewmember was smiling and clearly said bye to each and every passenger, no matter if they made eye contact or not. Even the lone Delta flight attendant was smiling with a loud “buh-bye.” Walked off the plane and 5 minutes later were at the Qualiflyer/Delta lounge counter on the second floor.

Boarding passes were checked and we entered the Swissair Business Class lounge, one of the three that were there at the time. The other two were First Class and Travel Club, though neither provided views like this one. The lounge was not overly crowded as most of the morning European flights had left. The usual snack and drinks were available ranging from cereal, fruit, croissants, sandwiches and much more. KLM, do you see this? Swissair had your so called lounges beat back in 1998!

I picked up a glass of apple juice and sat down by the window. The usual suspects were right outside.

Delta 767-300 from Cincinnati
Delta 767-300 from Atlanta
Air Canada 767-300 from Toronto
American Airlines 767-300 from Chicago O’Hare
United 767-300 from Washington Dulles
Thai Airways MD-11 from Bangkok (remote stand)
Singapore Airlines 747-400 from Singapore (remote stand)
Cathay Pacific A340-300 (remote stand)
The usual European airlines were coming in and out. KLM, SAS, Lufthansa, Air France, British Airways, and Alitalia were but a few of them.

11:15 rolled around too quickly and it was time to head to the gate. Our gate today would be one of the hardstand gates on the lower level.

August 17 1998
Swissair 3534 (Operated by Crossair)
Zurich Frankfurt
SAAB 2000 (HB-IZE)
Scheduled Departure Time: 11:55
Scheduled Arrival Time: 13:00
Actual Departure Time: 12:05
Actual Arrival Time: 13:00
Boarding Time: 11:35
Gate: A43
Business Class Seat: 3F

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Boarding: After no more than five minutes of waiting a bus pulled up to our gate and the boarding announcement commenced. Nothing by rows or such which was fine as we were all boarding a bus anyway. Once the bus was loaded we headed on out to the remote stands situated behind the corner of Terminal A.

We pulled up to one of the multitude of SAAB resting in a row. We were greeted at the door by a smiling Crossair flight attendant in the typical grey suit. She had a distinct Italian accent which was ever so easy on the ears. Boarding was completed in five minutes and the door was closed.

The seat was soft and covered in dark blue leather. Even though the legroom was standard, the seatback was thin which provided the illusion of space. I have to say the interior reminded me of a modern day ERJ-135/145. The plane looked extremely clean and modern from the interior, absolutely no signs of aging, inside or out.

The Flight: The safety demonstration was performed by our Italian speaking flight attendant while the Swiss one read it out of a book, first in German followed by English and French. As you can imagine it took quit a while to finish. The engines were started and we taxied to the runway amidst a number of Swissair and Crossair narrow-bodies.

The SAAB 2000 is a very silent plane, especially when compared to the SAAB 340. With such a short flying time the flight attendants swung into action almost immediately. First she went over to the cockpit and when she came out the door was left open. Oh man those were the days! The service commenced with the Swiss flight attendant serving the front section of the aircraft. Our drink orders were taken and my coke was delivered from the galley with a glass. Each passengers drink was delivered this way. Once the flight attendant had served half the passengers on the plane, which took a mere ten minutes, she brought around a tray full of sandwiches. There were three types of open faced sandwiches; they consisted of smoked salmon, roast beef, and cheese.

I opted for a smoked salmon one. It consisted of a slice of French bread with cream cheese, a piece of lettuce and a slice of smoked salmon. It took at least five bites to finish; it was not minuscule like so many of the sandwiches served on airlines today. Once everyone finished off their munchies, surprise, surprise, the flight attendant popped around with another tray for everyone to take seconds, and I took a roast beef one this time. Glasses were refilled if need be, and I was offered another Coke, but as I was stuffed; declined. The trash was cleared and the first officer reduced the throttles for our quick decent. About five minutes after the flight attendant came around with Swiss chocolates, in the shape of gold coin. This was not ordinary chocolate coin; it was at least 4 inches in diameter. I decided to save it for later.

