747-600X
Topic Author
Posts: 2492
Joined: Wed Jan 05, 2000 3:11 am

What Is Microsoft's Problem? (Powerpoint)

Sat Feb 26, 2005 12:21 am

So... in order to get HELP with a Microsoft Office product, you have to go through this asinine, backward, and useless search, which turns up nothing. If you click "Still Can't Find it" you end up at a page where you are allowed to contact them, but only for $35 via email and something like $240 for phone calls. What on Earth kind of business plan is that?! Why would they charge such absurd rates to assist their customers? I mean, all I want to be able to do is write them an email asking a very simple question and get a very simple answer... I cannot understand the logic behind making the process so costly and bizarre.

The question, by the way, is this:

How do I change the grid settings in PowerPoint 2000? Now, how complicated can this be??? I have '03 at home, but here at the office, they have 2000, and for the life of me, I cannot find a "grid" setting. ALL of the help provided (either by that damnable paper clip animation) or on Microsoft's website is simply wrong. It either identifies menus which don't exist or doesn't provide that sort of information at all. This is such a basic question that I cannot believe the difficulty I've had in finding it. I mean, why, when you do a serach for "grid settings" or just "grid" wouldn't the first thing to come up be: "Using grids" or some such???
 
boeingnut
Posts: 390
Joined: Tue Oct 30, 2001 5:46 am

RE: What Is Microsoft's Problem? (Powerpoint)

Sat Feb 26, 2005 12:48 am

Repeat after me "Google is my friend...Google is my friend"

Seriously, I find googling gets me better answers to my questions that M$'s bass-ackwards so-called "help" functions
Excuse me, but what does God need with a starship?
 
diamond
Posts: 3000
Joined: Sun Apr 11, 2004 8:01 am

RE: What Is Microsoft's Problem? (Powerpoint)

Sat Feb 26, 2005 1:31 am

747-600X,

Select "View" from the top menu.

Then select "Grids and Guidelines".


A small window should pop up prompting you for grid settings, and then you click the box that says "display grid".



If it is not working this way on your PC, then you do not have all functions and options installed. It is possible to update your PowerPoint installation and add the missing features.

I hope this helps.
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PPGMD
Posts: 2398
Joined: Sun Sep 30, 2001 5:39 am

RE: What Is Microsoft's Problem? (Powerpoint)

Sat Feb 26, 2005 2:07 am

Re: Why Microsoft support is so costly:

Because Microsoft isn't in the business of consumer support on their classic products (anything no marketed by Microsoft business solutions). They prefer that their partners support the products because they can provide better local support.
At worst, you screw up and die.
 
747-600X
Topic Author
Posts: 2492
Joined: Wed Jan 05, 2000 3:11 am

RE: What Is Microsoft's Problem? (Powerpoint)

Sat Feb 26, 2005 12:22 pm

Diamond,

What you said is what "help" said (I like the screenshots  Big grin), unfortunately, there's no such item on the View menu. I'm well aware of the ability to install various options and features when setting up Office, but do you mean to tell me that the grid is optional?!!
 
diamond
Posts: 3000
Joined: Sun Apr 11, 2004 8:01 am

RE: What Is Microsoft's Problem? (Powerpoint)

Sat Feb 26, 2005 12:38 pm

Quoting 747-600X (reply 4):
but do you mean to tell me that the grid is optional?!!



I am not saying that the grid itself is an option. However, modifiying the grid's settings to different intervals IS an option.

I don't write the news . . . I just report it.
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