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CX First. LHR-HKG-DPS  
User currently offlineXtra1 From United Kingdom, joined Jul 2005, 111 posts, RR: 2
Posted (8 years 9 months 2 weeks 1 day 9 hours ago) and read 10384 times:

3/02/2006
CX 252
747-400
LHR -HKG
ETD:- 12:45pm ETA:- 07:35am
Duration:-11:50 Hours
First Class
Seat 2A

Once again I had to endure the ever chaotic Terminal 3 at London's Heathrow airport.

Check in for CX was fast courteous and efficient.
However after being checked in. I was shocked to find that the queue for security strict back down to the check-in desks themselves! This queue was for 'Fast Track'............... the non 'Fast Track' queue was even longer.
Here is a pic; The fast track queue is the one on the right.


I waited one hour just to get to security.
Finding out that the only extra security precaution was the removal of computers from hand baggage..to be screened separately.
There were also a few unmanned screening stations. Which makes you wonder why the people at security didn't open a few more to ease the congestion. But Heathrow being Heathrow, I guess it was more than their jobs worth.

Did a bit of shopping ..then straight into the sanctuary of the CX lounge.
Windowless, hot and not that comfortable.
Had some 'dim sum' and coffee. Then surfed the web for a while.
The food bar area of the First Class section:-
http://i21.photobucket.com/albums/b259/xtra1/ccxlhrlounge1.jpg
The lounge area of the First Class section:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhrlounge2.jpg

Headed off early to the gate. The walk to the gate area was quite long.
The plane:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr1.jpg


Boarding had started already .The gate area was chaotic with no separate line for the premium classes. The cause of this disorganised boarding procedure was mainly due to the cramped lay-out of this gate.

I finally boarded with a FA showing me to my seat, 2A . She took my jacket and offered me some Krug champagne. Which was gratefully accepted ; a help to wind-down after the dreaded Terminal 3 experience.
She also came around with a round tray filled with Chinese New Year sweets!


Pic of the Cabin from my seat:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg2.jpg
Pic of the cabin from my seat with the 'bar area':-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg3.jpg


A pre-take-off 'Amuse-Bouche' was offered.
Lobster in a curried sauce with an OJ:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg1.jpg

Of the 12 seats in FC; 10 were occupied.
An FA came around and handed out 'Shanghai Tang' sleeper-suits
http://i21.photobucket.com/albums/b259/xtra1/cxsleepsuit.jpg
....menus and 'Elemis'amenity kits
http://i21.photobucket.com/albums/b259/xtra1/amencx.jpg
In this kit there is a coupon for a free massage at any of the Elemis spas!

Another FA took orders for pre-lunch drinks.
The Australian Captain gave his usual talk and the crew introduced themselves.

Take-off was few minutes late.

The IFE started soon after take-off:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg6.jpg

Lunch began as we routed over Copenhagen/Malmo towards St Petersburg.

CX catering out of LHR is usually known to be not great.
It is also a pity that CX still use plastic cutlery on this sector.
The three FAs that serve First Class have all signed a little card, placed along with the crookery; personally wishing me a good flight. Very nice touch indeed!
This is what I chose for lunch:-
Caviar and Balik Salmon " Tsar Nicolaj":-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg7.jpg

One of the FAs serving the passenger across from me;-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg8.jpg

Sweet Corn Chowder:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg9.jpg

A view over Malmo:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg10.jpg

Mixed Salad with Roasted Beetroot, Peppers and Tomato with Raspberry Dressing:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg11.jpg

Braised Lamb Horopito With Wilted Spinach and Puglia Pasta:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg12.jpg
Coffee:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg13.jpg

I didn't go for dessert or the cheese selection as I wanted to bed down as soon as possible.

Th FA handed me a duvet. I flattened the seat....and blinds down.

Managed a few hours of sleep.
Woke up and watched a few films on the IFE AVOD system.

Breakfast was served about 2 hours out of Hong Kong.
The Fruit plate:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg14.jpg
Fried eggs with toast:-
http://i21.photobucket.com/albums/b259/xtra1/cxlhr-hkg15.jpg

Landing in Hong Kong was uneventful and on time.
There was a few hours before my onward flight to DPS/ Bali.

