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AC YYZ-CDG-YYZ  
User currently offlineCPDC10-30 From United Kingdom, joined Feb 2000, 4780 posts, RR: 23
Posted (13 years 6 months 5 days 6 hours ago) and read 2383 times:

This is the first half of my trip report, as I have still not returned to YYZ yet (I am currently in Amsterdam).

To say the least, Air Canada has not impressed me so far.

The flight was AC880 YYZ-CDG on February 16th. First of all, the flight was delayed for aprox. 1 hr 15 mins for unknown reasons. Thats acceptable, but what irked me was that there wasn't any announcement made regarding the delay until 1/2 hr after the flight was delayed. People were just left wondering what was going on.

Once on board the aircraft (767-200ER), my mood was worse. The seat pitch on the aircraft is exactly the same as what Canada 3000 has on their A330...I am guessing 31 or 32". This is completely unacceptable for a national carrier like Air Canada.

The food service was relativley good, roast chicken for dinner. However, it was sort of spoiled by a rather sullen flight attendant who first told my partner that she didn't have any extra meals. I don't think she smiled the entire flight. Luckily, a much frendlier attendant overheard the conversation and brought another meal for him a few minutes later without being asked. That made me smile.

I was not able to sleep much on the flight due to the insufficient seat pitch. My legs were permanently pressed against the seat if front and my discomfort was even worse when the lady infront attempted to recline her chair.

Now, nothing on this flight was exceptionally BAD. But there is very little reason at this point to choose AC over a charter like Canada 3000/

I still have my return leg of the flight, and will complete this report when I return to Toronto on Feb. 24.

12 replies: All unread, jump to last
 
User currently offlineBA747-436 From United Kingdom, joined Jan 2001, 1259 posts, RR: 12
Reply 1, posted (13 years 6 months 5 days 5 hours ago) and read 2205 times:

Wow, i thought AC was good! i've never been on them but i've heard there not bad. Maybe the seat pitch is better in the 744's ect. Strange that you got a 767 instead of a 742/744/A330/340. I would have thought that this route would have been quite busy. What was the load like on the flight? anyway i hope you have a better flight on the way back! Try to reqest a bulkhead seat, you will realy benifit from this if the seat pitch is realy that bad.  Smile/happy/getting dizzy
rgrds-Dan



Dan Valentine - Bad Ass MOFO Photographer
User currently offlineAC320 From , joined Dec 1969, posts, RR:
Reply 2, posted (13 years 6 months 5 days 4 hours ago) and read 2197 times:

BA747-436,

I usually fly on their A320's, and the seat pitch is excellent, same for the service. I guess its different on their older planes, maybe thats one of the 767's they plan to replace with new 767's and A330's? CPDC 10-30, I hope your return trip is better, and that you get an A330, A340 or a 744.


User currently offlineCPDC10-30 From United Kingdom, joined Feb 2000, 4780 posts, RR: 23
Reply 3, posted (13 years 6 months 4 days 14 hours ago) and read 2181 times:

Nope, my return trip is also on the 767-200ER. AF Cabin Crew tells me that AF is killing AC on routes from Canada to France...AF has two daily to Montreal and once daily to YYZ with the A340.



User currently offlineL'Espace180 From France, joined Sep 2000, 938 posts, RR: 5
Reply 4, posted (13 years 6 months 4 days 13 hours ago) and read 2171 times:

AF has a not much flights to Canada, but a lot of frequencies...

User currently offlineAeroGlobeAir7 From United States of America, joined Jan 2001, 586 posts, RR: 2
Reply 5, posted (13 years 6 months 4 days 4 hours ago) and read 2146 times:

I have a friend that moved out to Tel-Aviv from here in Kansas City. He flew Air Canada MCI-YYZ-TLV. We usually get CRJ's for the MCI-YYZ flight, and he said the YYZ-TLV was a 747-400. He said it was a good flight, but there was a little bit of insentive behind that.....he met a girl our age from London on the flight over, they reportedly went out for a while.  Smile/happy/getting dizzy I would like to fly Air Canada sometime, I find their livery attractive, and I don't have a doubt that the service is likely good.

User currently offlineLH423 From Canada, joined Jul 1999, 6501 posts, RR: 54
Reply 6, posted (13 years 6 months 2 days 9 hours ago) and read 2120 times:

Hmmm, quite a different story on my flights with Air Canada. Maybe that's just coz I have real low standards on flights. All I really want is a comfortable seat, if it's long-haul, I want a blanket. I want decent food, nothing great, but if it's edible with some flavour thrown in, then I'll take it. Personally, I don't care about the attitude of the FAs, if they don't want to smile, that's their problem, maybe they should have considered another profession. As long as they aren't rude, I don't care if they don't smile, I'll still be my polite self.

