United Airline
Topic Author
Posts: 8782
Joined: Wed Jan 10, 2001 5:24 pm

Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 3:23 am

Where do I complain about taxies in Shenzhen, China? The service was inefficient and inferior. Any e-mail address? I don't live there so.....
 
Confuscius
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Joined: Wed Aug 29, 2001 12:29 am

RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 3:33 am



Quoting United Airline (Thread starter):
Where Do I Complain About Taxies In Shenzhen?

The Communist Party of China, I presume.
Ain't I a stinker?
 
N867DA
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RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 3:47 am

In Russia, taxi rides you. Same thing in China?

Seriously, I would start by writing to the company that operates the taxi. Politely explain what you expected, what you received, and why it is inadequate. Also be sure to include what would make you happy (eg, refund fare, pay for incurred expenses, etc). I don't know if this will work in China, but it is probably the best thing to do.
A nation turns its lonely eyes to you
 
United Airline
Topic Author
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RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 3:55 am

In Hong Kong we contact the Traffic Complaint Bureau.

I have the taxi's number plate, the name of the taxi driver etc. But I forgot to write down the name of the taxi.

Any traffic bureau that I can complain to?

I know there is little customer service there
 
MaverickM11
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RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 4:06 am



Quoting United Airline (Reply 3):

Any traffic bureau that I can complain to?

E pur si muove -Galileo
 
mal787
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RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 4:17 am



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China? The service was inefficient and inferior. Any e-mail address? I don't live there so.....

Sorry but do you really think they are going to care ?

Taxi passengers are a dime a dozen in China at the moment and you may be the tip of the iceberg as far as compliants go. But dont expect a reply from them re this


Its like me complaining to the Italian Police when my wallet was stolen last year, they done the paper trail and more than likely forgot me as soon as i walked out the station
mal787
BN2 Metro, 402,404, Conquest, king air, 707,727.200, 732,733,734,735,736,738,757,762,763,742,743,744, MD11, DC9,Westwind
 
N867DA
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RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 4:18 am



Quoting Mal787 (Reply 5):

Its like me complaining to the Italian Police when my wallet was stolen last year, they done the paper trail and more than likely forgot me as soon as i walked out the station

that is still a VERY good thing to do even if the police don't take you seriously.
A nation turns its lonely eyes to you
 
Elite
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RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 4:27 am



Quoting N867DA (Reply 6):
that is still a VERY good thing to do even if the police don't take you seriously.

I don't think its the police that doesn't want to take him seriously, but the sheer number of missing wallets and phones and items make it impossible for them to follow up on every case.
 
United Airline
Topic Author
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RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 5:33 pm



Quoting Elite (Reply 7):
I don't think its the police that doesn't want to take him seriously, but the sheer number of missing wallets and phones and items make it impossible for them to follow up on every case.

Exactly
 
B2443
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RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 5:39 pm



Quoting Confuscius (Reply 1):
The Communist Party of China, I presume.



Quoting Mal787 (Reply 5):
Its like me complaining to the Italian Police when my wallet was stolen last year, they done the paper trail and more than likely forgot me as soon as i walked out the station

OMG, are you implying they (Italian Police) are just as irresponsive as the Communists?
 
mal787
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Joined: Mon Jul 23, 2007 4:25 pm

RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 10:59 pm



Quoting B2443 (Reply 9):
OMG, are you implying they (Italian Police) are just as irresponsive as the Communists?

No not at all

Quoting Elite (Reply 7):
I don't think its the police that doesn't want to take him seriously, but the sheer number of missing wallets and phones and items make it impossible for them to follow up on every case.

Its more like Elite says, they have so many of these cases its just to hard

mal787
BN2 Metro, 402,404, Conquest, king air, 707,727.200, 732,733,734,735,736,738,757,762,763,742,743,744, MD11, DC9,Westwind
 
kmh1956
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Joined: Fri Jun 10, 2005 4:08 am

RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 11:15 pm



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China?

As this is probably the first time that China has been open to so many tourists EVER, their taxi services won't be accustomed to the way other countries and cultures expect service....
So what do you hope to accomplish by making a complaint?
'Somebody tell me why I'm on my own if there's a soulmate for everyone' :Natasha Bedingfield
 
USAIRWAYS321
Posts: 1707
Joined: Wed Jul 11, 2001 4:31 pm

RE: Where Do I Complain About Taxies In Shenzhen?

Wed Aug 13, 2008 11:41 pm



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China?

You don't.
 
TLG
Posts: 364
Joined: Sun Jul 17, 2005 3:41 pm

RE: Where Do I Complain About Taxies In Shenzhen?

Thu Aug 14, 2008 3:02 am



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China?

Right here, on A.net!

-TLG
 
United Airline
Topic Author
Posts: 8782
Joined: Wed Jan 10, 2001 5:24 pm

RE: Where Do I Complain About Taxies In Shenzhen?

Thu Aug 14, 2008 6:21 am

I know there is no customer service there.

Still there is a channel to complain.

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