Therefore, I headed straight to the CX 'Wing' lounge.....I shall try the CX 'Pier' lounge on the way back!
In my opinion, Cathay has the absolute best 'home-base' lounges.
The First Class 'Wing' lounge area:-

The First Class 'Wing' lounge restaurant area:-

The First Class Library:-


In the First Class 'Wing' lounge there are private relax rooms called 'Cabanas', with separate bath, shower and relax areas.
The bath:-

A view thru to the relax area with loungers facing onto an a stream of running water:-



4/02/2006
CX785
777-200
HKG-DPS
ETD:- 10:05 ETA:- 14:45
Duration:- 4:40 hours
Business Class :-16A

I headed down to the nearby gate for the flight to DPS.
My plane being loaded up:-
http://i21.photobucket.com/albums/b259/xtra1/cxhkg-dps2.jpg

On the flights to DPS, being primarily a holiday destination, there are no First Class sections on the planes; just regional Business Class.
The Front cabin, regional business Class of this 777:-
http://i21.photobucket.com/albums/b259/xtra1/cxhkg-dps3.jpg
This plane was very lightly loaded. Only about 8 of us in Business Class!

A mystery plane at HKG, taken while we were heading to the runway:-

The view from my seat ,16A:-

The seating felt very cramped and the IFE hardware was showing its age.

Lunch was served. Starting with drinks and nibbles:-

Marinated Prawn with Asparagus:-
http://i21.photobucket.com/albums/b259/xtra1/cxhkg-dps8.jpg
Pan-fried Beef Fillet with onion, steamed rice and assorted vegetables:-
http://i21.photobucket.com/albums/b259/xtra1/cxhkg-dps9.jpg
Cheese and fruit:-
http://i21.photobucket.com/albums/b259/xtra1/cxhkg-dps10.jpg

Arrival into Bali was uneventful.
Then took a 2 hour car journey and finally arrived into my hotel, situated near the beach area of Maggnis.
This hotel is wonderful; offering brilliant service, with two pools and a private beach.
The lower pool:-

The upper pool:-
http://i21.photobucket.com/albums/b259/xtra1/balipool2.jpg
After a few days in Maggnis. It was time to transfer to another hotel in the center of the island; in Ubud. The cultural capital of Bali.

Part two DPS-HKG-LHR, coming soon.
This return trip was far better in terms of service and food.

13 replies: All unread, jump to last
 
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8588 posts, RR: 54
Reply 1, posted (8 years 9 months 2 weeks 1 day 9 hours ago) and read 10376 times:
Support Airliners.net - become a First Class Member!

Nice report and photo's.

Quoting Xtra1 (Thread starter):
Here is a pic; The fast track queue is the one on the right.

-That's unreal!

Quoting Xtra1 (Thread starter):
The gate area was chaotic with no separate line for the premium classes.

-I hate that, when you travel 'F' or 'C' I expect to have a seperate line for boarding.

I must say the food looked very nice and well presented.

Look forward to the return trip.

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineLucky727 From Canada, joined Sep 2003, 602 posts, RR: 1
Reply 2, posted (8 years 9 months 2 weeks 1 day 8 hours ago) and read 10335 times:

Great photos of the lounge at HKG - food looked great, too! I could get used to travelling like that...

...but the pool at the hotel - wow! Does it have a site?

look forward to the return,

L727



··· [·] oooooooo [·] oooo oo ooooo [·] ooooooooooooooooooo [·]
User currently offlineLH431 From Germany, joined Jan 2005, 81 posts, RR: 0
Reply 3, posted (8 years 9 months 2 weeks 1 day 8 hours ago) and read 10304 times:

Quoting BA319-131 (Reply 1):
-I hate that, when you travel 'F' or 'C' I expect to have a seperate line for boarding.

Whats your problem? When travelling in premium classes you should get different treatment! That starts with the Check-In and ends with priority baggage.



There is a better way to fly
User currently offlineLuv2fly From United States of America, joined May 2003, 12150 posts, RR: 49
Reply 4, posted (8 years 9 months 2 weeks 1 day 7 hours ago) and read 10193 times:

Very nice report, thanks for sharing it! Look forward to reading the return trip. The photos really added to the whole report.


You can cut the irony with a knife
User currently offlineIntothinair From Germany, joined Mar 2005, 392 posts, RR: 2
Reply 5, posted (8 years 9 months 2 weeks 1 day ago) and read 9946 times:

Great report, may I ask for the load factor on the LHR-HKG secto?
And comparing SQ first with CX first, which one do you preffer?

cheers, Konstantin G.


User currently offlineSemsem From Israel, joined Jul 2005, 1779 posts, RR: 3
Reply 6, posted (8 years 9 months 2 weeks 23 hours ago) and read 9910 times:

What is the name of this beautiful hotel? Thanks.

