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Superb Swiss Service AMS-MAD Via BSL (w/pics)  
User currently offlineCanberra From Denmark, joined Apr 2004, 310 posts, RR: 4
Posted (8 years 6 months 1 week 5 days 4 hours ago) and read 5683 times:

Hello again,

Got a few new types, the Saab 2000 and the Embraer 145, in the book the other day and thought I would share the experience here.

Everything started when I got a mail from the SWISS travelclub that they would add a massive extra 5000 miles to you account for every per flight segment you do with then between November 1 and December 15 (if you booked before October 8). In the process of looking into possibilities to collect some cheap miles I noticed that LX is changing equipment from the Saab 2000 to the Embraer 145 on the AMS-BSL route. Until now I have somehow missed a Saab 2000 flight so I decided to get it over with before I have to go somewhere stupid to get on one.

First planed an AMS-BSL and ZRH-AMS daytrip but when I found out that LX had a quite good connection to MAD via BSL so I decided to go for some spotting at Madrid-Barajas. Still needed all those IB A340-600 and much more. The four segments cost me 20.000 miles and 77 EUR in taxes.

The 28th of September it was time, so off to Amsterdam-Schiphol I went for my first Saab 2000 flight and what turned out to be my by far best experience on SWISS. I was living in Jerusalem for some years and used LX fairly frequent between Tel Aviv and Europe, but that was only because of very competitive prices as the service left a lot to wish for. Maybe the difference was that this crew was from the Crossair days? Who knows  

Date: Wednesday 28 September 2005
Flight: LX 709 Swiss Amsterdam-Schiphol - Basle/Basel Mulhouse EuroAirport
Aircraft: HB-IYF Saab 2000 c/n 2000-061
Scheduled/Actual time of departure: 0945L/0959L
Scheduled/Actual time of arrival: 1115L/1115L

I arrived the airport at around 08:15 and went directly to the LX check-in counters in departure hall 3. They was no self check-in machines (maybe time for some one to make an investment) but luckily the counters were almost empty, so not a problem! I found out that my next two flights as expected were on the Saab 2000 and after that an Embraer 145. As most of you know both of these aircraft have a 1-2 seat arrangement so I got myself one of the single seats on the left hand side of the aircraft on both flights. Nice when you want to make some window shots as well as cabin shots.

Before boarding I had time for a short visit to the terrace. Nothing too special was seen but the new-ish KLM A332 PH-AOA was parked at the gate. Back from terrace I arrived the gate just as they started boarding. We were taken by bus from the gate to the aircraft at the commuter parking at AMS. After sitting in the bus waiting for a Scotair Dornier 328 to get going, we could finally board our Basel bound machine.

As expected I had to leave my photo-bag outside as not a lot on handluggage fit inside those regional commuters, so I just took my camera and left the rest. When inside the plane I counted another 16 passengers so we had about one row each.


MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe



Shortly before we started to taxi the very nice flight attendant came down to me and said that see saw my big camera and asked if I was planning to take photos. Shit, I was thinking, now she is going to tell me that because of terrorists bla., bla. company policy does not allow taking photos onboard, or don’t use it during take off and landing. Why do I always get those annoying girls as flight attendants? I admitted that it was the plan to take some photos, and before I could say anything she said that “as the plane is not very full there is lots of extra space so if you want to move around fell free to do so”. I was a bit confused, not exactly what I expected, and I couldn’t change from being annoyed to happy that quickly so I only managed an “OK, thanks”   

Soon after we taxied out for a RWY 18L departure, and we were on our way. We continued southbound passing the “De Kuip”, Feyenoord’s stadium in Rotterdam, followed a little later by a great view of Brussels Airport. After that I lost orientation a bit as the ground disappeared in the clouds.


MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe



The in-flight service on this trip was excellent, but on this segment it was superb. As I recall it, we got nothing on the last many European Swiss flights I have been on but that is apparently over again (or is that just ex Crossair service?). Anyway, not only did they serve again, it was even quite tasteful. On this morning flight we were treated with a great apple/cinnamon roll and non-alcoholic drink of your choice. Even on this short flight the FA managed to come around twice with both the pastry and drinks. There was also the possibility to do some in-flight duty-free shopping, and in the end delicious Swiss chocolates came around   


MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe



The last thing that made this flight very enjoyable was the aircraft. The 3 abreast seating is just great, good seats etc. As it was a turbo prop it is a bit noisy but not to bad, I managed to get a short nap at least. Only complaint was the plastic cups used. The shape didn’t fit in the seats cup holder, so if the cup were full you would be very likely to spill your coffee.

