cha747
Posts: 755
Joined: Mon Dec 15, 2003 1:07 pm

Proof Of An HD Monitor For HD Service

Thu Feb 26, 2004 4:18 am

I had an interesting interaction yesterday that I am hoping to get some insight from all of you on. About a year ago my wife and I bought a Sony television that is HD ready (can receive and HD signal and produce 1080i resolution when it receives said signal from an HD receiver). We agreed to hold-off on Digital HD service until we could afford it. Yesterday, we decided that it was time to get HD. We went to our local Comcast cable office to pick-up the box.

Everything was going well until the service lady asked us for proof of owning an HD-ready television. My response was, "Huh?" She explained that Comcast policy was that HD receivers could only be given to customers who can prove that they own an HD-ready TV. Since a service agent was not coming to the house to actually see the TV, we had to come with the receipt or owners manual. My wife and I scrambled home and after finding the owners manual we rushed back to the Comcast office before closing. Of course, the lady didn't even look at the manual on the two pages that admit that the TV is HD-ready. She gave us the appropriate box.

Of course, in addition to the HD channels, I can watch the Discovery Wings channel  Smile - I'm watching a documentary about the Dassault Falcon right now.

So the question is, why does the cable provider need proof that I have an HD-ready TV? The rep I dealt with couldn't answer the question nor could the telephone agent when I called to activate service.

Any thoughts???
You land a million planes safely, then you have one little mid-air and you never hear the end of it - Pushing Tin
 
ybacpa
Posts: 1080
Joined: Thu Mar 01, 2001 5:39 am

RE: Proof Of An HD Monitor For HD Service

Thu Feb 26, 2004 6:35 am

Because its Comcast.
SkyTeam: The alliance for third rate airlines finally getting their act together!
 
FlyVirgin744
Posts: 1282
Joined: Tue Jul 27, 1999 8:35 am

RE: Proof Of An HD Monitor For HD Service

Thu Feb 26, 2004 8:15 am

HD decoders are still extremely expensive, and you must remember, most consumers are extremely stupid. Therefore people who don't own an HDTV may opt for the HD box because they think they will get High Definition.

Therefore, Im guessing, comcast wants to make sure that the decoders they give out will be used for people who have HDTVs.
Sometimes I go about in pity for myself and all the while a great wind carries me across the sky.
 
cha747
Posts: 755
Joined: Mon Dec 15, 2003 1:07 pm

RE: Proof Of An HD Monitor For HD Service

Fri Feb 27, 2004 1:52 pm

Flyvirgin - that's probably the best explanation. The Motorola receiver that I have has many "options" that are disabled - USB ports and a few other things I didn't even know existed. Anyway, HD (and Discovery Wings) are FUN!
You land a million planes safely, then you have one little mid-air and you never hear the end of it - Pushing Tin
 
FlyVirgin744
Posts: 1282
Joined: Tue Jul 27, 1999 8:35 am

RE: Proof Of An HD Monitor For HD Service

Fri Feb 27, 2004 2:07 pm

Are you getting HD Discovery? Some great stuff on there. I have directv and get 5 of 7 HD channels. I don't pay for showtime and I'm not allowed access to CBS.
Sometimes I go about in pity for myself and all the while a great wind carries me across the sky.
 
cha747
Posts: 755
Joined: Mon Dec 15, 2003 1:07 pm

RE: Proof Of An HD Monitor For HD Service

Mon Mar 01, 2004 11:27 am

Flyvirgin - no...HD Discovery is not available...just ABC, NBC, CBS, ESPN, and PBS. They have a special version of FOX that is not HD but broadcast in widescreen. Many HBO, Cinemax and Showtime HD options but we haven't paid for the premium stuff. Discovery wings makes-up for all of that (most of the time).
You land a million planes safely, then you have one little mid-air and you never hear the end of it - Pushing Tin
 
FlyVirgin744
Posts: 1282
Joined: Tue Jul 27, 1999 8:35 am

RE: Proof Of An HD Monitor For HD Service

Tue Mar 02, 2004 2:12 pm

Yea there was some controversity 2 years ago when FOX carried the Superbowl. Their format of 480p wasn't up to par for most HDTV viewers. They wanted the Superbowl in ultra high resolution 1080i currently carried by CBS, PBS and a few other stations.

Try not to watch too much Wings, their programming can get limited after you've watched it straight for a week or two like so many of us have  Smile
Sometimes I go about in pity for myself and all the while a great wind carries me across the sky.
 
cha747
Posts: 755
Joined: Mon Dec 15, 2003 1:07 pm

RE: Proof Of An HD Monitor For HD Service

Wed Mar 03, 2004 5:27 am

Try not to watch too much Wings, their programming can get limited after you've watched it straight for a week or two like so many of us have

For that, you become an RU!
You land a million planes safely, then you have one little mid-air and you never hear the end of it - Pushing Tin

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