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BDL-ATL-FLL-ATL-BDL On Delta  
User currently offlineFjnovak1 From United States of America, joined Apr 2000, 608 posts, RR: 2
Posted (9 years 5 months 1 week 2 days 15 hours ago) and read 4517 times:

Weekend vacation to South Florida for some family time and some spring break time (even though I'm graduated). Was a great trip...here are the flight reports....

Friday, March 18
Hartford (BDL) to Atlanta Hartsfield (ATL)
Delta 743
McDonnell Douglas MD-88
Scheduled departure time: 428pm
Actual departure time: 425pm (wheels up at 450pm)
Scheduled arrival time:710pm
Actual arrival time:712pm
Departure gate: A11(BDL)
Arrival gate: B33(ATL)
Seat 19A

Boarded the MD-88 with the new interior and greeted the rather young ATL-based flight rew for our flight down to ATL. I like the new interior although, as I commented to the f/a, it wasn't very "Delta." Very comfortable though- in part beause I had a middle seat free next to me on the 3-seat side. It was the first time i'd sat on the 3-seat side on the M88(normally i go for the 2-seat side behind the exit doors for more legroom). Let me tell you, the 3-seatside is about one inch or more less legroom! But if youcan get amiddle seat open, I think its worth the trade off. There was this funky Russian plane at BDL this weekend- it was parked over by the oldcustoms shack on Friday but had moved out to the tarmac adjacent to the A terminal on Tuesday morning when I returned. Does anyone know what it might be??? Looked like a 747 made by Antonov. Anyhow, this was a very smooth flight down to ATL although long by normal standards at 2 hours and 15 minutes. F/A's did the beverage service, and were some of the most attentive f/a's i'd seen recently. They even offered water bottles later in the flight. They were constantly coming through the cabin in case people needed anything, and they smiled a lot and had a wonderful attitude. The pilots were informative on the routing as welland seemed pleasant. Most passengers on this full flight were continuing their journeys to somewhere in Florida (they read off connecting gate info for every FLA destination they serve-- even Naples, Gainesville, and Key West.) We touched down in ATL, I thanked the super flight crew and met my friend jeremy outside the gate who had just flown in from LAX.Flight continued to Dallas/Ft.Worth.

Atlanta Hartsfield (ATL) to Ft.Lauderdale (FLL)
Delta 862
Boeing 767-300ER
Scheduled departure time: 800pm
Actual departure time: 810pm (wheels up at 830pm)
Scheduled arrival time:945pm
Actual arrival time:955pm
Departure gate: B1 (ATL)
Arrival gate: D3 (FLL)
Seat 34A

CSR told me upon seeing "skyteam elite" on myboarding pass "Nice to have you with us today Mr.Novak." LOL....nice personal touch. Jeremy and I board a newer 767 with the TV screens in the back (as opposed to the hanging screen)....very typical ATL-FLA flight- Delta Horizons was played, flight was 100% full, it was a Miami-Ft. Lauderdale based crew. People were definately heading down on vacation. And, like me, I'm sure they were overjoyed to have arrived prettyclose to on-time.

----really fun weekend!!------

Monday, March 21
Ft. Lauderdale (FLL) to Atlanta Hartsfield (ATL)
Delta 1684
Boeing 767-300
Scheduled departure time: 600pm
Actual departure time: 555pm (wheels up at 657pm)
Scheduled arrival time:756pm
Actual arrival time:906pm
Departure gate: D9(FLL)
Arrival gate: B25(ATL)
Seat 44A

