CPDC10-30 From United Kingdom, joined Feb 2000, 4759 posts, RR: 26 Posted (12 years 3 months 4 days 18 hours ago) and read 1841 times:
This is the first half of my trip report, as I have still not returned to YYZ yet (I am currently in Amsterdam).
To say the least, Air Canada has not impressed me so far.
The flight was AC880 YYZ-CDG on February 16th. First of all, the flight was delayed for aprox. 1 hr 15 mins for unknown reasons. Thats acceptable, but what irked me was that there wasn't any announcement made regarding the delay until 1/2 hr after the flight was delayed. People were just left wondering what was going on.
Once on board the aircraft (767-200ER), my mood was worse. The seat pitch on the aircraft is exactly the same as what Canada 3000 has on their A330...I am guessing 31 or 32". This is completely unacceptable for a national carrier like Air Canada.
The food service was relativley good, roast chicken for dinner. However, it was sort of spoiled by a rather sullen flight attendant who first told my partner that she didn't have any extra meals. I don't think she smiled the entire flight. Luckily, a much frendlier attendant overheard the conversation and brought another meal for him a few minutes later without being asked. That made me smile.
I was not able to sleep much on the flight due to the insufficient seat pitch. My legs were permanently pressed against the seat if front and my discomfort was even worse when the lady infront attempted to recline her chair.
Now, nothing on this flight was exceptionally BAD. But there is very little reason at this point to choose AC over a charter like Canada 3000/
I still have my return leg of the flight, and will complete this report when I return to Toronto on Feb. 24.
BA747-436 From United Kingdom, joined Jan 2001, 1259 posts, RR: 18 Reply 1, posted (12 years 3 months 4 days 18 hours ago) and read 1663 times:
Wow, i thought AC was good! i've never been on them but i've heard there not bad. Maybe the seat pitch is better in the 744's ect. Strange that you got a 767 instead of a 742/744/A330/340. I would have thought that this route would have been quite busy. What was the load like on the flight? anyway i hope you have a better flight on the way back! Try to reqest a bulkhead seat, you will realy benifit from this if the seat pitch is realy that bad.
rgrds-Dan
AC320 From , joined Dec 1969, posts, RR: Reply 2, posted (12 years 3 months 4 days 16 hours ago) and read 1655 times:
BA747-436,
I usually fly on their A320's, and the seat pitch is excellent, same for the service. I guess its different on their older planes, maybe thats one of the 767's they plan to replace with new 767's and A330's? CPDC 10-30, I hope your return trip is better, and that you get an A330, A340 or a 744.
CPDC10-30 From United Kingdom, joined Feb 2000, 4759 posts, RR: 26 Reply 3, posted (12 years 3 months 4 days 2 hours ago) and read 1639 times:
Nope, my return trip is also on the 767-200ER. AF Cabin Crew tells me that AF is killing AC on routes from Canada to France...AF has two daily to Montreal and once daily to YYZ with the A340.
AeroGlobeAir7 From United States of America, joined Jan 2001, 586 posts, RR: 2 Reply 5, posted (12 years 3 months 3 days 16 hours ago) and read 1604 times:
I have a friend that moved out to Tel-Aviv from here in Kansas City. He flew Air Canada MCI-YYZ-TLV. We usually get CRJ's for the MCI-YYZ flight, and he said the YYZ-TLV was a 747-400. He said it was a good flight, but there was a little bit of insentive behind that.....he met a girl our age from London on the flight over, they reportedly went out for a while. I would like to fly Air Canada sometime, I find their livery attractive, and I don't have a doubt that the service is likely good.
LH423 From Canada, joined Jul 1999, 6501 posts, RR: 55 Reply 6, posted (12 years 3 months 1 day 21 hours ago) and read 1578 times:
Hmmm, quite a different story on my flights with Air Canada. Maybe that's just coz I have real low standards on flights. All I really want is a comfortable seat, if it's long-haul, I want a blanket. I want decent food, nothing great, but if it's edible with some flavour thrown in, then I'll take it. Personally, I don't care about the attitude of the FAs, if they don't want to smile, that's their problem, maybe they should have considered another profession. As long as they aren't rude, I don't care if they don't smile, I'll still be my polite self.
