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Elal Business With Surprise! LHR-TLV  
User currently offlineJoeyby From United Kingdom, joined Jul 2006, 59 posts, RR: 0
Posted (8 years 3 months 3 weeks 16 hours ago) and read 9593 times:

Elal Business with surprise! LHR-TLV

Ok so this is the trip report coming back from TLV to LHR.

Flight details: 4th Sept (my bday) T/O 10:15am from Ben-Gurion terminal 3, 777-200, Seat 10G and 2A.....(to be explained)

The trip actually started the night before, elal have a very clever system of checking in luggage the night before which really does help, it means you can arrive at the airport even an hour before the flight. So i went to the Elal early checking which is located in arlozorov in Tel-Aviv, the security is very high there, u have to show passport and ticket before they let you in to the parking area.

As i went in it reminded me of a jungle, it may be a good idea but the service was terrible! They checked my bags and i went to give my suitcases in, i came to approach the desk for business/first and the attendant literally barked at me 'the computers not working - wait'. So I did, eventually she called me over and seemed in a bit better mood. It was chaos there, there were a bunch of French ppl who had overweight luggage, they were willing to pay but only with cash..elal would only accept card, there was shouting, swearing, and luggage carriers behind the desk are just plain rude. I managed to pass through 53kgs, i had 60kgs, but she made me empty the cases abit, i guess she was right. It has its plus sides but the early baggage check in is something i dont think ill do again just because of the chaos and rudeness.

So i got up the next morning at 7:30 and had the cab waiting for me at 8.
Got to the airport in about 15mins and went straight through to hand baggage check. Went straight through to passport control and signed up to the 'quick path' service, basically instead of someone looking at your passport, you put your hand over a fingerprint scanner and swipe a card they gave you, its extremely quick and very useful.

I went through to the King David Lounge which is on arm D. I wasnt sure about how much i liked the lounge, it was very very big with two floors, i prefer i quiet, private enviroment, but i guess each to their own.

Heres a view from the lounge


After about an hour and a bit, I went through to board and was shown to my seat 10G which is right at the front with only first class infront of me.

Picture of the legroom


Side view of legroom
http://i107.photobucket.com/albums/m304/joeyby/BizSideView.jpg

View of first class seat from my seat


As usual i requested the adapter for my laptop, I own a dell inspiron 6000, a laptop which i wouldve thought is quite popular. The lady bought me the full adapter with six bags in each bag was maybe 20 little adapters which would attach on to the full adapter and power my laptop, she just dumped the six bags on me and told me to find it. After searching through them for about 20 minutes i still couldnt find the right adapter for my laptop. I was ready to explode, i had so much work to do, and was relying on these four hours to work. I posted a thread on the civil aviation post regarding the laptop ports and how annoyed i was with them, whats the deal with these ridiculous EMpower ports??!?

Eventually after half an hour of them trying to find a solution I gave up, i was so annoyed, what was i meant to do? probably 50% of the reason i travel business is to have the facility of using my laptop. The crew really didnt seem like they knew anything about the connections or anything at all to do with the laptop. I was so angry that i couldnt eat and ended up eating an hour later. All this on my birthday!

So after an hour i requested my food and watched Tv on the large Tv monitor, which you have to be a mechanic to work out how to take out/put back.

Picture of the meal.


Was nothing special, you'd expect to get somethin abit better then an omlette! 10 minutes into my meal the tv stopped working, i called over a sterwardess and asked her what was wrong, she told me that shed go and restart my system. After about 10 minutes she came back with a look of defeat on her face, as if telling me there was nothing she could do, but she could offer me a seat further back in business which an elal 'employee' was sitting in (im guessing this was an air marshal???) and i couldnt agree, i have a heart like a little girl, i couldnt sit down and watch a movie whilst knowing i made some poor soul sit in a seat with no tv! I was about to hit the roof, she then said to me 'its not your lucky day sir', I replied 'it should be, its my birthday'. She then said 'let me see what i can do'. She came back after 5 minutes with a smile 'sir we'd like to offer you a seat in first class'. Of course i said yes!

Now there are only six seats in first class so it was very quiet and private.

Buttons for first class seat adjustment.


