Cgnnrw From Germany, joined May 2005, 1182 posts, RR: 2 Posted (9 years 5 months 5 days ago) and read 4082 times:
This is my first trip report.
I just spent 3 weeks in the USA visiting friends and family in Pennsylvania. I flew out to San Francisco to visit a friend for a week. So here it is.....
Date: December 10, 2005
Flight: DL 1144
Departure Gate: E3
Scheduled/Actual Departure: 08:40EST/08:40EST
Scheduled/Actual Arrival: 11:02EST/10:45EST
I arrive at the DL check-in counter in Terminal E at about 7:30. There wasn't too much going on so I was checked in fairly quickly by the DL staff. The guy who checked me in noticed my ticket had a price in Euros and asked me about it. I told him I lived in Germany and bought the ticket through my company's travel agent, etc etc. Considering it was 7:30 in the morning he was nice and perky and chatted me up while taging my suitcase. He gave me my boarding pass and wished me a nice flight.
Terminal E is very boring as far as food, shops, etc goes so I decided to head down to the Market Place between Terminals B & C. I showed the TSA woman my boarding pass and ID. She noticed I was leaving from Terminal 3 and wanted to know why I wanted to go through security here. I told her I wanted to go shopping before my flight. She took my boarding pass and ID to her supervisor who came over and asked "why do you want to go shopping this early in the morning?" A very smart remark was on the tip of my tongue but I remained civil and told him I needed to buy some stamps to send a few Christmas cards and the only place to buy stamps was down towards Terminal A. He mumbled something I didn't understand and motioned me towards the screening area. Surprisingly this went quickly, didn't have to remove shoes and the next guy was a little more polite as he "wanded" me. Bought my stamps and a bagel and headed back to Terminal E.
This is where PHL really stinks. The terminals are not connected so If you want to wander around you have to go through up to 3 security areas. The screening area in Terminal 3 is really cramped and a total mess. There was a Chinese woman pre-screening boarding passes and IDs. No offense intended but her English was TERRIBLE! She kept repeating something which sounded like "Bo pa an Ids out plee"....Screening was uneventul. Again very happy I didn't have to take off my shoes.
I made my way down to E3. Boarding had already started so I boarded right away. The FA at the door was nice and greeted me with a real Southern "hi ya'll doing this fine day". She definitely belonged to the "experienced" group of FAs. The next FA was a bit younger and had a nice smile as she greeted me too. The next FA at the back was much younger but a real b*tch! I found my row and wanted to open the overhead compartment. She slammed it shut and said "it's closed for a reason......" I guess she meant it was full. I decided not to let her ruin my day so I put my carry-on in the next bin which was still open.
The plane had the usual 3x3 economy seating. Since it was probably the first flight of the day for the aircraft it was very clean with the usual DL interior. The flight was about half full. I had the all three seats to myself.
We pushed back shortly before 08:40 and were second in line to take off. I don't know which runway we used but we took off heading west/southwest over the Delaware River.
I was pleasantly surprised to see this flight had inflight entertainment. The FAs came around handing out blankets and selling headphones. I had my own headphones so I used them. There was the usual music choices. There was no feature film instead DL has TV news, sit-coms and sports shown on overhead monitors. What made my day was the showing of Dr. Suess's "How the Grinch stole Chrismtas". Brought back memories from college with my roommates. During the flight the FAs offered the "infamous" DL snack-box and beverages. I chose coffee and cheese crackers. Believe it or not the coffee tasted good. I was offered refills twice. The pilot came on and did his usual speech. Again another good ol' Southern boy. After the Grinch was over I read DL's Skymall Magazine. Man, if I had the money I'd order everthing in that catalogue. I have no need for 99% of the stuff in it but it soooo tempting. Has anyone ever purchased something from it?
The announcement was made we would be landing in a few minutes. The FAs came around and gathered up our "service items". Why do airlines use that term??? They're gathering our trash....if that is too direct why not say "cups and napkins"?
Anyway we landed and made our way to our gate which was A12. Upon leaving the plane the pilot and FAs wished everyone a "might fine day in Atlanta". Gotta love those Southerners.....
I checked the overhead monitor and was pleased to see my gate remained A12. I had plenty of time to wander around. Bought a newspaper, some munchies and waited for the next flight.
Boarding started about 25 minutes prior to scheduled take off. DL uses the Zone system which seems to work well. I was in Zone 4 so I was one of the last to board. The FAs in the front were friendly and directed me down the correct aisle. The plane was almost completely full this time. I found my row and went to open the overhead compartment when I was greeted with the following phrase..."like, don't even think about opening that bin, our stuff is there". I looked down and saw a fat, teenage girl with a really bad perm glaring up at me. Being twice her age I was not going to let her order me around. My response to her was "well guess what? I thinking about it so what do you say to that sweetheart". She just rolled her eyes and made that annoying tongue clicking sound teenage girls seem to do all so well. I put my bag in the opposite bin and took my seat. The middle seat was empty but the guy on the other end apparently heard my "conversation" with the girl and just laughed.
