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MAN In Black: STR-MAN-STR On HLX 735 (+pics)  
User currently offlineContact Air From Germany, joined Apr 2001, 1154 posts, RR: 13
Posted (9 years 2 months 3 weeks 6 days 4 hours ago) and read 6206 times:

Alex (Ndebele) and I thought it was time for an other spotting trip to MAN. We searched the web and found a good deal on HLX for EUR 59,98 per person return, including taxes. For me it was also the first time flying HLX which was about time as they serve my home airport STR for nearly two years now, and I haven’t yet got the chance to try them.

Wednesday, 01 June 2005
Stuttgart (STR) – Manchester (MAN)
Airline: HLX (Hapag-Lloyd Express)
Flight number: HLX 5520
Scheduled departure time: 18:35
Scheduled arrival time: 19:25 (local time; time difference -1 hour, so flight time was 01:50)
Type of aircraft: B 737-500
Registration: D-AHLD




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Photo © Stewart Andrew
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Photo © JetPix



This aircraft was built in 1990 and originally delivered to Hapag-Lloyd. After being leased to Malev in 1997, the aircraft returned to the TUI group in 2004 and is now flying for HLX.


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Photo © Frank Schaefer
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Photo © Olaf Juergensmeier



Alex and I met at Stuttgart airport about two hours before departure and went to the HLX check-in. There were two counters open for “HLX all flights except PMI” (PMI is handled at a different counter). Check-in by Stuttgart Ground Services was quick and friendly. After that we went to the viewing terrace for a while, then we proceeded through security to our gate 410 which is one of the few gates in the connecting building between the Terminals 3 and 4. As the aircraft had already arrived about an hour before, boarding started early (for low-cost flights) at 18:00 for the 18:35 departure. We were bussed to the aircraft which was D-AHLD. We decided to enter the aircraft through the rear door as nearly everybody uses the front door. HLX has a free seating concept; we chose 19 E and F, in the second last row. There were 93 passengers on board (load factor 73%), most of them German tourist of all ages; only very few English speaking people. Cabin crew consisted of 3 flight attendants (a male purser and two female colleagues).


The cabin was in a good condition with grey leather seats and video screens:


Seat pitch was all right for low-cost. The seats still contained plugs for head-phones (probably from former Hapag-Lloyd times) but the audio system was not in use.

We were off-block on time but had to wait a bit at the runway. At 18:50 we took off in Eastern direction. When turning into the runway, we saw the Tu 154 which is owned by Stuttgart Airport and is used for emergency and fire training:


After take-off we passed the industrial area of Neuhausen (here you can see the dependence of Thyssen Aufzüge):


Later we passed the town of Neuhausen:


We climbed up to our flight level. Near Mannheim we saw a small airfield (but I think it wasn’t MHG):


Later cabin crew started meal and drinks sale (no free food and drinks like on nearly all low-cost carriers). The typical variety of sandwiches, cookies and all kinds of drinks were available for sale. In addition to that, HLX offers larger tray meals as well which have to be booked in advance on their web page. You pay with your credit card and print out a voucher which you hand over to the flight attendants. We wanted to try this out and had ordered some chicken nuggets with a sweat and sour sauce (reminds of McDonald’s, but at HLX they were served cold):


The food was very tasty. For EUR 7,00, the meal should include a soft-drink of your choice as well, according to the HLX web-site. However, the flight attendant refused to give me a cold drink for free; she told me the offer included only a coffee. Who wants to drink a hot coffee to this meal with a spicy sauce?. The problem was that the printed voucher didn’t say anything about the kind of drink, so I couldn’t prove that I was right. I was charged additional EUR 2,00 for a Fanta  Angry (I didn’t take the coffee). After the return from this journey I wrote an E-Mail to HLX about that.

The captain provided very detailed information about the flight route and the weather. Our route was STR-MHG-LUX-BRU- North of Dover – LTN – Coventry – MAN. Unfortunately, the weather in England wasn’t as good as on the continent, so there were no views to the channel or the British mainland.

