cmb320
Posts: 371
Joined: Wed Oct 18, 2000 1:24 pm

My Apple G5 Popped And Died

Tue Dec 12, 2006 12:46 pm

HELP!

As I pressed the power button on my Power Mac G5 Tower, I saw sparks inside and there was a loud gunshot pop! Bang!

Now it won't turn on at all.

I'm taking it to the Apple store tomorrow, but in the meantime I'm going crazy trying to figure out what went wrong with it?

Anybody know?
 
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LTU932
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RE: My Apple G5 Popped And Died

Tue Dec 12, 2006 12:52 pm

Sounds like some kind of short circuit, possibly in the PSU. I had something like that happen to one of my computers once, although the short circuit was caused by my CD-ROM player back then, and it fried everything except the floppy drive. I doubt the Apple store will be able to repair everything without major replacements.
 
Klaus
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RE: My Apple G5 Popped And Died

Tue Dec 12, 2006 1:00 pm

That sounds pretty bad... it is almost certainly related to the power supply as you've described it.

A major failure there may also affect the motherboard or other components, so it could be rather serious. Sad

But maybe you're lucky (relatively, within your misfortune) and a replacement power supply can remedy the fault.

Do you still have warranty?

Good luck!
 
cmb320
Posts: 371
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RE: My Apple G5 Popped And Died

Tue Dec 12, 2006 1:08 pm

Quoting Klaus (Reply 2):
Do you still have warranty?

Yes, got a good long warranty.

I'm hoping they can fix it right away, but I doubt it. I have so much work to do and I just bought $800 worth of Adobe software to revamp our products for the new year.

Now what? Crap.
 
hawaiian717
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RE: My Apple G5 Popped And Died

Tue Dec 12, 2006 1:30 pm

How long it will take to fix depends on what the extent of the problem turns out to be and what parts the store has in stock. If all it is is a dead power supply and they have them in stock, they ought to be able to replace it pretty quickly. On the other extreme, if the damage is pretty severe, they might be able to just pull the hard drive and put it in another machine.
 
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LTU932
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RE: My Apple G5 Popped And Died

Tue Dec 12, 2006 2:04 pm

Quoting Hawaiian717 (Reply 4):
On the other extreme, if the damage is pretty severe, they might be able to just pull the hard drive and put it in another machine.

Sometimes you may not even be that lucky. When my other computer got fried, everything was dead, even the harddrive. Those short circuits can be pretty nasty.
 
DfwRevolution
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RE: My Apple G5 Popped And Died

Tue Dec 12, 2006 2:07 pm

Quoting CMB320 (Reply 3):
I have so much work to do and I just bought $800 worth of Adobe software to revamp our products for the new year.

I assume you have the original software and product keys? Worse case you get a new system and re-install everything.
 
Klaus
Posts: 20594
Joined: Wed Jul 11, 2001 7:41 am

RE: My Apple G5 Popped And Died

Tue Dec 12, 2006 2:10 pm

Quoting CMB320 (Reply 3):
Yes, got a good long warranty.

Very good!

Quoting CMB320 (Reply 3):
I'm hoping they can fix it right away, but I doubt it. I have so much work to do and I just bought $800 worth of Adobe software to revamp our products for the new year.

If the repair should take longer, ask for a replacement machine - even if you'd have to rent one during the repair it may still be worth it if your project is in fact urgent enough...
 
NeilYYZ
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RE: My Apple G5 Popped And Died

Tue Dec 12, 2006 2:10 pm

If it's a replacement warranty perhaps you could just request a new one if the current one is finished. I don't know what else to tell you, hopefully it all works out1
It may be too early to drink scotch... But it is NEVER too early to think about it...
 
cmb320
Posts: 371
Joined: Wed Oct 18, 2000 1:24 pm

RE: My Apple G5 Popped And Died

Wed Dec 13, 2006 3:59 am

Thanks everybody for the input. I took it to the Apple store this morning and it was in fact the power supply. They had three in-stock so they're working on it right now. Should be ready to be picked up in just a bit. So far so good... I guess we'll find out once power is back if anything else is screwed up.

Keeping my fingers crossed.
 
Klaus
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RE: My Apple G5 Popped And Died

Wed Dec 13, 2006 4:21 am

Good news so far - I hope your actual computer will turn out okay!  Smile
 
cmb320
Posts: 371
Joined: Wed Oct 18, 2000 1:24 pm

RE: My Apple G5 Popped And Died

Thu Dec 14, 2006 12:59 pm

All is well... computer works fine. The repair was free under the protection plan. Turns out it would have been nearly $400 to repair without the plan.

Thanks everybody for your quick responses.
 
Klaus
Posts: 20594
Joined: Wed Jul 11, 2001 7:41 am

RE: My Apple G5 Popped And Died

Thu Dec 14, 2006 1:36 pm

Excellent news!  bigthumbsup 

I've bought AppleCare with my MacBook Pro as well - I hope I'll never have to use it, but one major defect after expiration of the normal warranty could already make it a bargain.

I hope it'll remain a singular event for you - and that you'll still be able to complete your project in time. All the best!  Smile
 
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Siren
Posts: 488
Joined: Sun Aug 20, 2006 6:50 am

RE: My Apple G5 Popped And Died

Thu Dec 14, 2006 3:25 pm

Quoting Cmb320 (Thread starter):
As I pressed the power button on my Power Mac G5 Tower, I saw sparks inside and there was a loud gunshot pop! Bang!

Like everybody said, probably the power supply. But, as it blew as badly as it did, chances are it took the motherboard along with it. You're looking at a replacement machine, courtesy of Apple...
 
nosedive
Posts: 2176
Joined: Sun May 23, 2004 2:18 pm

RE: My Apple G5 Popped And Died

Thu Dec 14, 2006 8:10 pm

Quoting Siren (Reply 13):
Like everybody said, probably the power supply. But, as it blew as badly as it did, chances are it took the motherboard along with it. You're looking at a replacement machine, courtesy of Apple...

Lil late to teh party  Wink

Quoting CMB320 (Reply 11):
All is well... computer works fine. The repair was free under the protection plan. Turns out it would have been nearly $400 to repair without the plan.

Feel free to take some cookies though!
 
ChrisI1024
Posts: 50
Joined: Mon Jul 31, 2006 10:21 am

RE: My Apple G5 Popped And Died

Fri Dec 15, 2006 12:59 am

Quoting Siren (Reply 13):
You're looking at a replacement machine, courtesy of Apple...

It's Apple. You're probably looking at a reurb G5 mobo if the board's damaged.

We had a G5 tower die on us. Fortunately, it was covered under AppleCare. A technician came out three times and replaced the processors, memory, video card, motherboard, case, power supply...pretty much everything except for the hard drive and the optical drive. Finally it was replaced with a Mac Pro.

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