I decided to run this by everyone on here and see what kind of feedback I get.
Last month, I was rear-ended while sitting at a stoplight in my 2001 Toyota RAV4. The woman who hit me agreed she would take care of the cost of repairs, so there's no problem in that department. The damage was not extensive, but the entire cargo door has to be replaced. I took the RAV to the body shop on Monday, October 21st, and was promised it would be ready by either Thursday or Friday. I've been driving a rental car since then.
I called the body shop Thursday, and they told me the cargo door had not come in, but they said they would call me Friday and let me know. Friday, there was no call, so I decided to check on it, and they told me the same thing - the door had not been delivered. I called every day last week, and the part STILL has not been delivered. The body shop is connected with the Toyota dealer, and the story is that the cargo door is on back order from the Toyota factory. The breakdown is with Toyota, to hear the body shop tell it - they promise the part, and don't deliver it.
Does anyone have any advice on this situation? There is currently no promise as to when the RAV will be ready, and the situation is getting really frustrating.