BigOrange
Topic Author
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

FTP Help Required

Thu Nov 01, 2007 12:44 am

Hoping someone can tell me where I'm going wrong here!

I built a very basic webpage using Front Page for a friend of mine who is starting a new business.

I registered a domain and got hosting through 1 & 1.

I used Cute FTP to upload the index.html file into the website folder, but am still getting the parking page.

I emailed 1 & 1 and they say that the website folder is empty.

What am I doing wrong?
 
Kunoichi
Posts: 743
Joined: Wed Jan 24, 2007 2:22 pm

RE: FTP Help Required

Thu Nov 01, 2007 1:16 am

When you say the website folder, did you upload it to the public_html folder? That's usually where all the website files have to be.
"Do you speak fluent Canadian?"
 
BigOrange
Topic Author
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: FTP Help Required

Thu Nov 01, 2007 1:43 am

Quoting Kunoichi (Reply 1):
When you say the website folder, did you upload it to the public_html folder? That's usually where all the website files have to be.

No, 1 & 1 say it has to go into a folder called website
 
Kunoichi
Posts: 743
Joined: Wed Jan 24, 2007 2:22 pm

RE: FTP Help Required

Thu Nov 01, 2007 1:46 am

Quoting BigOrange (Reply 2):
No, 1 & 1 say it has to go into a folder called website

Hmm... tried renaming the file "default.html" then?

I'm at a loss. I just recently made a webpage too, and my index file is placed in public_html. It works fine.
"Do you speak fluent Canadian?"
 
BigOrange
Topic Author
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: FTP Help Required

Thu Nov 01, 2007 2:40 am

Quoting Kunoichi (Reply 3):

Hmm... tried renaming the file "default.html" then?

OK, tried that and still nothing!
 
Kunoichi
Posts: 743
Joined: Wed Jan 24, 2007 2:22 pm

RE: FTP Help Required

Thu Nov 01, 2007 3:36 am

Quoting BigOrange (Reply 4):
OK, tried that and still nothing!




That's all I've got, I'm afraid  sigh 
"Do you speak fluent Canadian?"
 
BigOrange
Topic Author
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: FTP Help Required

Thu Nov 01, 2007 1:14 pm

Quoting Kunoichi (Reply 5):
That's all I've got, I'm afraid

Thanks for trying!
 
G5ive
Posts: 98
Joined: Thu Oct 25, 2007 8:32 pm

RE: FTP Help Required

Thu Nov 01, 2007 2:40 pm

Try uploading it without using FTP. Try using the normal uploading feature on your control panel.

Quoting BigOrange (Thread starter):
used Cute FTP to upload the index.html file

It has to be name index.htm NOT html if this is the first page to the website.

Hope that helps
Do I sign here?
 
BigOrange
Topic Author
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: FTP Help Required

Thu Nov 01, 2007 4:48 pm

Quoting G5ive (Reply 7):
It has to be name index.htm NOT html if this is the first page to the website.

Thanks for the suggestion. I'll try that tonight!
 
IFEMaster
Posts: 4164
Joined: Tue Feb 21, 2006 5:17 am

RE: FTP Help Required

Thu Nov 01, 2007 4:51 pm

Quoting G5ive (Reply 7):
It has to be name index.htm NOT html if this is the first page to the website.

Since when? Plenty of website I've worked with have had their index page use a full .html extension.
Delivering Anecdotes of Dubious Relevance Since 1978
 
bagpiper
Posts: 1050
Joined: Mon Nov 13, 2006 11:24 pm

RE: FTP Help Required

Thu Nov 01, 2007 5:55 pm

BigOrange, are you on Windows or Linux hosting?

If you're on Linux, general rule is use html extension. Windows, general rule is htm.
 
BigOrange
Topic Author
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: FTP Help Required

Fri Nov 02, 2007 8:14 pm

Quoting Bagpiper (Reply 10):
BigOrange, are you on Windows or Linux hosting?

Not a clue!! I'll try to find out.
 
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hawaiian717
Posts: 3149
Joined: Tue May 18, 1999 2:46 am

RE: FTP Help Required

Sat Nov 03, 2007 6:10 am

Quoting G5ive (Reply 7):
It has to be name index.htm NOT html if this is the first page to the website.

Don't know about the specifics of 1&1, but in general the .htm extension exists only because of the legacy of the DOS/Windows 3-letter extension. The traditional extension for these types of files is .html, as Unix/Linux don't have that limit. Most of the time though, web hosts configure their servers to accept either for a default page.
 
BigOrange
Topic Author
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: FTP Help Required

Mon Nov 05, 2007 1:00 am

Thanks to everyone for their assistance.

I managed to upload it using Front Page and putting it in the root directory instead of the website folder.

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