Search found 8 matches

by ilyagran
Wed Jan 03, 2018 3:05 pm
Forum: Civil Aviation
Topic: El Al will launch flights to San Francisco Q4 2018
Replies: 74
Views: 10446

Re: El Al will launch flights to San Francisco Q4 2018

I'm just not sure it will work ... On one hand, business community has been begging for TLV-SFO nonstop and no surprise UA flights go out full, particularly in the front. Many times tried to book this flight and it was either ridiculously expensive or showed no availability at all. On the other hand...

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by ilyagran
Tue Dec 26, 2017 8:23 pm
Forum: Civil Aviation
Topic: How could BA continue a prestigious London-New York experience?
Replies: 125
Views: 19631

Re: How could BA continue a prestigious London-New York experience?

Anyways, my take, BA needs to go all aisle access, the food from what I have seen in trip reports with the new menus looks good. But with a couple of exceptions, it's the seats that kill BA for those that care. I'm not quite sure why people of this forum are bashing BA CW product so much. It was re...

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by ilyagran
Wed Dec 13, 2017 2:48 pm
Forum: Civil Aviation
Topic: BA IROPS Handling In Recent Snow Storm
Replies: 53
Views: 7333

Re: BA IROPS Handling In Recent Snow Storm

May I raise a couple of points to all this. Firstly, how about using the services of a decent travel agent next time you book who provides a 24/7 client care service and has access to a GDS for booking & rebooking flights/hotels etc. A call to them in times of crisis would have taken a lot of t...

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by ilyagran
Wed Dec 13, 2017 1:51 am
Forum: Civil Aviation
Topic: BA IROPS Handling In Recent Snow Storm
Replies: 53
Views: 7333

Re: BA IROPS Handling In Recent Snow Storm

>>Flight BA279 from LHR to SJC is scheduled to depart at 1250, but on 10 December left very late at 1926. So, there was actually plenty of time to get you boarded. The flight arrived at 2214, which is no doubt really annoying as you should have got to SJC (athough very late that day) BA279 indeed to...

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by ilyagran
Wed Dec 13, 2017 1:43 am
Forum: Civil Aviation
Topic: BA IROPS Handling In Recent Snow Storm
Replies: 53
Views: 7333

Re: BA IROPS Handling In Recent Snow Storm

I understand the difficulties of running operations in these conditions. I'm not complaining about the weather, this is really about the service BA provided during this difficult day A few comments from my Sunday experience: (1) BA call center was DOWN. It's not that you could get into a queue, wait...

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by ilyagran
Wed Dec 13, 2017 1:31 am
Forum: Civil Aviation
Topic: Brussels: Why such a big chaos with so little snow
Replies: 44
Views: 8693

Re: Brussels: Why such a big chaos with so little snow

LHR was open throughout Sunday, but the whole place got gridlocked pretty quickly as deicing was slow and many cancelled flights did't leave the gates, so incoming flights couldn't get in, blocking taxiways and not letting other flights to depart. I think this mostly happened around T5, as long haul...

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by ilyagran
Tue Dec 12, 2017 6:46 am
Forum: Civil Aviation
Topic: BA IROPS Handling In Recent Snow Storm
Replies: 53
Views: 7333

BA IROPS Handling In Recent Snow Storm

Hello I had the “pleasure” of traveling with BA via LHR through the recent snow and weather-related IROPs. The whole experience was totally miserable, but it seems that BA operations were even worse than one could expect from a major carrier with decent reputation. I was traveling in CW from TLV to ...

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by ilyagran
Sat Oct 07, 2017 11:09 am
Forum: Trip Reports
Topic: TLV to MIA on LH Business class.Terrible.
Replies: 33
Views: 14072

Re: TLV to MIA on LH Business class.Terrible.

Sounds like really miserable experience. Did you consider writing LH? While their business class product to TLV is what it is and they probably won't do much about it, your experience with inop APU on the ground in MIA and the lavatory access issue on the return TLV leg definitely demand apology and...

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