Arrival: All too soon we could hear voices from the cockpit; 50, 40, 30, 20, 10, 5. Touchdown was only a second later. It was great to be able to see the procedures in the cockpit, watching the pilots worked together in the cockpit really makes you appreciate the job they have to perform.

We taxied on out to a remote stand to the side of Terminal two, I am sure all you Frankfurt guys know where that is. All too soon the doors were opened and the flight attendants were at the door smiling with “auf wiedersen” and “tschuss.” We all boarded a bus and were transported the short distance to a ground gate in Terminal two. A quick escalator up and we were in the main terminal, walked down another flight of stairs to a relatively deserted immigration area. A quick “Guten Tag,” and our passports were stamped within no time. Of course with such a speedy exit the bag were not on the carousel yet. No more than two minutes later the carousel started and all 20 bags that had been checked in rolled out. Customs was a joke as we had come in from Zurich, none of the officers cared and just waved us through. My father was standing in the waiting area with an “I saw you come in from McDonalds.”

Verdict: As one can always expect, it was yet another flawless trip with Swissair and Crossair. The service on both flights was excellent. Swissair definitely deserved the reputation they had for their quality of in flight service. What I most loved about the flight was the AVOD system. No other airline was offering AVOD at the time and it certainly got me hooked. The crew were excellent, even the single Delta flight attendant worked extra hard to be like her Swiss colleagues. Her actions were most certainly noted by the passengers in the cabin. The food was good, which was the norm for Swissair and their innovative “organic food” program started back in the mid 90’s. Crossair also deserves a special note for providing the service that they did on a 45-minute flight to Frankfurt. The Flight Attendant was all smiles the entire way, no matter how fast she worked; she never lost her composure.

The shock came two weeks later on September third when I woke up in morning to find out that Swissair flight 111 crashed off the coast of Nova Scotia killing 229 passengers and crew. It was even more shocking to find out that it had been none other than the plane I had been on two weeks earlier, HB-IWF.

Swissair 103
Check In: 8 (Professional but nothing more. DL agent)
Boarding: 10 (Done by rows with priority boarding for F & C)
Aircraft: 10 (The MD-11 was clean and comfortable)
Seating: 10 (For its time, it was very comfortable)
Crew: 10 (A very genuine and caring bunch of flight attendants)
Food: 10 (Everything was perfect)
Entertainment: 10 (IFE was AVOD way before many airlines. Performed without a glitch)

Transit: 9 (Lounge could be bigger, otherwise no flaws)

Swissair 3534 (Operated by Crossair)
Boarding: 10 (One door for the SAAB. No way to do it orderly, but they did it fast)
Aircraft: 10 (Looked brand new inside and out)
Seating: 10 (Some of the best regional seats I have ever had the pleasure of sitting in)
Crew: 10 (Amazingly efficient and courteous with the time constraints they were faced with)
Food: 10 (For such a short flight, perfect)
Arrival: 10 (T2 at Frankfurt can always be counted upon for fast exit)

Total Score: 137/140 = .9785 = 98%

Post Note: If you had told me when I did this Trans Atlantic crossing that Swissair would go bankrupt in three years, I would have said you were crazy! How could an airline with such an excellent reputation for in-flight service ever have anything but a glorious future?

Swissair had some of the best employees in the airline industry and I thank them from the bottom of my heart for making my long journeys across the globe memorable ones. Swissair was an airline with class and charm, along with a unique sophistication that can only come from the Swiss. Every flight I took with Swissair and Crossair was a pleasure. No matter where it was, I knew my flight would be great. From the smile I used to see on the check-in staff’s face in Manila to the graceful manner the Swiss flight attendant dunked a scoop of Movenpick ice cream into my waffle cone while crossing the Atlantic. Swissair had class.

Swissair thank you for the memories you have given me. Thank you for some of the best hours I ever spent in the sky, and most of all thank you to all the employees that made Swissair such a special airline to fly, I know I shall continue to keep you in my heart and mind. Swissair, you are sorely being missed by us all.

