LH526
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Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 9:55 am

So, my first annoying Mac OS problem (in hope Klaus can help me).
Whenever I load sites in the tabs in Safari, safari keeps hanging for around 5 seconds each and shows me the spinning ball. All other apps work fine, only safari hangs. That even happens on very small mainly text websites.

I run the latest Mac OS and Safari on a 4 week old 3Ghz MacPro, the same error has appeared on my MacBookPro as well but vanished without a trace for no clear reason.

All help suggestions I found so far are for earlier Safari version and suggest emptying the cache or deleting several AutoFill entries ... none of them were of any use so far!

Any further help is highly appreciated.

Mario
LH526
Trittst im Morgenrot daher, seh ich dich im Strahlenmeer ...
 
mdodd
Posts: 338
Joined: Tue Jul 10, 2007 1:45 am

RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 9:58 am

Trash your preferences.
Repair permissions.
Software Update!!
Make a temporary account and try it in there.
Does it to it with a particular site? Try browsing to just Google.
Try with Safari 3 (beta)
If your on Safari 3, try with 2.

Let me know...
 
cabso1
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RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 10:17 am

I had the exact same thing happening in my mac, it happened annoyingly and persistently, especially on a.net. However it wore itself out after a week or two. It doesn't happen now.
 
mdodd
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RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 10:59 am

Quoting Cabso1 (Reply 2):
I had the exact same thing happening in my mac, it happened annoyingly and persistently, especially on a.net. However it wore itself out after a week or two. It doesn't happen now.

Really bizzare.

I run A.net fine on Safari 3.03.
Never had a problem with it.
 
Klaus
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RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 11:34 am

The "beach ball" is activated by MacOS X when it realizes that the application under the mouse pointer is currently not accepting any input. You can still use any other application, but the "beachballing" one is unresponsive at this point.

I had noticed that happening a few days ago in a.net as well to a really annoying degree; Apparently the ad banners on the thread pages (not on the main forum page!) were executing some wild Java or JavaScript code which caused the browser to "hang" for several seconds at every page load (when the progress bar was at about 85%). It didn't happen on any other pages I visited. Today that effect has vanished again, thankfully. I assume that the a.net banner management code has been fixed again.

Does it still happen for you? And on which other pages does it happen as well?


You might want to clear the browser caches (Safari menu -> Empty Caches). That might help. And / or erase the browser history (History menu -> Clear History).

Quoting Mdodd (Reply 1):
Trash your preferences.

If at all, just remove the Safari preference. And on the Mac it is generally a good idea to:
- exit the application
- just provisionally move the preference file from /Users/<yourname>/Library/Preferences to the desktop (for instance)
- start the application again (it automatically creates a new, "fresh" preference file again)
- make your test
- if the test didn't show that your old preference was in fact the culprit, exit the application again and move the saved preference file back into the Preferences folder (replacing the temporary preference and restoring the old one)

MacOS X has no registry, so applications have to store their entire preference data in the Preferences folder and they create fresh ones if they don't see existing ones. Very practical for experiments like that.

For Safari the preference file is named com.apple.Safari.plist. But I don't think it's the cause in this case.

Quoting Mdodd (Reply 1):
Repair permissions.

That's almost never necessary and very unlikely to be the culprit here. It is almost always just "voodoo".

Quoting Mdodd (Reply 1):
Software Update!!

Not a bad idea, but I don't think that's it. The problem vanished for me before I upgraded Safari to the latest V3 beta today (from the previous V3 beta I had been using before).

It is of course possible that it's simply an intermittent beta bug.

Quoting Mdodd (Reply 1):
Make a temporary account and try it in there.

That can indeed be an idea to locate problems.

Quoting Mdodd (Reply 1):
Does it to it with a particular site? Try browsing to just Google.

Yeah.

Quoting Mdodd (Reply 1):
Try with Safari 3 (beta)



Quoting Mdodd (Reply 1):
If your on Safari 3, try with 2.

That's not quite as simple. Safari is based on WebKit which is a system component. I havent checked, but it's quite possible that even a copy of Safari 2 would actually use the newer WebKit version unless you installed it again (including its older WebKit).
 
Halcyon
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RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 12:41 pm

Quoting Klaus (Reply 4):
Java or JavaScript code which caused the browser to "hang" for several seconds at every page load (

I've had this same problem on all my Windows machines. It returns an error saying that there is an unresponsive script that can be terminated or allowed to run.

It only happens on A.net, although it currently is not happening.
 
mdodd
Posts: 338
Joined: Tue Jul 10, 2007 1:45 am

RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 2:10 pm

Quoting Klaus (Reply 4):
That's not quite as simple. Safari is based on WebKit which is a system component. I havent checked, but it's quite possible that even a copy of Safari 2 would actually use the newer WebKit version unless you installed it again (including its older WebKit).

I believe the uninstaller (included with the Installer package) of Safari 3 beta removes all of 3's components.

Premissions can/will cause anything to act strangely.

Quoting Klaus (Reply 4):
That's almost never necessary and very unlikely to be the culprit here. It is almost always just "voodoo".

Its recomended you do it once a month.
 
Klaus
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RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 7:47 pm

Quoting Mdodd (Reply 6):
Its recomended you do it once a month.

By whom? Defective permissions can be created by defective installers, but that is extremely rare to happen. And almost always they would be a potential security problem, not one of functionality.

So if you're suspicious, check permissions after you've installed a third-party application whose installer you don't trust; But I have yet to see functional problems being related to permissions being misconfigured by anybody besides myself.
 
