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Sunshine State To City-State: MIA-SIN AA/BA In J  
User currently offlineCoal From United States of America, joined Aug 2006, 2129 posts, RR: 10
Posted (8 years 1 month 1 week 4 days 8 hours ago) and read 8468 times:

Background

So after 6 months of graduating and a fruitless job-hunt, my big break finally came in mid-September. I got offered a position in the graduate program of the biggest mining company in the world. My contract would initally be for three years, and would include rotations in several of the major marketing hubs for the company, namely Singapore and The Hague, with smaller offices scattered around Asia, Europe, and the Americas. My first rotation was to be in Singapore, and I got really excited because I have travelled extensively through the Americas and Europe, but I had never been to Asia before. This was a wonderful opportunity both for my professional and personal development. My e-tinerary came in late October and indicated I would fly AA Business from MIA to LHR and continue on BA Club World from LHR to SIN. I would also be riding on the 777 for the first time!

Airline: American Airlines
Flight: 56
Dep: 20:10 Oct 31st 2006
Arr: 09:45 Nov 1st 2006
Aircraft: Boeing 777-200
Seat: 13G

Pre-flight

This report will not contain pictures. However, I will try to detail the trip as much as possible to make up for the lack of them. Furthermore, I will admit that I am embarrassed to take pictures of the whole flying experience. It just looks too amateurish, but kudos to those who don't care! Anyway, on to the report...

I left my parent's place in Broward County quite early, considering I had to drop off my car at the dealership where I was to sell it. It was quite emotional seeing my car being taken away from me. We had just been together for over a year, and I wasn't looking forward to going back to riding the bus and the subway. Call it an American thing (although it isn't!), but cars are not only convenient in the sense they take you from one place to the other, but you have your personal space, your choice of music, and you don't have to stand around a bus stop waiting for it to arrive.

In any case, I got to MIA around 6pm and proceeded to buy a lock for one of my suitcases. With the new rules after what happened (or better, what didn't happen) in London on August 10th, I was only allowed a carry-on with dimensions of up to 56cm. My roll-on-board clearly exceeded this. I then proceeded to the First/Business class check-in counter. Being MIA, it was quite crowded, mostly with Argentinian passengers headed to EZE. I gave my paperwork to the CSA, who took longer than usual to give me tickets for both legs. Good thing is he attached some OW priority tags on my luggage, so at least I knew they would be coming out the carrousel quickly.

Having about an hour to spare before boarding time, I went with family and friends to the Top of the Port snack bar. It's a nice, open eatery with a pool and a track surrounding it. Unfortunately, it's still closed for repairs, and it has been like this for years now! Anybody know why? In any case, we ended up at the food court by the Bacardi Bar and had some light snacks. 19:25 came by pretty quick, and since I had the SSSS printed on my card, I knew I'd have to get to the TSA checkpoint early.

Once at the TSA checkpoint, I didn't even ask for a fast-track line for premium passengers, since I knew I would have to go through the GE air-blowing machine. The extra check was painless, and I was on my way to gate A10. I did get a chance to go to the Admirals Club, although my stay there was not long. Since Concourse A is one of the recently renovated areas, the Admirals Club is very nice, especially compared to some of the older ones at JFK that I've been to. Nice seating areas as well, although I still can't get over the fact that you get one complimentary drink and have to pay for the rest. This is truly unacceptable. For a ticket that cost over 5 grand, I would expect free drinks all around. My choice was Orangina, and although they (obviously!) did not have any, the bar girl kindly mixed some OJ and sparkling water and got the mix pretty right! A quick check of the email to see if my Godmother was still meeting me for lunch in London, and it was off to gate A 10 where boarding was well underway.

Flight
We boarded through 2L, between the galley that separates First class and Business class. I was very excited to fly on the 777. Most of my trips have been on the 744, and I do love the Queen of the Skies. But I had heard about the comfort and quiet of the 777 cabin, and I was looking forward to experiencing it. I quickly found my seat, 13G, stored my stuff, and said hello to my seat mate for the next 8/9 hours.

