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NW IND-DTW-AMS-CGN March 10, 2005  
User currently offlineIndy From United States of America, joined Jan 2005, 4625 posts, RR: 16
Posted (11 years 2 months 2 weeks 2 days 23 hours ago) and read 4494 times:

March 10, 2005 was a great experience for me. It was my first ever trip in first/business class. I was flying from Indianapolis, IN to Cologne, Germany.

I did the usual thing by arriving at the airport 2 hours early as recommended. Actually I was there 2 hrs 15 min early. What great luck that I got there in between rushes. There was no line at the WBC ticket desk. I walked right up and got my bags checked and I was off to security in a matter of minutes. As with security there was no line at the desk. And I was through in no time as well. Unfortunately I now had over 2 hours to kill before my flight.

Fast forward 2 hours....

I got seated in my seat and off we went. The FA's were very friendly and I was thrilled to find out they served Pepsi products. So I sat back and enjoyed my Mt. Dew. Unfortunately the DC9's are pretty much no frills jets. After a short flight we arrive in DTW. What an incredible facility. It is very nice and well designed. I really wanted to play around and ride the tram from end to end but I didn't want to goof off too much and miss boarding.

Boarding time came and I made my way to seat 2A on the A330-300. Now that is comfort. I goofed around with the chair for a while. Figuring out all the buttons and how to get the tv display to come out of the seat (which I fear I may have broken the release to lol). We were promptly served our choice of drinks. I decided to sample the bubbly which was really good. Around that time we were also served a dish of nuts. The appetizer was a fresh salad and a small dish of smoked fish. I will admit I really didn't understand the point of the fish. The dinner I selected was a beef dish (forgive me for not remembering the name.. I was a bit tired) with a side of red skin potatos, fresh bread and something else (see previous comment lol). Had I not been tired and ready to sleep immediately after dinner I could have had a dish of Ben & Jerry's ice cream.

Rewind a bit.... I forgot to add that when you board the jet they immediately take your jacket for you. They also call you by name. But it is ammusing when they have the wrong passenger list and they look confused when you obviously aren't a foreigner and the guy sitting next to you isn't a Ms.  Smile

Even being as tired as I was I still couldn't sleep long. Its just a problem with me and flying. So I decided to try out the video system. There was a nice selection of movies but perhaps the most entertaining was the multi-player trivia (which I might add I sucked at). Its like the trivia in the bars but you play against other passengers. It even lists the seat numbers so you can check out who is missing all the questions. lol.

Breakfast was relatively simple but delicious. For me it was in the form of a crescent role and fresh sliced fruit. The presentations for all the meals were wonderful. The food was good not just by airline standards but by any standards. From the time I walked on the plane until I walked off the service was great. I never had to want anything. Even when I mucked up the video release someone was still glad to help me release the display. The WBC ticket in my opinion was worth every penny. I will absolutely do it again. I will say I probably should have picked FRA to fly in to instead of AMS. That place is just too spread out. I swear I think we landed in Germany and taxi'd to AMS. From that point on I think I pretty much unconsciously made my way to the next gate and on to CGN. That was the end of a very long day with very litte sleep the previous 2 nights.

I very much look forward to the return flight home and I'll make more of an effort to enjoy the free drinks and I'll try and run up the score in trivia so my name appears in the top 10  Smile

Indy = Indianapolis and not Independence Air
5 replies: All unread, jump to last
User currently offlineNWAFA From United States of America, joined Dec 2003, 1893 posts, RR: 15
Reply 1, posted (11 years 2 months 2 weeks 2 days 21 hours ago) and read 4409 times:

Great trip report Indy! I'm SO glad you had a great trip on NWA. Most of us really try to take care you, the customer!

Thank you very much for flying on NWA, I know personally, and from the majority of us, we appreciate you choosing to bring your business to NWA!!! THANKS!!

User currently offlineLuv767s From United States of America, joined Aug 2003, 271 posts, RR: 0
Reply 2, posted (11 years 2 months 2 weeks 2 days 20 hours ago) and read 4320 times:

Nice report. I really love the new WBC on NW too. I was addicted to those games, especially the tetris-esque one. On all 4 flights that I recently had in WBC I was the only person on the plane playing the trivia...so it wasn't that much fun. And the service from the FAs in WBC is amazing too. They do everything they can to make sure you enjoy yourself. Also, you really get a sense that they appreciate your business.

-"...never have I been a blue calm sea, I have always been a storm"
User currently offlineIndy From United States of America, joined Jan 2005, 4625 posts, RR: 16
Reply 3, posted (11 years 2 months 1 week 1 day 2 hours ago) and read 4044 times:

I flew back from Europe last night completing the CGN-AMS-DTW-IND leg. On my flight out to CGN from AMS we were advised to be at the airport 2.5 hours early on a return trip. So I took the advice of the KLM rep and was at the airport 2.5 hours early. Too bad they weren't at the airport that early. I ended up waiting at the desk to over a half an hour for someone to show up. The rep finally showed up but seemed unhappy to be there. He proceeded to mess up my seat assignment and then tried to make it appear as if he had not but when I went to prove him wrong he corrected his mistake and fixed the problem. But it was not until I was going to pull a print out from my bag that he changed his tune. From that point until I boarded my flight from AMS to DTW was boring and uneventful so I'll fast forward. Unfortunately the attitudes of the people working the AMS to DTW flight weren't much better. As impressive as the service was on the DTW to AMS flight the service from AMS to DTW was unimpressive. The food service from DTW to AMS was great for any business let alone for an airline. The food service from AMS to DTW was just ok. If they called me by name on the flight it happened only once and I missed it. I didnt seem the staff smiling and when I ask for something I felt as if I was bothering them. On the way to AMS I felt as if I got my money worth from the service. The return trip left me feeling I might as well book coach the next time.

I do guess that the return trip was not the norm. The guy I was sitting next to on the long flight does about 250,000 miles a year and didn't think much of the service either. But since he flies NW often I would assume this wasn't normal otherwise he wouldn't have been flying with them this time. I will fly them again because everything coming from the domestic side including the flight to AMS was exceptional.

Indy = Indianapolis and not Independence Air
User currently offlineBHMNONREV From United States of America, joined Aug 2003, 1403 posts, RR: 3
Reply 4, posted (11 years 2 months 3 days 15 hours ago) and read 3858 times:

Thanks for the report Indy..I will be travelling KWI-AMS-DTW-STL on 1 Apr and hopefully my NW experience on the AMS-DTW segment will be better than the one you experienced. I have heard absolutely nothing but great things about the new A330's, so I'm really looking forward to the trip.

Unfortunately I don't have enough WP miles for a WBC upgrade so it will be steerage for me. But with the IFE and a power port at my seat, I hope to keep myself occupied for the trip..

If I manage to stay coherent I will attempt a trip report with some pics....

User currently offlineIndy From United States of America, joined Jan 2005, 4625 posts, RR: 16
Reply 5, posted (11 years 2 months 1 day 18 hours ago) and read 3829 times:

WBC on the way back really wasn't all that bad. I think part of the problem is that the service on the way out to AMS was so good and that was my first experience so that is what I set the standard to. Trivia is alot of fun. It isn't very fast and you can kill quite a bit of time playing a few rounds.

Overall it was worth the money and I'll gladly pay it to fly WBC again on NW. I keep debating whether I should seek employment with NW just for the flying benefits  Smile

Indy = Indianapolis and not Independence Air
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