Later during the flight, cabin crew started their on-board sale with non-food items (perfumes, gifts, etc.) but nobody bought anything. They also announced that HLX was happy about any feedback from their customers. However, I couldn’t find any feedback forms available (and I think if they really want feedback, they should distribute some kinds of forms). After that they started a promotion for Coca-Cola light: every passenger got a can for free:


I had read about this promotion in an other HLX trip report in this forum a few weeks ago, written by FLIEGER 67:
Taxi-Trip To Italy: HLX: STR-PSA-STR

So this offer obviously last for quite a while. The sense of this promotion has already been discussed in FLIEGER67’s report: why does Coca-Cola offer free product samples? Everybody knows what Coca-Cola tastes like; for me, this promotion seems to be a waste of money for them. However, I won’t complain about a free Coke...

Two more remarks to this promotion: Of course it was done at the end of the flight, after the drinks sale had been finished (otherwise nobody would have bought a Coke...). All cans were opened by the crew before being given out to the passengers and everybody was asked to return the empty cans (probably because of the can deposit in Germany). It was a funny sound hearing the crew opening about 100 cans in the galley...

Shortly before landing, the crew provided some ground transport information which is a really good thing if you come to a place for the first time (which trains and busses go to city centre, how often do they run and how much does it cost).

Some pics taken during approach (note the bad weather which inspired me to the title of this report):




We touched down on runway 24R and were welcomed by lots of interesting traffic:


While we taxied to the gate, the purses announced: “Please stay in your seats until your taxi has reached its final parking position” (they always call their planes taxi).

We left the aircraft through the front door via a jet bridge. After clearing immigration, we headed to the 13th floor of the main car park for some spotting. Later we walked about 10 minutes to the Manchester “Airport Hotel” which is in fact not a typical airport hotel, but a place for spotters: Situated at the end of one of the runways, it offers breath-taking views to the landing aircraft. It is mainly a pub with a nice garden area which is also a popular destination for families on summer weekends. Besides, they have 3 rooms on offer. We had booked one of them for GBP 35,00 (twin room). For British standard a very reasonable price at a great location (but probably only for aviation enthusiasts – with MAN airport being open all through the night, you won’t get too much sleep…).

Here is a picture of the Airport Hotel, taken during landing:


We had dinner and a drink in the pub and enjoyed spotting in the garden until it got dark (and started to rain heavily).

On the next morning we got up early for a day trip to the Isle of Man. For details see a separate trip report, written by Alex:

To The Man And Back: LPL-IOM-LPL On Flyjem BAe ATP

We returned in the late afternoon for our flight back home.

Thursday, 02 June 2005
Manchester (MAN) – Stuttgart (STR)
Airline: HLX (Hapag-Lloyd Express)
Flight number: HLX 5521
Scheduled departure time: 19:50
Scheduled arrival time: 22:40 (local time; time difference +1 hour, so flight time was 01:50)
Type of aircraft: B 737-500
Registration: D-AHLD


HLX at MAN is handled by Servisair / Globe Ground in Terminal 1. Check-in started 2 hours before departure. They had two counters open for the STR-service (plus two more for CGN which left about an hour earlier). We got paper boarding passes with sequence numbers 36 and 37. The agent told us that there were 95 passengers booked on this flight.

We made our way through security check (quick without a wait) to the waiting lounge. Like at most larger airports in Britain, gates are announced only shortly before departure. The inbound aircraft arrived about 10 minutes late from STR, then the gate was announced (gate 10). As soon as the aircraft had arrived, people started queuing at the gate. This is the reason why I somehow dislike free seating policy: you can either do the same as everybody else and stand in front of the gate for half an hour, or you will be the last one to enter the aircraft and have to take one of the last remaining seats which usually won’t be the best places on the aircraft. So we also stood in line…

Boarding started at 18:50 through a jet-bridge; there was no priority boarding for lower sequence numbers (like for example on Ryanair), so it didn’t matter at all at which time you checked in. An other disadvantage of free seating when only the front door is in use: everybody wants to sit in the front, so many passengers blocked the aisle in the front section and nobody could follow into the aircraft. Like that, boarding was rather slow which didn’t help to reduce the delay. The crew made several announcements that people should also move to the back of the aircraft. One of the flight attendants tried to do this in a funny way: He said: “Liebe Mitbürger, …” (“Dear fellow citizens, …”), an expression you usually only hear from a politician. We belonged to the few passengers who really went into the back and took our seats in row 20.

