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User currently offlineAvianca From Venezuela, joined Jan 2005, 5970 posts, RR: 34
Posted (11 years 4 months 3 days 17 hours ago) and read 6774 times:

Dear all today I would like to tell you in this tripreport about my last trip to South America.

This time it was a 2weeks trip to Medellin Colombia.

I booked the tickets for the travell date 25 of April 2004 with the first leg on IB-3513 the first IB flight out of Frankfurt this day to MAD with conection to IB-6741 MAD-BOG.

I arrived at terminal 2 where Iberia has there operation in Frankfurt at 05:30 am. I had to wait like 20 minutes before the Iberia employees opend the check-in desk.

I checked in, and I got a window seat on both legs, the short-houl and the long-houl.

After the successful check-in, my decision was to get a nice breakfast in the german biggest McDonald´s restaurant what is located in the middle of Frankfurts terminal 2, because already at the check-in desk the new IB "glorius lowcost-service" was praised.

After a nice breakfast I decide to go too the gate. The security check was very quick due it was sunday morning and beside my flight there were only some other thinly booked hub flights of the other european carrier like (BA, KL, AF, TP, LX).

After a short march I achieved the pre-gate of the flight, because the boarding gate was still closed. After 10 minutes the Iberia operations-team arrived the gate and opend it.

Just befor the boarding the gate was really full with travellers for this flight. First I thought the flight will be booked very light. It was a 90 % load factor in eco and at least 80% of them had conection flights ex MAD to the Americas (SJU, MIA, CCS, BOG, LIM, UIO, GYE, SDQ, JFK)

The boarding process was very quick and after 15 minutes the dors of the aircraft a MD-87 was closed.

The status of the cabin and the seats were just Iberia standart, not really scruffy but also not the best. Engines where started and the push-back beguns. We started the way to the western runway of the airport, the way is relativ long like 5 minutes, the time was practiced to show the passengers the securtiy issues over monitors which are located every 3 rows in the IB
short-houl fleet.

It was a nice rolling take off, with a fast climbing rate. After 20 minutes we got the aircraft altitude and I decided to sleep a little bit, for shure I was a little bit tired, because the night before I didn´t sleep anything. Uncosidered I get my sleep because there was no free in flight service on this 150 minutes morning trip.

In dreams the flight was gone proverbial in flight....20 minutes before arriving Barajas I get up and had the chance to admire the ambit of Madrid area. We get an on-time and a smoth landing at Barajas Airport what is not sure for all flights due the strong cross-winds witch are often in this area.

Our MD87 was adding to the big Iberia fleet and the usual South-American carriers and for sure the other spanish carrier (Air Pullmantur, Air Plus Comet, Air Europe...) at the airport.

The aircraft was positionated direclty to the terminal what in the moment is not naturally at Barajas (ok all will be change with the new terminal).

I seek the way to the conection bus, who leaves to the othe terminals at the Airport. But it is really not a problem because you can go with all the people who just arrived from all over Europe to get the conections to the Americas. The transfer is really easy comparated with all the other chaos at Barajas.

I arrived with the bus the terminal after 10 minutes, and I get another security check to get in the terminal. Just get through the passport control and get in the part of ther terminal for the
-non Schengen- flights.

I decided to buy a nice cheese-sandwich because it was now 11:30 am and I get only the breakfast early morning at Mc-Donalds in Frankfurt, and I also didn´t await a big meal on the IB flight to BOG.

After enjoying the sandwich the boarding started for my flight IB-6741. It was all without any problem, just wondering for me because like 2 meters left of the gate was another flight boarding, IB flight to UIO/GYE. In past times my boardings on long houl flights with IB in MAD was a totally chaos.

At the gate there were again as the last flights the "very friendly" securtiy personnel. I thought I was not boarding a flight, no I am thought I was a prisoner on a transport....

The aircraft for this flight was an Airbus A-340-300, the normally type for the Bogotá legs (somites they are using also the A-340-600)

The boarding was very quick like 10 minutes very uncommon for these types of long-houl flights, but the loadfactor was only 50% on eco this day. Door was closed and the last freight and baggage ULD´s were loaded into the cargo sections.

The loadfactor was very nice these day for the passengers because so we get all at least 2 seats, perfect for sleeping. Engines started and push-back beguns. The A-340 started the way to the runway, before us there were 3 Iberia European flights, the Air Canada flight to YYZ and a Delta with destination ATL.

