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Ansett SYD-BNE-SYD  
User currently offlineLuftaom From Australia, joined May 1999, 427 posts, RR: 6
Posted (13 years 4 months 3 weeks 2 days ago) and read 2552 times:

As luck would have it I was asked to go up to BNE to pack up the computers we set up last week, so here is the trip report.

AN 122
SYD-BNE
767-200
VH-RMK
Seat 32E.

I used the Ansett e-check in to check in and managed to secure a window seat on the right hand side. Turns out it was the second last row, what is it with me and the window seat on the right hand side in the second last row?

Boarding time was 11:45 and boarding started about 11:50. Due to my seat allocation I was invited to board first but I decided to board last and watch the coming and goings of a sunday afternoon. We pushed back smack on time and as it turns out we had a nice short taxi to 25. After takeoff we turned right and right again thus providing great views of the city, and then once over the coast we turned left and headed northbound.

Lunch service was a salad wrap, very well done actually... I was impressed! It came with the usual chocolate and water, and I got myself a lemonade.
Flight was uneventful until we hit some rather violent turbulance about over the Queensland boarder. But the fun was yet to come...

At about 10000 feet I thought I was going to die. Sure I'm used to my ears not popping when others do, but I experienced a severe pain on the top of my left eye socket - near where the nose ends and the eye socket begins. I have never been in so much pain in all my life. Ok I did have a bit of a head cold, and that might account for the increaing amount of ear pain at the time, but this is something that I have never personally had before or ever heard of. Strangely enough, it was only on the left side and that is the ear that gernally tends to pop first, and infact the ear pains were less on the left hand side. Any ideas on what caused this? - I'm keen to find a solution to stop the pain if it ever happens again.

Anyway the pains stopped when the gear came out and we were on the general right turn onto finals for Rwy 01 over the Gateway Bridge. Nice smooth touchdown, and we were shortly at the gate.

(forgot to mention) The seats were even better then RMO and the legroom was great - I'm strating to become an even bigger AN fan!

Overnighted in the Rydges on Southbank.

Woke up at thismorning 4am (after a good 2hrs worth of sleep) and was in a cab by twenty past. I arrived at the international terminal just before 5 and walked right up to the counter to check for AN882 to Sydney. I asked for a window seat and she fiddled about in the computer for a while and then said, sure I've got you a window seat on the upperdeck. Sweet.

I didn't bother waiting around upstairs, just headed down the stairs and went through customs. There wasn't a queue, and the lady was quite friendly, suprising for that time of the morning - I looked and felt like I'd been hit by a bus, (9 hrs of lugging computers about the exhibition centre, followed by 2 hrs of sleep is enough to justify that I think) I walked about the terminal gate areas, purely to keep me awake. I tried my hand at some night shots, one of EAB who was operating QF52 to CNS and one of OGS who was on a nightstop. V8-RBN was parked at remote bays, I framed up the shot but gave it a miss as I knew it would be a waste of time (and flim).

The morning AKL flights left, an Air NZ 744 and a QF 767 were queing up for 01 departures, but had to wait quite some time due to arrivals also taking place on 19.

I waited at the next gate lounge down the concorse from the one that my plane was due to depart from, quite simply because it was empty and the other one was packed.

I was delighted to see VH-ANA taxi in after a night flight from KIX, just as the sun was coming

Well it came time for boarding on my flight AN882, and I waited until everyone else in the gate area had boarded. Made my way up the stairs and found my seat 20K. I was delighted to see that it was an exit row seat, which meant a good 4 feet of legroom. At any rate the legroom on the rest of the seats upstairs was superb. It must be sheer pleasure flying on the upperdeck of the AN 744's, it's hardly worth going J class, as the seats are comfortable, the legroom is out of this world, and as I would find out the service the best I have ever experienced - we even got a pre takeoff drink, it has been many many years since I've ever had a pre takeoff drink in economy.

We took the long taxi to Rwy19, inspite of the fact that EAB left off Rwy01, and we pushed back (on time I might add) right behind him. Well I suppose he was headed North and we were Southbound.

After takeoff we had a great view of the city of BNE, with the very early morning morning light shimmering off the river ... magic!

Breakfast was served shortly after the seatbelt sign was switched off, and may I say that the breakfast was the best aircraft meal I have ever had. Sausages, bacon with fried sliced potatoes and tomatos all on a thick egg and Pesto (I think) omelette topped off with a hot roll and orage juice in a glass (rather than in a plastic container). I was deligted with the service(especially as it had only set the boss back 66 dollars). The meals were cleaned up individually as you finished.