One of the F/A's immediately came over and offered me a drink, but no news paper. It's just one of those things that I don't really like about flying US airlines internationally. I would've chosen BA all the way, but then I wouldn't have gotten the AAdvantage miles b/w the MIA-LHR sector. Oh well. The captain came on and told us we would be leaving the gate shortly. As we pushed back, I started chatting with my seat mate, who worked in the pharmaceutical industry. We actually chatted for quite a while, when I noticed we were already on the runway reaching rotation! The stupid guy had not bothered to open any of the three windows he had at his disposal. I really don't get those people who request a window and end up never opening it.

Menus were soon distributed, and the choices were quite good, esp for an American airline. The choice was an appetizer of warm nuts (Satay, or maybe a prawn salad would've been much classier), along with a salad and choice of beef, chicken, crab cakes, and ravioli. As my seat mate took his whole order at once, he told me about certain sleeping pills he took and how he would be waking up feeling like a million dollars. He gave me a pack of two, for me to take on this flight. I accepted them, then later went to the toilet and dispossed of them. I'm not a little kid anymore, but I never take candy from strangers. At this time, the crew also distributed the Bose QC2 headphones. I was eager to use them, as the cabin was already quite quiet compared to other a/c, so the headphones would make for a good night's sleep.

I opted for the ravioli, which were filled with meat, and came along with some tortellini filled with ricotta cheese. It was actually a VERY large portion, even for restaurant standards. I guess AA uses quantity to make up for quality. They were not at all bad though, and did get me quite full. This was accompanied by an Australian Shiraz, which was quite good.

Dessert was a really good chocolate ice cream, and this was followed by the coffee service.

IFE consisted of about 8 channels of a selection of movies and variety shows, ie. CBS Eye on American (which I think is really, really bad programming). I ended up watching half of Click, which I found mildly amusing. I didn't find anything else of my liking, so I decided to really make use of the Bose QC2s. I plugged them in to my iPod, reclined the seat, and went straight to sleep. I must say I did manage to get a good 4/5 hours of sleep, which is quite amazing 'cause usually I cannot sleep on a plane, even if it's in Business. AA's business seats do not recline fully, but they're still comfortable. I wonder if/when they will install the new business class seats on the 777. You would imagine they would work on those before the 767s. Oh well. Nonetheless, I found that the older style, grey leather seats were much more comfortable. You can still find those in selected A300 cabins. The seats currently on the 777 are much comparable to those in Premier Class on Aer Lingus' A330s.

As I woke up to the smell of breakfast, I went to the toilet to get some water on my face and get a little refreshed. When I came back it was time to sit down for breakfast. A cheese omelet and a croissant would do today, along with two cups of coffee.

About 30 mins after breakfast was served, the captain came on annoucing our descent into London. The descent and approach was actually quite quick, and I don't recall being put on a holding pattern, as it is so usual at LHR. We made our way through central London, getting some nice views of the famous landmarks, and lined up with rwy 27R. After touching down, we stopped smack in the middle of the taxiway next to an AC A330. The captain told us that we were early and had to wait for a bird to vacate the gate. Well, the anticipated 5 minute wait ended up in a 35 minute wait, and the suspect turned out to be a VS A346. Soon after we got rolling behind an SQ 744 and were parked at Terminal 3.

Post-flight

As we deplaned, I noticed there were immigration officers standing at the end of the jetway. The only explanation I could find for this was that as the flight originated in Miami, there were probably many people connecting from Latin America, and of course, sadly they always are suspects at airports, not unlike the Arabs. Funny enough, I was pulled aside for interrogation. Just a few questions about where I came from, where I was heading to, what was the purpose of the trip, and whether or not I would be spending time in central London. Questioning done, I ventured to search for the American Airlines' arrival lounge. Now, on the American Way mag it appeared to be within the gate area, next to gate 20-something. As I couldn't find it, I decided to make my way to immigration with the idea of taking a shower already vanishing in my head. But good for me, I discovered the lounge is past immigration and the greeting area. As I imagine the bulk of AA flights from the US gets to London very early, 10am seemed like the perfect time to go to the arrivals lounge. Just as I expected, I was the only person in the lounge. I got the keys to one of the bigger shower rooms and quite enjoyed the refreshing shower. A few cups of coffee to be fully awake, some pastries, and a quick check on the email to confirm the location of my lunch meeting with my Godmother. By 11am I was boarding the Heathrow Express and 15 mins later I was at Paddington station getting on the tube to Victoria.