Before landing I changed seat to right side of the aircraft as I was hoping to get a good look of the Jet Aviation complex on landing in Basle. Unfortunately we arrived from the north for a RWY 16 landing. We turned off for the terminal early so I missed Jet Aviation this time.

After getting off the plane I went directly to my connecting flight to Madrid that was supposed to board shortly after we landed. For connecting flights you don’t have to go though passport control, but you could not avoid another security check. When I arrived the gate at 11:35, fifteen minutes later than the announced boarding time, the boarding just started, so no panic.


MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe



Date: Wednesday 28 September 2005
Flight: LX 2008 Swiss Basle/Basel Mulhouse EuroAirport – Madrid-Barajas
Aircraft: HB-JAV Embraer 145LU c/n 144574
Scheduled/Actual time of departure: 1140L/1156L
Scheduled/Actual time of arrival: 1405L/1359L

The boarding was completed quickly even though there were only one or two empty seats this time. Again the camera bag had to stay outside, but I of course took the camera. We taxied the short distance to RWY 16 where we were airborne only 20 minutes after boarding started, so not bad at all. Just after take off we had a great view of the terminal and the Jet Aviation complex. As usual there was great stuff hidden at Jet Aviation, the highlight being an Egyptian Falcon 10   


MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe
MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe



Again it was a bit clouded so nothing much to see. Not a problem then I could have a relaxing flight instead. After some time the flight deck told us that we were cruising in 37.000 feet. I had no idea that the Jungle Jet could go that high. We routed via Lyon, Toulouse and over Zaragossa the clouds cleared but I didn’t see the airport.


MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe



Again service was good, we were served a warm closed pizza style sandwich. Very nice. Again the FA came around two times with both food and drinks, and chocolates were served before landing in a sunny Madrid.


MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe



After arrival I went directly to the landside café in Terminal 2. Spotted there until the evening with out any hassle. When it got dark I got the bus to my hotel for the night.

Some of my pictures from Madrid can be found here http://myaviation.net/?uid=4207 see page 2.

Next morning it was early out of bed and back to the café. Again spotted there until I had to catch my flight back. I got all but two IB A346s as well as my last two IB A343s during my short stay, so it was a happy man that headed back to Terminal 1 for the check-in for the flight back. Not much difference with the first two flights so I will make it short.

Date: Wednesday 29 September 2005
Flight: LX 2009 Swiss Madrid-Barajas - Basle/Basel Mulhouse EuroAirport
Aircraft: HB-JAV Embraer 145LU c/n 144574
Scheduled/Actual time of departure: 1435L/1450L
Scheduled/Actual time of arrival: 1650L/1656L

Turned out that the same Embraer that took me to Madrid would bring me back to Basel. After takeoff the female captain told a bit about the flight and that another female captain assisted her on this flight    All female crew, well, I could only hope that they fly better than they drive!


MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe



A little more than two hours later we landed smoothly back in Basel. Both flight and landing were comfortable so it is hereby proved. Women fly a lot better than they drive.

Again I went directly for my connecting flight, and again boarding started just as I arrived. We walk the short distance to the plane, again the same aircraft as the one that took me to Basel the day before


MyAviation.net photo:
Click here for bigger photo!
Photo © Michael Flebbe



Date: Wednesday 28 September 2005
Flight: LX 710 Swiss Basle/Basel Mulhouse EuroAirport - Amsterdam-Schiphol
Aircraft: HB-IYF Saab 2000 c/n 2000-061
Scheduled/Actual time of departure: 1730L/1739L
Scheduled/Actual time of arrival: 1915L/1909L

After takeoff the flight crew, again two captains, this time both male, told a bit about the flight. We were going to Amsterdam (what a luck) via Metz, Luxemburg and Brussels. After two days of flying and spotting I was a bit dead so I didn’t notice anything before we started our decent to Schiphol. We landed on RWY 27 and were quickly at your parking spot were a bus waited to take us to the terminal.

