Soups From Ghana, joined Jun 2004, 3409 posts, RR: 18 Posted (6 years 5 months 1 week 4 days 12 hours ago) and read 32767 times:
After a long stay (3 weeks) in Accra, time to head back to the U.K.
3days before my departure I visited Virgin Nigeria office in the La Palm Hotel in Accra to re-confirm my flight… yes they still do that in Africa
I was advised check in opens at 5:00am for a 7:55am flight.
I got to the airport at 5:10 and the check in desk wasn’t yet opened yet.
There was an Afriquyah flight to Tripoli delayed (from midnight) was boarding when I got to the airport. 60+% of its passengers are transiting to London Gatwick, Brussels, Paris and Geneva. They probably missed their onward connections.
The check in area:
The check in area at busier periods, taken while checking in for a ACC-LHR-LAX for my brother
The departure TV, new in plasma:
Not sure why the Aero flight (Cancelled) is before the 8U flight, they are usually classed by time. Maybe the Aero flight was from the previous day?
I then notice some Virgin Nigeria crew go to check in desk 24-25 I follow them and the first in queue.
They were quite friendly and smiling. They then told me they will be back in 15minutes they had to go for their briefing. 20min later they come back in a bad mood and chatting: ‘’we don’t like to be treated that way’’
I check in 2 suitcases 45Kilo in total.
Lady: You have excess weight
Me: No I am well below my allowance I am allowed 2 pieces 32kilos each
Lady: Afraid you are not travelling to America or Canada
Me: Afraid you didn’t look at the ticket properly
I was then given seat 6A. I asked her about the boarding pass for LOS-LHR. She mentioned they are not allowed to issue them in Accra so I will have to go thru immigration in Lagos and re-check in again. That’s unusual for an airline not to issue boarding pass for a connecting flight. I headed off to immigration and to the duty free shopping. At the moment, about 60-70% of the departure/duty free area is closed due to refurbishment.
I watched Bellview 737 (named fortitude landing) from Lagos
Shortly followed by Virgin Nigeria A320 LH-BZB (My Flight)
We boarded from gate 2 and transported via bus to the aircraft we just needed one bus to fit us all in 31 passengers in total.
Antrak flight to Kumasi was also boarding at the same time. Antrak operates a mixture of 3 DC9 (Ex-Ghana Airways), 1 ATR42 and I believe some ex S.A.E.Europe fokkers
I went straight to my seat to discover my window is quite dirty so the pictures are fuzzy:-(
I then notice an All-white 767 land while we were taxiing to the runaway. Turn out to be Ethiopian Airline ET-ALL arriving from Addis Ababa via Lagos.
We passed near an Swedish Air Force plane (Not sure what it is doing in Accra)
we headed for the runaway and waited for an Air Ivoire F28 from Cotonou to land
We were giving landing cards upon boarding the plane
Take off was smooth and the journey today is only 34minutes
we headed south over Accra then over the gold of guinea then travelled east
The houses with the red roof is La Palm Hotel located in the LA (not Los Angeles, its Labadi area)
As you can see the plane is almost empty:
15minutes after take off breakfast was served. Same as the LOS-ACC, egg mayo on sugar bread.
The deck crew were Bulgarians. The Cabin crew was made of 1 Bulgarian lady and 2 Nigerian ladies .
Landing in Lagos:
That’s a good way to advertise:
Definitely driving in Nigeria is a nightmare
Imagine landing and seeing this view:
New domestic terminal in construction:
:
Approaching the terminal, Not sure if it’s safe to work that close to the moving aircraft
Virgin Nigeria A340-300 g-vbus AND Bellview 767 waiting its next flight to India.