This time we had an all-male cabin crew (again three flight attendants). One of them seemed to be quite new on the job as his announcements sounded a bit read from notes and his English was not the best. Nevertheless, the crew on this flight was very friendly and helpful.

We still managed to be off-block at 20:03 and taxied to runway 24L. On this picture you see the nose of an former Monarch DC-10 which is displayed at a visitors area, together with a Concorde and the prototype of the Avro RJ X (the latter ones not visible on this pic):


We were airborne in no time and got some views to the nice green countryside around MAN and the sunset:






After a U-turn we got a view to MAN airport (unfortunately it was a bit dusty):


Some unknown town in the North of England:


A last pic of the green landscape before we were off in the clouds:


This time our flight route was further more in the North via Sheffield and the North Sea to AMS, later to CGNFRASTR. We could watch our route on the air show:


Service was quite similar like on the outbound leg. Again we had ordered something in advance; this time it was no problem to get a soft drink with the meal:


Again food was very tasty. They also sold quite a lot of sandwiches and drinks. And even on-board sale of non-food products was a bit more successful this time.

For those who have eaten too much, HLX has sick-bags with different word-jokes printed on them available:


For the non-German speakers among you, I will try to explain the jokes:

“Nicht übel !” means on the one hand “Not too bad” while the original meaning of “übel” is “feeling sick”.

“Brechen Sie mit der Konkurrenz und fliegen Sie lieber zum Taxipreis.” means „Be unfaithful to the competition and fly (with us) for the price of a taxi” while “Brechen” means also “to vomit up”.

“Ganz easy here ryan.”: (no idea if I have to explain that one): “Just easy in here”, referring to Easyjet and Ryanair in the context with vomiting up.

I leave it up to you if you find these ideas funny or stupid…

Anyway, we got again a free can of Coca-Cola light shortly before landing. We approached STR from the East. It had become completely dark outside. We touched down and taxied to a parking position on the apron where two other HLX aircraft were already parked for the night (one more 735 and a 73G).

We were bussed to the terminal and made our way to the railway station from where we left in different directions.

This was the end of e very enjoyable short break. MAN is always worth a visit. British airports still offer a lot to aviation enthusiasts, even after September 11.

Conclusion about HLX: They are a typical low-cost carrier, comparable to 4U and others: they take you from A to B for a reasonable price and with no service included in the ticket price. They connect their hubs in Germany mainly with holiday destinations, so they might be a good choice for private travel as long as the price is right. Only few of their routes might be interesting for business travel as well (STR-TXL and CGN-TXL come to mind). Crews are friendly; many of them are very young and therefore not yet too experienced, but I wouldn’t rate this as a disadvantage. You just realize the difference to major airlines like LH or BA where crews tend to be very professional which sometimes makes them act a bit stereotyped. On HLX you realize that some of the flight attendants are quite new on their job and not yet too familiar with their product. One example for this is my story about the (missing) soft drink to the meal, an other one is a pax asking if HLX serves any other places in England besides MAN which was answered with a “No” by the f/a (but in fact they do serve EDI, NCL and Coventry as well…).

So much for today; I will be happy to answer any further questions.

Regards
Christoph

19 replies: All unread, jump to last
 
User currently offlineTrident2e From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 2 months 3 weeks 6 days 4 hours ago) and read 6165 times:

Really good report. I've always wanted to try HLX and after reading your report I just might do so!