Legroom and large PTV


View across at the other five seats (sorry for the darkness, i couldnt really use flash and it was very dark and quiet)


Didnt have much time to judge the service, except the crew in first are older! Had a nice cup of tea and managed to sleep for an hour on a fully flat bed which was really good!

After my sleep i woke up to the announcment that we were approaching dover, managed to get out my camera and capture some spectacular views from over England on the way to land.

Somewhere near the south coast


The Thames!


And a video of the landing.


All in all i wasnt happy in the slightest, i couldnt work because they didnt have the adapter for my laptop - which is my main complaint, my tv broke, ok i got moved up to first and thankyou but all i basically got was a bigger chair. The food wasnt good, the crew werent up to scratch.

Im seriously weighing up whether to travel elal again. Wasnt happy.

More trip reports to follow!

Thanx
Joeyby

16 replies: All unread, jump to last
 
User currently offlineSemsem From Israel, joined Jul 2005, 1779 posts, RR: 3
Reply 1, posted (8 years 3 months 3 weeks 16 hours ago) and read 9551 times:

I think Economy is better than C or F. LOL.

User currently offlineRoyisher From Israel, joined Aug 2003, 73 posts, RR: 1
Reply 2, posted (8 years 3 months 3 weeks 12 hours ago) and read 9358 times:

Nice report! Same b'fast I got on my flight to STN on Thursday.

User currently offline4xRuv From Israel, joined Dec 2003, 388 posts, RR: 2
Reply 3, posted (8 years 3 months 2 weeks 6 days 22 hours ago) and read 8995 times:

Probably it was non-rev.
The f/a usually don't know where the air marshals sit.

I said it before, and I'll say it again. LY has much work to do when it comes to service. Especially in C.


User currently offlineJoeyby From United Kingdom, joined Jul 2006, 59 posts, RR: 0
Reply 4, posted (8 years 3 months 1 week 3 days 5 hours ago) and read 8473 times:

agreed, thing is there isnt that much competition on the route, so i dont see how it will improve......

User currently offlineYVRtoYYZ From Canada, joined Mar 2004, 670 posts, RR: 0
Reply 5, posted (8 years 3 months 1 week 2 days 5 hours ago) and read 8256 times:

Quoting Joeyby (Thread starter):

All in all i wasnt happy in the slightest, i couldnt work because they didnt have the adapter for my laptop

Are there issues surrounding using a laptop battery during flight. I am aware of the restrictions that VS and others have put on certain computer company's laptops being used in-flight.

-YVRtoYYZ


User currently offlineDeltaGator From United States of America, joined Sep 2005, 6341 posts, RR: 13
Reply 6, posted (8 years 3 months 1 week 2 days 2 hours ago) and read 8210 times:

Quoting YVRtoYYZ (Reply 5):
Are there issues surrounding using a laptop battery during flight. I am aware of the restrictions that VS and others have put on certain computer company's laptops being used in-flight.

More likely they used Empower and they didn't have a plug to fit into his laptop. Dell has done a good job of making their plugs not work with many 3rd party systems. Dell of course has their pesky exploding battery issue right now which QANTAS and Korean have made policies about (not sure about VS.)

Another thing is most airlines with power systems tell you to pull the battery and not to charge it during the flight. Probably a combination of liability in case one of the batteries overcharges and blows up (less likely) or the inability of the system to provide full power to everyone's laptop during flight along with charging said laptops.

Quoting Joeyby (Thread starter):
As usual i requested the adapter for my laptop, I own a dell inspiron 6000, a laptop which i wouldve thought is quite popular.

I went back and looked and sure enough it was an Empower system and a Dell laptop. That was his problem. Dell is a pain in the butt with their AC plugs. I have the same issue with my Dell XPS to which Dell will gladly sell me another adapter with AC/cigarette/Empower plugs for another $150. That said I think Empower sucks as well and should be phased out in favor of the systems used on SQ and some of the other airlines with normal power.