Another worker next to the taxiway with a nice trolley:
Got off the plane and headed to the immigration officer, was asked any questions including:’’ How you be Ghanaian and you be white’’ he mentioned he had suspicion that I am holding a fake passport and I had to show more proofs, luckily I have 3 older passports with me ( I carry them cause they have Valid Visas for numerous countries, I get a new passport almost every 2 years cause I get it filled up with stamps/visas fast). I was looking around if I can see my shoeshine friend and give her a wave (More like the finger) but no sign of her. There were a good number of VK passengers(About 15) catching VK flight to ABV, while just 3 to LHR (including me)
After immigration, the baggage hall was crowded with people still waiting for their bags from Ethiopian Airlines flight (Same flight that landed in Accra while we were on our way to the taxiway, they must have been waiting about 2:40minimum)
I then headed to straight to the check in desk. I was asked if I had any bags to check in. I said I already checked in two from Accra. I then was given a label to attach to my handbag. The EXACT same one as Virgin Atlantic but this one is green. I then headed back to the terminal and waited for my next flight. I noticed 2 passengers whom were on the flight ACC-LOS transiting to London. One of them was on her way to New York after spending a week in London. She said the only reason she chose VK was because it was a last minute ticket and was the only airline with available seats. The other passenger said her travel agent (Also her aunt) insisted she should take VK as their service is Fantastic, she mentioned she will never fly with them again as the ground staff at Lagos weren’t friendly.
Flight departs at 12:35 but on the boarding pass it says boarding time is 10:05. we all waited in a small room waiting to board.
We were then told to leave the room so that our bags will be searched.
I was surprised to see a security officer seizing a woman’s mini-mirror.
3 people weren’t allowed on the flight as they had fake I.D
We finally boarded the plane.
The deck crew were Virgin Atlantic crew while the cabin crew was a mixture of VS and VK.
We waited about 90minutes on board the aircraft as they had problem with fuelling, something was broken (from the refuelling trucks so they had to get another truck)
EK A330 flight just landed from Dubai and on its way to Accra
One of the passengers (From Accra) came to me and said I have to go and identify my bags. I went to the door of the plane to be told I don’t have to identify any bags.
15 minutes I was approached by ground staff and ask me to identify my bags,
I got off the plane and went down to find about 10 bags, 4 of them opened and staff going thru peoples stuff.. Luckily my bags had codes to open them. I identify my bags and head back to my seat. I then notice them towing some bags (Including mine) to the back hold
The blue bag and red one are mine.
ET 757 lands from Nairobi
Finally the fuel problem has been resolved
We took off at the eastern runaway
Views of the Airport
notice the ET757 on the taxiway
WOW Lagos looks like a HUGE city. If I am not mistaken it’s the most crowded city in Africa
An hour after taking off lunch was served we had three choices
Chicken, fish or beef. I chose chicken and sadly again I was given beef Grrrrrr I asked for a replacement VK crew refused as I ‘’already opened it’’
flying time was 6hours and 5 minutes
we flew over the Sahara desert
Last view of Africa before heading towards Europe
An hour before landing to London dinner was served (8:20pm)
Looks more like Brunch
We flew over central London
The millennium dome:
Big Ben, the London Eye and many other of London attractions
Many airlines at Heathrow (too many to name) including MEA, Iceland air, Emirates and many more.
We parked near Qatar Airways.
Got off the plane and straight to terminal two to catch the purple parking bus
Opinion: Nothing special about Virgin Nigeria, just like any other airline. However it’s the only airline that offers baggage by pieces not by weight (compared to 23kg) from London to Accra.
I would fly them again but ONLY on a point to point service.
Their transit system must be improved if they plan to have LOS as a major African hub.
Next destinations, Suarabaya, beirut, paris, Accra
JBLUA320 From United States of America, joined May 2002, 3106 posts, RR: 24 Reply 2, posted (6 years 5 months 1 week 4 days 10 hours ago) and read 32767 times:
Nice report
And how else were you supposed to know that it was beef if you didn't open it!?!?!?! I would have made a fuss about that if I was hungry... it's not your fault!
