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SpiceJet SG 616: 25/SEP/06: CCU-DEL: Y Cabin  
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5126 posts, RR: 55
Posted (8 years 1 month 1 week 2 days 14 hours ago) and read 23237 times:

Feedback always appreciated.

Trip Report: 009
Flight Category: Y-DMR (See Report End)
Date: 25-Sep-06
Dep.Arr.Time: 1820/2035/02:15hrs
Flight: SPICE JET, SG 616, 816 miles
Routing: CCU-DEL
Aircraft: 738
Seat: Economy, 16F

I > Background:

Part of a month long amazing passage to India for a wedding, with some stops in Asia to see friends. Routing was CCS-MIA-EWR-SIN-CGK-SIN-CCU-DEL-CCU-BOM-CCU-IXZ-CCU-IXA-GAU-CCU-SIN-ICN-YYZ-EWR-CCS with a mix of J and Y class of travel. This focuses on the SG segment from CCU to DEL. Other trip reports for this trip will be EWR-SIN (SQ/J-Cabin), SIN-CGK (KI), CGK-SIN (VF), DEL-CCU (IC), CCU-BOM (S2), IXZ-CCU (DN), CCU-IXA (CD), IXA-GAU (IT), GAU-CCU (6E), CCU-SIN (SQ/J-Cabin), and ICN-YYZ (AC/J-Cabin). I think these reports will be “firsts” for revenue flights on SG, CD, IT and 6E and cover IXA, GAU and CCU-IXZ for the first time on Airliners.Net.

II > Pre-Flight:

a) Before Airport:
Booking was made using Spice Jet’s clear easily navigable website (www.spicejet.com) which lists the various fare categories, restrictions, and related fares. After booking the flight, you can select a seat (exit-rows blocked.) You can even come back as many times as you want to change your flight, your seat, etc. Clean and nimble, SGs websites functionality is amongst the best in the world.

b) At Airport:
I did what most Calcuttans apparently don’t do … take public transport to the airport. From Park Street (downtown area), I took the subway to Dum Dum (final station) before connecting on the suburban train network which took me right to the domestic terminal. It is really convenient and I wonder if Indians will get used to the idea. The outside of Netaji Subhas Chandra Bose Airport (NSCBIA) follows the traditional socialist design … I call it the “Indian Airport Design School” (IADS) and is nothing to write home about. In fact, without signs, its hard to distinguish between some of the airports at major Indian cities. Anyways, after a thorough scrutiny of my eticket, I was inside the rather well-lit terminal which was miles different from outside. Post another eticket inspection, I was checked in by the professional ground staff who promptly responded to my request for an exit window seat. Since the flight was on time, I made it through security and waited to be bused to my aircraft. As with every other flight in India, there was a large line as soon as the flight was announced. We were bused to the 738 parked on the tarmac where entry was both through front and back doors. The 738 looked smart and I was greeted with a smile upon entering the aircraft. Y load was around 80%.

Airport - External:

(Netaji Subhas Chandra Bose Airport Domestic Terminal, Calcutta)
http://i90.photobucket.com/albums/k251/abrelosojosnow/1-6.jpg
(Outside departing board)
http://i90.photobucket.com/albums/k251/abrelosojosnow/2-6.jpg

Check-In:

http://i90.photobucket.com/albums/k251/abrelosojosnow/3-6.jpg

Airport - Internal:

http://i90.photobucket.com/albums/k251/abrelosojosnow/4-6.jpg
http://i90.photobucket.com/albums/k251/abrelosojosnow/5-6.jpg
(Other airlines check-in counters)
http://i90.photobucket.com/albums/k251/abrelosojosnow/6-6.jpg
(Post clearing personal security check, you enter the gate seating area, and this board tells you the gate number. In India, you cant enter here until your flight has been called for security checks)
http://i90.photobucket.com/albums/k251/abrelosojosnow/7-6.jpg

Scenes of the tarmac:

NONE

Boarding:

(I never understand the Indo-Latin mentality of rushing to board a plane when you already have seat assignments)
http://i90.photobucket.com/albums/k251/abrelosojosnow/8-6.jpg
(SG Bus)
http://i90.photobucket.com/albums/k251/abrelosojosnow/9-6.jpg

III> In-Flight:

a) Service Schedule + Impressions:
Service on board includes small water before takeoff and a warmly-baked cookie served soon after take-off and that’s pretty much it.

b) Aircraft + Seats:
The 738s were clean and the red carpeting added some extra air of sophistication. While the recline was abysmal, the legroom was not too shabby though. However, leather seats would have been a good addition. These aircrafts come from the Americas for sure as signage is in Spanish … it made me happy  Smile.

Aircraft:

http://i90.photobucket.com/albums/k251/abrelosojosnow/10-6.jpg

Views from Aircraft:

NONE

Seat Leg-Room:

http://i90.photobucket.com/albums/k251/abrelosojosnow/11-5.jpg

Seat Recline + Angle View:

http://i90.photobucket.com/albums/k251/abrelosojosnow/12-6.jpg
http://i90.photobucket.com/albums/k251/abrelosojosnow/13-6.jpg

Cabin:

http://i90.photobucket.com/albums/k251/abrelosojosnow/14-6.jpg
http://i90.photobucket.com/albums/k251/abrelosojosnow/15-5.jpg
(Se Habla Espanol!)
http://i90.photobucket.com/albums/k251/abrelosojosnow/16-5.jpg

c) Meal + Beverage:
Service on the 2 hour flight included hot cookies and bottles of water. Nothing more.

http://i90.photobucket.com/albums/k251/abrelosojosnow/17-5.jpg

d) Inflight Entertainment:
No audio-visual entertainment. Inflight magazine was of average capacity.

http://i90.photobucket.com/albums/k251/abrelosojosnow/18-5.jpg

e) Crew:
SGs crew does not have the natural warmth of IC or even 9W. They seemed extremely well-rehearsed … as you can tell from one of the pictures, I did not get the one hand folded on the back response to all queries. However to their credit, they were thoroughly professional and responded to many requests from travelers.

IV> Post-Flight:

Arrival @ DEL was smooth. SG uses Terminal 1B where bags came fast and there was not a long line in front of the pre-paid taxi booth.

Delhi’s Indira Gandhi Airport, Terminal 1B:

http://i90.photobucket.com/albums/k251/abrelosojosnow/19-5.jpg
http://i90.photobucket.com/albums/k251/abrelosojosnow/20-5.jpg

V> Impressions + Scores:

SpiceJet does the job of getting you from point A to B in safe convenient and timely manner. It is nothing more than that and does not pretend to be. A thoroughly efficient airline, I like SGs overall simplicity with a dash of class provided by its name and branding. Think Virgin with a lot less frills. I would definitely fly them again.

Reservation: 9.0
Check-In: 8.0
Lounge: n/a
Boarding: 5.0
Seat: 6.0
Aircraft Overall Ambience: 8.0
IFE: 5.0
Crew Service: 7.0
Food: 5.0
Beverages: 5.0
Amenity Kits + Others Freebies: 5.0 (standard default score)
Disembarkation: 8.0
On-Time Record: 9.0
OVERALL IMPRESSION: 6.67

(Scores are based on comparison with other airlines in THAT class of service – No comparison of Y vs. F for example)

VI> Other Trip Reports:

1/ Avianca: BOG-LIM: 07/06/06: 7.09pts: Y-IMR
2/ Air Tran: EWR-MDW: 08/02/06: 6.73pts: Y-DMR
3/ West Jet: YYC-YVR: 09/05/06: 7.14pts: Y-DLR
4/ Air Canada: YYZ-YVR: 09/02/06: 5.92pts: Y-DLR
5/ Air Canada: ALB-YYZ: 09/01/06: 5.88pts: Y-ISR
6/ Singapore Airlines: EWR-SIN: 09/20/06: 7.81pts: J-ILR
7/ Adam Air: SIN-CGK: 09/22/06: 6.04: Y-ISR
8/ Valuair: CGK-SIN: 09/22/06: 5.04: Y-ISR

