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Adam Air KI 983: 22/SEP/06: SIN-CGK: Y Cabin  
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Posted (8 years 5 days ago) and read 18241 times:

Feedback always appreciated.

Trip Report: 007
Flight Category: Y-ISR (See Report End)
Date: 22-Sep-06
Dep.Arr.Time: 1045/1120/01:35hrs
Flight: ADAM AIR, KI 983, 546 miles
Routing: SIN-CGK
Aircraft: 735
Seat: Economy, 11A

I > Background:

Part of a month long amazing passage to India for a wedding, with some stops in Asia to see friends. Routing was CCS-MIA-EWR-SIN-CGK-SIN-CCU-DEL-CCU-BOM-CCU-IXZ-CCU-IXA-GAU-CCU-SIN-ICN-YYZ-EWR-CCS with a mix of J and Y class of travel. This focuses on the KI segment from SIN to CGK. Other trip reports for this trip will be EWR-SIN (SQ/J-Cabin), CGK-SIN (VF), CCU-DEL (SG), DEL-CCU (IC), CCU-BOM (S2), IXZ-CCU (DN), CCU-IXA (CD), IXA-GAU (IT), GAU-CCU (6E), CCU-SIN (SQ/J-Cabin), and ICN-YYZ (AC/J-Cabin). I think these reports will be “firsts” for revenue flights on SG, CD, IT and 6E and cover IXA, GAU and CCU-IXZ for the first time on Airliners.Net.

II > Pre-Flight:

a) Before Airport:
Booking for the sector was made using Adam Air’s website at www.adamair.co.id. Although the website was functionally 100% operational, I am a firm believer that a relatively unknown airline needs to have a crisp website to reassure travelers. KIs website felt cheap and I was disappointed at not being able to book my seat online. Moreover, none of their phone numbers in Indonesia or Singapore worked as I tried to make a seat assignment.

b) At Airport:
KI uses terminal 1 at Singapore’s Changi Airport. I am a fan of T1 despite the 1970s architecture due to the ability it gives to see airlines from a multitude of countries. At T1, KI uses the first check-in bay and had 3 counters open for the days flight. I had no problem checking in and did not have to wait in queue. The check-in process itself was slow as the agent had to verify the credit card, print a receipt, have me sign the card again … and since her printer did not print correctly, do the process all over again. However, I was happy at getting an exit window seat and smiled at the very old-school dot matrix boarding printout in bright orange, yellow, and green colors of Adam Air (the color scheme looks good.) The ground personnel were slightly confused as I had no hand or hold luggage. After check-in, I went to the fantastic viewing gallery before making my way slowly to the gate. At Singapore, you clear immigrations and head to the terminal duty free area before proceeding to the “sterile” gate area, each with its own security screening.

Soon boarding was called (probably better as otherwise I would have bought random stuff from the many shops @ Changi) … and this was done orderly despite their not being any embarkation by rows. Upon entering the aircraft, there were 2 FAs who ensured everyone got their seats right. Y load was around 65%.

Airport - External:

(Singapore Changi Terminal 1)
http://i90.photobucket.com/albums/k251/abrelosojosnow/1-3.jpg

Check-In:

http://i90.photobucket.com/albums/k251/abrelosojosnow/4-4.jpg

Airport - Internal:

http://i90.photobucket.com/albums/k251/abrelosojosnow/2-4.jpg
http://i90.photobucket.com/albums/k251/abrelosojosnow/3-4.jpg
(Duty Free Options, Terminal 1)
http://i90.photobucket.com/albums/k251/abrelosojosnow/5-4.jpg

Scenes of the tarmac:

http://i90.photobucket.com/albums/k251/abrelosojosnow/6-4.jpg
(VF’s 320 – which I would use later for my return flight)
http://i90.photobucket.com/albums/k251/abrelosojosnow/7-4.jpg

Boarding:

http://i90.photobucket.com/albums/k251/abrelosojosnow/8-4.jpg
http://i90.photobucket.com/albums/k251/abrelosojosnow/9-4.jpg

III> In-Flight:

a) Service Schedule + Impressions:
The short 1:20hrs flight meant a quick snack service and nothing more. Forms for entering Indonesia were also distributed prior to landing.

b) Aircraft + Seats:
KIs B737-500 was probably the worst maintained aircraft I have been on since flying J in BG in 2003. The aircraft was plane filthy … you don’t want to know what had been on the arm rest, seat pockets, and the folding trays in the arm rest. The signage and the bathroom showed their age, and during take-off and landing several of the luggage bins popped open … not too safe given the amount of stuff they contained! Saving it from complete disaster was the dark maroon leather seats, the generous legroom, and a very well integrated use of their corporate colors. Have I mentioned how much I like their colors by the way?! Recline for the leather seats was above average and trust me, the leather did make a difference.

