9MMAR From Malaysia, joined Jul 2006, 2102 posts, RR: 19 Posted (6 years 9 months 2 weeks 4 days 3 hours ago) and read 7354 times:
This is my trip report #5 on Airliners.Net and it is a Malaysia Airlines trip report.
Arriving at CGK's Terminal 2 in a very bad mood, caused by the previous incident on my way from CGK's Terminal 1, I tried to control my anger and dashed to the MH's operational office at a back alley on the left most side of the terminal. I asked the staff there to get me someone to escort me to pass through the security screening as I have yet to purchase a ticket. A female staff responded by informing her fellow colleague (an on duty check in agent) via a walkie talkie and I was assured a smooth procedure of entering the terminal.
In Indonesia, a passenger can't enter the check in area if he/she did not have a ticket. In my case, I need to enter the check in area to purchase my ticket at the check in counter. Passengers can't purchase a ticket from MH's operational office in CGK. Since the staff has given her assurance, I just obeyed and headed to Door 2, where MH's check in counters are located.
Sunday, 14 January 2007
There was a huge crowd in CGK's Terminal 2 at that point of time. Most of them I believe are not the passengers. The sun has set by then.
View on my way to Door 2 at CGK's Terminal 2.
I arrived at Door 2, met a security officer, was asked for a ticket to enter and as expected, I was denied from entering the check in area. Since I have experience such incidents numerous times, I just waived at MH's check in agents across the scanning machine and after some gestures from an agent, the security officer let me through. I thanked him, put my bags on the screening machine and headed straight away to a closed check in counter.
View over MH's check in counters in CGK's Terminal 2.
There I met a familiar face, a female agent who has helped me on my previous trips. She greeted me and without asking, she prepared a ticket for me. I guess she must have known what I want from her. She worked fast and in no time, I was issued with a one way ticket to KUL in Y together with my boarding pass. The agent checked me in directly too. I have to pay her by cash (like my previous experiences as well), but since the price was quoted in USD, I handed over IDR 2.250.000 to her. I wonder why they don't accept credit card but I guess, it must be because of the fact that check in counters are not the place to buy/sell tickets. Oh, I have to pay the IDR 100.000 airport tax as well and the agent pasted its sticker at the back of my boarding pass.
I got my ticket, boarding pass, paid the airport tax and then as a good foreign worker who abide by the rules and regulations of the great nation of Indonesia, I have to sacrifice another IDR 1.000.000 for fiscal, something which I still don't understand the motive behind the imposing of this payment. It was like a tax for going abroad. Definitely we don't have this kind of thing in Malaysia. I paid the fiscal at the Bank Mandiri counter, which located opposite the check in counters.
View over the security screening machine and the fiscal payment counter next to it (at the back).
There are four airlines, which occupied the Door 2 check in area; QF to the left, followed by AK, MH and finally JL to the right. At that time, MH, AK and QF have a scheduled flight, so there was quite a huge crowd there. The most crowded check in area seemed to belong to AK.
View over AK's crowded check in counters, next to me.
It was around 18:30 hours by then. Since I was extremely exhausted (mentally), I decided to go to the airside area straight away. I walked to the fiscal checking counter and handed the fiscal receipt to the rather bored looking officer.
View over the fiscal checking counter.
A short walk after, I arrived at the immigration clearance area, which was a breeze, thankfully, although the immigration officer did asked some irrelevant questions to me (which usually will end up with a question, "Ada ole ole ga?" meaning "Do you have something for me?", which means he/she is asking for a bribe.
View over the immigration clearance counters.
Looking at the departure information screen, my flight was at 19:50 hours. Since it was still too early, and considering I am traveling in economy, I decided to go to the economy lounge, the Starbucks.
The departure information screen.
I kind of like the Starbucks in CGK better than the one in KUL. They got a nice view of the apron as well and it was never crowded whenever I go there. I decided to have a sandwich and a hot chocolate.
At around 19:30 hours, I headed to Gate E3, where my flight was assigned.
View on my way to Gate E3.
It was then when I realized how "dark" CGK's Terminal 2 can be at night. Are they saving on electricity?
View over the dark alley on my way to Gate E3.
Then I passed through an interchange to gate E3, where I spotted a rather 70s looking chandelier, which helped lighting the area a bit.
Chandelier gracing the terminal area.
Along the way, I couldn't help but noticed a very small, smoking room and a smoking bench located facing each other. I find it quite amusing. Indonesia has a very large number of smokers. In fact, I didn't know any Indonesian who doesn't smoke.