As you can see I was very impressed by Swiss    I know it is only small differences to other airlines, but they make a difference to me. A shame they are almost closing down the efficient Basel hub.

Well that was about it, looking forward to you comments

All the best, Michael   

[Edited 2005-10-10 13:13:46]


It takes courage to push things forward . . (Mo Mowlam)
11 replies: All unread, jump to last
 
User currently offlineMH017 From Netherlands, joined Apr 2005, 1669 posts, RR: 31
Reply 1, posted (8 years 6 months 1 week 5 days 1 hour ago) and read 5403 times:

Michael,

nice trip-report and excellent pictures (especially the one of BRU airport !)...
too bad, though, you had twice the same aircraft (both on the S2000 and E145)

Keep those trippies comin' especially the upcoming ones to/in the USA...

hilsen,

MH017



don't throw away tomorrow !
User currently offlineRJ100 From Switzerland, joined Nov 2000, 4114 posts, RR: 30
Reply 2, posted (8 years 6 months 1 week 5 days ago) and read 5314 times:

Very nice report. The S2000 belongs to my favourite aircraft.

Quoting Canberra (Thread starter):
A shame they are almost closing down the efficient Basel hub.

Hahaha, what does almost mean? They leave completely...  Silly

Again, great report. Next year you can use easyJet to BSL. Let me know if you're around and you have someone who takes care of you.

Thanks again,

RJ100



none
User currently offlineCanberra From Denmark, joined Apr 2004, 310 posts, RR: 4
Reply 3, posted (8 years 6 months 1 week 4 days 1 hour ago) and read 4862 times:

Quoting MH017 (Reply 1):
Keep those trippies comin' especially the upcoming ones to/in the USA...

I will 

Quoting RJ100 (Reply 2):
Again, great report. Next year you can use easyJet to BSL. Let me know if you're around and you have someone who takes care of you.

Will probably make a hit'n run visit at BSL for WEF06. Would love to have a closer look at Jet Aviation at some time during the summer though, so maybe a EZS trip  

All the best, Michael

[Edited 2005-10-11 16:20:19]


It takes courage to push things forward . . (Mo Mowlam)
User currently offlineNdebele From Germany, joined Apr 2001, 2898 posts, RR: 23
Reply 4, posted (8 years 6 months 1 week 4 days ago) and read 4817 times:

Superb service by Swiss, and a superb report written by you! I enjoyed reading especially because I had seriously planned to do a BSL-AMS-BSL trip in October in order to get a last flight on the Swiss Saab 2000. Unfortunately this planned trip won't come true, but I have to confirm that service on all of my Swiss regional flights was outstanding. Too bad they'll retire the Saab 2000 (and the ERJ a bit later), I always enjoyed flying on those.

Thanks for sharing report and pics with us! Regards, Alex.


User currently offlineRJ100 From Switzerland, joined Nov 2000, 4114 posts, RR: 30
Reply 5, posted (8 years 6 months 1 week 1 day 7 hours ago) and read 4527 times:

As a matter of fact,

Air France/KLM just announced services from Basel/Mulhouse to Amsterdam (with Embraer-135). Big grin



none
User currently offlineTriStar500 From Germany, joined Nov 1999, 4692 posts, RR: 43
Reply 6, posted (8 years 6 months 1 week 1 day 6 hours ago) and read 4502 times:

Very nice report! Good to hear that the SWISS cabin crews seem to have a more relaxed attitude, when it comes to us trip reporters wanting to take pictures for our essays.  Smile


Homer: Facts are meaningless. You could use facts to prove anything that's even remotely true!
User currently offlineZKSUJ From New Zealand, joined May 2004, 7073 posts, RR: 12
Reply 7, posted (8 years 6 months 1 week 1 day 4 hours ago) and read 4476 times:

Great report. Good to hear you enjoyed your self.