User currently onlineUK_Dispatcher From United Arab Emirates, joined Dec 2001, 2595 posts, RR: 30
Reply 2, posted (9 years 2 months 3 weeks 6 days 3 hours ago) and read 6124 times:

Great report and pics. That first approach shot into MAN got me a bit homesick for a second or two (you can see the area where I lived in the background), but then I thought of the weather there, and the weather here in AUH and changed my mind  Wink .

Ian.


User currently offlineMH017 From Netherlands, joined Apr 2005, 1688 posts, RR: 31
Reply 3, posted (9 years 2 months 3 weeks 6 days 1 hour ago) and read 6053 times:

Christoph,

Excellent trip-report and nice pictures to go along with it !

This pre-ordered catering looks pretty good and tasteful (especially for a LCC)  Wink

Keep up the good work together with Alex; hope you'll enjoy my trip-report also to MAN (15jun05)...watch this space  Silly



don't throw away tomorrow !
User currently offlineMANmatt From United Kingdom, joined Apr 2004, 969 posts, RR: 6
Reply 4, posted (9 years 2 months 3 weeks 6 days ago) and read 6034 times:

Nice report Christoph, glad you enjoyed your ride on HLX. I have flown with them on MAN-CGN-MAN last summer and really liked them, they are a really nice airline, certainly one of the nicest LCCs ive flown on, and the aircraft was very nice and clean inside.

Definitely recommend you try them Trident2e.

Matt

P.S if your ever over at MAN again, let me know and i can take you to some of the other places to spot, like on the south side of the airfield. Also, i would have seen you in check-in but thursday was my day off!


User currently offlinePlanespotterx From , joined Dec 1969, posts, RR:
Reply 5, posted (9 years 2 months 3 weeks 6 days ago) and read 6028 times:

Just thinking, that "unknown" town could be Glossop, to the East of Manchester airport, if you had to T/O in that direction then cross the Derwent Reservoir (the "lakes" in that pic) then im fairly sure its either going to be Glossop as thats the direction youd be flying over, great pics of the Derwent Res btw, ive walked around that area and in the summer with the RAF doing sortiees during the day its well worth a climb up Win Hill to look down the valley.

User currently offlineContact Air From Germany, joined Apr 2001, 1154 posts, RR: 13
Reply 6, posted (9 years 2 months 3 weeks 5 days 1 hour ago) and read 5779 times:

Thanks to all of you for your replies!

Quoting Trident2e (Reply 1):
I've always wanted to try HLX and after reading your report I just might do so!

If you find a good deal, give them a try! Besides STR, they serve CGN out of MAN as well (like MANmatt has already mentioned). And as far as I know, CGN-MAN is even served twice on some days of the week, so even a same-day trip would be possible here (STR on the other hand has only four flights a week).

Quoting UK_Dispatcher (Reply 2):
That first approach shot into MAN got me a bit homesick for a second or two (you can see the area where I lived in the background), but then I thought of the weather there, and the weather here in AUH and changed my mind.

You are right, the weather would be definately not the reason for a stay at MAN...  Wink But apart from that, it is a great place.

Quoting MH017 (Reply 3):
hope you'll enjoy my trip-report also to MAN (15jun05)...watch this space

I'm looking forward to your report! Which airline are you going to take?

Quoting MANmatt (Reply 4):
P.S if your ever over at MAN again, let me know and i can take you to some of the other places to spot, like on the south side of the airfield. Also, i would have seen you in check-in but thursday was my day off!

Thanks, Matt for this great offer! I / We will be happy to meet you when we will visit MAN again (and I'm sure that is going to happen - MAN is really a great place for spotters!).

By the way, just out of curiossity: which airline(s) do you work for at MAN? Could we have met you at the HLX check-in (if it hadn't been your day off)?

Quoting Planespotterx (Reply 5):
Just thinking, that "unknown" town could be Glossop, to the East of Manchester airport, if you had to T/O in that direction then cross the Derwent Reservoir (the "lakes" in that pic) then im fairly sure its either going to be Glossop as thats the direction youd be flying over, great pics of the Derwent Res btw, ive walked around that area and in the summer with the RAF doing sortiees during the day its well worth a climb up Win Hill to look down the valley.