Aircraft:

http://i90.photobucket.com/albums/k251/abrelosojosnow/10-4.jpg

Views from Aircraft:

(Competitor parked right next to us)
http://i90.photobucket.com/albums/k251/abrelosojosnow/11-3.jpg
(Royal Khmer Airlines – anyone have ideas about who these people are?)
http://i90.photobucket.com/albums/k251/abrelosojosnow/12-4.jpg
http://i90.photobucket.com/albums/k251/abrelosojosnow/13-4.jpg
http://i90.photobucket.com/albums/k251/abrelosojosnow/14-4.jpg

Seat Leg-Room:

(Slightly misleading as this was the exit row. But you can get a better sense from the seats next to me below)
http://i90.photobucket.com/albums/k251/abrelosojosnow/15-3.jpg

Seat Recline + Angle View:

http://i90.photobucket.com/albums/k251/abrelosojosnow/16-3.jpg

Cabin:

http://i90.photobucket.com/albums/k251/abrelosojosnow/18-3.jpg
http://i90.photobucket.com/albums/k251/abrelosojosnow/17-3.jpg
(Luggage Bin Opening During Take-Off)
http://i90.photobucket.com/albums/k251/abrelosojosnow/19-3.jpg

c) Meal + Beverage:
For a flight just over an hour, KI serves you a food-box which includes a loaf of bread and a rather dull cake. You get this with water and a serving of coffee. Don’t let the bright colored box fool you … the bread and cake were barely edible.

http://i90.photobucket.com/albums/k251/abrelosojosnow/20-3.jpg

d) Inflight Entertainment:
None – music, video, newspapers, or an in-flight magazine.

(Usually, I put pictures of boarding card and other paraphernalias here – note the sick bag with writings in Hindi!)
http://i90.photobucket.com/albums/k251/abrelosojosnow/24-2.jpg

e) Crew:
KIs crew displayed typical south-east Asian charm. They did the best with the average tools and were charming to pose for a group photo for me. They spent around 20 minutes getting pretty for the snapshot below. I also liked the fact that used my first name to address me throughout the flight after I had expressed my interest to take a snap of them.

http://i90.photobucket.com/albums/k251/abrelosojosnow/21-3.jpg

IV> Post-Flight:

Jakarta is no SIN or KUL. However, it is clean and notches above MNL … a city/country I compare JKT/Indonesia with often. Inspired by traditional Balinese architecture, CGK is an open airy terminal. One gripe was the immigration lines though which took forever.

Jakarta Airport:

(Tarmac Area View)
http://i90.photobucket.com/albums/k251/abrelosojosnow/22-2.jpg
(Internal Arrival Area)
http://i90.photobucket.com/albums/k251/abrelosojosnow/23-2.jpg

V> Impressions + Scores:

With a plethora of choices on the SIN-CGK market, Adam Air should fill capacity for those most price sensitive (and there are a considerable amount of low-skilled Indonesians working in Singapore.) KI’s strong point is a lean operation done with charming cabin crew. However, the rest of their operation … from the website to their aircrafts feels very “fly-by-night.” I did not feel 100% safe onboard their B735. Would I fly them again? Probably if the schedule worked in my favor; however, I would rather spend USD 20-35 to fly something more reassuring.

Reservation: 6.0
Check-In: 6.5
Lounge: n/a
Boarding: 7.5
Seat: 6.0
Aircraft Overall Ambience: 2.0
IFE: 5.0
Crew Service: 8.0
Food: 3.5
Beverages: 5.0
Amenity Kits + Others Freebies: 5.0 (standard default score)
Disembarkation: 8.0
On-Time Record: 10.0
OVERALL IMPRESSION: 6.04

(Scores are based on comparison with other airlines in THAT class of service – No comparison of Y vs. F for example)

VI> Other Trip Reports:

1/ Avianca: BOG-LIM: 07/06/06: 7.09pts: Y-IMR
2/ Air Tran: EWR-MDW: 08/02/06: 6.73pts: Y-DMR
3/ West Jet: YYC-YVR: 09/05/06: 7.14pts: Y-DLR
4/ Air Canada: YYZ-YVR: 09/02/06: 5.92pts: Y-DLR
5/ Air Canada: ALB-YYZ: 09/01/06: 5.88pts: Y-ISR
6/ Singapore Airlines: EWR-SIN: 09/20/06: 7.81pts: J-ILR

(Note on Codes: Y – Economy, J – Business, F – First :: I/D – International/Domestic :: SR/MR/LR – Short/Medium/Long Haul :: I have designed these codes so people don’t believe my scores are comparing apples and oranges)

VII> Other Pictures:
(Indonesian Immigration Forms)
http://i90.photobucket.com/albums/k251/abrelosojosnow/25-2.jpg

[Edited 2006-10-18 18:56:29]


Live, and let live.
20 replies: All unread, jump to last
 
User currently offlineDoor5Right From United Kingdom, joined Dec 2005, 707 posts, RR: 16
Reply 1, posted (8 years 4 days 23 hours ago) and read 18213 times:

A very interesting and informative report indeed, Mr. Abrelosojos. I nearly flew with Adam Air once when they flew out of Penang but a broken crown prevented me! Nice to read about an airline relatively unknown to most.