Next leg follows in the next post.

If you've read this far, please read part two that follows and leave a comment in order to improve my TR's.

Coal

[Edited 2006-11-11 14:47:29]


Nxt Flts: SQ SYD-SIN-DEL-SIN-SYD | VA SYD-DPS-SYD
13 replies: All unread, jump to last
 
User currently offlineCoal From United States of America, joined Aug 2006, 2129 posts, RR: 10
Reply 1, posted (8 years 1 month 1 week 4 days 6 hours ago) and read 8306 times:

Erm... here is part two

Airline: British Airways
Flight: 11
Dep: 21:15 Nov 1st 2006
Arr: 17:50 Nov 2nd 2006
Aircraft: Boeing 747-400
Seat: 12D

Pre-flight

Following a really nice lunch at italian restaurant "Ask," I was back at Paddington at 2:30pm to take the Heathrow Express back. I would've spent more time in London, but it was cooler than I expected and I didn't feel like wandering around with a laptop on my shoulder for the rest of the afternoon. As I arrived at LHR, I was debating as to which lounge to go to. I had asked which one was the best on the Civ Av forum, and the consensus was that being in T4, I should opt for the lounge at gate 1. There was a really long line at security, as there were several BA flights leaving to the US. Luckily at LHR there is a fast track for First and Club World, so I didn't have to stand in the long line of people.

As I got to gate 1, I saw the entrance to the lounge was quite modern and trendy. I didn't get to see the top floor of the lounge, but I spent most of the time in the bottom floor helping myself to some finger food, coffee, and beer. All complimentary! AA should learn from BA. I read the Financial Times and most of the latest Economist, before I made my way to check my email, A.net, and a few other sites. Since I had so much time on my hands, I plugged in my laptop and played some episodes of the third season of the West Wing. I love that show! I found it really convenient that the BA lounge had US-style electric outlets.

Boarding time finally came, and I made my way to gate 7, which close to the lounge.

Flight

Boarding started and everyone crowded the gate until the agent put up the sign for First/Club World passengers. I was one of the first ones on the plane. As I entered the cabin, I noticed that the a/c was on at its fullest! Well, they should've waiting for us to get to Singapore before doing that. Very unpleasant! The really hot and tall F/A came around offering drinks and newspaper, alas they only had some evening edition news, but no FT or WSJ, let alone any American newspaper. But I still had some articles of The Economist to go through. My first impression of the Club World seat was that it was quite tight. I really doubt any fat person would fit in these, and if so, it would be VERY uncomfortable.

The captain soon came on the PA and told us a bit about our flight. We would be flying over the North Sea, into Belgium, Germany, Ukraine, Turkey, Northern Iraq, Iran, Pakistan, India, Myanmar, down Malaysia and into Singapore. As most of the time on BA, we left exactly on time. As I was seated in a center-aisle seat, I wasn't able to see much out of the windows given the seat dividers.

About 20 mins into the flight, the IFE was turned on. Of the many choices, the main ones I was interested in were Pirates of the Caribbean 2, My Super Ex-Girlfriend, and Talladega Nights. My idea was to watch My super ex-gf first, then after the meal watch Pirates of the Caribbean 2. However, I could never catch PotC 2's begining, so I didn't end up watching it. I did watch My Super Ex-GF as well as parts of Talladega Nights, the latter I didn't find too amusing.

The dinner service started about an hour in-flight. I started it off with a Kir Royale cocktail. Starters was a prawn salad along with a regular salad, which was quite good. For my main course I ordered the salmon. However, BA really dissapointed me here. Turns out the F/A forgot about my dinner! All the passengers seating around me had already got their dinner, and it took three rings on the F/A paging system to get the F/A's attention. When she came around, she asked if everything was ok. Well, yeah, except for the fact that you forgot to serve me dinner! They had to reheat it, which dried the salmon a bit, and it was that great anyway. Very dissapointed with the dinner. I must say AA excelled in this area, compared to BA. No dessert was offered, just some chocolate bar which had already been a tray since the appetizers were served.