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SR 103

23 replies: All unread, jump to last
 
User currently offlineFlyingDoctorWu From United States of America, joined Feb 2004, 307 posts, RR: 0
Reply 1, posted (10 years 2 months 4 days 16 hours ago) and read 7499 times:

Excellent trip report- I always read all of your reports SR103. I never flew Swissair intercontinentally, but intra Europe it was quite enjoyable. i remember a Frankfurt-Zurich on I think it was a Fokker in 1992 that was about 45 minutes long that included a nice snack.

I do remember being addressed by name on DL a couple of time in business class on their routes to Asia (which have sadly been reduced to just ATL-NRT)

It is sad irony that the IFE with AVOD, the feature you enjoyed most on your flight was ultimately deemed responsible for the crash of Flight 111

good read though
chris


User currently offlineSwiss-airplane From Switzerland, joined May 2000, 591 posts, RR: 4
Reply 2, posted (10 years 2 months 4 days 15 hours ago) and read 7443 times:

hey SR103
very good trip report. brought a lot of memories back with me.. flow also Business Class and many Economy Class flights with Swissair. I loved Swissair.. to bad that they are gone. But since they won't come back to the skies I support Swiss as much as I can..
cheers and happy flying


User currently offlineRyanair!!! From Australia, joined Mar 2002, 4756 posts, RR: 25
Reply 3, posted (10 years 2 months 4 days 14 hours ago) and read 7409 times:

*sniff...*

I miss the old Swissair. I remember those Biz Class seats on the MD 11. My were they uncomfortable! My favourite row was 14 though...



Welcome to my starry one world alliance, a team in the sky!
User currently offlineJc2354 From United States of America, joined May 2004, 586 posts, RR: 0
Reply 4, posted (10 years 2 months 4 days 12 hours ago) and read 7375 times:

ahhhhhh, for the good old days. thanks for the memories.

jack



If not now, then when?
User currently offlineFlySwiss From Switzerland, joined Jul 2003, 443 posts, RR: 43
Reply 5, posted (10 years 2 months 4 days 7 hours ago) and read 7318 times:

Excellent trip report. Just remembered my own flights on board of SR in business class.


Simle at the world and the world smiles back :)
User currently offlineTeahan From Germany, joined Nov 1999, 5301 posts, RR: 61
Reply 6, posted (10 years 2 months 4 days 2 hours ago) and read 7251 times:

A remarkable trip report. Brought me right back to what you so rightly called ‘the glory days’.

(A still devote Swissair fan.)
Jeremiah



Goodbye SR-LX MD-11 / 6th of March 1991 to the 31st of October 2004
User currently offlineSR 103 From United States of America, joined Sep 2000, 1740 posts, RR: 39
Reply 7, posted (10 years 2 months 3 days 1 hour ago) and read 7131 times:

Thanks for the comments. Glad you guys enjoyed the report.

FlyingDoctorWu,

Excellent trip report- I always read all of your reports SR103.

Thanks. I am traveling right now as a matter of fact. I will have another trip report on my current flights posted by the end of the month.

It is sad irony that the IFE with AVOD, the feature you enjoyed most on your flight was ultimately deemed responsible for the crash of Flight 111

I was thinking the same when writing this up.

Teahan,

(A still devote Swissair fan.)

Just out of curiosity, what airline do you fly now a days?

SR 103


User currently offlineJaysit From , joined Dec 1969, posts, RR:
Reply 8, posted (10 years 2 months 2 days 18 hours ago) and read 7106 times:

Ive flown Swiss in business, and was lucky enough to be upgraded to Swiss First. They were both excellent.

User currently offlineRCS763av From Colombia, joined Jun 2004, 4395 posts, RR: 12
Reply 9, posted (10 years 2 months 2 days 6 hours ago) and read 7073 times:

My dad flew Swissair like a month before the bankruptcy on the JFK-ZRH (flew BOG-JFK with AV), he than had to come directly to colombia via frankfurt on LH. He said the flights could not be comparable, that the LH flight service seemed like the service on a P5 flight from BOG to CLO.


Les escribo desde el frío de mi verde altiplano.
User currently offlineFokker50 From Colombia, joined Jun 2004, 359 posts, RR: 1
Reply 10, posted (10 years 2 months 2 days 6 hours ago) and read 7069 times:

The fist vtime I went to europe I flew Swissair VIE - ZHR. In a Saab 2000, they na,ed the a/c "cnocordino" because was the fastest prop liner in the world.


