Very worrying report and makes you wonder who can you trust. Even a major well respected chain store PC World was caught charging for things that were not needed. The most worrying thing is that passwords and bank details were being stolen.
Some computer repair shops are illegally accessing personal data on customers' hard drives - and even trying to hack their bank accounts, a Sky News investigation has found.
In one case, passwords, log-in details and holiday photographs were all copied onto a portable memory stick by a technician.
In other shops, customers were charged for non-existent work and simple faults were misdiagnosed.
An investigator from the Trading Standards Institute said he was "shocked" by the findings.
The investigation was carried out using surveillance software loaded onto a brand-new laptop.
Video here ::