Sorry you didn't have good flights. Maybe coming home will be better.

LH423



« On ne voit bien qu'avec le cœur. L'essentiel est invisible pour les yeux » Antoine de Saint-Exupéry
User currently offlineCPDC10-30 From United Kingdom, joined Feb 2000, 4780 posts, RR: 23
Reply 7, posted (13 years 6 months 2 days 7 hours ago) and read 2136 times:

Just got back from CDG on flight 881. The aircraft was C-GDSP. The first takeoff attempt was aborted due to a circuit breaker being tripped shortly after the engines reached takeoff power. We had to go off the runway for about 15 mins then line up again. The rest was uneventful - we even arrived a few minutes early despite departing 1/2 hr behind schedule.

I choose the aisle seat for this flight and was a lot happier. It also helped that the seat in front of me was not occupied (therefore no one could recline into my lap again). I was able to sleep comfortably for a few hours. The food was pretty good...chicken or salmon for lunch and a croissant sandwich for a snack. My BF persuaded a F/a to prepare his pack of instant cup noodles...so I think overall we are pretty happy.

I don't care for in-flight entertainment, but AC is still back in the 80s at least on their 767s. The old projection type screen with 12 audio channels. The thing that bugged me most though is that AC has not invested in AirShow for these aircraft...it just makes the flight so much more interesting. Espescially considering that much of the time the screen is blue displaying "please select another channel". I've just got so used to seeing it.

I'm not as sour on AC anymore. I admit to being a bit cranky on my first post. That was manily because I was still comparing them to the former Canadian Airlines (CP) which they have since gobbled up. They still haven't reached that level. Plus I was really irked about the seat pitch being the same as a "cheapie charter". But redoing the cabin layout and updating the in-flight entertainment would make them truly world class.

LH423...you shouldn't have to endure pain and suffering for the privelage of paying for an airline ticket.  Smile/happy/getting dizzy


Later,

Mike


User currently offlineNEFlyer From , joined Dec 1969, posts, RR:
Reply 8, posted (13 years 6 months 2 days 7 hours ago) and read 2121 times:

The seat pitch on AC's planes are 32", except for the A343 and B744, which are 34".

A LOT of airlines have seat pitch of 31" (ie. CO, UA), so AC seat pitch is generous compared to other "major" airlines. I always reserve bluk head seating on AC and UA, which I find to be much more comfortable on international flights.


User currently offlineCPDC10-30 From United Kingdom, joined Feb 2000, 4780 posts, RR: 23
Reply 9, posted (13 years 6 months 2 days 4 hours ago) and read 2124 times:

Again, NEFlyer my experience is primarially with CP. I was comparing them to their former competitor.

BTW, the loads were about 90-95% both ways. I wonder why AC doesn't use the 767-300 on this route...


User currently offlineLH423 From Canada, joined Jul 1999, 6501 posts, RR: 54
Reply 10, posted (13 years 6 months 1 hour ago) and read 2096 times:

CPDC10-30: If what you were implying was that I didn't pay for my ticket to YUL, then I must correct you in saying that I did pay for my ticket, and all my expenses while in Canada. I still don't care. In my mind, safety is paramount, and flight attendants are there primarily for our safety. If they don't want to do the additional duties with a smile, then that's their problem, but it's not going to ruin the experience of the flight me. As long as a person isn't rude, I don't care if they don't have a smile plastered on their face, or if the substance they call food is delectable, just so long as it is edible.

LH423



« On ne voit bien qu'avec le cœur. L'essentiel est invisible pour les yeux » Antoine de Saint-Exupéry
User currently offlineCPDC10-30 From United Kingdom, joined Feb 2000, 4780 posts, RR: 23
Reply 11, posted (13 years 6 months ago) and read 2090 times:

No, not at all  Smile/happy/getting dizzy I meant that you should expect quality services in return for spending your hard-earned cash. Sorry, if I confused you but I don't know how you could interpret it the other way around. Oh well.

User currently offlineLH423 From Canada, joined Jul 1999, 6501 posts, RR: 54
Reply 12, posted (13 years 5 months 4 weeks 1 day 1 hour ago) and read 2059 times:

Sorry, I was exhausted when I read what you wrote. I'm exhausted now, but I drank a large Dr. Pepper at Burger King, so I'm wired right now!  Nuts  Big thumbs up BUt I understand you now.

Peace!

LH423



« On ne voit bien qu'avec le cœur. L'essentiel est invisible pour les yeux » Antoine de Saint-Exupéry
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