Bogota, the South american gateway!
User currently offline9V-SPJ From United States of America, joined Dec 2000, 752 posts, RR: 0
Reply 11, posted (10 years 2 months 2 days 2 hours ago) and read 7051 times:

I remember in 1993 I few SR173 (I think that was the number) from BOM-HKG. The aircraft was a B743 combi and since I was along with my sister in economy, they put us on the top deck! Since it was near Christmas, there were these huge stars on the ceiling, and the sandwiches they served were excellent!
I really wonderful fligh!

9V-SPJ


User currently offlineChrisZRH From Switzerland, joined May 2004, 423 posts, RR: 8
Reply 12, posted (10 years 1 month 4 weeks 1 day 6 hours ago) and read 6947 times:

All planes (i think it were all) had huge silver christmas stars on the ceilling! well that's gone now :-(

chris



Christian Galliker - AirTeamImages
User currently offlineN864DA From United States of America, joined Apr 2004, 259 posts, RR: 4
Reply 13, posted (10 years 1 month 4 weeks 1 day 1 hour ago) and read 6915 times:

Another excellent Swissair trip report! Very well-written. I actually flew SR from JFK-ZRH two days before you did though I was on SR101 (a B743 HB-IGD). It is funny as when I booked the tickets for that flight, the travel agent was trying to get me to do the return on SR103 (the MD-11) since he said it was a very secure aircraft. Somehow, I just felt more comfortable flying the good ol' 747 so I went with that option. Reading your report really did bring me back all the great memories (too many to count) I had flying with them.

Cheers


User currently offlineAviationMaster From Switzerland, joined Oct 1999, 2481 posts, RR: 34
Reply 14, posted (10 years 1 month 4 weeks 1 day 1 hour ago) and read 6912 times:

Superb trip report! It brought back many memories of my SR flights  Smile


-AvMaster


User currently offlineCX777 From United States of America, joined Jun 2001, 154 posts, RR: 3
Reply 15, posted (10 years 1 month 3 weeks 6 days 1 hour ago) and read 6757 times:

Great Trip report...... it took me back on one of my SR Flights!!!!
Here is a (cut & paste) file section of my SR Log.
SR was my top 3 'lines' that I would pay EXTRA to fly anytime.

Jan 29 99 Swiss Air SR 192 ZRH-BOM 12:10-23:55 B747-300 HB-IGD 37J 4066
Mar 14 99 Swiss Air SR100 ZRH-JFK 12:30-15:00 MD11 HB-IWK 36H 3931
Jan 28 99 Swiss Air SR101 JFK-ZRH 18:20-07:00 B747-300 HB-IGC 37J 3931
Mar 07 99 Swiss Air SR179 BOM-ZRH 01:15-06:25 MD11 HB-IWR 34H 4066 "Bern"
Jul 04 91 Swiss Air SR196 BOM-HKG 01:35-09:30 B747-357 HB-IGC 65K 2580 "Bern"
Jul 08 91 Swiss Air SR197 HKG-BOM 20:25-01:35 B747-357 HB-IGG 62K 2580 "Ticinio"

RC
PS: In early 90's SR's Y class was extended onto upper deck and my HKG flights were on the upper deck.!!!


User currently offlineUN_B732 From United States of America, joined Jul 2001, 4289 posts, RR: 4
Reply 16, posted (10 years 1 month 3 weeks 3 days 21 hours ago) and read 6415 times:

SR 103 flies KLM most of the time.
-Mr. X



What now?
User currently offlineBeachthing From United States of America, joined May 2004, 71 posts, RR: 0
Reply 17, posted (10 years 1 month 3 weeks 2 days ago) and read 6122 times:

Sounds so nice!

I would've loved to fly on a 2000, I hear it's a real hot rod. What was it like taking off?

About addressing you by name: this does happen in first on US domestic flights. Don't know about business. Probably. I've received really warm service on AA SMF-DFW and AA SFO-MIA-Grenada. Most polite service I've ever received was from Grenada to MIA in F. I was recently watching a behind the scenes documentary on AA @ DFW on the Wings channel, and I saw this guy. He is now an FA trainer, it seems.


