Sponsor Message:
Aviation Trip Reports Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Continental PHX-IAH-CLE-SYR The Return Trip  
User currently offline60Victor From United States of America, joined Feb 2005, 31 posts, RR: 0
Posted (8 years 10 months 1 week 3 days 21 hours ago) and read 3581 times:

This is the second part of my Continental trip that I posted a few days ago.
The return trip would be from PHX-IAH-CLE-SYR. We arrived at PHX in
plenty of early only to be met a somewhat long check in line at the Continental counters. Using the automated check in and with some help from a pleasant CO person we made it through the line in about 20 minutes. While we were waiting in line a passenger and his family ahead of us had been refused boarding. The CO Supervisor claimed that this passenger had not allowed enough time to clear security. The passenger became quite irate and started yelling at the CO person. The passenger claimed that he was there in plenty of time but he had been held up in the waiting line. He kept yelling at the CO person and finally the CO person said that if he did not stop yelling he would get no help at all. The passenger and family along with the CO Supervisor went off somewhere and hopefully they resolved the problem. We made it through security and to the gate in plenty of time before boarding. The first part of the flight, PHX-IAH would be on a CO express ERJ-145. Scheduled flying time was 2 hours 36 minutes. After waiting in a long line of departing planes we finally left PHX. When we got to cruising altitude the pilot mentioned that the weather in Houston was great. He had just came from there on this same airplane. A light snack of a beverage and apple muffin was served by a polite but unsmiling flight attendant. A second round of beverages was served later in the flight. Still no smiles from the FA. We arrived at IAH about 10 minutes late and on the way out of the plane I thanked the FA for a nice flight. Still no smile! We had to get from
the B concourse to the E Concourse which was on the far side of this large airport. Being as this was my first time using IAH it took us about 20-25 minutes to get to our connecting gate. I did not think the signs indicating which way to the E gates were marked very well for a first time user such as myself. I had thought it would be a short walk from the B concourse to the train that would transport us over to the E Concourse. As it turned out it was quite a walk to reach the train! Then the train does not exactly go to the E concourse! It drops you off at the D and E Concourse stop. Then we had to walk some more to reach our gate at E-24. As we got to the gate they were calling the last group to board the airplane. We finally got on board and to our seats in row 9 of the 737-500 that would take us to CLE. Another person made it on just at the last minute who was sitting in front of us. He was quite upset as he said they did not allow him enough time to make his connection from the B concourse. He must have landed just after we did! Finally the flight got under way and we were in the Air shortly. We had gotten off a few minutes late but the pilot said we would make it up with a tail wind and should arrive in CLE on time. The scheduled flight time was around 3 hours. Shortly after reaching cruise altitude a beverage and snack were served. The fa’s on this flight were very courteous and friendly. Then about half way through the trip the FA announced that they had a Medical Emergency on board! She asked if there was a Doctor or any Medical professionals
on board to please ring their call button. Very shortly after a young guy in a few rows back rang his button. It turned out that he was Doctor doing his residency work. The medical problem was with an elderly person who was sitting a few rows across and in front of us. The FA’s got the Doctor what appeared to be an emergency kit to check out the ill person. She did not pass out and the Doctor remained with her the rest of the way to CLE. The FA then announced that she was requesting everyone on board to remain in their seats when we landed in CLE until they removed the ill person. When we arrived at the gate in CLE we were met by a Cleveland Airport Fire Department Fire Truck and Ambulance. Everybody remained in their seats until the medical personnel came on and removed the ill person.
On the way off the airplane I noticed the ill person was sitting in a wheel chair and answering questions for the EMT’s. She appeared to be ok! I think our flight might have gotten some priority in landing as we arrived quite early. We made it to our connecting gate for our flight to SYR with plenty of time to spare. The flight to SYR was scheduled to take 1 hour and 10 minutes on a CO Express ERJ-145. We left a few minutes early and in no time the male FA was serving us beverages and a snack. This FA was also very courteous and friendly. He even personalized the beverage service when he served them to you. He addressed everybody by a surname and last name which I thought was a nice touch of customer service. I noticed he had a passenger list he was using that was on his beverage cart. We arrived early at SYR, picked up our baggage and headed home. The weather was warm and muggy. In conclusion I must say that I enjoyed my first time of flying with Continental and Continental Express. The flight from PHX to IAH was a little long to be on a RJ. But I did not seem to mind it and I thought it was quite comfortable. I was not impressed with getting through IAH to my reach my connecting flight. Maybe it was me but I thought I should have been able to reach my connecting gate much sooner than I did. All in all I give Continental High marks and I look forward to flying with them again.