F27XXX From , joined Dec 1969, posts, RR: Reply 3, posted (6 years 5 months 1 week 4 days 9 hours ago) and read 32767 times:
OK i'll be the first to say it ..
Was Branson crazy thinking that any semblance of an airline even remotely resembling VS could be run out of a country like Nigeria?!? I mean look at the embarassment that was Nigeria Airways - the "national airline".
The fact that passengers saw ground staff opening bags and going thru them out on the ramp says an awful lot.
Another question I have is, uh, where are those planes maintained? and by whom ? Again we're not talking a nation or region particularly well known for their technical expertise or attention to detail as we'd apply it to aircraft maintenance.
And remember the security advisories that were/are in effect re: ACC and LOS? Ummmmm .. have things changed drastically enough to warrant such a risk?
I give this newest Virgin "clone" a year, tops before the VS management and flight crews get sick of trying to work with the cooperaation of inept people (both management and staff) of such a riduculous place who are of the same caliber asthe ones that ran their own airline into oblivion. What's next? Virgin Afghanistan?
Soups From Ghana, joined Jun 2004, 3409 posts, RR: 18 Reply 5, posted (6 years 5 months 1 week 4 days 3 hours ago) and read 32767 times:
Quoting Avianca (Reply 1): Seems that Virgin Nigeria isnt doing such a good job..
i would say they are a new airline give them some time, however being from the Virgin i am quite disapointed. i just happen to have that experience with that airline. Some people might have a total diferent experience
Quoting JBLUA320 (Reply 2): Sounds like VK isn't nearly as good as VS...
Flew VS a number of time (LOS/LAX/JFK) I enjoyed most of their flights but their VK venture is a disapointment to me. maybe just because of the ground staff/Security at LOS?
Quoting F27XXX (Reply 3): Was Branson crazy thinking that any semblance of an airline even remotely resembling VS could be run out of a country like Nigeria?!? I mean look at the embarassment that was Nigeria Airways - the "national airline"
There are HUGE $$$$ to made from LOS.
Quoting F27XXX (Reply 3): Another question I have is, uh, where are those planes maintained? and by whom ?
At the moment i believe all their planes are wet leased from VS (A340) and BH Air of Bulgaria(A320). i believe its VS and BH Air that does the maintanace... until VK egts their own 737s
Quoting F27XXX (Reply 3): I give this newest Virgin "clone" a year, tops before the VS management and flight crews get sick of trying to work with the cooperaation of inept people (both management and staff) of such a riduculous place who are of the same caliber asthe ones that ran their own airline into oblivion. What's next? Virgin Afghanistan?
VS been flying to LOS for 2-3 years now. it also flies to PHC so they should know about the ''nigerian'' world of aviation.
Next destinations, Suarabaya, beirut, paris, Accra
Pensacolaguy From United States of America, joined Sep 2004, 533 posts, RR: 2 Reply 6, posted (6 years 5 months 1 week 4 days 3 hours ago) and read 32767 times:
Nice to see a trip report for Africa, besides southern africa. Thanks for all the pictures! 'm surprised how modern, ACC airport is. VK seems like a nice airline to me..Modern aircraft..Nice paint scheme, the staff/crew seem to need work though. But with any new airline it takes time to improve itself and establish itself. Who flys what looks like a 747 into LOS?
British Airways have 10 weekly flight 3 operated by 767 and 7 by 747-400
South African airlines also flies 2 weekly jnb-los-abj-los-jnb and 2 JNB-LOS-JNB. They requested to go daily on this route but the nigerian authorities refused as it will compete with VK (Starting LOS-JNB in novermber) the Government also gave VK monopoly on majour routes out of LOS. Thats why bellview now flies its 767 from FNA to LON annd not from LOS
Virgin Atlantic also serve LOS by a 747-400 often swapped to A340
If you are refering on the 747 in one of the pictures at the LOS aiporr, its Hydro Air that crashed during landing at thae airport and its sitting near one of the airport finger.