Thanks, Rob, for this additional information! I don't know the area around MAN THAT well, so it is interesting to know what I have photographed.

By the way: I forgort to include a pic into my report. Here it is: The check-in area in Terminal 1 at MAN, with Ndebele's boarding pass in the foreground.


Regards
Christoph


User currently offlineMANmatt From United Kingdom, joined Apr 2004, 969 posts, RR: 6
Reply 7, posted (9 years 2 months 3 weeks 5 days 1 hour ago) and read 5780 times:

It will be nice to meet some people from a.net. I work SAS, but im based on the Thomas Cook team, but you may find me helping out on the SK, EUjet, BT or OV flights now and then! Get in touch when you plan on coming over next.

Matt


User currently offlineTriStar500 From Germany, joined Nov 1999, 4693 posts, RR: 42
Reply 8, posted (9 years 2 months 3 weeks 4 days 14 hours ago) and read 5700 times:

Hi Christoph!
Thank you very much for what is probably the best HLX trip report here on a.net!  Smile It seems like you guys thoroughly enjyoed your short vacation in the UK. Since I am planning to fly with HLX later this year and was already considering pre-ordering a meal for the flight (although the 45 minute hop from CGN to HAM could be a bit too short for slow-food), you have answered a lot of my questions about this procedure.

I will be flying to MAN for a few hours in September - would it be better to walk to the "Airport Hotel", to the visitor's area or just stay on the visitor's deck? I will be there in the afternoon, so the postition of the sun might have some relevance for the selection of the right site.



Homer: Facts are meaningless. You could use facts to prove anything that's even remotely true!
User currently offlineVasu From United Kingdom, joined Apr 2005, 3890 posts, RR: 0
Reply 9, posted (9 years 2 months 3 weeks 4 days 7 hours ago) and read 5661 times:

"Sweat and sour sauce"...

...Lovely! Wink


User currently offlineContact Air From Germany, joined Apr 2001, 1154 posts, RR: 13
Reply 10, posted (9 years 2 months 3 weeks 4 days ago) and read 5607 times:

Thanks again for your replies!

@ Jens: 1. Thanks for the flowers!  Smile

Quoting TriStar500 (Reply 8):
Since I am planning to fly with HLX later this year and was already considering pre-ordering a meal for the flight (although the 45 minute hop from CGN to HAM could be a bit too short for slow-food), you have answered a lot of my questions about this procedure.

45 minutes is indeed a bit short, unless you are an extremely fast eater... Especially if you keep in mind that it might take some time until service reaches you - dependent where you are sitting - although I have to say that service on both flights was very quick. So I wouldn't order the "Great Taxi Lunch" with (nearly) "all you can eat" for EUR 12,00 but maybe only a small item, just to try it out.

Quoting TriStar500 (Reply 8):
I will be flying to MAN for a few hours in September - would it be better to walk to the "Airport Hotel", to the visitor's area or just stay on the visitor's deck? I will be there in the afternoon, so the postition of the sun might have some relevance for the selection of the right site.

If it is only a short stay, the visitor's area (where the Concorde, the Avro and the DC-10-cockpit are displayed) would be too far away in my opinion, especially without a car (it is located on the opposite side of the apron as the terminal and is supposed to be a long walk).

The Airport Hotel is a nice spot and only about 10 minutes to walk. Just go out of Terminal 1 or 3, turn right and walk accross the parking areas to the end of runway 24R. The spot is looking to the Southeast, so it should be fine in the afternoon.

The visitor's deck on the top of the main car park is also always a good alternative, especially because it can be reached in no time from the terminal, and you have the possibility to move down one floor if it should be raining. You have views to the runways (Southern direction; unfortunately a bit far away) and the apron of Terminal 2 (mainly charter and long haul) in Western direction.

Besides, there are also some views from within the terminal (food court between Terminals 1 and 3).

