SNATH From United States of America, joined Mar 2004, 3254 posts, RR: 21 Posted (10 years 2 months 3 weeks 1 day 1 hour ago) and read 5816 times:
I was actually not planning to write a report on this trip. But, I had a nice experience and I took a few nice pictures. So, I decided to write one anyway.
I had arranged to go to NYC over the Labour Day weekend with a friend of mine and I decided to fly instead of driving. AFAIK, four airlines fly BOS-NYC (AA, CO, DL, and US). I try to fly *A whenever I can, so I decided to book on US; the prices were within $10 on all four airlines anyway. Before this trip, I had only flown a single leg on US (MCO to BOS 5 years ago). And that experience was mediocre at best. So, if anything else, I was curious to see whether they had improved.
I arrived at BOS at 530pm. I parked my car at the Terminal B lot and made my way towards the gate. I was very surprised to see that the Terminal was mostly empty, with very light lines at the check-in desks. I had checked in online anyway so I went straight to (and through) security. Past security, the terminal actually looked really nice! I hadn't been to this part of Logan before and I was pleasantly surprised. It seemed roomier and with more natural light than the other terminals where I usually fly from: AA's concourse at B (my least favourite), UA's/AC's C, and international E. Take a look (and notice how empty it was!):
I had some time to kill to I decided to go to the lounge. It was a bit further than I was expecting but I reached it fairly quickly. I showed my *A Gold card to the agent at the door, as well as my boarding pass. She informed me that my flight was on time and asked me whether I was happy with my seat assignment. I told her that I was hoping to change it, as the online check-in system had assigned 11C to me without giving me a choice of window or aisle and I'd prefer a window seat (I did stress, though, that for such a short flight I was really not too bothered about it). After some quick typing she said that I could have either a bulkhead window or one at an emergency exit. I picked the former. Thanks to the US agent for being very pleasant, courteous, and efficient!
I got in the lounge, which was really empty (it was only 3 of us IIRC) and, again, I was very impressed. It was roomy, new, and tastefully decorated. I found it to be leagues ahead of the UA and LH lounges (if someone can compare it to AA's Admiral's Club at BOS, please give us a comparison as I haven't been to that one).
The selection of refreshments was a bit grim, but the coffee was pretty decent so I was happy. I kept an eye on the departure monitors and my flight seemed to be on time. After a while it was time to make my way towards the gate. When I reached it, I snapped a few pictures of the plane and I was quite happy with how this one turned out (given the difficult lighting conditions).
We started boarding just after 630pm. There were very few people waiting near the gate, so I assumed that the plane will not be full. I took my seat and I ended up with the entire row to myself. Nice. We closed doors around 650pm I believe and pushed back a few mins later. Our flight time was predicted to be 35min. The views around the airport were pretty cool, due to the sunset. When we passed Terminal E I spotted no fewer than 3 EI A330 and there seemed to be lots of emergency trucks around with their lights flashing:
As soon as we took off, I saw an AC E175 landing on 27! I'll be on board one (in fact, maybe that one) in less than 3 weeks!!! Immediately after take off, we did a left turn, which put us on an E heading and gave us nice views of the airport.
This was followed by a wide right turn which put us on a W heading as we were leaving the Boston area. We levelled out at 6,000ft. The setting sun bathed our engine in a cool golden light and I couldn't resist snapping a few pictures. I particularly like this one.
The service was drinks only and I asked for a coffee. It was the weakest coffee I have ever had and I could clearly see right through to the bottom of the cup. Oh well. Not that long afterwards, we started our smooth descent towards LGA. We landed on 22 at 750pm. We taxied for a few mins and we were at the gate just before 8pm.
After having a great time in NYC it was sadly time to fly back home. I reached the airport at 645pm. This is far too late for my standards, but I had ordered a SuperShuttle which arrived 30 mins late and whose driver was rude, could hardly speak any English, and drove like a fcuking maniac (and this comes from a person who grew up in Athens and lives near Boston!). That ride was really not a pleasent experience.
This time I didn't check-in online (I didn't have access to a printer) so I had to use the self check-in kiosk, which was quick and straightfoward. It even allowed me to choose my seat (unlike the online system). 4F was available so I took it. Again, the terminal seemed mostly empty and going through security was very quick. I went straight to the lounge, where I was welcomed by an agent who again informed me that my flight was on time.
This lounge was also very roomy, confortable, mostly empty, but with the same grim selection of refreshments.
The coffee was still good though and I had a lot of the mixed nuts. I finally made my way towards the gate. It was a bit busier than when I left BOS, but nothing too dramatic. I tried to snap some pictures, but there was nothing outside the window to take pictures of and it was getting dark. But this one gives a good idea of what US' terminal at LGA looks like.
Incidentally, I notice two US A319s with the following registrations: N717UW and N738US. Does anyone else see the irony?
We started boarding on time, just after 730pm. I again had the whole row to myself and the plane was half-empty at best. We closed doors and started taxiing around 8pm. We eventually reached runway 13 (if I remember well) and we were number 2 for take off. Two mins later we were in the air and climbing fast over Queens.
The flight was very quiet and uneventful. I asked for a glass of water this time (which arrived with no ice!!!) and read the book I had with me. Again, before i knew it we started descending. We approached BOS from the SW, and landed on 4R at 850pm. After a short taxi we were at the gate.
Both flights were very confortable and arrived around 10 mins early. All the US Airways employees I interacted with were polite, courteous, and professional and I was quite impressed with the terminals and lounges at both airports. So, overall, this was a very nice experience. I'll definitely consider flying US again in the future. US, well done.
BTW, I would have loved to have included more pictures. However, both flights were at dusk and it was too dark to shoot. Oh well, next time... but, I hope you'd still enjoy the report anyway...
Nikon: we don't want more pixels, we want better pixels.
Zone1 From United States of America, joined Jan 2005, 1036 posts, RR: 6
Reply 3, posted (10 years 2 months 3 weeks 11 hours ago) and read 5490 times:
I flew flight 2141 on August 19th. It was probably the most empty flight I have ever been on. Only about 25-30 people were on the A319. I enjoyed the free wine, though. If I fly Shuttle again I will try to fly DL because they give you extra legroom. The lounges look comparable to DL's Crown Room in BOS. You can check out the pictures I took earlier this year: MOB-ATL-BOS Crown Room And New Terminal A Pix (by Zone1 Jun 11 2005 in Trip Reports)