"If you can't delight in the misery of others then you don't deserve to be a college football fan."
User currently offlineLY777 From France, joined Nov 2005, 2744 posts, RR: 2
Reply 7, posted (8 years 3 months 1 week 1 day 15 hours ago) and read 8124 times:

Quoting Joeyby (Reply 4):
agreed, thing is there isnt that much competition on the route, so i dont see how it will improve......

but BA competes with LY on that route, too!!!



אמא, אני מתגעגע לך
User currently offlineJoeyby From United Kingdom, joined Jul 2006, 59 posts, RR: 0
Reply 8, posted (8 years 3 months 1 week 1 day 7 hours ago) and read 8038 times:

Quoting DeltaGator (Reply 6):
That said I think Empower sucks as well and should be phased out in favor of the systems used on SQ and some of the other airlines with normal power.

couldnt have put it better myself, u are a truly respected user. (well by me at least)

Quoting LY777 (Reply 7):
but BA competes with LY on that route, too!!!

ye and thats it!!!! and DO NOT mention charter


User currently offlineJoeyby From United Kingdom, joined Jul 2006, 59 posts, RR: 0
Reply 9, posted (8 years 1 month 2 weeks 1 day 4 hours ago) and read 7412 times:

just to let you know, after such a horrid time, ive booked my flight with ba! leaving tomoro afternoon club world......expect a nice flight report

User currently offlineStar_world From Ireland, joined Jun 2001, 1234 posts, RR: 0
Reply 10, posted (8 years 1 month 2 weeks 1 day 1 hour ago) and read 7346 times:

May seem like an obvious question but why don't you just buy your own EmPower adapter to use on flights? Most airlines don't have any to give you in business class anyway, you usually have to have your own. It would cost $60 or so and that would be the end of the problems!

User currently offlineJycarlisle From , joined Dec 1969, posts, RR:
Reply 11, posted (8 years 1 month 2 weeks 4 hours ago) and read 7028 times:

Very nice and detailed trip report with nice photos.

Thank you for sharing.

Cheers,

Jeremy Carlisle


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8596 posts, RR: 54
Reply 12, posted (8 years 1 month 1 week 1 day 11 hours ago) and read 6603 times:
Support Airliners.net - become a First Class Member!

Nice report, despite your problems.

I must say that meal did not look particularly impressive, not what I'd expect in Business Class.

Look forward to the BA TR.

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineIcLCY From United Kingdom, joined Jun 2006, 256 posts, RR: 0
Reply 13, posted (8 years 1 month 1 week 1 day 5 hours ago) and read 6497 times:

Yr somewhere over the south coast is actually the reserviors of North East London - Tottenham/Edmonton & the mid Lea Valley- the dark green area to the right of those 'lakes' is Epping Forest. At the bottom of which is a darker area & thats Connaught Water.

Yr other 'Thames' pic is LCY & my house!


User currently offlineJoeyby From United Kingdom, joined Jul 2006, 59 posts, RR: 0
Reply 14, posted (8 years 1 month 1 week 1 day 2 hours ago) and read 6451 times:

Quoting BA319-131 (Reply 12):

I must say that meal did not look particularly impressive, not what I'd expect in Business Class

agreed it was an 'omlette' i still get angry.......almost 3 months ago now!

Quoting IcLCY (Reply 13):
Yr somewhere over the south coast is actually the reserviors of North East London - Tottenham/Edmonton & the mid Lea Valley- the dark green area to the right of those 'lakes' is Epping Forest. At the bottom of which is a darker area & thats Connaught Water.

Yr other 'Thames' pic is LCY & my house!

wow, that is really impressive, i know london quite well too but i just cant tell it from a birds eye view!


User currently offlineSK A340 From Sweden, joined Mar 2000, 845 posts, RR: 2
Reply 15, posted (8 years 1 month 5 days 19 hours ago) and read 6193 times:

Nice report, always wanted to fly El Al, and the 777.

You and I have the same birthday (and the same computer  Smile)

/Micke


User currently offlineA340600 From United Kingdom, joined Aug 2003, 4106 posts, RR: 51
Reply 16, posted (8 years 1 month 5 days 11 hours ago) and read 6071 times:

Quoting SK A340 (Reply 15):
the same computer )

Me 3 Wink Good report, what disappointing premium products though!

Sam Smile



Despite the name I am a Boeing man through and through!
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