LH526
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RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 8:59 pm

Restoring the preferences indeed might have been the cause. I followed Klaus' guidebook and that error hasn't appeared since.
Thanks a million! Will keep you updated on the the outcome!

Mario
LH526
Trittst im Morgenrot daher, seh ich dich im Strahlenmeer ...
 
Klaus
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RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 9:22 pm

Quoting LH526 (Reply 8):
Restoring the preferences indeed might have been the cause. I followed Klaus' guidebook and that error hasn't appeared since.

Excellent...! You're welcome.  Smile

My own impression, however, had been that the problem appeared to be related to a.net or at least to the ads which are randomly served on the thread pages... It had gone away for me on its own without me doing anything in particular and it hadn't occurred anywhere else.
 
LH526
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RE: Mac OS Safari Problem -> Spinning Ball

Thu Aug 02, 2007 9:37 pm

Quoting Klaus (Reply 9):
My own impression, however, had been that the problem appeared to be related to a.net or at least to the ads which are randomly served on the thread pages... It had gone away for me on its own without me doing anything in particular and it hadn't occurred anywhere else.


Yeah, now that you mentioned it, A.net seems to be about the only site this problem appeared on ... might investigate further. Thanks again!
Trittst im Morgenrot daher, seh ich dich im Strahlenmeer ...
 
BN747
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RE: Mac OS Safari Problem -> Spinning Ball

Fri Aug 03, 2007 12:34 am

As Safari is the native browser for MACs, in doesn't hurt to have 1, 2, 3 or for back up browsers for annoying times like those expressed above. You might wanna download 'Camino 1.0.4'...works flawlessly! I used it 100% of the time and use Safari only as a back up, I find Camino to be far more user friendly anyway.


BN747
"Home of the Brave, made by the Slaves..Land of the Free, if you look like me.." T. Jefferson
 
mdodd
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RE: Mac OS Safari Problem -> Spinning Ball

Fri Aug 03, 2007 12:39 am

Quoting BN747 (Reply 11):
I find Camino to be far more user friendly anyway.

While it does have it advantages, I can't use it for extended periods of time as I long for the RSS reader and other gread Safari features even the "Find" (Command+F) in Safari 3.
 
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N328KF
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RE: Mac OS Safari Problem -> Spinning Ball

Fri Aug 03, 2007 1:19 am

Just a note — Safari can be a pig sometimes. I've often found it using 800MB of memory at a time. It also doesn't seem to work as well with Airliners.net as, say, Firefox does.
When they call the roll in the Senate, the Senators do not know whether to answer 'Present' or 'Not guilty.' -Theodore Roosevelt
 
Klaus
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RE: Mac OS Safari Problem -&gt; Spinning Ball

Fri Aug 03, 2007 1:29 am

Quoting N328KF (Reply 13):
Just a note — Safari can be a pig sometimes. I've often found it using 800MB of memory at a time.

I've had it at almost two gigabytes a few times... Running it for a long time (several days) and having visited hundreds of pages and used tens of windows and tabs at rather large window sizes can make it a real memory hog. But as long as the memory is actually there, it will still be relatively snappy even under circumstances where others bog down or crash.

Quoting N328KF (Reply 13):
It also doesn't seem to work as well with Airliners.net as, say, Firefox does.

In what way? Some ads seem to have dragged it down in recent days, but apart from that it plays pretty much perfectly with a.net as far as I can see...

I personally don't like Firefox all that much. It is a relatively sloppy port on the Mac.

[Edit:] There is one issue: After a longer while a.net's "new post" indicator stops working in more and more threads until I clear out a certain cookie again. I'm not sure if that is actually a Safari bug or if it's an a.net problem...

[Edited 2007-08-02 18:31:32]
 
LH526
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RE: Mac OS Safari Problem -> Spinning Ball

Fri Aug 03, 2007 6:30 am

Quoting BN747 (Reply 11):
Camino 1.0.4'...works flawlessly! I used it 100% of the time and use Safari only as a back up, I find Camino to be far more user friendly anyway.

Yers, Camino is my backup browser and it has many advantages over Safari ... Apple fixed some of them in the recent Safari 3 update ... but not all.

Quoting Mdodd (Reply 12):
While it does have it advantages, I can't use it for extended periods of time as I long for the RSS reader and other gread Safari features even the "Find" (Command+F) in Safari 3.

and exactly THAT is why I still stick tight with Safari!
Trittst im Morgenrot daher, seh ich dich im Strahlenmeer ...
 
BN747
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Joined: Thu Mar 28, 2002 5:48 am

RE: Mac OS Safari Problem -> Spinning Ball

Fri Aug 03, 2007 9:09 am

Quoting LH526 (Reply 15):
Quoting Mdodd (Reply 12):
While it does have it advantages, I can't use it for extended periods of time as I long for the RSS reader and other gread Safari features even the "Find" (Command+F) in Safari 3.

and exactly THAT is why I still stick tight with Safari!

Okay..I don't get this at all...(Command F) on Safari 3 defaults to 'Spolight' which already present with anyone running OS X 4.0 - 4.5. Command F is a double keystroke to activate spotlight when a single stroke of one of the Function keys will do it quicker. Now Spotlight is cool in it's own right. But without Spotlight, Safari's native 'find' prompt is subpar vs Camino's .. Camino's offers more options in it's 'find mode' vs native Safari (aka non-spotlight)...but to hey it's all MAC..and it's all good...


BN747
"Home of the Brave, made by the Slaves..Land of the Free, if you look like me.." T. Jefferson

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