The noise-cancelling headphones were already in the little pocket under the foot rest, so I decided to get them out and try them. They were not the Bose offered on AA, so their quality was not as good. Also, it was a weird plug that did not fit in my iPod. Big dissapointment. For a maximum effect, I had to use the ear plugs to fully cancel the airplane's noise. The good thing was that the material did not get my ears as hot as the QC2s did.

I managed to sleep a good 8 hours on this 12.5hr flight, which was really good, but not as good for my plans to avoid a bad jetlag when I arrived in Singapore.

About two hours before landing, breakfast was served. Although most people were on breakfast time, I would've prefered to have a choice of brunch, maybe a light snack, or a sandwich, considering we would arrive in Singapore just before dinner time. Nevertheless, I chose the English breakfast, which consisted of eggs, bacon, and sausage. Quite tasty! After breakfast we were given landing cards and I was one of the chosen to fill out a survey card. I was sure to make note of the lateness of my dinner as well as the freezing cabin! I had to have my sweater on during the whole flight, and I made good use of the blanket. I was still cold even when I was out in the warm and humid Singapore weather.

Post-flight

Don't really know on which rwy we landed, as this was my first time arriving in SIN. I do know that we parked next to an EK 777. Deboarding was quick, as was immigration. Considering I was entering Singapore as a tourist, but I was coming to work, I found the officer to be quite nice and understanding. Try doing that in the US!

My bags came out the carrousel very quick and so I headed for customs. I was expecting an x-ray scan for drugs, or at least someone to ask me if I had brought gum with me! But there seemed to be no customs at all.

After heading to the money exchange counter, I made my way outside to the greeting area where my driver was waiting for me with a sign. He got the car and on we went to start this new chapter of my life. I've been in Singapore for over a week already and must say I love the place. Of course, coming from Miami I haven't found it that hard to get used to, considering the weather is similar and so is the nightlife.

Conclusions

I must say I liked AA's transatlantic premium service. The only two major quirks would be the seat, the frugal IFE, and the lack of complimentary drinks or even food at the lounge. However, Concourse A is a nice place to depart from, the lounge in itself is very nice, the service provided on board was very good, and the food was in general good as well. I would say the highlight of the experience was the arrival's lounge. Here the food and drinks were complimentary and the shower areas were very nice and very spacious.

With regards to BA, as usual they delivered. The lounge above gate 1 was excellent, and the finger food was a nice touch. I think the highlight of the lounge were the US-style electric outlets. The service on Club World was good, but of course this was overshadowed when the F/A forgot about my meal. The whole experience would've also been much better had the captain not decided to turn the cabin into a freezer.

If you've read this far, please be kind enough to leave a comment.

Next trip reports coming up in the next few months:

SIN-BKI-SIN
SIN-PVG-SIN
SIN-MEL-SIN
SIN-SYD-SIN
SIN-PER-SIN

Coal



Nxt Flts: SQ SYD-SIN-DEL-SIN-SYD | VA SYD-DPS-SYD
User currently offlineDocPepz From Singapore, joined May 2001, 1971 posts, RR: 3
Reply 2, posted (8 years 1 month 1 week 3 days 9 hours ago) and read 7746 times:

Hey Coal it's a really good report. Glad you're enjoying Singapore thus far. I'm returning for good from Sydney in a couple of weeks. I'm sure BHP with their $13 billion profits will be in a position to take extremely good care of you! Enjoy!

User currently offlineCoal From United States of America, joined Aug 2006, 2129 posts, RR: 10
Reply 3, posted (8 years 1 month 1 week 3 days 8 hours ago) and read 7742 times:

Quoting DocPepz (Reply 3):
Hey Coal it's a really good report. Glad you're enjoying Singapore thus far. I'm returning for good from Sydney in a couple of weeks. I'm sure BHP with their $13 billion profits will be in a position to take extremely good care of you! Enjoy!

Hehehehe, well, I must thank them for the trips and all the FF miles!  wink 

Do you ever go spotting at SIN?

Coal



Nxt Flts: SQ SYD-SIN-DEL-SIN-SYD | VA SYD-DPS-SYD
User currently offlinePRAirbus From Puerto Rico, joined Apr 2005, 1144 posts, RR: 1
Reply 4, posted (8 years 1 month 1 week 3 days ago) and read 7592 times:

Wonder why you did not a newspaper on AA Business since they are available and offered prior to take-off to all Premium paxs (F/J). AA 777's will get lie-flat seats in J after the 763's are completed.