My soul is in the sky...
User currently offline9V From China, joined Aug 2008, 0 posts, RR: 0
Reply 2, posted (8 years 4 days 23 hours ago) and read 18206 times:

Thanks for sharing. The crew look nice.  hot 

User currently offlineAbrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 3, posted (8 years 4 days 23 hours ago) and read 18198 times:

Quoting 9V (Reply 2):
Thanks for sharing. The crew look nice.

= They most certainly do ... I knew the picture would be well liked. Really good crew though. Perfect ambassadors for Indonesian hospitality.

Cheers,
A.



Live, and let live.
User currently offline767747 From United States of America, joined Jan 2005, 1951 posts, RR: 24
Reply 4, posted (8 years 4 days 22 hours ago) and read 18174 times:
Support Airliners.net - become a First Class Member!

Great report and nice pictures!!!

767747


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8561 posts, RR: 54
Reply 5, posted (8 years 4 days 4 hours ago) and read 17855 times:
Support Airliners.net - become a First Class Member!

Great report, don't recall too many Adam Air TR's.

Quoting Abrelosojos (Thread starter):
The aircraft was plane filthy … you don’t want to know what had been on the arm rest, seat pockets, and the folding trays in the arm rest

- I've never been on a really scummy plane, worst one was an Easyjet 733 on the last flight on the day, AMS-LGW, but even that was not too bad.

Enjoyed the pictures though hate the interior c/s, that maroon seating is just nasty!

Regards

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 6, posted (8 years 4 days 2 hours ago) and read 17831 times:

Quoting BA319-131 (Reply 5):
Enjoyed the pictures though hate the interior c/s, that maroon seating is just nasty!

= Haha - beauty is definitely in the eyes of the beholder. I actually liked their color scheme - it was very striking.

-A.



Live, and let live.
User currently offlineUK_Dispatcher From United Arab Emirates, joined Dec 2001, 2595 posts, RR: 30
Reply 7, posted (8 years 4 days 2 hours ago) and read 17825 times:

Great report & pics. I saw a number of Adam Air aircraft in CGK back in February and really liked their colourscheme. I believe they also have a B732 which I flew on 18 years ago with Dan Air. Next time I am in Indonesia I hope I get the chance to fly them.

Many thanks for sharing your experience.


User currently offlineAfterburner From Indonesia, joined Jun 2005, 1213 posts, RR: 1
Reply 8, posted (8 years 3 days 14 hours ago) and read 17729 times:

Great report and pictures, although I am relieved that that you arrived safely in Jakarta. Why? FYI, AdamAir, partially owned by the Speaker of Indonesian Parliament, is notoriously known (at least among Indonesian aviation enthusiasts) as the Indonesian airline with the worst maintained fleet. Their last press-release said that they postponed the operation of their new A320s because Airbus cannot deliver the aircraft in time. The truth is, there has no confirmed order from them to Airbus yet!

User currently offlineAbrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 9, posted (8 years 3 days 13 hours ago) and read 17702 times:

Quoting Afterburner (Reply 8):
Great report and pictures, although I am relieved that that you arrived safely in Jakarta. Why? FYI, AdamAir, partially owned by the Speaker of Indonesian Parliament, is notoriously known (at least among Indonesian aviation enthusiasts) as the Indonesian airline with the worst maintained fleet. Their last press-release said that they postponed the operation of their new A320s because Airbus cannot deliver the aircraft in time. The truth is, there has no confirmed order from them to Airbus yet!

= Ya, I had read some of the horror stories ... but I am addicted to fly as many airlines as I can.

-A.



Live, and let live.
User currently offlineSkyvanMan From United States of America, joined Aug 2004, 224 posts, RR: 0
Reply 10, posted (8 years 3 days 11 hours ago) and read 17675 times:

Good report, I really like to read reports of airlines I'll likely never get, or necessarily want to fly on.


The 3 best planes of all time: Shorts Skyvan, 330 and 360
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 11, posted (8 years 1 day 9 hours ago) and read 17521 times:

Quoting SkyvanMan (Reply 10):
or necessarily want to fly on.

= Haha. I see how it is  Wink.

-A.



