swisskloten
Posts: 317
Joined: Thu Dec 30, 2004 3:51 pm

Said Goodbye To Netflix

Fri Nov 04, 2005 8:33 am

Netflix finally did me in. They never lived up to their ads. The average waiting time was a whopping five days, nowhere near their claims of next-day arrivals. After visiting the local video rental store for the third time this month because Netflix took almost a week and a half to receive and send the next video, I called it quits. Sorry Netflix, but you suck ass. Anyone else have any Netflix stories to tell? Is there anything out there besides Netflix that is just as good?
 
LHMark
Posts: 7048
Joined: Fri Jan 21, 2000 2:18 am

RE: Said Goodbye To Netflix

Fri Nov 04, 2005 8:41 am

I get mine next-day. every time. Weird.
"Sympathy is something that shouldn't be bestowed on the Yankees. Apparently it angers them." - Bob Feller
 
UAalltheway
Posts: 1358
Joined: Thu Mar 24, 2005 8:31 am

RE: Said Goodbye To Netflix

Fri Nov 04, 2005 8:48 am

I used to get mine next-day-ish also, but now it seems to have slowed down to almost 5 days processing time. I'm about to ditch them too...
 
tbar220
Posts: 6706
Joined: Wed Feb 02, 2000 12:08 pm

RE: Said Goodbye To Netflix

Fri Nov 04, 2005 8:55 am

Ahhhh the joys of your local public library. I check out all my DVD's from there for free.
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AsstChiefMark
Posts: 10465
Joined: Thu Feb 05, 2004 2:14 pm

RE: Said Goodbye To Netflix

Fri Nov 04, 2005 9:53 am

I get mine the next day. Here are their distribution centers:

Netflix Centers

Mark
Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Damned MSP...Red tail...Red tail
 
baylorairbear
Posts: 2841
Joined: Wed Jan 26, 2005 5:25 am

RE: Said Goodbye To Netflix

Fri Nov 04, 2005 9:58 am

Mine are most always next day from HOU or AUS. What can screw up deliveries is the USPS, not Netflix. I am quite satisfied thus far. I also tried Blockbuster. What a joke. They made two mistakes on my very first deliveries. I never even received one of the movies.

BAB
I'm just skipping stones...
 
eatmybologna
Posts: 375
Joined: Sat Apr 30, 2005 3:21 am

RE: Said Goodbye To Netflix

Fri Nov 04, 2005 11:07 am

Because I live close to one of the distribution centers in Rochester, NY, I usually get my selections within two/three days after requesting them in my queue.

One thing that I like about Netflix is that the quality of their DVD's are very good with few scratches, if any.

Blockbuster, on the other hand, have poor quality and worn out DVD's. Some of their retail stores are poorly managed and under staffed as well.

I think I'll keep staying with Netflix for now.

e-m-b

[Edited 2005-11-04 03:10:58]
Isn't knowledge more than just the acquisition of information? Shouldn't the acquired information be correct?
 
767Lover
Posts: 3254
Joined: Fri Sep 26, 2003 6:32 am

RE: Said Goodbye To Netflix

Fri Nov 04, 2005 11:45 am

My dad had an account to Walmart's version of Netflix and he got his DVDs extremely fast.
 
Cactus739
Posts: 2245
Joined: Mon Jan 19, 2004 6:41 am

RE: Said Goodbye To Netflix

Sat Nov 05, 2005 12:23 pm

I've had Netflix for over a year and never a problem....love having one of their distribution centers in the same city... I had shipped out some dvd's to them on a Wednesday... they got them Thursday...and I had 3 new movies on Friday...
You can't fix stupid.... - Ron White
 
xpat
Posts: 595
Joined: Thu Nov 04, 2004 4:34 am

RE: Said Goodbye To Netflix

Sat Nov 05, 2005 10:41 pm

Funny this should come up. Some guy in California has brought a class action suit against Netflix for the very same reason the original poster is complaining about. You should have probably gotten an email from them stating the conditions and terms of the suit. Basically, in compensation they are offering to upgrade your service plan, free of charge, for one month i.e. if you have the 3 movies plan, you will now get 4 movies for a month at no extra charge. I also do find that I'm not getting my movies as quickly as I once did.

However, it still beats having to go to Blockbuster and never find what you really want to see. Call me lazy, I guess.
The only thing we have to fear is the sky falling on our heads. -Asterix
 
SWA TPA
Posts: 1454
Joined: Wed Aug 29, 2001 6:10 am

RE: Said Goodbye To Netflix

Sat Nov 05, 2005 11:21 pm

I have never had a problem with them. I return the movies, they get them the next day and send out the new movies that day with me recieving them the following day. Always fast and always accurate.

SWA TPA
I believe I can fly.....
 
baylorairbear
Posts: 2841
Joined: Wed Jan 26, 2005 5:25 am

RE: Said Goodbye To Netflix

Sun Nov 06, 2005 12:06 am

One thing I remember reading *for sure* when I signed up is this:

New members are given shipping priority over existing members. If a movie is in high demand and/or low supply, the new guy will get it first. They also favor customers who keep only a few movies in their queuesesusseues, as opposed to my 90-100. But I've still never had a problem. That being said, it is quite possible, even probable, that you no longer receive dvd's as quickly as when you first subscribed.