Thought everything was gonna be smooth sailing for my trip bak to CT after our fully-loaded 767 pushed with five minutes or more before scheduled departure. After the safety video the captain came on the PA to tell us there were 11 or so planes ahead of us for departure. After a further 20 minutes go by, the captain tells us that it'll be longer- and he wasn't sure just how long we'd have to wait. Eventually just before 7:00 we get clearance to rocket down the runway for a rather choppy ride up to ATL. Again the usual: Delta horizons,beverage service, and the f/a's were fairly friendly. The flight ended up at about 2 hours instead of the forecasted 1 hour and 23 minutes because we got caught in a holding pattern outside Atlanta. At thispoint, my 8:47 connection wasn't looking good. I was hoping my second flight (which came inbound from Ft. Myers) was also delayed. As I waited to deplane the packed 767, I phoned the 800 number and was told that the estimated departure of my BDL flight was now 925. Bad news was that it was all the way over in the T concourse. The departure monitors showed the flight as being 'CLOSED' but I decided to haul over and try anyhow. The continuation of 1689 had already departed for MSY when we got to ATL...

Friday, March 18
Hartford (BDL) to Atlanta Hartsfield (ATL)
Delta 978
Boeing 767-200
Scheduled departure time: 847pm
Actual departure time: 920pm
Scheduled arrival time:1106pm
Actual arrival time:1137pm
Departure gate: T1(ATL)

Well, I didn't make it-- the plane was pushing back just as I got to gate T1 at 9:18. That was rather unsettling because I thought the departure would be 9:25 as it said on the phone, but there wasn't anything I could do but go to gate T6 where thespeial services counter was located Two nice DL employees helped myself along with the other 6 or 7 BDL pax to hotel accomodations at Country Inn-Sutes Airpoort South,dinner vouchers, and breakfastvouchers. She also booked us on the first flight Tuesday morning, They honestly couldn't have been nicer-- i think our delays may have been ATC related which means that she didn't have to goive us hotel rooms. Theywent out of their way to make sure all of us stranded in ATL were accomodated. Great job DL!

Friday, March 22
Atlanta Hartsfield (ATL) to Hartford (BDL)
Delta 201
Boeing 737-800
Scheduled departure time: 710am
Actual departure time: 709am (wheels up at 719am)
Scheduled arrival time:920am
Actual arrival time:913am
Departure gate: B16(ATL)
Arrival gate: A9(BDL)
Seat 15A

Light load on this tuesday morning- had all three seats to myself- I'd estimate 60-70 people on this one. the F/a's were again very attentive- some of the best I've ever seen. Standard beverages were servid with Biscoffs then water service was offered later in the flight just as it was on the way down. Very professional- clearly a senior ATL-based crew. Great flight with amazing view of DC area, Virginia Beach area, Manhattan, and Long Island from our cruise altitude of 39,000 feet. Arrived early and then the 738 went back down to ATL.

Summary: Two trips in thepast 2 months, and 2 mis-connects. Delta handles this much better than US- they already had me on the next flight in a row to myself, they had a hotel room already booked, and got me an amenity kit, all very quick. The reason I think DL did great on this trip isn't just that I got smiles during the good service, but when things didn't go right they were still there too. I am rooting for Delta, there is room for an airline that has not forgotten the meaning of the term 'respect.' To all Delta employees worldwide, you have my support. I hope prosperous times lay ahead.


Go Blue!!
8 replies: All unread, jump to last
 
User currently offlineEric777 From United States of America, joined Aug 2004, 199 posts, RR: 0
Reply 1, posted (9 years 5 months 1 week 2 days 7 hours ago) and read 4181 times:

Quoting Fjnovak1 (Thread starter):
There was this funky Russian plane at BDL this weekend- it was parked over by the oldcustoms shack on Friday but had moved out to the tarmac adjacent to the A terminal on Tuesday morning when I returned. Does anyone know what it might be??? Looked like a 747 made by Antonov.

That aircraft is a Volga-Dnepr Airlines Antonov AN-124. We get these once in a blue moon at BDL. I believe the plane departed over the weeked and came in again about 230 am Monday morning from Athens, Greece - don't know if it was the same one.

Eric M


User currently offlineUswyjer From , joined Dec 1969, posts, RR:
Reply 2, posted (9 years 5 months 1 week 2 days 3 hours ago) and read 4046 times:

The 124s have been coming into BDL a little more frequently it seems, I remember reading that they've been doing some heavy lifting for Sikorsky lately.