Accra Airport is moodern for its location however no airbridge yets
Arrival Area at Accra:
The long walk after customs to the arrival halls
The duty free area (not fully open tho)
Next destinations, Suarabaya, beirut, paris, Accra
Ilyusher From Russia, joined Aug 2005, 6 posts, RR: 0 Reply 8, posted (6 years 5 months 1 week 3 days 22 hours ago) and read 32767 times:
Soups,
I missed your shoeshine friend, though I'm sure you did not. The airport itself doesn't look that bad; it's really the immigration that can be a problem... Was the flight/cabin crew on the ACC-LOS segment from VS or VK?
Soups From Ghana, joined Jun 2004, 3409 posts, RR: 18 Reply 9, posted (6 years 5 months 1 week 3 days 22 hours ago) and read 32767 times:
Quoting Ilyusher (Reply 8): oups,
I missed your shoeshine friend, though I'm sure you did not. The airport itself doesn't look that bad; it's really the immigration that can be a problem... Was the flight/cabin crew on the ACC-LOS segment from VS or VK?
the deck crew were Bulgarians (BH air) you could tell by their accent... the cabin crew was made of 2/3 nigerians and 1 bulgarian (Again from BH air)
Hope that helps
Next destinations, Suarabaya, beirut, paris, Accra
MH017 From Netherlands, joined Apr 2005, 1517 posts, RR: 30 Reply 10, posted (6 years 5 months 1 week 3 days 19 hours ago) and read 32767 times:
Soups,
Interesting trip-report with an excellent row of pictures to accompany your story: very nice, as not many of these trippies appear from this part of the world; that A340 doesn't look too bad inside...terrible thing, though, groundstaff opening up luggage for "searching"
BA319-131 From United Kingdom, joined Jan 2001, 7743 posts, RR: 57 Reply 12, posted (6 years 5 months 1 week 3 days 17 hours ago) and read 32767 times:
Soups,
Many thanks, really enjoyed the return trip an it's photo's.
I must say I never plan to visit Nigeria, i've heard nothing good about the place, almost everybody is on the take there, a truely awful place from all accounts.
That aside, Virgin Nigeria does not yet seem to be the airline of choice to/from LOS.
SNATH From United States of America, joined Mar 2004, 3176 posts, RR: 34 Reply 16, posted (6 years 5 months 4 days 23 hours ago) and read 32767 times:
Soups,
Great report. Thanks for sharing!
Quoting F27XXX (Reply 3): Was Branson crazy thinking that any semblance of an airline even remotely resembling VS could be run out of a country like Nigeria?!?
Quoting Soups (Reply 5): There are HUGE $$$$ to made from LOS.
I'd agree with F27XXX on this one. Despite the fact that there's $$$$ to be made at LOS, keeping your airline's good image is priceless and any bad publicity on Virgin Nigeria might have a negative impact on VS.
Look at the Virgin trains in UK, for example. When they started, they had got some of the oldest, least reliable cars. As a result, they kept breaking down, which did no good to the Virgin image.
Tony
Nikon: we don't want more pixels, we want better pixels.
Sabena332 From , joined Dec 1969, posts, RR: Reply 17, posted (6 years 5 months 4 days 18 hours ago) and read 32767 times:
Thanks again for a very interesting report!
Flying this route by day seems to be very interesting. I really enjoyed the fantastic overviews of Accra and Lagos during take-off, the view on the Sahara during the flight as well as the great view on London during approach.
By the way, the meal on the LOS-LHR flight looks very tasty!
Mhodgson From United Kingdom, joined Dec 2002, 5033 posts, RR: 37 Reply 18, posted (6 years 5 months 4 days 16 hours ago) and read 32767 times:
Quoting Soups (Thread starter): They were quite friendly and smiling. They then told me they will be back in 15minutes they had to go for their briefing. 20min later they come back in a bad mood and chatting: ‘’we don’t like to be treated that way’’
Any idea why that was?
