SNBru From Belgium, joined Feb 2005, 168 posts, RR: 0 Posted (10 years 5 months 1 day ago) and read 6549 times:
My first experience with this airline. This flight to Tel Aviv was operated with a A319. I had a economy ticket but I felt as in business class. Very nice, wide and comfortable leather seats with an extra pillow and blanket for everybody. The flight attendants were very friendly and professional (which means they really seemed to care instead of the usual fake smile) and all announcements were in 3 languages.
After take off everybody was offered a newspaper and a pre dinner drink with snack. After that a nice dinner was served, including a tasteful fresh salad and a risotto with chicken. I enjoyed a free good red wine and glass of water. After dinner everybody was offered a coffee with chocolate. During this 4 hours flight however no real inflight entertainment was offered except for a cartoon on the small screens without music. But as this was a evening/night flight I didn't mind and tried to catch some sleep in the comfortable seats.
The return flight proceeded the same. Nice flight attendants and one of the best dinners I had in an aircraft, though it remains aircraft food! This time no pre dinner drink was offered in order that everybody could catch some sleep during this night flight. But before landing a small breakfast was served. Very good for a flight of just 4 hours!
I can conclude that this is an excellent airline with friendly and professional crew. SN Brussels really is what they promise to be: a fuel service airline and for a cheap ticket price. In these days most of the airlines have forgot this statement in days of cutting costs! I have flew a lot on European and intercontinental flights, but this flight was certainly my best experience.
Sn26567 From Belgium, joined Aug 2004, 131 posts, RR: 3
Reply 1, posted (10 years 5 months 14 hours ago) and read 6369 times:
Glad to hear you had such a good experience. In fact, I am not at all surprised. The only drawback is that SN still uses narrow bodies on such long routes, but it would not be justified to use one of their A333s. And, as you said, you did not feel cramped in the A319.
I wonder how El Al will respond now that all BRU-TLV flights will be codeshared from 1st October. The standards should be identical on both airlines, but I have the feeling that SN will still offer a superior product. The only advantage on LY would be that they sometimes use a B767 wide body.
Taichen From Spain, joined Jul 2001, 219 posts, RR: 0
Reply 2, posted (10 years 5 months 5 hours ago) and read 6154 times:
I'm afraid that the times where codesharing meant "identical standards"areby far gone for good ... You see so many bizarre codeshares nowadays ... IIRC, ex-Sabena did codeshare with Virgin Express befores definitively folding up, didn't it ?
SNBru From Belgium, joined Feb 2005, 168 posts, RR: 0
Reply 3, posted (10 years 5 months 1 hour ago) and read 6077 times:
That's right, Taichen.
That was not a bright idea from Sabena in my opinion. Some people are paying much more compared to other passengers onboard and everybody just gets the same low cost treatment.
Another example from your country: Last week i flew with SN Brussels to Madrid. Great experience. FA's cared about the passengers and even a nice hot meal with alcoholic beverages was offered. Later I flew back on a SN codeshare flight operated by Iberia! What a difference. The flight was ok, but given the fact that I payed probably the same amount for the SN and the IB flight, I think the difference was huge. No meals, not even a water on a Iberia fligth. Moreover the flight was delayed for more than one hour due to maintenance of the scheduled airplane!
I mean for a 2 hour flight Iberia was ok, but compared to its codeshare partner SN, the service is much less even though they are codeshare partners!
Continental From United States of America, joined Jun 2000, 5557 posts, RR: 14
Reply 4, posted (10 years 5 months ago) and read 6071 times:
Glad you liked SN as much as I enjoyed them! I flew them BRU-VCE-BRU just last month on their Avro RJ and I was AMAZED both ways. For such a short flight (1.5 hours), the service was spectacular. Whenever I need to travel in Europe again, I'll definitely try to get on SN. Other airlines need to take after SN!