User currently offlineXtra1 From United Kingdom, joined Jul 2005, 111 posts, RR: 2
Reply 7, posted (8 years 9 months 2 weeks 17 hours ago) and read 9740 times:

Quoting Intothinair (Reply 5):
Great report, may I ask for the load factor on the LHR-HKG secto?
And comparing SQ first with CX first, which one do you preffer?

cheers, Konstantin G.

Hi

CX 252 was quite full 10 out of 12 seats occupied in FC. Business looked about 80% occupied.

I was quite disappointed with CX.
There was a noticeable decline in CX service......especially the food!

I would definitely put SQ on the top of my list, over CX.

The only down-side with SQ, are their airport lounges; which fall way below CX standards.


User currently offlineXtra1 From United Kingdom, joined Jul 2005, 111 posts, RR: 2
Reply 8, posted (8 years 9 months 2 weeks 17 hours ago) and read 9738 times:

Quoting Semsem (Reply 6):
What is the name of this beautiful hotel? Thanks.

The hotel is called the Amankila.


User currently offlineQFA380 From Australia, joined Jul 2005, 2083 posts, RR: 1
Reply 9, posted (8 years 9 months 1 week 4 days 16 hours ago) and read 8967 times:

Great trip report, loved the pics especially of HKG's F lounge and of your planes.

User currently offlineAirAmericaC46 From United States of America, joined Mar 2004, 590 posts, RR: 1
Reply 10, posted (8 years 9 months 1 week 4 days 16 hours ago) and read 8959 times:

Excellent photos!! What type of camera/brand did you use? And to take that picture of the other passenger being served with a flash on? or does your camera has built-in automatic iris that does not require flash?
Thanks for the info.


User currently offlineXtra1 From United Kingdom, joined Jul 2005, 111 posts, RR: 2
Reply 11, posted (8 years 9 months 1 week 4 days 13 hours ago) and read 8907 times:

Quoting AirAmericaC46 (Reply 10):
Excellent photos!! What type of camera/brand did you use? And to take that picture of the other passenger being served with a flash on? or does your camera has built-in automatic iris that does not require flash?
Thanks for the info.

Hi

The camera I used was the FujiFilm FinePix F10 compact digital camera.
It is known for its low-light capabilities.
All the pictures in the trip report were NOT taken with the flash on.


User currently offlineChris78cpr From United Kingdom, joined Feb 2004, 2822 posts, RR: 50
Reply 12, posted (8 years 9 months 1 week 4 days 12 hours ago) and read 8869 times:

Nice report. I am still undecided on who to fly LHR-HKG with. It's a choice of BA F or CX F. I am tempted to fly BA F to HKG and then CX F to SYD. What do you think?

The CX F lounge is awfulyl like the CX biz lounge at LHR don't you think? They need to diferentiate their product more. I look forward to trying out a private cabana in the CX lounge on my trip.

Chris



5D2/7D/1D2(soon to be a 1Dx) 17-40L/24-105L/70-200F2.8L/100-400L/24F1.4LII/50F1.2L/85F1.2LII
User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3713 posts, RR: 28
Reply 13, posted (8 years 9 months 1 week 4 days 5 hours ago) and read 8760 times:

Quoting Chris78cpr (Reply 12):
The CX F lounge is awfulyl like the CX biz lounge at LHR don't you think? They need to diferentiate their product more.

But then LHR is an outstation for CX, most airlines don't differentiate that much between J & F lounges away from home.

Quoting Chris78cpr (Reply 12):
I am still undecided on who to fly LHR-HKG with. It's a choice of BA F or CX F. I am tempted to fly BA F to HKG and then CX F to SYD. What do you think?

Have you flown CX or BA in F much before and are you likely to in the future? If the answer is no then try BA ex-LHR and CX from HKG. The BA ground experience in T1 is pretty decent, priority check-in area and security line (not to be mixed up with Fast Track), the BA F lounge is pretty decent and you can get a massage before the flight. Good range of small meals and snacks as well as champagne bar (Alfred Gratien Cuvee Paradis this month  Smile) and JW Blue if you like blended whiskies  yuck 

CX is decent service and better food once in the air and the cabin doesn't feel nearly as congested as it's BA compatriot, 12 seats vs 14 on the 747. IFE better on CX if that is worth anything to you.

Is this a fully flex F or YY ticket? You may do better to avoid both and fly SQ down instead  Wink



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
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