3 replies: All unread, jump to last
 
User currently offlineFLAIRPORT From , joined Dec 1969, posts, RR:
Reply 1, posted (8 years 10 months 1 week 3 days 7 hours ago) and read 3356 times:

Quoting 60Victor (Thread starter):
the FA announced that they had a Medical Emergency on board! She asked if there was a Doctor or any Medical professionals
on board to please ring their call button. Very shortly after a young guy in a few rows back rang his button. It turned out that he was Doctor doing his residency work. The medical problem was with an elderly person who was sitting a few rows across and in front of us.

Thats happened to me before. On my AA flight they asked a doctor to ring his call button and this guy next to me rang it. Everything was ok, but there was some lady with a problem that was ok at the moment and they needed him "on call". He never got out of his seat thank God...and might I say, he enjoyed his snack box for $2!


User currently offlineGilligan From , joined Dec 1969, posts, RR:
Reply 2, posted (8 years 10 months 1 day 5 hours ago) and read 3124 times:

Quoting 60Victor (Thread starter):
We had to get from
the B concourse to the E Concourse which was on the far side of this large airport. Being as this was my first time using IAH it took us about 20-25 minutes to get to our connecting gate. I did not think the signs indicating which way to the E gates were marked very well for a first time user such as myself. I had thought it would be a short walk from the B concourse to the train that would transport us over to the E Concourse. As it turned out it was quite a walk to reach the train! Then the train does not exactly go to the E concourse! It drops you off at the D and E Concourse stop. Then we had to walk some more to reach our gate at E-24.

Yeah, the airport diagram in the inflight magazine does not do justice to the distances involved. Down in the basement they have another train, unfortunately outside of security, where the distances to the various terminals are marked in feet. From the B concourse to the E concourse is something like 3000 feet. Still, the train extension to the E/D concourse is still better than the old system where you got dropped off at the C terminal and then had to hoof it from there. I also kind of miss the bus that used to run between B66 and the E termimal gate number 1. It sounds like you came in around gate B75 and had to go to E24. Excepting the A gates in use, this is the farthest apart gate wise you can get at IAH.


User currently offlineN766UA From United States of America, joined Jul 1999, 8095 posts, RR: 24
Reply 3, posted (8 years 10 months 1 day 4 hours ago) and read 3115 times:

So that's where that ambulance and fire truck went. I was sitting on the bomb group restaurant observation deck wondering about that.


This Website Censors Me
Top Of Page
Forum Index

Reply To This Topic Continental PHX-IAH-CLE-SYR The Return Trip
Username:
No username? Sign up now!
Password: 


Forgot Password? Be reminded.
Remember me on this computer (uses cookies)
  • Trip reports only! Other topics here
  • If criticizing an airline, express yourself in a dignified manner.
  • No adverts of any kind. This includes web pages.
  • No hostile language or criticizing of others.
  • Do not post copyright protected material.
  • Use relevant and describing topics.
  • Check if your post already been discussed.
  • Check your spelling!
  • DETAILED RULES
Add Images Add SmiliesPosting Help

Please check your spelling (press "Check Spelling" above)


Similar topics:More similar topics...
Continental SYR-CLE-PHX-PHX-IAH-CLE-SYR posted Sun Jun 12 2005 02:43:39 by 60Victor
PHX-LAX-JFK On AA (the Return Trip) posted Tue Mar 19 2002 01:08:54 by Bombayhog
ISP-LAX ( The Return Trip ) On WN posted Sat Oct 8 2005 19:17:43 by Glid4500
The Return Trip: SYD-SIN On Gulf Air (pics) posted Tue Jul 27 2004 09:57:56 by Ryanair!!!
Eastern Airlines The Return Trip: December 3, 1990 posted Sat Jan 4 2003 22:52:44 by Cody
PHX-SAN-PHX For The Cruise Trip In Mexico posted Tue Dec 30 2003 20:17:37 by ScottysAir
First Class On Continental; DCA-IAH-PHX posted Thu Dec 26 2002 20:57:15 by DesertJets
Continental: IAH-CLE-MSN... Non-Rev (Pt.2) posted Wed Jun 5 2002 19:41:32 by Boyshane
CO Part 2 PHX-IAH-EWR-BDL-CLE-PHX posted Fri Jun 8 2001 01:39:57 by Afitch7881
CO...PHX-IAH-EWR-BDL-CLE-PHX posted Wed May 23 2001 04:05:59 by Afitch7881
Eastern Airlines The Return Trip: December 3, 1990 posted Sat Jan 4 2003 22:52:44 by Cody

Sponsor Message:
Printer friendly format