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IND-BOS-IND On US  
User currently offlineLGAtoIND From United States of America, joined Jan 2005, 490 posts, RR: 1
Posted (9 years 6 months 3 weeks 1 day 13 hours ago) and read 3784 times:

Background:
Last weekend I thought I would take a break from school here at Purdue, and visit some high school friends at Boston College. I got an OK deal on US Airways Express on their IND-B0S nonstop. Northwest was a little bit cheaper, but the flight schedules did not work out for me. So even though I am not crazy about regional jets or US Airways and their financial state, I decided to book the trip.

Friday, February 25, 2005
IND-BOS
Airline: US Airways Express (Chautauqua)
Type: ERJ-145
Registration: N277SK
Flight #: 3104
Dep: 1145
Arr: 1357

The day started with a boring trip down to the Indy Airport on the Lafayette Limo. Indianapolis is approximately a 1 hour drive from my dorm in Lafayette. I arrived at 1020 for my 1145 flight. There was no one in the US Airways check in area. I quickly used one of the check in kiosks, and since I was checking no bags, I had my boarding pass in a matter of seconds. So far things are good with US. I killed some time at Starbucks, then proceeded through security. When I got on the US Airways/United pier, I noticed that there was not one plane at any gates. It seemed a little strange. Other than that, It was business as usual. There were some flights to CLT,LGA,BOS which would board soon, along with a UA flight to ORD.

I boarded the ERJ at about 1130 and quickly took my seat in 6A. I love how on an ERJ you get a seat to yourself. We departed the gate right on time, and made a quick taxi out to 23L, where we were number 1 for takeoff. After a very quick acceleration, we shot up into the grey Indiana sky. We made a sharp left turn, and set ourselves on a northeast heading. The flight was very smooth and comfortable the whole way into Boston. Flying time was 1:55. Flight plan was basically Indianapolis->Muncie->Northern Ohio->Northern Pennsylvania->Upstate NY->Central Massachusetts-> Boston. Descent into BOS was beautiful. We came in from the west, and off to the left of the plane I could see downtown Boston and Logan airport. We made a sharp left turn over the water and softly landed on what seemed to be a main runway. Sorry I could not be too detailed, as I am not familiar at all with the Boston area or Logan. Maybe some BOS people could tell me more about my approach. We made a quick taxi to the US Terminal (Gate B9- US Airways Express parking gate). We ended up arriving 20 min early! A very good job by US Airways.

Sunday, February 27, 2005
BOS-IND
Airline: US Airways Express (Chautauqua)
Type: ERJ-145
Registration: N266SK
Flight# 3431
Dep: 1525
Arr: 1810

After a great weekend in Boston, It was time to return to Indiana and continue my work at Purdue University. I arrived at the US Terminal in BOS at about 1330 for my 1525 flight. Again, there was almost no line at check in, and I quickly used the check in kiosk to get my ticket to Indy in a few seconds. I made another Starbucks stop before passing through security, and after I was taken aside for a bag search, I was in the terminal. The US Airways terminal seemed very big, clean, and airy. There were a few A320s and a 733 parked at various gates, but it was not too busy for a Sunday afternoon. Has US scaled back ops at BOS? I walked down the escalator to that B9 gate that US seems to put all of there Express Ops out of. Id prefer a dedicated jetway, but oh well. I made a bunch of phone calls while waiting for my flight, but soon 315 came and there was still no call for my flight, even though it was listed as on time. This is when the "fun" started. It seems that US Express has like 3 departures all around 320-330. I can't understand why B9 would not be utilized for an hour, then have 3 departures in 10 min. Seems like poor planning to me. After flights to Bar Harbor and Cape Cod ( I think) were boarded, I walked out to the ERJ and took Seat 18A (all the way in the back) at around 325.

As I walked on the plane, I was greeted by a very rude FA who was ordering passengers to put baggage in the overhead bins immediately. This would be fine, but he was not being polite, and seemed like he was yelling at us. Anyway, by 1545 (20 min late) we pushed back and began our taxi out to a runway which I can't remember. I do remember that It was facing some big buildings as we were lined up. After a Song 757 departed, we shot up into the clear Boston sky, and made a sharp left turn, giving me a good view of the Boston area. There were a few bumps on departure, but nothing too bad. We turned left and headed for Connecticut. As we moved southwest, I had a great view of Long Island (my home) and Manhattan out of the left side. The captain came on and announced flight time would be 2:45, which seems very long for a BOS-IND flight. He also said that due bad weather to our south, the fasten seat belt sign would be on for a while. The pushy FA came right on and said no one could leave their seats, or else they would be breaking federal law. The way he said this caused a passenger next to me to make a comment about how "this guy is a Nazi." The flight continued turning to the west, and by this point we had entered the cloud cover and continuous light/moderate turbulence. We passed over Harrisburg, PA, then over Columbus, Dayton, and right on into Indy. I really did not enjoy this trip because I had to use the bathroom and I was not able to get up. I was sitting right next to the bathroom in the last row and I asked the FA if I could get up for a second, and he said I "absolutely could not." I found that strange because on other flights I've been on people had used the bathroom even with the seatbelt sign being on. Anyway, we landed 20 min late at a cloudy Indianapolis. I had to race across the terminal to make the 630pm Lafayette Limo. All in all, I had a good trip going there, but I did not enjoy my ride back. I think it will be a while before I will pay to take another US Express ERJ.

This was my first Trip Report. Any questions or comments? My next one will be when I fly CVG-LGA on DL on 3/13.

11 replies: All unread, jump to last
 
User currently offlineSNATH From United States of America, joined Mar 2004, 3246 posts, RR: 22
Reply 1, posted (9 years 6 months 3 weeks 1 day 12 hours ago) and read 3691 times:

Hey LGAtoIND,

Thanks for posting it. There seem to be lots of trip reports involving BOS this week!

