Chi-town
Topic Author
Posts: 893
Joined: Fri Sep 08, 2000 1:29 am

Switching Wireless Cell Phone Carriers

Fri Jan 05, 2007 1:36 am

Well, I am sitting here at work and I was informed that my company line is being dropped. (Nextel) I need to do some research and figure out who to go with. I figured Verizon and Cingular are pretty good and I've heard bad things about T-Mobile.

What carrier do you have?
Do you like it?
Have you ever had problems with them?

Feel free to give any other input on your cell phone carrier.

Thanks
 
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KaiGywer
Crew
Posts: 11182
Joined: Sun Oct 26, 2003 9:59 am

RE: Switching Wireless Cell Phone Carriers

Fri Jan 05, 2007 1:38 am

Lots of good info in this thread, just halfway down the NonAv index:
CDMA/GSM..Cell Phone Choices... (by AA787823 Dec 27 2006 in Non Aviation)
“Once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been, an
 
IFEMaster
Posts: 4164
Joined: Tue Feb 21, 2006 5:17 am

RE: Switching Wireless Cell Phone Carriers

Fri Jan 05, 2007 1:46 am

I switched from Verizon to T-Mobile about 3 years ago. Never regretted it.

The switch was brought about my Verizon's utter incompetence when I wanted to switch plans, add two lines, and upgrade handsets. The guys on the phone had no clue what I was talking about, and the guys in the store were feeding me all kinds of BS about prices and costs and "re-activation" fees. So, after a month of frustration and the poorest of poor customer service, I decided to switch.

I did the same as you; researched the other major carriers. It came down to a choice between Nextel and T-Mobile, and T-Mobile got it because at the time they were the only carrier who offered nationwide no-roaming and, being GSM, I could use my phone in other countries.

T-Mobile for me have been nothing short of fantastic. They had a nice choice of plans and helped me choose the one that suited my needs, and they have a good range of handsets. When it came time to upgrade my handset (just a couple of months ago), I got a T-Mobile Dash for a ridiculously low price because of my good standing and the fact that in nearly 3 years I hadn't upgraded my handset. They also upgraded my wife's handset for free.

Whenever I've had questions or queries or wanted a service added to my account, it was hassle free. For example, when I flew to London last February, I realised as I was standing in line to board that I hadn't activated International Roaming on my account. I called while I was in line, requested it, and when I landed in London and switched on my phone, I was roaming.

Also, I took my number with me from Verizon to T-Mobile. They handled the entire thing, and although they said it would take up to 3 days to port my number, it was switched to T-Mobile in a matter of hours rather than days.

T-Mobile will have to mess up in a major, major way for me to consider leaving them. Call quality is great, I don't recall ever having a dropped call, and their customer service is second to none.
Delivering Anecdotes of Dubious Relevance Since 1978
 
Jaws707
Posts: 667
Joined: Mon Aug 06, 2001 10:45 am

RE: Switching Wireless Cell Phone Carriers

Fri Jan 05, 2007 1:55 am

I currently use Sprint and have been very happy with it. I have the Samsung A900 phone (the black one that is as skinny as a RAZR.) Sprint evenings begin at 7pm which is great. I have found the reception to be great. Previously I used Cingular before I switched.
 
j_hallgren
Posts: 1427
Joined: Sun Jun 04, 2000 11:48 am

RE: Switching Wireless Cell Phone Carriers

Fri Jan 05, 2007 9:05 am

I've gotten some good info at http://www.howardforums.com about phone plans and such...
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