View over the small smoking room.
And view over the smoking bench located opposite the room. Note the yellow signage which translated as, "This seat is for those who smokes only.
Soon, I arrived at the second security screening checkpoint before entering Gate E3, and was through without any problem.
View over the second security screening checkpoint.
Again, I was greeted with a rather dimmed looking alley on my way to Gate E3. The alley to Gate E3 is definitely the darkest of them all.
View over the dark alley to Gate E3.
After going through the "darkness" I finally arrived at Gate E3 and quickly entered the boarding lounge.
Gate E3, with my flight details.
View over the walkway to the boarding lounge.
There was a crowd already waiting inside the lounge, but it was not too crowded.
The passengers waiting inside the boarding lounge.
The boarding lounge again, was quite dimmed but the architecture is rather unique with a lot of details, including the same 70s influenced chandelier.
View over the boarding lounge.
From the lounge's window, I can see the aircraft sitting on the apron, getting prepared for the flight. It was a Boeing 737-400. The traffic at this hour in CGK is quite heavy. I saw 3 B747s departing and arriving; GA, LH and KL. I tried to snap some photos of it but the outcomes were disappointing. Well, I am an amateur.
View over the equipment, 9M-MMK.
Soon after, the door was opened and passengers were allowed to board the aircraft, beginning with passengers who need special assistance and to those who travel with toddler. Business class passengers can board at any time. The passengers seemed a bit laid back and taking their time to board. There's nothing to rush for anyway.
Date/Day: 14 January 2007/Sunday
Flight Number: MH 724
Carrier: Malaysia Airlines
Aircraft: Boeing 737-400
Aircraft Registration No: 9M-MMK
Route: Jakarta (CGK) to Kuala Lumpur (KUL)
Departure Time: 19:50 hours Indonesian (West) time (GMT +7)
Arrival Time: 22:50 hours Malaysian time (GMT +8)
Seat Number: 17A (Window Seat)
Journey: 2 hours
Distance: 699 miles
Class of Travel: Economy
Fare Category: Q (Discounted Economy)
The load was around 70% in Economy and 50% in Business. All MH's B734s can accommodate 144 passengers, 16 in Business class and 128 in Economy class. The seat layouts are 2-2 abreast in Business class and 3-3 abreast in Economy class.
View over the Economy class cabin of MH's B734.
Push back was on time and the leading stewardess started her welcome notes and followed by the safety demonstration while the aircraft began taxiing. The Economy class was served by 3 flight attendants. We rolled and rotated soon after.
Passengers were provided a headphone, which can be used to watch the entertainment program being screened at the front monitor or listening to the music channels. I choose the latter. In the seat's pouch, there were MH's inflight magazine, Going Places, a safety card and a brochure of Visit Malaysia 2007 campaign.
MH's inflight magazine, Going Places, a safety card and a brochure of Visit Malaysia 2007 campaign.
The seat pitch was satisfying although not 34" as per MH's Economy class offerings on all their B744s, B772s and A333s.
The seat pitch.
Soon after the seat belt sign has been switched off, the flight attendants began their dinner serving run. They served from a cart and passengers were offered 2 choices of meals. I choose "chicken with rice", which was filling and satisfying.
The flight attendants then start their tray collection run and were always on their feet to assist the passengers. About 2 hours later, we began descending and soon landed in KUL, slightly ahead of schedule. The flight was uneventful.
The aircraft docked at the Main Terminal Building, so passengers didn't have to catch the aerotrain.
View over KUL's Main Terminal Building, moments after disembarking.
Since I am traveling in a light manner with no check in luggage, I managed to arrive at the immigration clearance checkpoint in minutes. Immigration clearance was done via the machine, which only took 10 seconds. This machine however can only be used by all Malaysian passport holders.
View over the immigration clearance machines.
I proceed straightaway to the KLIA Express departure level to a train to KL Sentral. I think it was the second last train of the day. The last train departs KUL at midnight. I paid MYR 35 for a one way journey to KL Sentral and hopped onto the train.
USD 1 = MYR 3.50
View over my seat inside the KLIA Express train.
The load on the train was very light and as always, the cabin was spotted clean.
Cabin View of KLIA Express.
I arrived at KL Sentral half an hour later and got myself a taxi. Somewhere past midnight, I finally arrived home.
View on my way home.
As you can see, there are not so much to write about since the moment I got onboard until the moment I arrived home because everything just went on smoothly, in true Malaysian way, like it should.