I didn't bother asking for a cockpit visit, the captain introduced himself the first officer, and a second officer - so I did't want to put myself nor the crew in a difficult situation, so just enjoyed the PTV's.

Nice smooth landing on Rwy34L and this resulted in a short taxi to the gate, and then the delights of the customs lads who were as rude as they come (and who didn't like the photo on my licence, like it's my fault if the RTA people didn't zoom in enough on my face). Then I had to get across to the domestic carpark, where my car was, and then make my 10am lecture!

I'm now determined to fly Ansett as often as I can, and after thismorning their longhaul service seems to be one of the best in the world. Ansett are getting very close to earning a 10/10 rating - which is something that I don't dish out very often.

Best Regards,

Bradley Mortimer
Sydney, Australia

(A very happy Ansett customer)

15 replies: All unread, jump to last
 
User currently offlineMx5_boy From , joined Dec 1969, posts, RR:
Reply 1, posted (13 years 4 months 3 weeks 2 days ago) and read 2450 times:

Bradley,

Funny you should mention that head spliting pain above your nose and around your eye, exactly the same thing happened to me on my flight back to Sydney from Adelaide yesterday I fly regularly and have never experienced anything like it before, it was so painful it made my eyes water.

I don't know whether it was a dehydration / sinus thing, as I had been drinking lot's of AN's champagne. I'd be interested to know what this pain was and HOW to avoid it again - it was frightening.

Oh, glad you enjoyed AN again.

Cheers,

mb

***Absolutely Ansett***



User currently offlineAirbear From Australia, joined May 2001, 648 posts, RR: 1
Reply 2, posted (13 years 4 months 3 weeks 2 days ago) and read 2442 times:

G'day ... so you're the satisfied Ansett customer! I knew there had to be at least one, somewhere. Don't worry...only kidding (just, tho'). I don't know how long you've flown w. AN, but I am a Gold AN FF and an Ansett fan of many years standing. It is heartbreaking to have been witness to the changes in attitude, service, tech. matters etc etc thru' which AN has gone since they were 100% hijacked by ANZ.

The International division tho', is not wholly ANZ owned... just 49% with remaining the 51% being held by Australian institutions. This MAY account for the fact that Ansett Intn'l is a real "class act". I've flown 2 trips in Business Cl. on the 744's ... SYD/KIX/SYD, the most recent being abt. 3 weeks ago. The 2 night flights I've had back from KIX to Australia have been the 2 best nights sleep I've ever had on any aircraft. Electrically operated, they basically fold down flat, so you can lie on your side, turn over in your sleep & whatever. Also, if you mention it after take-off from KIX, the crew will not wake you for breakfast before the landing in BNE, they'll let you sleep longer, and then serve you the 2nd the breakfast bet. BNE/SYD.

I sincerely hope that the ANZ disease doesn't affect the International service. I guess the best that can be said for the Domestic service is that the cabin crews do their best under the circumstances. Its not their fault.


User currently offlineSkystar From Australia, joined Jan 2000, 1363 posts, RR: 3
Reply 3, posted (13 years 4 months 3 weeks 2 days ago) and read 2438 times:

Bradley,

Nice report - after all those years of flying QF, it's nice to see that you've 'seen the light'

I think you've managed to snare the best AN 'domestic' flight - the 744 service from BNE is truly a 'special case'. If you ever take that flight again (or any AN intl flight), can you snap a photo of the upper deck, I'd like to see how much the legroom has increased by (I've got a pic of row 16, and that's pretty good) - AN has increased legroom on the upper deck by more than 10cms!

I don't think NZ has really done anything to the AN service, because NZ has a product which they can be very proud of. Much of the cost cutting that occured was when Eddington was leading AN, not something that NZ suddenly did.

I must say, airliners.net is being overrun by AN supporters - not that I am worried the slightest  Smile

Cheers,

Justin


User currently offlineAirbear From Australia, joined May 2001, 648 posts, RR: 1
Reply 4, posted (13 years 4 months 3 weeks 2 days ago) and read 2433 times:

Hi... me again, on the subject of ear pain. Be VERY careful. Last year our family was travelling in the Mid-East & Europe. In our last port of call, my eldest son had a case of the flu a few days before leaving for Oz. The flight from Athens to Singapore was murder for him, tom the point that we got him to a ENT specialist recommended to us by SQ. My son was "grounded" immediately for 3 days (it was only meant to be a 24-hr. stopover) , with the comment that, with the level of ear infection and blockage he had, he was very lucky not to have burst and eardrum either on climb-out from Athens or descent into SIN.

