mia
Posts: 813
Joined: Mon Mar 01, 2004 1:40 am

TNT Shipping Question [Help!]

Wed Oct 31, 2007 8:00 pm

Hey guys, I recently bough some car parts for a friend in Venezuela and the shipper used TNT (I normally use DHL but that is another topic of conversation). The shipper mistakenly wrote out the waybill and the package is now stuck in portuguese customs at Porto.

Does anyone on here work for TNT or have experience with TNT on how I can get them to reroute the package and minimize the cost to the shipper (hence to me). Can anyone help me with getting the package out of customs and rerouted as quickly as possible? I would really appreciate the help.
"Like all great travelers, I have seen more than I remember, and remember more than I have seen."
 
aa61hvy
Posts: 13021
Joined: Fri Nov 05, 1999 9:21 am

RE: TNT Shipping Question [Help!]

Wed Oct 31, 2007 8:50 pm

In general for shipping call their customer service, most carriers can re-route things-but customs will not re-route it-the pckg will have to be released first
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