Nice report, don't think LOS will be winning any Skytrax awards in the near future though!
No trees were harmed by this message. However, several million electrons were terribly inconvenienced
Quoting Sabena332 (Reply 17): Flying this route by day seems to be very interesting.
Majority of european airlines fly to ACC/LOS during the day while the return flight is overnight. VS/VK and now BA (3 extra weekly flights to LOS) are flying daytime trips to Europe
Next destinations, Suarabaya, beirut, paris, Accra
EurostarVA From Bahrain, joined May 2002, 1296 posts, RR: 11 Reply 21, posted (6 years 5 months 3 days 17 hours ago) and read 32767 times:
Hi Soups,
Brilliant report, as always, keep them coming. Where is the shoeshine Madame? I really miss her, in a twisted kind of way!
Regarding the unhappy crew coming back from the briefing, I suspect it was because they arrived too late at the airport, which cost the station manager a great deal of integrity. I was told that the turn-around time is supposed to be 30-40 minutes on the ramp. In your report, you mention:
"I was advised check in opens at 5:00am for a 7:55am flight.
I got to the airport at 5:10 and the check in desk wasn’t yet opened yet."
From other paragraphs, my conclusion is that the check-in counter was supposed to open at 5:00 but in practice open no earlier than 5:35.
This 35 minutes must have upset someone, and he(she) took it out on the crew, who (perhaps) thought it wasn't their fault.
Soups From Ghana, joined Jun 2004, 3409 posts, RR: 18 Reply 22, posted (6 years 5 months 2 days 5 hours ago) and read 32767 times:
Quoting EurostarVA (Reply 21):
From other paragraphs, my conclusion is that the check-in counter was supposed to open at 5:00 but in practice open no earlier than 5:35.
They opened roughly about 5:35-5:40 Thanks for the comments
Next destinations, Suarabaya, beirut, paris, Accra
Leezyjet From United Kingdom, joined Oct 2001, 4035 posts, RR: 58 Reply 23, posted (6 years 5 months 1 day 15 hours ago) and read 32767 times:
There are no Transfer faclilites at LOS, hence the need to clear immigration/custom and go back to check-in. It is also for this reason that they will not issue you with a boarding card for the onward part of the journey.
"She Rolls, 45 knots, 90, 135, nose comes up to 20 degrees, she's airborne - She flies, Concorde Flies"
Soups From Ghana, joined Jun 2004, 3409 posts, RR: 18 Reply 24, posted (6 years 5 months 1 day 15 hours ago) and read 32767 times:
Quoting Leezyjet (Reply 23): There are no Transfer faclilites at LOS, hence the need to clear immigration/custom and go back to check-in. It is also for this reason that they will not issue you with a boarding card for the onward part of the journey.
How come they issued me the boarding pass LOS-ACC at LHR? for the LHR-LOS-ACC?
Next destinations, Suarabaya, beirut, paris, Accra
25 WiLdmanVzla: This is a very nice trip report!!!!!... thank you for sharing it with all of us. *******
26 EurostarVA: Their CEO just announced connecting passengers will shortly be able to check-in their luggage straight to their final destination (instead of collecti
27 Soups: A bit late as u have to spend a night in Lagos while connectiong from Gatwick! BOOHOO
28 ThegreatRDU: Anyone have the new Nigerian Eagle Airlines?
29 YOW346: This seems terrible. Really, really, severely terrible. Do you really think those ramp workers were really "inspecting" the luggage? Seems more likely
31 The777Man: Nice report with nice pictures! I wonder how the service is now that they have changed their name to Nigeria Eagle Airlines. The777Man
32 EZEIZA: Nice TR Soups! I passed by those airports several times some years ago, but with LH and AZ so I didn't have to change plane. However, when chacking in
33 FlyKev: This trip report was posted in 2005, some 4 years ago now. I am locking it to prevent any confusion about it from members. Kev.