This was my first trip in a DL 767-400. Pitch seemed okay, moveable headrests and okay comfort. Inflight service was the same as on the other flight...snack box and beverages. Infight entertainment offered a featured film, "Sky High" and then the same TV schedule as on my flight to ATL. All in all an uneventfull flight. I'm one of those passengers that can't stay seated for more than an hour. So I made a few rounds up and down both aisles. The FAs were a mixed bunch of very young and very senior men and women. All were nice enough. I chatted with one in the rear galley for a bit. Soon it was time to get ready to land. The FAs made a last round to collect our "service items". Landing was fine and I made my way to baggage claim.
Question to all baggage handlers: why is my bag ALWAYS and I mean ALWAYS the last one to be loaded on the belt?????????
Arrived at the DL check-in counter at 10:40. There was a woman having/causing problems and 3 or 4 DL agents dealing with her leaving just one to process the others standing in line. Took me about 15 minutes to get checked in. The guy was nice enough but he kept looking over at the next desk to see what was going on with the woman and the other agents. I decided better not to ask.
Security here was even more disorganized than in PHL's Terminal E. TSA agents had people taking off shoes and then walking away with them while the wearer waited to be sent through the line. Some people were directed to other lines and then sent back...total mess. Nothing DL can do about it I guess. Eventually made my way through the chaos and went to my gate. There is nothing to do at this time of night in this terminal. Very boring. I found a newspaper laying around so I read that to pass time.
When I booked this flight it was scheduled to be a B767-200. I was a bit ticked when I learned it was changed to a 757. I'm one of those "weirdos" that wants a double aisle aircraft for anthing more than 2 hours. I know I know its all a "mind" issue but that's how I feel.
Well boarding started about 11:45. It was a full flight not an empty seat in economy. The FAs were friendly and trying to accommodate all the carryon luggage. Unbelievable what people take with them. I found my seat and got as comfortable as one can get on a red-eye flight. The FAs came around with blankets so I took one and settled in for the night. Once again that all so "popular snack box" was handed out. The featured film on this flight was "Polar Express". The flight was fine and before I realized it we were getting ready to land in ATL. It was still dark and very foggy this day and there was no ground in sight until the very last second before touch down. We taxied around a bit and parked at our gate, A10.
I was a bit worried about the short connection time in ATL but was relieved to see my flight left from the next gate. I waited and boarding started about 15 minutes prior to departure. The flight was about 60% full.
The FAs were nice and friendly. I had an exit row seat so I could finally stretch my legs after the long flight from SFO. There was no inflight entertainment on this flight but guess what was offered??? That's right the snack-box!!!! Not really so bad but a bit tiresome when you get 4 in such a short time span. However, the coffee was again very good. We landed in PHL during a bit of sleet/rain but that didn't seem to cause any problems. I made my way to baggage claim and guess what?? My bag was the VERY LAST one to come out. I guess I should'nt complain, better last then lost, right?
Well that about wraps up my first trip report. I will do another one on my trans-Atlantic flights with AF as soon as I get the pics developed. All in all I can say my flights with DL were just fine. The DL employees I encountered
were friendly and helpful, the aircraft clean and for the most part with comfortable seating. I will continue using DL as my domestic airline whenever I'm back in the USA. To all DL employees and airnetters a Happy New Year!!!
F27XXX From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 5 months 4 days 23 hours ago) and read 4070 times:
Bravo on your first trip report! Very enjoyable.
I loved your comments about ( and your reponse to ) the fat teenage girl with the bad perm! LOL! Re: that b*tch F/A on your first leg, i think I'd have been tempted to come back with .. "You know, the stewardess (they hate that) up front is alot nicer than you are, go take a lesson, sweetheart". It's always fun to disarm a snotty F/A with a comment like that because they dont know what to come back with LOL!
The Chinese security lady you mention puts me in mind of the Vietnamese girl at McDonalds asking:
Hah me haa pa? (Hi, May I Help You?)
Yoo a fi zee da? (Do you want fries with that?)
Ha ba goo da! (Have a good day!)
Thanks again for a fun Trip Report to read - and Happy New Year!
F27XXX From , joined Dec 1969, posts, RR:
Reply 3, posted (9 years 5 months 4 days 23 hours ago) and read 4057 times:
Quoting Cgnnrw (Reply 2): Thanks for the review. I'm always a bit nervous about getting into verbal arguments with FAs, nowadays it could be considered a security threat and you get into trouble.
LOL believe me i know what u mean - - thats why when I've used a comment like the one above, its not threatening and I always say it with my biggest, most condescending smile. Nothing they can say there -- and it's usually effective in sending the message: "Girl your attitude's showing!" In fact the one time I used that line itself (again, smiling), the F/A ended up giggling, saying "ooh God I'm sorry, bad day" and she and I were buddies for the rest of the flight. Sometimes a little humor helps too!