(Note on Codes: Y – Economy, J – Business, F – First :: I/D – International/Domestic :: SR/MR/LR – Short/Medium/Long Haul :: I have designed these codes so people don’t believe my scores are comparing apples and oranges)

VII> Other Pictures:
(Calcutta Metro which took me to the airport)
http://i90.photobucket.com/albums/k251/abrelosojosnow/22-3.jpg
(@ arrival @ DEL, scene from my window)
http://i90.photobucket.com/albums/k251/abrelosojosnow/21-5.jpg


Live, and let live.
12 replies: All unread, jump to last
 
User currently offlineGamps From United States of America, joined Jul 2003, 469 posts, RR: 1
Reply 1, posted (8 years 1 month 1 week 2 days 11 hours ago) and read 23141 times:

Quoting Abrelosojos (Thread starter):
I call it the “Indian Airport Design School” (IADS) and is nothing to write home about. In fact, without signs, its hard to distinguish between some of the airports at major Indian cities.

haha...excellent observation! Even the sign "ISO9001 certified" is identical, not to mention the typical phenyl smell.

Thanks for all the recent reports. Also for taking photos of Indian airports. It is surprising that there are so few photos of Indian airports on the net.

How did Spicejet compare to Jet Airways or IC in terms of pricing for the same route?

Rgds
G


User currently offlineAbrelosojos From Venezuela, joined May 2005, 5126 posts, RR: 55
Reply 2, posted (8 years 1 month 1 week 2 days 11 hours ago) and read 23131 times:

Quoting Gamps (Reply 1):
haha...excellent observation! Even the sign "ISO9001 certified" is identical, not to mention the typical phenyl smell.

= To their credit though, CCU's interior is pretty decent. My favorite Indian airport is featured at a later report. Also, the washrooms in DEL were significantly better than before and deviating from IADS.

Quoting Gamps (Reply 1):
It is surprising that there are so few photos of Indian airports on the net.

= Hopefully this will change.

Quoting Gamps (Reply 1):
How did Spicejet compare to Jet Airways or IC in terms of pricing for the same route?

= CCU-DEL AFAIR was (pre-tax) SG (INR 999), IC (INR 2875), 9W (INR 3800), and IT (INR 4000+).

Cheers,
A.



Live, and let live.
User currently offlineVasu From United Kingdom, joined Apr 2005, 3966 posts, RR: 0
Reply 3, posted (8 years 1 month 1 week 2 days 6 hours ago) and read 22939 times:

So... anyone know where the aircraft came from... before being with Spicejet?

User currently offlineBlrsea From India, joined May 2005, 1426 posts, RR: 3
Reply 4, posted (8 years 1 month 1 week 2 days 1 hour ago) and read 22851 times:

Good report. SpiceJet is expanding slowly but in more organized manner compared to DN.

Quoting Abrelosojos (Thread starter):
Service on the 2 hour flight included hot cookies and bottles of water. Nothing more.

Where is the cookie? Big grin

Quoting Abrelosojos (Thread starter):
SGs crew does not have the natural warmth of IC or even 9W. They seemed extremely well-rehearsed … as you can tell from one of the pictures,

Didn't see the crew in any photo in the report Sad


User currently offlineVasu From United Kingdom, joined Apr 2005, 3966 posts, RR: 0
Reply 5, posted (8 years 1 month 1 week 1 day 21 hours ago) and read 22777 times:

Quoting Blrsea (Reply 4):
Where is the cookie? Big grin

It must've been a good one! gobbled down before the chance to take a photo of it...!


