Pe@rson
Topic Author
Posts: 16339
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Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:17 pm

Got this email from HSBC today:


Please contact HSBC on 0800 6335693 or +44 1226 261 010 if calling from
Overseas, as a matter of urgency.

************************************************************
HSBC Bank plc
Registered Office: 8 Canada Square, London E14 5HQ
Registered in England - Number 14259
Authorised and regulated by the Financial Services Authority
************************************************************


-----------------------------------------
SAVE PAPER - THINK BEFORE YOU PRINT!

This E-mail is confidential.

It may also be legally privileged. If you are not the addressee you may
not copy, forward, disclose or use any part of it. If you have received
this message in error, please delete it and all copies from your system
and notify the sender immediately by return E-mail.

Internet communications cannot be guaranteed to be timely secure, error
or virus-free. The sender does not accept liability for any errors or
omissions.

---

Do you think it's fake? It certainly seems suspect.
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JakeOrion
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:20 pm

Fake. The way I see it, if it was a matter of urgency, email or snail mail is not the way to contact you quickly. They would call YOU, not the other way around.
Every problem has a simple solution; finding the simple solution is the difficult problem.
 
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LTU932
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:20 pm

Try to call HSBC to verify (and use the phone numbers listed in the phone book, not those in the e-mail). Ask them, if they did send that e-mail and give them as much information as possible on the contents of it. At least the e-mail is not asking you to put your personal on a website for verification, which is standard SOP in Phishing mails.
Sometimes the only thing more dangerous than a question is an answer. - Ferengi Rule of Acquisition 208
 
aloges
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:21 pm

Quoting Pe@rson (Thread starter):
It certainly seems suspect.

It certainly does - you could ask HSBC directly if they've sent that mail.
Don't cry because it's over, smile because it happened.
 
deltagator
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:22 pm

Quoting JakeOrion (Reply 1):
They would call YOU, not the other way around.

Even then I wouldn't trust it too much. I never give anyone a Social Security number (insert whatever they use in other countries here) over the phone if they call me.
"If you can't delight in the misery of others then you don't deserve to be a college football fan."
 
Pe@rson
Topic Author
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:24 pm

Thanks. I guessed it was fake. The email they used was: paul2walton@hsbc.com. The subject: "Urgent Contact." Both of those in themselves seem odd.
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
 
JakeOrion
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:24 pm

Quoting DeltaGator (Reply 4):

Sad its gotten that way, isn't it?  Sad
Every problem has a simple solution; finding the simple solution is the difficult problem.
 
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LTU932
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:29 pm

Quoting Pe@rson (Reply 5):
The email they used was: paul2walton@hsbc.com

Very suspicious. Usually corporate e-mail addresses have a format similar to these: name.surname@domain.com, surnamen@domain.com (the n before the @ stands for the first initial of the name) and nsurname@domain.com (the first n stands for the first initial of the name)
Sometimes the only thing more dangerous than a question is an answer. - Ferengi Rule of Acquisition 208
 
Falcon84
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:31 pm

HSBC. I shudder when I hear that name. They literally own us.  Big grin All our loans, and most of our credit that we're trying to get rid of is virtually all tied to them.
Work Right, Fly Hard
 
deltagator
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:38 pm

Quoting LTU932 (Reply 7):
Very suspicious. Usually corporate e-mail addresses have a format similar to these: name.surname@domain.com

Not only that but I can get an email address to say pretty much whatever the heck I want it to say. If you dig a bit deeper into the header you will probably find a completely bogus address with no mention of HSBC in the domain name.
"If you can't delight in the misery of others then you don't deserve to be a college football fan."
 
ba757
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Joined: Tue Dec 23, 2003 10:31 pm

RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:41 pm

I thought you were supposed to be intelligent?

Adam

edit. A bit harsh actually of me, I'll admit, seeing as you did put it seems suspect.

[Edited 2006-10-12 16:42:55]
 
oly720man
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:47 pm

The phone number

+44 1226 261 010

Is a genuine HSBC phone number. It's on their website as a number to contact regarding Pin Services.

http://www.ukbusiness.hsbc.com/hsbc/...er-information/using-your-new-card
wheat and dairy can screw up your brain
 
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LTU932
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RE: Weird Hsbc Email - Fake?

Thu Oct 12, 2006 11:50 pm

Quoting DeltaGator (Reply 9):
If you dig a bit deeper into the header you will probably find a completely bogus address with no mention of HSBC in the domain name.

True. That's where the IP address comes in play. It can certainly help determening whether the address is spoofed
Sometimes the only thing more dangerous than a question is an answer. - Ferengi Rule of Acquisition 208
 
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carmenlu15
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RE: Weird Hsbc Email - Fake?

Fri Oct 13, 2006 12:12 am

Quoting DeltaGator (Reply 9):
Not only that but I can get an email address to say pretty much whatever the heck I want it to say.

 checkmark 

I have received plenty of mails @paypal.com asking to verify information/reactivate my account/take whatever action with my account... the fact that PayPal is not even available in my country notwithstanding, it seems.
Don't expect to see me around that much (if at all) -- the contact link should still work, though.
 
bongo
Posts: 1783
Joined: Sat Oct 04, 2003 5:32 am

RE: Weird Hsbc Email - Fake?

Fri Oct 13, 2006 12:59 am

I receive every day many similar e mails from many different banks, even banks that are not on my Country...
It´s fake.
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mhodgson
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Joined: Mon Dec 30, 2002 8:47 pm

RE: Weird Hsbc Email - Fake?

Fri Oct 13, 2006 2:18 am

Generally, if a bank or organisation involved with finance wishes to contact you, they will provide your name or account number at the top of the email to confirm that it is indeed intended for you, and is relevant to you.

HSBC use namesurname syntax, BTW  Smile
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diamond
Posts: 3000
Joined: Sun Apr 11, 2004 8:01 am

RE: Weird Hsbc Email - Fake?

Fri Oct 13, 2006 3:15 am

The phone number provided in the email is a legitimate number for HSBC's credit card department.

They may be trying to notify you that you have been the victim of a fraud.

On the other hand, there is a fraud-alert posted at this link:

http://www.millersmiles.co.uk/report/2395
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