Sorry you didn't have good flights. Maybe coming home will be better.
LH423
« On ne voit bien qu'avec le cœur. L'essentiel est invisible pour les yeux » Antoine de Saint-Exupéry
CPDC10-30 From United Kingdom, joined Feb 2000, 4759 posts, RR: 26 Reply 7, posted (12 years 3 months 1 day 19 hours ago) and read 1594 times:
Just got back from CDG on flight 881. The aircraft was C-GDSP. The first takeoff attempt was aborted due to a circuit breaker being tripped shortly after the engines reached takeoff power. We had to go off the runway for about 15 mins then line up again. The rest was uneventful - we even arrived a few minutes early despite departing 1/2 hr behind schedule.
I choose the aisle seat for this flight and was a lot happier. It also helped that the seat in front of me was not occupied (therefore no one could recline into my lap again). I was able to sleep comfortably for a few hours. The food was pretty good...chicken or salmon for lunch and a croissant sandwich for a snack. My BF persuaded a F/a to prepare his pack of instant cup noodles...so I think overall we are pretty happy.
I don't care for in-flight entertainment, but AC is still back in the 80s at least on their 767s. The old projection type screen with 12 audio channels. The thing that bugged me most though is that AC has not invested in AirShow for these aircraft...it just makes the flight so much more interesting. Espescially considering that much of the time the screen is blue displaying "please select another channel". I've just got so used to seeing it.
I'm not as sour on AC anymore. I admit to being a bit cranky on my first post. That was manily because I was still comparing them to the former Canadian Airlines (CP) which they have since gobbled up. They still haven't reached that level. Plus I was really irked about the seat pitch being the same as a "cheapie charter". But redoing the cabin layout and updating the in-flight entertainment would make them truly world class.
LH423...you shouldn't have to endure pain and suffering for the privelage of paying for an airline ticket.
NEFlyer From , joined Dec 1969, posts, RR: Reply 8, posted (12 years 3 months 1 day 19 hours ago) and read 1579 times:
The seat pitch on AC's planes are 32", except for the A343 and B744, which are 34".
A LOT of airlines have seat pitch of 31" (ie. CO, UA), so AC seat pitch is generous compared to other "major" airlines. I always reserve bluk head seating on AC and UA, which I find to be much more comfortable on international flights.
LH423 From Canada, joined Jul 1999, 6501 posts, RR: 55 Reply 10, posted (12 years 2 months 4 weeks 1 day 13 hours ago) and read 1554 times:
CPDC10-30: If what you were implying was that I didn't pay for my ticket to YUL, then I must correct you in saying that I did pay for my ticket, and all my expenses while in Canada. I still don't care. In my mind, safety is paramount, and flight attendants are there primarily for our safety. If they don't want to do the additional duties with a smile, then that's their problem, but it's not going to ruin the experience of the flight me. As long as a person isn't rude, I don't care if they don't have a smile plastered on their face, or if the substance they call food is delectable, just so long as it is edible.
LH423
« On ne voit bien qu'avec le cœur. L'essentiel est invisible pour les yeux » Antoine de Saint-Exupéry
CPDC10-30 From United Kingdom, joined Feb 2000, 4759 posts, RR: 26 Reply 11, posted (12 years 2 months 4 weeks 1 day 13 hours ago) and read 1548 times:
No, not at all I meant that you should expect quality services in return for spending your hard-earned cash. Sorry, if I confused you but I don't know how you could interpret it the other way around. Oh well.
LH423 From Canada, joined Jul 1999, 6501 posts, RR: 55 Reply 12, posted (12 years 2 months 4 weeks 13 hours ago) and read 1517 times:
Sorry, I was exhausted when I read what you wrote. I'm exhausted now, but I drank a large Dr. Pepper at Burger King, so I'm wired right now! BUt I understand you now.
Peace!
LH423
« On ne voit bien qu'avec le cœur. L'essentiel est invisible pour les yeux » Antoine de Saint-Exupéry