User currently offlineGoodbye From Australia, joined Jan 2001, 913 posts, RR: 10
Reply 5, posted (13 years 4 months 3 weeks 1 day 22 hours ago) and read 2430 times:

Bradley...whilst you were enjoying 'salad wraps' at 34,000 feet i was stuck in class with double history!
 Crying

Ash


User currently offlineLuftaom From Australia, joined May 1999, 427 posts, RR: 6
Reply 6, posted (13 years 4 months 3 weeks 1 day 21 hours ago) and read 2425 times:

Double History on a Sunday Afternoon... you Queenslanders are quite strange aren't you!

User currently offlineGoodbye From Australia, joined Jan 2001, 913 posts, RR: 10
Reply 7, posted (13 years 4 months 3 weeks 1 day 21 hours ago) and read 2422 times:

Silly Lufty....
 Insane


User currently offlineAirnewzealand From New Zealand, joined Oct 2000, 2542 posts, RR: 6
Reply 8, posted (13 years 4 months 3 weeks 1 day 2 hours ago) and read 2403 times:

Is that you Lufty??
Well glad to see that you are now saying that you like AN!!!
I can remeber when you were saying that Qantas was the Best!!

May i also add, Great trip report!!

Have a great day!
Mikey


User currently offlineLuftaom From Australia, joined May 1999, 427 posts, RR: 6
Reply 9, posted (13 years 4 months 1 week 4 days 4 hours ago) and read 2374 times:

I'm sorry Mikey you must be mistaken, as I have never said anything of the sort. I have never been a great fan of Qantas - in fact I was a big critic of their service and on time performance. I only flew them due to frequent flier advantages with their long haul network.

Best Regards

Bradley Mortimer
Sydney, Australia


User currently offlineAirnewzealand From New Zealand, joined Oct 2000, 2542 posts, RR: 6
Reply 10, posted (13 years 4 months 1 week 3 days 17 hours ago) and read 2362 times:

Sorry, the other way round!!

Cheers
mikey

PS I knew you used to always travel them!!


User currently offlineQantasAirways From Australia, joined Mar 2001, 1279 posts, RR: 3
Reply 11, posted (13 years 4 months 1 week 3 days 8 hours ago) and read 2362 times:

Hi
Well, AN sounds alright, but that doesn't budge me.
I am hopping down to Sydney from BNE in December, and I am very interested in flying the 744 on AN down there as there is a PTV.
How do you request that booking?
Thanks
QantasAirways



Spirit of Australia
User currently offlineSkystar From Australia, joined Jan 2000, 1363 posts, RR: 3
Reply 12, posted (13 years 4 months 1 week 3 days 5 hours ago) and read 2348 times:

I don't think there's much to ask for,

Just ask for AN882 BNE-SYD. It's an early flight though, around 5 or 6AM, IIRC, and you will have to checkin at the intl. terminal. The res. agent will probably not immediately offer it, instead offering conventional AN domestic flights from the AN dom. terminal.

Cheers,

Justin


User currently offlineQantasAirways From Australia, joined Mar 2001, 1279 posts, RR: 3
Reply 13, posted (13 years 4 months 1 week 1 day 22 hours ago) and read 2339 times:

Skystar,
Thanks alot for the info.
Would I have to arrive at the airport really early in the morning (like an international flight) or just like a domestic flight.

Thanks alot
Regards
QF



Spirit of Australia
User currently offlineLuftaom From Australia, joined May 1999, 427 posts, RR: 6
Reply 14, posted (13 years 4 months 1 week 1 day 21 hours ago) and read 2338 times:

An882 was the only cheap flight that would get me into Sydney in order to make my first lecture at uni at 10am. You have to check in 90 mins before departure so with a scheduled departure time of 6:25 you can work that out! Let me assure you it's an ungodly hour!

I got the taxi so early so as to secure a window seat - in fact when I got there the counters were empty throughout the entire terminal not just at the Ansett/ANA check in.

My tip is to get a good nights sleep beforehand! Don't do what I did! (not that I had a lot of choice)

Best Regards

Bradley Mortimer
Sydney, Australia


User currently offlineQantasAirways From Australia, joined Mar 2001, 1279 posts, RR: 3
Reply 15, posted (13 years 4 months 5 days 17 hours ago) and read 2324 times:

Thanks alot for that
I don't mind what hour I wake up, travelling always makes me happy.
I think I may go for that flight when I hop down to SYD

Regards
QantasAirways



Spirit of Australia
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