Live, and let live.
User currently offlineSafs From Australia, joined Dec 2005, 199 posts, RR: 0
Reply 12, posted (8 years 1 day 7 hours ago) and read 17498 times:

Great trip report. I can't remember ever reading a report on Adam Air. The seat colour scheme is, well, very interesting indeed! I can tell just how much you love it, too!  laughing 

User currently offlineMilesDependent From Australia, joined Sep 2001, 857 posts, RR: 0
Reply 13, posted (8 years 1 day 3 hours ago) and read 17445 times:

Great report - LOVED the crew photo. Also liked the one taken outside at SIN with the army guy glaring at you Big grin Very bold of you to take a photo with that guy, considering the size of his rifle.

I flew on KI DPS-CGK in early 2005, on their 732, and it was "interesting", to say the least. Very badly maintained plane and the crew could barely speak English. Also, the turbulence on that flight was the worst I have experienced (and I've flown more than 500k miles). I remember it was getting really bumpy but the crew were still in the aisles - any other airline would have had the crews seated for sure. Then it went really smooth and the captain comes on the PA and says "crew to your seats". I knew we were in for it, and boy, it was on for young and old, bouncing around all over the place for a solid 10 minutes. It was as if the pilot headed straight through a CB.

Anyway, thanks for bring back my own KI memories, and thanks for a great report. Look forward to reading your other reports!


User currently offlineAbrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 14, posted (8 years 19 hours ago) and read 17375 times:

Quoting MilesDependent (Reply 13):
Also liked the one taken outside at SIN with the army guy glaring at you Very bold of you to take a photo with that guy, considering the size of his rifle.

= Haha. Ya, I was on a mission during this trip to make some good trip reports. Minutes later, this guy came up to me and asked what I was doing. We spent a few minutes bonding and then I told him to go check A.Net. Needless to say, he has done so and we are in email contact  Smile!

I am glad you liked the report. Thank you.

Cheers,
A.



Live, and let live.
User currently offlineMandala499 From Indonesia, joined Aug 2001, 6921 posts, RR: 76
Reply 15, posted (8 years 9 hours ago) and read 17329 times:

Abrelosojos,
Glad you made it alive on that trip Big grin
As for the maintenance standards, enough said...
As for the cabin crew, Adam is known to be very friendly and narcisstic... which is good for the cameras  Smile

Mandala499



When losing situational awareness, pray Cumulus Granitus isn't nearby !
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 16, posted (7 years 12 months 2 days 23 hours ago) and read 17213 times:

Quoting Mandala499 (Reply 15):
As for the cabin crew, Adam is known to be very friendly and narcisstic... which is good for the cameras

= LOL! Do you work for competitor Mandala  Wink? In reflection, I am glad I made it alive - since all the Indonesian A.Netters seem very concerned about my health!

Cheers,
A.



Live, and let live.
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 17, posted (7 years 9 months 2 weeks 3 days 2 hours ago) and read 16554 times:

Quoting Abrelosojos (Thread starter):
was probably the worst maintained aircraft



Quoting Abrelosojos (Reply 16):
In reflection, I am glad I made it alive - since all the Indonesian A.Netters seem very concerned about my health!

= I was just re-reading this report in light of Adam Air's recent sad crash. Eerily, the above two quotes stick out.

RIP,
A.



Live, and let live.
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4756 posts, RR: 25
Reply 18, posted (7 years 9 months 2 weeks 2 days 17 hours ago) and read 16418 times:

Those cabin crew that were in the photo... I hope none of them are in the ill-fated plane.


Welcome to my starry one world alliance, a team in the sky!
User currently offlineLp0815 From Singapore, joined Oct 2005, 219 posts, RR: 1
Reply 19, posted (7 years 9 months 2 weeks 2 days 15 hours ago) and read 16332 times:

Quoting Ryanair!!! (Reply 18):
Those cabin crew that were in the photo... I hope none of them are in the ill-fated plane.

I couldn't help but think the same, too:
"Might be that one or some or all of them are no more there.....!"

Have they found the wreckage now?
Afaik no, right?



Time waits for nobody
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5124 posts, RR: 55
Reply 20, posted (7 years 9 months 2 weeks 2 days 14 hours ago) and read 16310 times:

Quoting Lp0815 (Reply 19):
Quoting Ryanair!!! (Reply 18):
Those cabin crew that were in the photo... I hope none of them are in the ill-fated plane.

I couldn't help but think the same, too:
"Might be that one or some or all of them are no more there.....!"

Have they found the wreckage now?
Afaik no, right?

= The first thing I did was blow up the picture and see the names and then compare it with the list of crew on the ill-fated flight. I dont think they were on. That would have been even more sad.

-A.



Live, and let live.
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