Our baby beguns the rolling and for the 340 normally we needed a big part of the runway, and the Airbus rised smooth from the runway. This day the flight was packed with freight...
The aircraft turned left with direction to LIS and after 40 minutes we arrived the coast of the Atlantic Ocean and in the same time our flightlevel.

After 1 hour all passenger get a drink and some nuts. I took a can of coke enjoyed the nuts.
The meal service started good 50 minutes after the first service. I don´t know but it seems that on Eco with Iberia you don´t has the choice between two differnt entrees. I get tablet with a small salat, a bun, a piece of cake a portion of a not really hot pasta with tomato sauce. It was not the best but also not the worst meal, the only think what was amazing that this was the exact meal what I had 2 years ago on the same route. Normally I know that the airlines at least every 3 month chances there meals.

After the meal we passed already the Azores I decided to sleep some more. After a nice good sleep of 3 hours o woke up and diced to go to kitchen to drink somthing. A nice surprise of Iberia is that they serve beside water, soda´s, juices also cookies and small ham sandwiches.
Get two sandwiches an a cane of coke.

The flight was very smooth without any turbulences and very comfortable due the low loadfactor. Now we passed the first Caribbean Islands (Guadeloupe, Martinique...) and in my memory was that now the second boardservice would begun in some time.

We crossed the Southamerican Coast over between Caracas and Valencia in Venezuela, and a cold meal was served. Also the same as last time (2 years ago) really good. Some cold cuts, a salad with beans, a piece of cake and 2 buns.

After the meal the approach to Bogota El Dorado beguns. Every time I see the Colombian highlands it is very very nice and speical moment for me. It is every time a nice approach but also not really safe the slide between all this mountains.

After some turns arround over Bogotá we get the clearance for final approach at 03:00pm Colombian local time. Nice and smooth landing on the newer runway at El Dorado International Airport.

On the way to the terminal we passed the international Cargo Terminal where a Martin Air MD11 freighter was ready to start for the trip to europe, full with Colomiban export flowers and fruits.

Just some minutes after us also the Air France A-340-300 from Parid CDG arrived at Bogotá.
Sadly the AF flight get first the order to go to the gate. Now it was for sure that on the immigration it would be a totally caos.

Ok now it was our turne to go to the gate. After the deboarding the passengers were on the way to the immigrations officers. Just arrirved and the expected chaos was perfect with only 3 immigrations officers for a full Air Fance A340 and a half full Iberia A340.
Sadly some minutes after us also arrived some passengers from Lan Chiles flight from MIA.

After 60 minutes and checking my dates the officer stamped my passport and I was immigrated into Colombia. In the very small baggage hall I found in witin 5 minutes my baggage. It was really a relief for me to found it within 5 minutes because Iberia is well known in order to lose baggage.

Ok now on turn was the customs clearance with the Colombian DAS, what was without any problems, not normall because the customs in Colombia can be very nerving.

Just alongside the customs, Avianca has there Transfer-Desk. I checked with a nice girl the possibiltys with the next flight to Rionegro, this airport is ussed for the operations of the City of Medellin, for this flight I only had a stand-by ticket. She announced me that the next flight to MDE was cancelled and due this the next after this overbooked. Ok I decided to check in for the Avianca flight from BOG to MDE at 07:00pm.

I tooked the shuttle bus to the Puente Aero, Aviancas terminal for the domestic shuttle flights.
The bus transfer was like 10 minutes. Arrived at the Terminal and decided to buy me a bottle of water and to wait still the flight.

I decided to go again to check in to know if there was any possibility for the first flight to MDE. The staff told me to wait 20 minutes again and than to come again. Ok after the 20 minutes I went again to the check-in and I was passed to the gate. Talked there with the staff and ok, there was on seat left, perfect! I got the flight at 06:00pm.

This time it was a packed MD-83, also a good and quick boarding of the plane. Doors closed and the aircraft was on the way for the takeoff. The take off was done on time and the bord service begun for the short 25 minutes flight. Every passenger received a piece of cake and had the choice of colombian coffee, water, coke or colombian soda. The service was finished and we arrived the Jose Maria Cordova Airport in Rionegro.

After leaving the plane I tooked my baggage after 10 minutes, it was checked again by Colombian Customs without any problems and I was ready for my 2 weeks vacation.

Hope you enjoyed this trip report.