BAB

p.s. What in the hell is the plural of queueueue? Ah shit! What's the singular, too?  silly 
I'm just skipping stones...
 
AeroWesty
Posts: 19551
Joined: Sat Oct 30, 2004 7:37 am

RE: Said Goodbye To Netflix

Sun Nov 06, 2005 12:25 am

Quoting Xpat (Reply 9):
Some guy in California has brought a class action suit against Netflix for the very same reason the original poster is complaining about.

I never got the e-mail, but was sent the link to the website by a friend since I definitely qualify as a former customer. I will use what is due me under the terms of the settlement agreement for a free month to give them another shot. I was very disappointed with them the first time around.

The main problems were getting the same exact damaged disc back in the mail (it became such a problem I first started keeping a record of what the damage was, then began holding onto the disc until a replacement arrived so I didn't get the same disc back), and it taking up to 10 days to receive less popular titles if they had to be shipped from the east coast to Oregon. I eventually upgraded to the 8-at-a-time plan near the end just so I would have DVDs on hand in viewable condition when I wanted to watch them.
International Homo of Mystery
 
AsstChiefMark
Posts: 10465
Joined: Thu Feb 05, 2004 2:14 pm

RE: Said Goodbye To Netflix

Sun Nov 06, 2005 1:16 am

Quoting AeroWesty (Reply 12):
The main problems were getting the same exact damaged disc back in the mail

Weird. Twice I've reported a damaged disk via their website. They sent out a replacement and I got it the next day each time. They did this BEFORE I had returned the damaged ones.

Mark
Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Damned MSP...Red tail...Red tail
 
AeroWesty
Posts: 19551
Joined: Sat Oct 30, 2004 7:37 am

RE: Said Goodbye To Netflix

Sun Nov 06, 2005 1:30 am

Quoting AsstChiefMark (Reply 13):
They sent out a replacement and I got it the next day each time.

I don't know if their replacement policies have changed, or if it was because I was serviced by a fairly new distribution center (where their only copy of the title was the one I returned), or if it was because I was ordering obscure titles or what. I've not had a Netflix membership for about 18 months, and their policies certainly may have changed in the meantime. I'm certainly open to giving them another go, especially with a free month.

I do recall all the problems I had with them in this regard because I began withholding returning the discs at the suggestion of Netflix customer service who asked me to return one example directly to them, and they credited me with a free month when they were able to verify my claim it was the same disc. Withholding return of the damaged disc triggered shipment from a different warehouse if there wasn't an alternate copy in stock at the distribution center nearest to me.
International Homo of Mystery
 
itsjustme
Posts: 2727
Joined: Sun Apr 25, 2004 6:58 pm

RE: Said Goodbye To Netflix

Sun Nov 06, 2005 6:01 am

I've never had it take less than 2 days (it's typically 3 days) to either have my returned DVDs credited or to receive newly ordered DVDs and I live less than 10 miles from their distribution center in Santa Ana CA. I suppose Netflix can blame it on the USPS but they should have taken that into consideration before they made the "next day service" statement.

Agreed, their level of service has dropped significantly since I joined over 2 years ago. So much so, that I am considering switching to Blockbuster. They give you two free in-store rentals each month with your membership.
 
luv2fly
Posts: 11056
Joined: Tue May 13, 2003 2:57 am

RE: Said Goodbye To Netflix

Sun Nov 06, 2005 6:34 am

I also have noticed a slow down in them receiving the returned DVD's and them getting one out to me! Numerous times lately when I check the status in my queue it will show one returned and then the next one is not being shipped until the next day, why not ship the same day as it was received by them. I to am getting tired of the lag in receiving them, and like other I have a shipment center right here in CLE!
You can cut the irony with a knife
 
S12PPL
Posts: 3603
Joined: Wed Mar 17, 2004 5:26 am

RE: Said Goodbye To Netflix

Sun Nov 06, 2005 10:39 am

I get mine within a few days. usually 1-2. Maybe 3 if it's a popular title.


If you want it faster, go to the movie store.
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unattendedbag
Posts: 2154
Joined: Wed Oct 08, 2003 10:35 pm

RE: Said Goodbye To Netflix

Mon Nov 07, 2005 8:51 pm

Quoting Xpat (Reply 9):
Some guy in California has brought a class action suit against Netflix for the very same reason the original poster is complaining about.

some useful information:

http://www.snopes.com/inboxer/nothing/netflix.asp
Slower traffic, keep right
 
Aviation
Posts: 1110
Joined: Mon Dec 13, 2004 9:28 pm

RE: Said Goodbye To Netflix

Mon Nov 07, 2005 8:56 pm

Mine is instantaneous!!!