User currently offlineCXtra From Hong Kong, joined Jan 2006, 263 posts, RR: 0
Reply 5, posted (8 years 1 month 1 week 2 days 11 hours ago) and read 7352 times:

Quoting Coal (Reply 2):
SIN-BKI-SIN
SIN-PVG-SIN
SIN-MEL-SIN
SIN-SYD-SIN
SIN-PER-SIN

well, it sounds like we should all be working in mining.. pretty good for a graduate program. have fun, and we look forward to more reports...

anyway, as for the report, i got past the *groan* lack of picture stage and bothered to read everything.. well worth it and lots of great detail.

although i haven't flown AA J, your impressions seem to confirm why i wouldn't choose to do so.. gotta have 'flat' beds nowadays. as for ba, well, basically they seem to be consistent, but it does depend on the crew.

who will you be flying with in asia? CX, I guess, given your oneworld, which should be good. anyway, enjoy your time in this part of the world  Smile



Cathay Pacific, Now you're really flying
User currently offlineComorin From United States of America, joined May 2005, 4903 posts, RR: 16
Reply 6, posted (8 years 1 month 1 week 1 day 19 hours ago) and read 7145 times:

Nice report, Coal!

I too was most impressed with AA's lounge in MIA on a recent trip from JFK - but I didn't know that only the first drink was free!

I'm sorry you missed Dinner on the BA flight. It happened to me once too when I was in a window seat, and I thought they didn't see me. I was also passed over once for Dessert, which was worse, as BA's desserts are tops.

Look forward to the rest of your reports.


User currently offlineCoal From United States of America, joined Aug 2006, 2129 posts, RR: 10
Reply 7, posted (8 years 1 month 1 week 1 day 10 hours ago) and read 7064 times:

Thanks for all the comments!

Quoting PRAirbus (Reply 4):
Wonder why you did not a newspaper on AA Business since they are available and offered prior to take-off to all Premium paxs (F/J)

I was one of the last to board the J cabin. Could that be why? However it should've been offered once the pre-departure drink arrived.

Quoting PRAirbus (Reply 4):
AA 777's will get lie-flat seats in J after the 763's are completed.

Good!

Quoting CXtra (Reply 5):
well, it sounds like we should all be working in mining.. pretty good for a graduate program. have fun, and we look forward to more reports...

Lol. If you get into it, make sure it's in the marketing dept! They're not as nice with corporate, finance, accounting, or ops.

Quoting CXtra (Reply 5):
anyway, as for the report, i got past the *groan* lack of picture stage and bothered to read everything.. well worth it and lots of great detail.

Good, thanks! I'll make sure they're a bit more detailed next time (wines, exact description of food, etc). I'll also try to take some pics, of course I don't want to be the nerdy, laughing stock of the office for being an aviation freak!  Embarrassment

Quoting CXtra (Reply 5):
who will you be flying with in asia? CX, I guess, given your oneworld, which should be good. anyway, enjoy your time in this part of the world

I wish it was CX, but it will most probably be SQ. I already got a Kris Flyer number and hopefully the miles will start accumulating quickly!

Quoting Comorin (Reply 6):
but I didn't know that only the first drink was free!

Well, as I entered the lounge and presented my boarding pass, I was welcome to the lounge and handed a card that said 'Valid for 1 complimentary drink." The same thing happened at one of the lounges at JFK, although in that occasion I was given two of those cards.

Coal



Nxt Flts: SQ SYD-SIN-DEL-SIN-SYD | VA SYD-DPS-SYD
User currently offlineLHR777 From , joined Dec 1969, posts, RR:
Reply 8, posted (8 years 1 month 1 week 1 day 5 hours ago) and read 6959 times:

Nice report. I've heard good things about AA's recently improved catering offering in J class.

Quoting Coal (Reply 1):
The whole experience would've also been much better had the captain not decided to turn the cabin into a freezer.

Just so you know, the cabin temperature on the B777 is controlled by the cabin crew, not the flight deck, via the cabin control panel located at door 1L and 2L. The cabin temperature on the 777 can be set by row, zone or cabin.