User currently offlineFLAIRPORT From , joined Dec 1969, posts, RR:
Reply 3, posted (9 years 5 months 1 week 2 days 2 hours ago) and read 4028 times:

I'm just wondering, there was a BDL Song flight that left at the same time as your DL flight to ATL. Was there as specific reason you chose against song?

FLL is beginning to get really congested now, espically at that time of night. I remember the good ole' days (7 years ago or less!) when you would be #1 for departure at any time of day, and if there was anyone in line, you'd be #3 at the worst! AHHHHHHHH, yes! Those were the days!


User currently offlineFjnovak1 From United States of America, joined Apr 2000, 608 posts, RR: 2
Reply 4, posted (9 years 5 months 1 week 1 day 21 hours ago) and read 3976 times:

I took the connection first because it was cheaper, and second because NW doesn't allow me to accrue WP miles on Song...I know that may seem stupid but I'm silver elite on NW this year, and I don't think i'll be able to make it this year w/o a mileage run or two, so i need every mile i can get. (Northwest doesn't have convienient times to FLA from BDL, thus why I chose DL in the first place).


Go Blue!!
User currently offlineNiteRider30 From United States of America, joined Jul 2001, 150 posts, RR: 0
Reply 5, posted (9 years 5 months 1 week 1 day 13 hours ago) and read 3925 times:

Excellent report! I'm glad you had such excellent service from Delta. I'm not sure if you read my report from earlier this month (MCI-ATL-BOS), but my experience wasn't quite as good as yours. I also got stuck in Atlanta, due to weather... but I didn't get any vouchers, and had to pay for my hotel room. Understandable due to weather, really, so I'm not upset about it. At least they gave me a reduced rate. I was more upset with how the baggage services agent in Atlanta handled my checked baggage concerns and denied my request for an amenity kit, but I'll just chalk that up to one single stressed out individual.

-Mike


User currently offlineDeltaGuy767 From United States of America, joined Jun 2005, 663 posts, RR: 2
Reply 6, posted (9 years 2 months 2 weeks 1 day 23 hours ago) and read 3641 times:

Quoting Uswyjer (Reply 2):
The 124s have been coming into BDL a little more frequently it seems, I remember reading that they've been doing some heavy lifting for Sikorsky lately.

Yeah I buzz into BDL with my C-172 from BAF every now and then, and it seems as though if those A-124's come a lot more frequently, perhaps some P&W work as wellas Sikorsiky? Anyway great TP as I love to see people flying out on DL (favorite airline) and having a good experience(investor too, not a good move). Too bad a bout missing the connection though, however Song might have been a better alternative than connecting via ATL as they are prone to ATC and WX delays(busiest airport in US and high up there in the world).

Cheers from BDL
DeltaGuy767



A Good Landing is one you walk away from!
User currently offlineIslipWN From , joined Dec 1969, posts, RR:
Reply 7, posted (9 years 2 months 2 weeks 1 day 17 hours ago) and read 3603 times:

Quoting Fjnovak1 (Thread starter):
Friday, March 18
Hartford (BDL) to Atlanta Hartsfield (ATL)
Delta 978
Boeing 767-200
Scheduled departure time: 847pm
Actual departure time: 920pm
Scheduled arrival time:1106pm
Actual arrival time:1137pm
Departure gate: T1(ATL)

Shouldn't that be Monday March 21, ATL-BDL? Wasn't that your original flight back to BDL that got cancelled? And than the Flight the next day should be Tuesday March 22, right?

Anyways, great trip report!


Joe


User currently offlineFjnovak1 From United States of America, joined Apr 2000, 608 posts, RR: 2
Reply 8, posted (9 years 2 months 2 weeks 19 hours ago) and read 3580 times:

yes it should read monday, and the next day Tuesday..... my mistake  Smile


Go Blue!!
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