I also prefer the ERJs over the CRJs due to the fact that you can get a single seat to yourself (provided that you're travelling alone that is). It's even better when you get the one at the emergency exit. However, I'd take a bigger jet over a small RJ any day.

I wonder why that F/A was this strict about not using the bathroom. I've also been on many flights during which people got up and went to the bathroom while the seat belt sign was on and the F/As didn't shout at them.

I'm looking forward to the next one.

Regards,

Tony

PS Which dept of Purdue are you studying at? I have friends at Computer Science...



Nikon: we don't want more pixels, we want better pixels.
User currently offlineLGAtoIND From United States of America, joined Jan 2005, 490 posts, RR: 1
Reply 2, posted (9 years 6 months 3 weeks 1 day 12 hours ago) and read 3684 times:

Tony- I am an Aviation Managment major in the Aviation Technology Department.

User currently offlineFlyTheFlag From , joined Dec 1969, posts, RR:
Reply 3, posted (9 years 6 months 3 weeks 1 day 6 hours ago) and read 3577 times:

Sorry to hear about your experience.

You should definately call or e-mail US Airways Consumer Affairs with the flight information for that flight attendant.


User currently offlineFjnovak1 From United States of America, joined Apr 2000, 611 posts, RR: 2
Reply 4, posted (9 years 6 months 3 weeks 1 day 2 hours ago) and read 3519 times:

Most definately you should!! Every complaint to US yields almost guaranteed a $100 voucher....

US Airways sucks, the bottom line is they aren't worth your $$$$.



Go Blue!!
User currently offlineSonOfACaptain From United States of America, joined May 2004, 1747 posts, RR: 6
Reply 5, posted (9 years 6 months 3 weeks 1 day ago) and read 3500 times:

Quoting Fjnovak1 (reply 4):
US Airways sucks, the bottom line is they aren't worth your $$$$.


May I add that that WASN'T a US plane. He was a Chautauqua F/A and has no relationship with US. So give US a break.

-SOAC



Non Illegitimi Carborundum
User currently offlineFlyTheFlag From , joined Dec 1969, posts, RR:
Reply 6, posted (9 years 6 months 3 weeks 22 hours ago) and read 3486 times:

Quoting Fjnovak1 (reply 4):
US Airways sucks, the bottom line is they aren't worth your $$$$.


Flying US about 70 times a year, I've found their inflight staff (on mainline, at least... I've had some oddballs on Express flights) to be just about the best in the nation. I'm sorry your one or two US experiences have been bad.


User currently offlinePensacolaguy From United States of America, joined Sep 2004, 546 posts, RR: 1
Reply 7, posted (9 years 6 months 3 weeks 14 hours ago) and read 3441 times:

Quoting SonOfACaptain (reply 5):
May I add that that WASN'T a US plane. He was a Chautauqua F/A and has no relationship with US. So give US a break.


Well...Like on my friends somewhat recent UA CHQ IAD-IND flight (Trip Report:http://www.airliners.net/discussions/trip_reports/read.main/54937/)The aircraft in this trip report must likely HAS the US Airways Express title/US color scheme on it. So, must customers perceive the airplane as a US flight. Even though the flight/aircraft was operated by CHQ for US. So, maybe CHQ should not hire so strict F/As.


Quoting LGAtoIND (reply 0):
I was greeted by a very rude FA who was ordering passengers to put baggage in the overhead bins immediately. This would be fine, but he was not being polite, and seemed like he was yelling at us.

In my opinion I think the F/A was probably rushing customers to sit down for the flight would depart somewhat on time. And/or probably didn't want to miss the takeoff slot time or wanted to takeoff before the weather got any worse in flight.


User currently offlineZrs70 From United States of America, joined Dec 2000, 3171 posts, RR: 9
Reply 8, posted (9 years 6 months 2 weeks 6 days 17 hours ago) and read 3346 times:

Great report! Thanks.


14 year airliners.net vet! 2000-2013
User currently offlineFlyTheFlag From , joined Dec 1969, posts, RR:
Reply 9, posted (9 years 6 months 2 weeks 6 days 14 hours ago) and read 3350 times:

I had a very odd flight attendant on Chautauqua yesterday, however on a United Express EMB-170.

She yelled at passengers repeatedly for putting things in the seatback pockets. She said it is against the rules for any item to be in the seatback pocket for take-off or landing. She told people to remove books, water bottles, headphones, anything except the safety card and inflight magazine, and put it in their carry-ons in the overhead bin.

I've never heard of such a rule, and never seen or heard a flight attendant do/say anything like that.


User currently offlineSNATH From United States of America, joined Mar 2004, 3246 posts, RR: 22
Reply 10, posted (9 years 6 months 2 weeks 6 days 14 hours ago) and read 3333 times:

Quoting FlyTheFlag (reply 9):
She said it is against the rules for any item to be in the seatback pocket for take-off or landing.


WHAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT??????????????????????  crazy 

I'd seriously send a letter to the airline pointing this out. Not only because of the inconvenience, but also because this F/A is clearly totally clueless. And this can be dangerous.

Tony



Nikon: we don't want more pixels, we want better pixels.
User currently offlineRob2507 From United States of America, joined Jan 2001, 168 posts, RR: 0
Reply 11, posted (9 years 6 months 2 weeks 4 days 15 hours ago) and read 3220 times:

Checking the Airport Monitor site for BOS, it looks like your flight to BOS showed up at just the right time for a switch in the active runways. You were originally going to land on 27 (which is the one you used to depart on the way home), but instead came in on 4L.

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