User currently offlineCoal From United States of America, joined Aug 2006, 2129 posts, RR: 10
Reply 9, posted (8 years 1 month 1 week 23 hours ago) and read 6816 times:

Quoting LHR777 (Reply 8):
Nice report.

Thanks

Quoting LHR777 (Reply 8):
Just so you know, the cabin temperature on the B777 is controlled by the cabin crew, not the flight deck, via the cabin control panel located at door 1L and 2L. The cabin temperature on the 777 can be set by row, zone or cabin.

This was on the LHR-MIA sector which was on the 744

Coal



Nxt Flts: SQ SYD-SIN-DEL-SIN-SYD | VA SYD-DPS-SYD
User currently offlineLHR777 From , joined Dec 1969, posts, RR:
Reply 10, posted (8 years 1 month 1 week 16 hours ago) and read 6664 times:

Quoting Coal (Reply 9):
This was on the LHR-MIA sector which was on the 744

Of course. Sorry, my mistake. Apologies! Hey, at least you know though, for the next time you're on a B777!


User currently offlineTbear815 From United States of America, joined Jun 2003, 704 posts, RR: 4
Reply 11, posted (8 years 1 month 5 days 14 hours ago) and read 6277 times:

So hopefully you'll be learning to live the ex-pat life in SE Asia. Between HKG and SIN, those three hours flying time will take you from excitement to excitement. Go north to KUL for less than an hour and enjoy. Of course there's Penang, the Thai beach resorts, and places like Langkawi. Both cities of HKG and SIN have a flair like no where else in the world.

And don't feel like a nerd if you take a photo in cabin. You are merely documenting an article you are writing for a leading airline website. As any good journalist would do.....

Most importantly, be successful and have fun where you are. These days are just the beginning of your life. All I can say is plan wisely and play well! And happy, safe flying. Great report - keep them coming.

Tbear


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8589 posts, RR: 54
Reply 12, posted (8 years 1 month 5 days 12 hours ago) and read 6248 times:
Support Airliners.net - become a First Class Member!

Nice report Cola, many thanks.

Quoting Coal (Thread starter):
Call it an American thing (although it isn't!), but cars are not only convenient in the sense they take you from one place to the other, but you have your personal space, your choice of music, and you don't have to stand around a bus stop waiting for it to arrive.

- Ah, i'd hate to be without my car.

Quoting Coal (Thread starter):
I still can't get over the fact that you get one complimentary drink and have to pay for the rest. This is truly unacceptable. For a ticket that cost over 5 grand, I would expect free drinks all around.

- I agree, this is so poor and it seems to be pretty much all US carriers are like this, I just don't understand it.

Quoting Coal (Reply 1):
No dessert was offered, just some chocolate bar which had already been a tray since the appetizers were served.

- Really!?, thats not impressive at all!

Enjoy SIN, look forward to the next reports.

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineCoal From United States of America, joined Aug 2006, 2129 posts, RR: 10
Reply 13, posted (8 years 1 month 1 day 10 hours ago) and read 5886 times:

Quoting Tbear815 (Reply 11):
So hopefully you'll be learning to live the ex-pat life in SE Asia. Between HKG and SIN, those three hours flying time will take you from excitement to excitement. Go north to KUL for less than an hour and enjoy. Of course there's Penang, the Thai beach resorts, and places like Langkawi. Both cities of HKG and SIN have a flair like no where else in the world.

And don't feel like a nerd if you take a photo in cabin. You are merely documenting an article you are writing for a leading airline website. As any good journalist would do.....

Most importantly, be successful and have fun where you are. These days are just the beginning of your life. All I can say is plan wisely and play well! And happy, safe flying. Great report - keep them coming.

Thanks a lot for those comments! I'll try and get some pics on the flights to Australia. I'll be going to China and India, possibly also to Eastern Europe in the coming months, and I'll try to take pics on those as well, although I'll be traveling with a few folks from the office.

Quoting BA319-131 (Reply 12):
Enjoy SIN, look forward to the next reports.

Rgds

Mark

Thanks!

Coal



Nxt Flts: SQ SYD-SIN-DEL-SIN-SYD | VA SYD-DPS-SYD
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