SK601 From Belgium, joined Jun 2005, 976 posts, RR: 3
Reply 5, posted (9 years 5 months 4 days 2 hours ago) and read 3914 times:
Quoting Cgnnrw (Thread starter): The FAs came around and gathered up our "service items". Why do airlines use that term??? They're gathering our trash....if that is too direct why not say "cups and napkins"?
Hahahaha, I also think it's a stupid term. Especially since a lot of airlines don't give you any service!! Everytime I hear that term I have to laugh a bit. . As far as I know only airlines in the USA use that term. So far I've heard it on DL, CO, NW and WN.
Thanks for sharing your experience. I have flown DL (domestic) a few times and I found them OK. Transferring in ATL was no problem. To be honest I don't see much of a difference between DL/CO and NW when flying domestic in the USA. (never flown AA/US/UA)
Cgnnrw From Germany, joined May 2005, 1182 posts, RR: 2
Reply 6, posted (9 years 5 months 4 days 1 hour ago) and read 3900 times:
Thanks for all your nice responses. The change from a 767 to 757 on the SFO-ATL was a bit disappointing but no real big deal. It was a red-eye flight so not much to do other than look at the video monitor. I doubt if the comfort level was any different being in economy.
I haven't flown NW or US for a long time so I really can't comment on what they are like nowadays. I've never flown CO or WN either. Considering the state of the many airlines in the USA at the moment choosing one over the other is like picking out which socks to wear....no big difference. I'll most likely stick with DL since I do a lot of North-South flying when I'm in the US.
DeltaGator From United States of America, joined Sep 2005, 6341 posts, RR: 13
Reply 7, posted (9 years 5 months 3 days 22 hours ago) and read 3878 times:
Quoting Cgnnrw (Thread starter): The next FA at the back was much younger but a real b*tch! I found my row and wanted to open the overhead compartment. She slammed it shut and said "it's closed for a reason......" I guess she meant it was full.
They usually are full when the door is closed. That said, she didn't need to be an ass towards you. Nice report and glad you had a good trip on Air Jethro.
"If you can't delight in the misery of others then you don't deserve to be a college football fan."
ChiGB1973 From United States of America, joined Mar 2004, 1623 posts, RR: 1
Reply 8, posted (9 years 5 months 3 days 5 hours ago) and read 3811 times:
I worked with flight attendants like that at times. Very annoying. I found it easier to just leave the bins open until they had to be closed. I didn't want the customers to close them, so I would know where I had space left.
You have a great attitude with not letting her ruin your day. It is so amazing what tiny things get people (including me at times) worked up and ruin their days.
UpstateDave From United States of America, joined Jan 2006, 212 posts, RR: 1
Reply 9, posted (9 years 5 months 2 days 17 hours ago) and read 3758 times:
I'm curious to know if the MD80 you were on had the new interior and your opinions on it. So far I have flown 4 segments on the MD80 with delta in the last year and 2 had been partially refurbished and 1 was completely refurbished. The new leather seats I thought were really comfy and the new lighting is fabulous. Plus the wood floors in the bathroom is a nice touch (anyone have any guesses on whether its real wood?)
"Once you fly, you will walk with your eyes skyward. For there you will go again." Leonardo da Vinci
HT From Germany, joined May 2005, 6526 posts, RR: 22
Reply 11, posted (9 years 5 months 2 days 5 hours ago) and read 3709 times:
Nice report ! Don´t forget to write a TR for your AF flight !
Quoting DeltaGator (Reply 7): Quoting Cgnnrw (Thread starter):
The next FA at the back was much younger but a real b*tch! I found my row and wanted to open the overhead compartment. She slammed it shut and said "it's closed for a reason......" I guess she meant it was full.
They usually are full when the door is closed.
I wonder if it wasn´t the F/A´s stuff in that overhead compartment ... ?!
Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
Cgnnrw From Germany, joined May 2005, 1182 posts, RR: 2
Reply 13, posted (9 years 5 months 2 days 1 hour ago) and read 3692 times:
Quoting UpstateDave (Reply 12): You could have accidently opened the bin containing safety equipment?
No....she was just being a b*tch.
I think safety equipment is usually either in the very front or back. I was seated about 4-5 rowsfrom the back and there were other bins with passenger's bags in them.
Quoting UpstateDave (Reply 9): I'm curious to know if the MD80 you were on had the new interior and your opinions on it.
To be honest I wouldn't know how to tell the difference. I just arrived in ATL on a redeye and was still quite tired.I didn't use the lavs so no idea what the floor looked like. The seats were blue leather but not adjustable headrests like int the 767-400 out of ATL.
All four planes were clean and well maintained though so I give DL credit for that.