Whenever that happens, I just play the ignorant foreigner and go "huh?"...
Quoting 9MMAR (Thread starter): It was then when I realized how "dark" CGK's Terminal 2 can be at night. Are they saving on electricity?
CGK depends a lot of natural lighting and you can see the difference during the day time. However, at night, I always feel like the airport is getting ready to shut down and go to sleep. It is so quiet you can hear a pin drop coz there isn't any piped in music, only the sound of the travellators... Looks like something out of Twilight Zone.
BPS3458 From Australia, joined Oct 2006, 531 posts, RR: 1 Reply 3, posted (6 years 9 months 2 weeks 3 days 14 hours ago) and read 6900 times:
Great Report. Just booked with MH return tickets BNE-KUL-FRA in economy for myself, my wife and infant son for October. On our way to FRA have about 18 hours stopover in KUL and hope you can give me some tips what to see in KL. MH will pay for the transit hotel but I am conidering taking the Express Train in to the city and "walking" myself tired for the flight to FRA. Appreciate your tips !!!
Quoting Ryanair!!! (Reply 2): Monitor? I know for someone who used to fly MAS so often, I have never seen a monitor on their 737s. Where is it located?
I AM SO SORRY! I got it mixed up with details from my return leg, i.e. with MH's A330-300 (thus the monitor and headphone), which I am currently attending to. There's no headphone being offered on the flight and there is no monitor whatsoever in MH's 734s. My mistake.
KLIA Express is owned by YTL Corporation, a fully private company. YTL is highly regarded in Malaysia as having the best corporate practise and such. I guess, they really take their profit and loss statement seriously. I'll look up whether this operation is making money or not. The same company is also the one who proposed to the Malaysian government to run a bullet train linking Kuala Lumpur and Singapore.
Yes, most of the time. But in the morning it's usually quite full. I have a few experiences seeing some passengers have to stand up during the journey bacause they can't find a seat (although there's always some seats left).
Quoting Ryanair!!! (Reply 2): Anyway, the lighting in KLIA is such a contrast to CGK huh?
Of course. What a contrast!
Thank you 767747 and Mr. Soh for reading my trip report.
Ryanair!!! From Australia, joined Mar 2002, 4706 posts, RR: 26 Reply 5, posted (6 years 9 months 2 weeks 3 days 12 hours ago) and read 6844 times:
Quoting BPS3458 (Reply 3): MH will pay for the transit hotel but I am conidering taking the Express Train in to the city and "walking" myself tired for the flight to FRA. Appreciate your tips !!!
Now with the KLIA Express, getting to and from the airport is so much easier. Once you arrive at KL Sentral, KLCC and Bk Bintang (the main shopping and F&B madness) is all within easy each either by LRT or Monorail - you would need to decide which one to use because neither is connected to one another.
Where is the hotel that MAS is putting you up in? If I am not wrong, you will arrive at some God-forsaken wee hours of the morning from BNE so you might as well spend some time at the hotel first because downtown is dead at that time of the day.
Welcome to my starry one world alliance, a team in the sky!
BPS3458 From Australia, joined Oct 2006, 531 posts, RR: 1 Reply 6, posted (6 years 9 months 2 weeks 3 days 12 hours ago) and read 6837 times:
Quoting Ryanair!!! (Reply 5): Where is the hotel that MAS is putting you up in? If I am not wrong, you will arrive at some God-forsaken wee hours of the morning from BNE
Thanks for yor reply.
Flight gets in to KUL at 6:50 and connecting flight to FRA departs at 23:50. Was planning of getting a few hours of sleep an heading in to town around noon time. Do not have the hotel confirmation yet but understand that MH usually puts transit passengers up the in Transit Hotel within the airport or at the Pan Pacific which on airport grounds as well.
Shopping not priority but am keen on seeing the Petronas Towers. do they have an observation deck ? Thanks for all your input.
Ryanair!!! From Australia, joined Mar 2002, 4706 posts, RR: 26 Reply 7, posted (6 years 9 months 2 weeks 3 days 12 hours ago) and read 6831 times:
Quoting BPS3458 (Reply 6): Flight gets in to KUL at 6:50 and connecting flight to FRA departs at 23:50. Was planning of getting a few hours of sleep an heading in to town around noon time. Do not have the hotel confirmation yet but understand that MH usually puts transit passengers up the in Transit Hotel within the airport or at the Pan Pacific which on airport grounds as well.
Shopping not priority but am keen on seeing the Petronas Towers. do they have an observation deck ? Thanks for all your input.