FOXTEL...love it





Cheers,
Signed, Aaron Nicoli - Trans World Airlines Collector
 
dvk
Posts: 1017
Joined: Thu Jun 29, 2000 12:18 am

RE: Said Goodbye To Netflix

Mon Nov 07, 2005 10:22 pm

Mine has slowed down a little recently compared with how it was for a long time, but I still average getting about three DVD's a week from Netflix, so I'm satisfied.
I'm not dumb. I just have a command of thoroughly useless information.
 
N1120A
Posts: 26468
Joined: Sun Dec 14, 2003 5:40 pm

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 6:32 am

Quoting BaylorAirBear (Reply 11):
p.s. What in the hell is the plural of queueueue? Ah shit! What's the singular, too?

Singular: Queue
Plural: Queues
Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
 
baylorairbear
Posts: 2841
Joined: Wed Jan 26, 2005 5:25 am

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 6:39 am

Quoting N1120A (Reply 21):
Singular: Queue
Plural: Queues

Thank you, thank you, thank you.

Being quite the pedant, I figured I'd go for the gold if I was gonna screw it up at all  Wink

BAB
I'm just skipping stones...
 
Pope
Posts: 3995
Joined: Thu Mar 24, 2005 5:57 am

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 6:41 am

You guys need to check out . There's an article about them in this month's WIRED magazine.

They're the netflix of the porn industry.
Hypocrisy. It's the new black for liberals.
 
Pope
Posts: 3995
Joined: Thu Mar 24, 2005 5:57 am

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 6:42 am

You guys need to check out www.wantedlist.com. There's an article about them in this month's WIRED magazine.

They're the netflix of the porn industry.
Hypocrisy. It's the new black for liberals.
 
baylorairbear
Posts: 2841
Joined: Wed Jan 26, 2005 5:25 am

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 6:52 am

Quoting Pope (Reply 24):

No way!!!

Pope rules! Pope rules! Pope rules!

BAB
I'm just skipping stones...
 
luv2fly
Posts: 11056
Joined: Tue May 13, 2003 2:57 am

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 8:26 am

Quoting S12PPL (Reply 17):
If you want it faster, go to the movie store.

That kinda defeats the logic of home delivery!
You can cut the irony with a knife
 
SFOMEX
Posts: 1602
Joined: Sat Dec 04, 2004 8:55 am

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 8:35 am

When I was a Netflix costumer, I got my DVD's always on time. However, I used to live really close to San Jose CA, so maybe that's why I had not complaints.  Wink
The only thing worst than the GOP is the Democratic Party, think about it!
 
Pope
Posts: 3995
Joined: Thu Mar 24, 2005 5:57 am

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 12:52 pm

Quoting BaylorAirBear (Reply 25):
No way!!!

Pope rules! Pope rules! Pope rules!

Enjoy my son.
Hypocrisy. It's the new black for liberals.
 
mia
Posts: 813
Joined: Mon Mar 01, 2004 1:40 am

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 5:40 pm

When I used Netflix it worked like clockwork. I dont use them because I cant afford them. It is unfortunate that it did not work out for you.
"Like all great travelers, I have seen more than I remember, and remember more than I have seen."
 
AsstChiefMark
Posts: 10465
Joined: Thu Feb 05, 2004 2:14 pm

RE: Said Goodbye To Netflix

Tue Nov 08, 2005 8:35 pm

Quoting Pope (Reply 28):
Enjoy my son.

I hope you simply forgot a comma.

Mark
Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Damned MSP...Red tail...Red tail
 
S12PPL
Posts: 3603
Joined: Wed Mar 17, 2004 5:26 am

RE: Said Goodbye To Netflix

Wed Nov 09, 2005 9:41 am

Quoting Luv2fly (Reply 26):
That kinda defeats the logic of home delivery!

I guess, but at the same time, don't bitch about Netflix and how long they take if you want no late fees. It's not a perfect system.

If you want the movie quick, go rent it from a store. If you want to wait al ittle longer and keep it as long as you want...Go through Netflix, etc.
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luv2fly
Posts: 11056
Joined: Tue May 13, 2003 2:57 am

RE: Said Goodbye To Netflix

Wed Nov 09, 2005 12:17 pm

Quoting S12PPL (Reply 31):
If you want the movie quick, go rent it from a store. If you want to wait al ittle longer and keep it as long as you want...Go through Netflix, etc.

Again defeats the purpose of home delivery and Netflix's promise of one night delivery! What part of this is over your head?
You can cut the irony with a knife
 
vermeer
Posts: 433
Joined: Fri May 12, 2000 6:21 am

RE: Said Goodbye To Netflix

Wed Nov 09, 2005 1:09 pm

Netflix works just fine with me.
Maybe being in NY helps
 
S12PPL
Posts: 3603
Joined: Wed Mar 17, 2004 5:26 am

RE: Said Goodbye To Netflix

Wed Nov 09, 2005 2:25 pm

Quoting Luv2fly (Reply 32):
What part of this is over your head?

Why you keep bitching about it? I get mine quick. Stop bitching.
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