User currently offlineLH459 From United States of America, joined Aug 2005, 886 posts, RR: 1
Reply 8, posted (8 years 6 months 1 week 18 hours ago) and read 4374 times:

Nice report on one of my favorite planes! I flew an LX S2000 "Concordino" when it was still Crossair, from BSL to THF back in 2000. I loved the plane, I consider it the 757 of the turboprops! The fact that you changed planes in BSL makes me nostalgic for the Eurocross operation. I visited BSL frequently as a boy (my grandparents lived in the area, on the German side), and it was such a tiny airport in those days, so I was very happy when the Euro-airport expanded for the Eurocross.  Smile


"I object to violence because when it appears to do good, the good is temporary; the evil it does is permanent" - Ghandi
User currently offlineLeskova From Germany, joined Oct 2003, 6075 posts, RR: 70
Reply 9, posted (8 years 6 months 1 week 9 hours ago) and read 4306 times:

Great report - interesting to see how different LX's service is on different intra-European routes, though...

Quoting Canberra (Thread starter):
On this morning flight we were treated with a great apple/cinnamon roll and non-alcoholic drink of your choice. Even on this short flight the FA managed to come around twice with both the pastry and drinks. There was also the possibility to do some in-flight duty-free shopping, and in the end delicious Swiss chocolates came around

I currently fly between FRA and ZRH a bit (I live in FRA, but my job - for the next few months - is in ZRH), but I've not received any of that...  Sad ... all I always get is a cup of water (on my flight two weeks ago today I could at least choose between water and orange juice, but yesterday evening it was only water) and that quite good chocolate. No pastries to be seen on either A319s or ARJs; I'm flying on an ERJ next week, maybe it'll be different there - then again, I don't expect it to be.

Nonetheless, the crew is always extremely friendly and helpful.

Quoting Canberra (Thread starter):
I admitted that it was the plan to take some photos, and before I could say anything she said that “as the plane is not very full there is lots of extra space so if you want to move around fell free to do so”. I was a bit confused, not exactly what I expected, and I couldn’t change from being annoyed to happy that quickly so I only managed an “OK, thanks”

Unfortunately, my experience in this point is different, too, because I've now twice been told to put the camera away; not because electric devices aren't allowed to be used during takeoff and landing, but because the camera could possibly fly through the cabin hurting other passengers if something were to go wrong during takeoff...

Nonetheless - looking at my options between FRA and ZRH, LX will continue to be my preferred option, even if they're cancelling my flight home beginning next month: the Friday evening flight will now be operated by LH so, unfortunately, I'll have to switch to a Saturday morning flight...  Sad

Regards,
Frank



Smile - it confuses people!
User currently offlineOYRJA From Denmark, joined Feb 2007, 78 posts, RR: 15
Reply 10, posted (8 years 6 months 1 week 5 hours ago) and read 4275 times:

Very nice trip report indeed. It's always nice to see whats going on at my old workplace which was BSL. Did you spot OY-RJA while being down there?  Smile

User currently offlineCanberra From Denmark, joined Apr 2004, 310 posts, RR: 4
Reply 11, posted (8 years 6 months 4 days 9 hours ago) and read 4152 times:

Goodmorning and thanks a lot for all your comments

Quoting Ndebele (Reply 4):
Too bad they'll retire the Saab 2000 (and the ERJ a bit later), I always enjoyed flying on those.

Agree, I don't want to live in a Airbus/Boeing only world  weeping 

Quoting RJ100 (Reply 5):
Air France/KLM just announced services from Basel/Mulhouse to Amsterdam (with Embraer-135).

Maybe not so stupid, the evening flight to Amsterdam was about 90% full so it seems there is some kind of a market. I everything goes well, I will have my first Embraer 135 flight on 8th November on Delta/Chautauqua between Jacksonville and Fort Lauderdale  hyper 

Quoting Leskova (Reply 9):
interesting to see how different LX's service is on different intra-European routes, though...

Agree, seems you never know what you get...

Quoting OYRJA (Reply 10):
Did you spot OY-RJA while being down there?

Good to see you are back in Danish mode bouncy  Didn't see OY-RJA for sure, but there was a CRJ in full colors taxing out as we arrived (guess there is 33% chance that was the one). On the way back only a semi SAS one was seen....

See ya, Michael



It takes courage to push things forward . . (Mo Mowlam)
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