klm672
Posts: 2514
Joined: Mon Oct 04, 1999 6:09 am

A Little Help With Adding And Removing Programs

Tue Dec 13, 2005 2:43 am

I have two programs that I want uninstalled but when I go to add/remove programs and press remove I get this message "The windows Installer could not be accessed. This can occur if you are running Windows in safe mode (which I am not), or if the windows installer is not correctly installed. Contact your support personnel for assisants (who?)"

Anything I can do about this? I want "Stopzilla" and "natural textspeech" uninstalled.
 
md80fanatic
Posts: 2365
Joined: Tue Apr 13, 2004 11:29 pm

RE: A Little Help With Adding And Removing Programs

Tue Dec 13, 2005 3:14 am

You can try opening the Registry editor (regedit.com I believe) in the Windows folder.

You can then search for "Stopzilla" and "natural textspeech" under the EDIT menu....ONLY delete references you are absolutely certain of. When the search stops on a hit, browse around the folder structure....looking to delete the highest level folder than contains the found terms.

I hope this makes sense, if not don't do it.

Doing this won't uninstall everything, but it will most likely prevent the offending software from loading or being recognised by Windows.
 

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