Enjoy your stay at MAN!

Quoting Vasu (Reply 9):
"Sweat and sour sauce"...

...Lovely!

Well, things happen...  Wink

Regards
Christoph


User currently offlineTriStar500 From Germany, joined Nov 1999, 4693 posts, RR: 42
Reply 11, posted (9 years 2 months 3 weeks 3 days 14 hours ago) and read 5571 times:

Hi Christoph!
Thanks for this very valuable advice. I think I will try out the airport hotel, unless the weather is as stereotypical shi..y as it is supposed to be in the UK. Big grin



Homer: Facts are meaningless. You could use facts to prove anything that's even remotely true!
User currently offlineGodBless From Sweden, joined Apr 2000, 2752 posts, RR: 16
Reply 12, posted (9 years 2 months 3 weeks 3 days 1 hour ago) and read 5508 times:

Great report, thanks for sharing it with us.

Quoting Contact Air (Thread starter):
We wanted to try this out and had ordered some chicken nuggets with a sweat and sour sauce

I might give it a try aswell when I go to Berlin in July with hlx, good to know what I might have to expect.  Wink

Quoting Contact Air (Thread starter):
I somehow dislike free seating policy: you can either do the same as everybody else and stand in front of the gate for half an hour, or you will be the last one to enter the aircraft and have to take one of the last remaining seats

I've come to the point where I don't care where I sit, usually all seats arrive at the same airport at roughly the same time, I just wanna keep away from the last row... But I never stand in line. I'm one of those passengers that I, as ramp agent, really hate when working since I take my time boarding a plane...

Quoting Contact Air (Thread starter):
This time we had an all-male cabin crew

If nothing has changed you should only experience that on the 735, since the 73G is operated by ST, and Bischoff, besides being an absolute idiot, also only wants girls in the cabin of his birds...

Quoting Contact Air (Thread starter):
one more 735 and a 73G

I don't get why they don't just operate 3 735's out of STR since they are operated by different crews (real hlx vs. ST crews).


Quoting Contact Air (Thread starter):
“No” by the f/a (but in fact they do serve EDI, NCL and Coventry as well…).

Well I doubt that that passenger would want to go to CGN, HAM, MUC or HAJ in order to get to the UK... Plus I assume that the crews just care for the STR-operations and not for the general hlx-operations from the other bases since their mind is also set "point to point" in that regard.

Max


User currently offlineLucky727 From Canada, joined Sep 2003, 602 posts, RR: 1
Reply 13, posted (9 years 2 months 3 weeks 1 day 19 hours ago) and read 5427 times:

Nice Report! You're right, MAN is a spotter's paradise, unlike the majority of other airports, especially after 9/11...

I was there for a day last month, and went to the parking garage roof and the Viewing Park with Concorde - I didn't know about the 'Airport Hotel' - next time I'll go for sure, and enjoy a pint while enjoying the view

 bigthumbsup 



··· [·] oooooooo [·] oooo oo ooooo [·] ooooooooooooooooooo [·]
User currently offlineNdebele From Germany, joined Apr 2001, 2899 posts, RR: 23
Reply 14, posted (9 years 2 months 3 weeks 1 day 12 hours ago) and read 5413 times:

Hello Christoph,

thanks for writing this detailed report about our trip to MAN!

Quoting Vasu (Reply 9):
"Sweat and sour sauce"...

Indeed a funny small mistake, I didn't even realize that one when I first read the report. I have to agree with Christoph that the chicken nuggets were indeed very tasty. However the wrap on the return flight was a little bit too salty for my taste. By the way, Christoph: Did you already get any feedback from HLX (LSG?) about the missing softdrink on STR-MAN?

@Tristar500, Lucky727: The 'Airport Hotel' is indeed a great place for spotting, you get a great view of all landing aircraft, and the advantage is that it's only less than ten minutes to walk from Terminal 3. On the other hand, I haven't been to the Viewing Park so far, so this might also be interesting if you have enough time.

Regards, Alex.