The transit hotel is located within the sterile area of the airport. Whereas you would have to cleaer customs and immigration to get to Pan Pac. My advise is to go for PanPac as it is a better hotel and since MAS is paying for it, why not? I am sure they have a meal voucher provided no? You can do no wrong having your meals at Pan Pac.
As for the observation deck in Petronas Towers... well they do have one. It is the bridge linking the 2 towers together. But you would need to collect the free tickets to go up there. These tickets are issued the day before and are usually snapped up by morning. Try going to the information counter to ask because you might never know they could have some spare tickets lying around.
Otherwise, a few prized photographs from the park below could do and you can proudly tell your folks back home down under that I have "BEEN THERE DONE THAT".
Welcome to my starry one world alliance, a team in the sky!
Ryanair!!! has given a lot of tips, but I would like to add some.
Quoting BPS3458 (Reply 6): Flight gets in to KUL at 6:50 and connecting flight to FRA departs at 23:50.
Quoting BPS3458 (Reply 6): Shopping not priority but am keen on seeing the Petronas Towers. do they have an observation deck ?
Since you are planning to go to downtown Kuala Lumpur at round noon, you may have very little chance to get the free ticket to the skybridge that linking Petronas Tower 1 and Tower 2, as the ticket will be offered every morning and the number is limited. Only 500 visitors are allowed to enter per day. Usually the ticket will be snapped up by 10:00 hours. The skybridge is a double storey bridge and is connected at Level 41 and 42 of each towers. Unless, you rushed to KLCC upon arriving, you may be lucky. But I guess, you must be tired by then.
If you missed the ticket, you can still stroll around the park, enjoying the fountain. Find yourself a nice tree, and you can even having a picnic there too (but I guess it can be hot during noon). I am not so sure about how old your child are, but there is a huge playground there, which will make every kids become "crazy". There's a water park as well, where your child can bath, for free. So take along the little guy's swimming wear. More info http://kiat.net/towers/park.html
If you missed the ticket but still want to climb up a tall building, you can do so at the KL Tower. KL Tower is a telecomunication tower, which soars 421 meter to the sky and is the 4th tallest in the world. There is an observation deck there, which offers fantastic view of Kuala Lumpur and KLCC too. Although the KL Tower is slightly lower than the 452 meter Petronas Towers, it was built on top of a hill, thus giving an illusion that it is taller than the twin towers. I think you have to pay MYR 15 per person to enter the tower and it is open from morning until 22:00 hours. There is a revolving restaurant too there, but it is expensive. I just hope in October, the sky will be clear. For more info, www.menarakl.com.my
There are a few other attractions at the KLCC area too. If you are into educational things (which may be very good for your child), there is Petrosains on Level 6 inside the Suria KLCC mall underneath the twin towers. It is a petroleum museum and you can experience the true atmosphere at the oil rig. Kids will definitely love it. There is an aquarium called Aquaria KLCC too, underneath the KL Convention Center next to the twin towers. Expect a lot of sharks and rays here. Aquaria is accessible from the Suria KLCC mall via a tunnel. You have to pay some MYR 40 per person to enter. For more info, www.klaquaria.com
Shopping of course, can be done at the Suria KLCC mall. You can find almost everything here. It is an upmarket place so it isn't cheap. There are a lot of food outlets inside the mall too. There are 2 food courts, 1 on the 4th floor and the other at the 6th floor. The are a lot of fine restaurants too, which cater various taste; Indian, Vietnamese, Chinese, Malay, Lebanese, Thai, Western at level 6, level 1, ground level and concourse level of the mall.
Based on the time constraint that you have, I think you can do all the things that I listed above as all are located within the KLCC area (except the KL Tower). KLCC is linked via a light rail transit (LRT) from KL Sentral. The fare is very cheap, MYR 1.60 per person. For more info www.putralrt.com.my
I think you can skip Bukit Bintang as it was geared for serious shoppers (but then again, your wife must love the place) with about 6 malls being concentrated there. If you want to go to Bukit Bintang, take the monorail from KL Sentral. The monorail doesn't pass through KLCC and the LRT doesn't pass through Bukit Bintang. You can take a taxi if you want to visit Bukit Bintang from KLCC and then return to KL Sentral with the monorail. The monorail fare from Bukit Bintang to KL Sentral is MYR 2.10 per person. For more info www.monorail.com.my
Petronas Towers is a magnificent structure. I hope you will be there until the sun set so that you can photograph the towers in day time and night time. At night, the towers are just incredibly shimmering, you'll almost felt like being hypnotised. My photo in the trip report as an example.