User currently offlineAlespesl From Czech Republic, joined Jan 2004, 582 posts, RR: 2
Reply 18, posted (10 years 1 month 3 weeks 1 day 9 hours ago) and read 6082 times:

I have only flew once on SR in my life, I think it was in 1999 from PRG -ZRH. Our plane was late 20 minutes and all the pax recieved a voucher for 20 Swiss francks to buy food at the airport. I was connecting at that time to AC ZRH-YYZ.


Next Flight: Oct 10: PRG-MUC-KIV EMB 195/CRJ 900, Oct 12: KIV-MUC-PRG CRJ900/EMB 195 wiht Lufthansa
User currently offlineHBIHLtoEZE From Switzerland, joined Aug 2004, 281 posts, RR: 2
Reply 19, posted (10 years 1 month 2 weeks 6 days 1 hour ago) and read 5945 times:

Thanks for your brilliant report. What a feeling it must be for you to have flown on HB-IWF...I only pictured "Vaud" two months before the crash and still feel queasy about it,

our memories keep SR flying,

cheers



Our battered suitcases were piled on the sidewalk again; we had longer ways to go. But no matter, the road is life.
User currently offlineAirxLiban From Lebanon, joined Oct 2003, 4513 posts, RR: 53
Reply 20, posted (10 years 1 month 2 weeks 4 days 19 hours ago) and read 5857 times:

SR103 thanks for the great trip report and report of a legend.

Thankfully you were not on the GVA flight 15 days later.

I used to fly SR a lot, it was always LAX-ZRH-LCA on MD-11s and MD-80s, later MD-11s and Airbuses and I always loved the service.

The business class I remember is as you described it. I have not flown on Swissair business since ZRH-ORD in about 1997 or so, does anyone know if it was the same J?

Hopefully Swiss will improve and get a hint.

long live the memory.



PARIS, FRANCE...THE BEIRUT OF EUROPE.
User currently offlineSn26567 From Belgium, joined Aug 2004, 131 posts, RR: 4
Reply 21, posted (10 years 1 month 2 weeks 4 days 5 hours ago) and read 5830 times:

Thanks for superb trip report, SR103. I had myself a similar very nice experience in business class on a SR MD11 in August 2000 between LAX and ZRH. Although SR had already cut the rope with DL to codeshare with AA at that time, boarding was still done by DL.

The only little problem was that the FA assigned to my row refused staunchly to speak French, although it was a pre-requirement (also German) to be hired by Swissair. Every time I tried to speak French with her she replied in English...



ex-Sabena #26567
User currently offlineSR 103 From United States of America, joined Sep 2000, 1740 posts, RR: 39
Reply 22, posted (10 years 1 month 2 weeks 18 hours ago) and read 5751 times:

Thanks, glad you guys are enjoying the trip report.

Beachthing,

I would've loved to fly on a 2000, I hear it's a real hot rod. What was it like taking off?

If I recall correctly it was like a 757, power that thrust you back into your seat.

About addressing you by name: this does happen in first on US domestic flights.

I do a lot of domestic flying on Continental and Northwest and have only been called by name once in the last three years. Have not flown AA in a while, but was never addressed by name. Not saying that it does not happen, but it seems to be a rarity these days in domestic First Class. Of course flying internationally with NW I have always addressed by name.

AirxLiban,

The business class I remember is as you described it. I have not flown on Swissair business since ZRH-ORD in about 1997 or so, does anyone know if it was the same J?

In 1997 it was most likely the older business class seats with no PTV. I could be wrong but I believe these seats were introduced in late 1997 so the chances are slim, but you may have been on one of the first planes fitted. Who do you fly now-a-days when you head to LCA?

SR 103


User currently offlineFlySwiss From Switzerland, joined Jul 2003, 443 posts, RR: 43
Reply 23, posted (10 years 1 month 2 weeks 12 hours ago) and read 5743 times:

I was on the last SR MD11 flight from NRT-ZRH with the old Business Class seats in February 98. After this flight this plane went to the maintance to get the new seats.


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