Colombia es el Mundo Y el Mundo es Colombia
10 replies: All unread, jump to last
User currently offlineAvianca From Venezuela, joined Jan 2005, 5970 posts, RR: 34
Reply 1, posted (11 years 4 months 3 days 9 hours ago) and read 6434 times:

260 views and no comments? come on guys I would love to know if the trip report was intresting for you...


Colombia es el Mundo Y el Mundo es Colombia
User currently offlineSumma767 From United Kingdom, joined Mar 2004, 2693 posts, RR: 5
Reply 2, posted (11 years 4 months 2 days 19 hours ago) and read 6339 times:

Hello Avianca!
I have only just read your trip report. Did enjoy it! I am glad that you can remember the details, despite the flight being a while back.
BTW, do you know how it is connecting in MAD with different airlines? My 87 year old granfather is flying next week, LHR-MAD with IB, connecting to AV to BOG and then MDE.

User currently offlineLindy From , joined Dec 1969, posts, RR:
Reply 3, posted (11 years 4 months 2 days 15 hours ago) and read 6277 times:

Nice report. You went to Colombia holding stand-by ticket for the domestic flight? How much did it cost you to get that Avianca flight to Rionegro?


User currently offlineAvianca From Venezuela, joined Jan 2005, 5970 posts, RR: 34
Reply 4, posted (11 years 4 months 2 days 14 hours ago) and read 6277 times:

Summa767, sorry I personally never had a transfer in MAD to an other airline,
but my mother 2 years ago had a transfer from IB flight from MUC to the AV BOG flight, she means that it was not really complicate and you could really see the differnt from Iberia to Avianca staff... but ok your granfather is 87 years old, but I think in MAD he will get a support by the airlines.

Lindy, get the stand-by ticket via my mother she workes for an airline. the costs are the same as the low-yield tickets you get in colombia for this flights. but in germany you can only get a ticket with the full iata-fare roundabout 300 USD. i think a little too much for me.


Colombia es el Mundo Y el Mundo es Colombia
User currently offlineSumma767 From United Kingdom, joined Mar 2004, 2693 posts, RR: 5
Reply 5, posted (11 years 4 months 2 days 14 hours ago) and read 6259 times:

Thank you Avianca for the info!
BTW, last year I was able to get BOG-MDE-BOG and BOG-CTG-BOG (Electronic) tickets on Avianca's website at the normal colombian price. All I had to do was produce ID and my credit card when I got to BOG.

User currently offlineAvianca From Venezuela, joined Jan 2005, 5970 posts, RR: 34
Reply 6, posted (11 years 4 months 2 days 14 hours ago) and read 6259 times:

perfect to know about the electronic tickets Summa767. just get my credit card a week ago, and for sure what was the first what I have done, Yes I bought in totally 9 tickets really cheep tickets... hehe

Colombia es el Mundo Y el Mundo es Colombia
User currently offlineBritish767 From United Kingdom, joined Nov 2005, 284 posts, RR: 18
Reply 7, posted (11 years 4 months 2 days 13 hours ago) and read 6249 times:

Nice report Avianca! I'm glad to see that everything went according to plan. The MD-87 and A340 are two aircraft which I would love to fly on!

User currently offlineAvianca From Venezuela, joined Jan 2005, 5970 posts, RR: 34
Reply 8, posted (11 years 4 months 2 days 13 hours ago) and read 6256 times:

thank you ... I hope next time I can take pictures with my new camara to more detail the reports...


Colombia es el Mundo Y el Mundo es Colombia
User currently offlineIberia340600 From Spain, joined Oct 2003, 804 posts, RR: 13
Reply 9, posted (11 years 4 months 4 hours ago) and read 6167 times:

Great report Avianca!!! Glad you had an enjoyable trip on IB. Any comments on the crew on the A340? Friendly? Average? Rude?

Visca Barça!!
User currently offlineAvianca From Venezuela, joined Jan 2005, 5970 posts, RR: 34
Reply 10, posted (11 years 3 months 4 weeks 1 day 16 hours ago) and read 6154 times:

Hi Iberia340600, nice that you liked the trip report.

The crew was ok with me. Not the best but not the worst. But I heard a comment by an old guy when he leaves the airplane in BOG. He says to the Purser that he was flying since 60years and that was the worst crew that he ever had...

but in my opinion the crew was higher than Iberia standart.


Colombia es el Mundo Y el Mundo es Colombia
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