I hope you'll have a blasting time in my hometown.
Oh, since there are only 2 of you (you and your wife), it is better to stick to KLIA Express from/to KUL. It is extremely reliable and you won't missed your flight to FRA for sure. If you need to access the internet, there is an internet cafe on the mall's concourse level, next to the post office, which charge MYR 8 per hour. If you bring along your laptop, free wifi internet is available at Starbucks on ground level and level 4 inside the mall. At KL Sentral, free wifi internet is available at Starbucks and Strudels Cafe. But hey, the whole KLIA is free wifi internet, so it won't be a problem at all.
SIA fan From Indonesia, joined Aug 2000, 728 posts, RR: 1 Reply 10, posted (6 years 9 months 2 weeks 3 days 4 hours ago) and read 6630 times:
Nice report 9MMAR!
CGK must have been very busy that night as your flight was assigned gate E3, I thought the E-gates were mostly and exclusively for GA and MZ use. Is the security screening for the E-gates located at the entrance of the concourse and common for all 7 gates in the E-concourse? If that's the case than I wonder why does they set it up differently than the D-gates where they have security checkpoints at the entrance of each gate hold room.
Ryanair!!! From Australia, joined Mar 2002, 4706 posts, RR: 26 Reply 17, posted (6 years 9 months 2 weeks 1 day 19 hours ago) and read 6194 times:
Quoting MH017 (Reply 16): Will he/she let me through and out of the country if I say no or don't understand ?
Depending on your race, it will be easy to pull off. Even though I understand enough Indonesian to have a conversation, I normally play ignorant until they realise that they are not getting anything out of me. However, if you are bule (white), they won't be so direct in asking for a bribe but they would instead be slapping on you something that sounds "official" like an entry visa ... or something.
Welcome to my starry one world alliance, a team in the sky!
If I could recall, the other meal was "vis met aardappelpuree". Dat is "fish and potato" in het Engels.
Quoting Kretek (Reply 15): BTW, are all MH international meals in Y served in aluminium containers?
Based on my trip to Istanbul, yes, the meals was served in an aluminium container in YCL.
Speaking of meals, I forgot to mention about the new dining set MH put in for YCL passengers. Guess what? The squared sharp edges containers for the desert and starter! Previously it was rounded edges.
Can you spot the similarity (for the aluminium container of the main dishes) and the difference (for the desert and starter's containers)?
My breakfast on MH 31 IST-KUL on 8 December 2006.
My dinner on MH 724 CGK-KUL on 14 January 2007.
Hoi Pieter. Hoe gaat het?
Quoting MH017 (Reply 16): plan to visit JKT and KUL in June, but will fly 744 comfort
With KLM I supposed?
Quoting MH017 (Reply 16): Ada ole ole ga? What should be my response ?
I think they won't ask you for it. But if they did, just like Ryanair!!! suggested, just pretend that you don't understand what they are saying. Most of them can't speak proper Engels.
Exactly. In my case, I think why they never failed to ask for it is because the fact that I am holding a valid working permit in Indonesia. This kind of incidents happened a lot of Indonesia's KITAS/M holders, regardless of the race and original country. Indonesians tend to have a mindset that the foreigners who come into their country to work here is stealing the country's wealth from its people. So, it was their national responsibility (this immigration officers), to try at least to "tax" something from us, the greedy wicked hearted foreigners, so I was told (by my lawyers).
Thank you Peter, Meneer Kretek, Pieter and Mr. Soh for reading my trip report.
Isz1 From Malaysia, joined Apr 2000, 86 posts, RR: 2 Reply 19, posted (6 years 9 months 1 week 2 days 4 hours ago) and read 5840 times:
Nice TR... anyway they are in process of changing EY aluminium foil to ceremic casserole for all international flights. Hope you will enjoy the meal as the portion is slightly larger than the current 1.
ERL Sdn Bhd owner of both KLIA Ekspress and KLIA Transit is a jv co between YTL 50%, Tabung Haji 40% and Trisilco Equity 10%. the company turned profitable in 2003 after 1 year of operation.
9MMAR From Malaysia, joined Jul 2006, 2102 posts, RR: 19 Reply 20, posted (6 years 9 months 1 week 1 day 16 hours ago) and read 5747 times:
Thank you for the insight over MH's product enhancements and the clarification over KLIA Express' profitability status. I am having a problem in finding their financial information, as it is a Sendirian Berhad company, not Berhad.