User currently offlineAbrelosojos From Venezuela, joined May 2005, 5126 posts, RR: 55
Reply 6, posted (8 years 1 month 1 week 1 day 15 hours ago) and read 22677 times:

Quoting Vasu (Reply 3):
So... anyone know where the aircraft came from... before being with Spicejet?

= Anyone? I am curious too.

Quoting Blrsea (Reply 4):
Didn't see the crew in any photo in the report

= The lead FA said that photographing cabin crew in uniform is against company policy. I was too tired to argue.

Quoting Vasu (Reply 5):
Quoting Blrsea (Reply 4):
Where is the cookie? Big grin

It must've been a good one! gobbled down before the chance to take a photo of it...!

= Ya, guilty as charged. I drowned the cookie ... it was freshly baked and the whole plane smelt like warm cookies for a while. Aaw.

-A.



Live, and let live.
User currently offlineKaran69 From India, joined Oct 2004, 2893 posts, RR: 18
Reply 7, posted (8 years 1 month 5 days 12 hours ago) and read 22416 times:

Good report, seems to me that SJ has earned itself quite a reputation as a decent LCC.

It will be good to compare with DN when you write your report about them

Karan


User currently offlineJustbala From India, joined Feb 2006, 169 posts, RR: 0
Reply 8, posted (8 years 1 month 5 days 12 hours ago) and read 22413 times:

Great report.. its nice to see a diff perspective to Indian aviation..

Quoting Abrelosojos (Thread starter):
I call it the “Indian Airport Design School” (IADS)

Cudnt agree with you more!!  Smile But I think we are soon getting away from it. Especially with the new domestic terminal 1B at BOM and the new Intnl airport @ BLR. Hopefully we cud have airports that we are finally proud of!!



Flown IC , 9W , SQ , SV , GF , S2 , LX , IT , LH , OS , DN , AC , MH , 6E , MI , AA , TG , EK , QR , SG , TK , KW, UA ,
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8578 posts, RR: 54
Reply 9, posted (8 years 1 month 5 days 12 hours ago) and read 22411 times:
Support Airliners.net - become a First Class Member!

Another good report, thanks for the posts and the informative details.

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlinePLANAR From United States of America, joined Dec 2006, 155 posts, RR: 0
Reply 10, posted (7 years 4 months 3 weeks 4 days 13 hours ago) and read 20804 times:

Quoting Abrelosojos (Reply 2):
To their credit though, CCU's interior is pretty decent. My favorite Indian airport is featured at a later report. Also, the washrooms in DEL were significantly better than before and deviating from IADS.

I guess DEL and BOM are getting better due to the private enterprises handling them. I think they are DIAL (Delhi International Airport Limited) and MIAL (Mumbai International Airport Limited) respectively.

As is becoming usual now - your reports are par excellence.

I am awaiting your BOM report though - Have you put it up yet?



Flim-Flam Balderdash...
User currently offlineSXDFC From United States of America, joined Dec 2007, 2423 posts, RR: 22
Reply 11, posted (6 years 10 months 3 weeks 5 days 17 hours ago) and read 19691 times:



Quoting Vasu (Reply 3):
So... anyone know where the aircraft came from... before being with Spicejet?

The a/c is VT-SPH and she was N331TZ with American Trans Air. I noticed this as well since most of Spicejet's fleet is new correct? The Seats however I doubt came from ATA as they from what I have heard have leather seating.

VT-SPH


View Large View Medium
Click here for bigger photo!

Photo © C.P.Satyajit



N331TZ


View Large View Medium
Click here for bigger photo!

Photo © Phil Derner Jr. - NYCAviation



Maybe this a/c has been elsewhere aside from ATA and Spicejet?



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently onlineB747forever From Sweden, joined May 2007, 17126 posts, RR: 10
Reply 12, posted (6 years 10 months 3 weeks 5 days ago) and read 19597 times:



Quoting SXDFC (Reply 11):
noticed this as well since most of Spicejet's fleet is new correct?

That is true, Old ones are VT-SPE/C/D/H/G/V.



Work Hard, Fly Right
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