User currently offlineFLIEGER67 From Germany, joined Sep 2003, 5162 posts, RR: 55
Reply 15, posted (9 years 2 months 3 weeks 23 hours ago) and read 5332 times:

Hi Christoph,
straight back from LPA (report follows soon) and ready to read your story.
Excellent report and nearly a similar experience to my STR-PSA-STR trip.
Difference: We had unopened coke cans!.
It seems MAN is a nice place for us spotters, another destination on my to do list.
Best regards,
Markus (FLIEGER67)



Next: The eastern Intersky!.
User currently offlineContact Air From Germany, joined Apr 2001, 1154 posts, RR: 13
Reply 16, posted (9 years 2 months 3 weeks 1 hour ago) and read 5262 times:

Once more: thanks to all of you for your replies!

For those of you who want to try out the airport hotel at MAN, here is the internet link:

http://www.theairporthotel.com

By the way: great internet address!

Quoting GodBless (Reply 12):
I don't get why they don't just operate 3 735's out of STR since they are operated by different crews (real hlx vs. ST crews).

Interesting point, Max. I have never thought about that, but now as you mention it, the problem seems obvious. Really strange why they don't have an all-735 fleet at STR. It would make their operations much easier. And basically, the capacity of the 735 should be enaugh for the routes served out of STR.

Quoting GodBless (Reply 12):
Well I doubt that that passenger would want to go to CGN, HAM, MUC or HAJ in order to get to the UK... Plus I assume that the crews just care for the STR-operations and not for the general hlx-operations from the other bases since their mind is also set "point to point" in that regard.

You are probably right about that. However, if an f/a is asked which destinations his airline serves, he still might mention the others (ex-CGN, MUC, HAJ, HAM) as well and add that they are only served out of other airports. But all in all not a too important point.

Quoting Lucky727 (Reply 13):
I didn't know about the 'Airport Hotel' - next time I'll go for sure, and enjoy a pint while enjoying the view

Enjoy it!   

Quoting Ndebele (Reply 14):
By the way, Christoph: Did you already get any feedback from HLX (LSG?) about the missing softdrink on STR-MAN?

I wrote an E-Mail to LSG Sky Chefs and got a reply within 24 hours. They apoligized for the inconvenience and thanked me for the comment, telling me that this product was brand new and therefore some crews are obviously not yet familiar with it. They told me they would write a letter to HLX about that.

Quoting FLIEGER67 (Reply 15):
straight back from LPA (report follows soon) and ready to read your story.

Nice that you are back again, Markus! I hope you enjoyed your trip to LPA (so this time Spain again...). I'm looking forward to your report.

Regards
Christoph

[Edited 2005-06-10 21:36:34]

User currently offlineNdebele From Germany, joined Apr 2001, 2899 posts, RR: 23
Reply 17, posted (9 years 2 months 2 weeks 6 days 6 hours ago) and read 5214 times:

Quoting Contact Air (Reply 16):
I wrote an E-Mail to LSG Sky Chefs and got a reply within 24 hours. They apoligized for the inconvenience and thanked me for the comment,

...meaning that you didn't get a refund for the 2€ you paid for the softdrink which should have been included in the meal?


User currently offlineContact Air From Germany, joined Apr 2001, 1154 posts, RR: 13
Reply 18, posted (9 years 2 months 2 weeks 6 days 3 hours ago) and read 5200 times:

Quoting Ndebele (Reply 17):
...meaning that you didn't get a refund for the 2€ you paid for the softdrink which should have been included in the meal?

Well, not yet. Maybe I will get a refund from HLX? Let's see what will happen...


User currently offlineTriStar500 From Germany, joined Nov 1999, 4693 posts, RR: 42
Reply 19, posted (9 years 2 months 2 weeks 4 days 14 hours ago) and read 5173 times:

I think, I'll try out the preorder option on my Hamburg flight in August and see if the CGN-based crews are better trained. Big grin


Homer: Facts are meaningless. You could use facts to prove anything that's even remotely true!
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