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OA260
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Posts: 21029
Joined: Thu Nov 30, 2006 8:50 pm

Exposed: Repair Shops Hack Your Laptops

Thu Jul 23, 2009 4:32 pm

Very worrying report and makes you wonder who can you trust. Even a major well respected chain store PC World was caught charging for things that were not needed. The most worrying thing is that passwords and bank details were being stolen.

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Some computer repair shops are illegally accessing personal data on customers' hard drives - and even trying to hack their bank accounts, a Sky News investigation has found.

In one case, passwords, log-in details and holiday photographs were all copied onto a portable memory stick by a technician.
In other shops, customers were charged for non-existent work and simple faults were misdiagnosed.
An investigator from the Trading Standards Institute said he was "shocked" by the findings.
The investigation was carried out using surveillance software loaded onto a brand-new laptop.

http://news.sky.com/skynews/Home/UK-...87_Sky_News_Undercover_Laptop_Inve

Video here ::

http://news.sky.com/skynews/Home/vid...rd_Drives,_Sky_News_Investigation_
 
Fly2HMO
Posts: 7207
Joined: Sat Jan 24, 2004 12:14 pm

RE: Exposed: Repair Shops Hack Your Laptops

Thu Jul 23, 2009 5:11 pm



Quoting OA260 (Thread starter):

Some computer repair shops are illegally accessing personal data on customers' hard drives - and even trying to hack their bank accounts, a Sky News investigation has found.

Well that's a given. I don't trust my computer to anybody but myself.


And quite frankly I think it's pathetic how some people fall for places that advertise they'll "clean and speed up" your computer for $80 when all they could do is fire up Google and search for antivirus/spyware/malware etc freeware themselves. They take advantage of the computer illiterate. I can't blame them though, there's tons of money to be made  Yeah sure
 
7324ever
Posts: 383
Joined: Fri May 22, 2009 10:46 pm

RE: Exposed: Repair Shops Hack Your Laptops

Thu Jul 23, 2009 5:18 pm



Quoting FLY2HMO (Reply 1):

And quite frankly I think it's pathetic how some people fall for places that advertise they'll "clean and speed up" your computer for $80 when all they could do is fire up Google and search for antivirus/spyware/malware etc freeware themselves. They take advantage of the computer illiterate. I can't blame them though, there's tons of money to be made Yeah sure

As goes for PCs. Its alot harder on a mac and places like to charge twice as much and just clean it up. I got a laptop for 10 bucks from a yard sale that works great and was pretty much brand new just the screen is completelyy shadderd but I hooked it up to my tv and see that it all works. I called a laptop repair place to get a quote and they wanted $280 to fix the screen. I can go on eBay get a new screen for 80 and craigslist find a person to change it for 40 and still buy another laptop with the money I save.
Anything the US and EU build the Russians do it better! i.e. TU-144 vs Concorde and TU-154 vs The 727...
 
EI320
Posts: 546
Joined: Sat Dec 29, 2007 2:00 pm

RE: Exposed: Repair Shops Hack Your Laptops

Thu Jul 23, 2009 5:36 pm



Quoting FLY2HMO (Reply 1):
Well that's a given. I don't trust my computer to anybody but myself.

 checkmark 

I don't give my laptop to anyone to be "repaired" unless it's absolutely necessary. Most things I just do myself.
 
Klaus
Posts: 20594
Joined: Wed Jul 11, 2001 7:41 am

RE: Exposed: Repair Shops Hack Your Laptops

Thu Jul 23, 2009 6:28 pm



Quoting 7324ever (Reply 2):
Its alot harder on a mac and places like to charge twice as much and just clean it up.

You shouldn't believe everything you hear. Whoever told you that was taking you for a ride, not unlike the scumbags in the report.

Outside of special circumstances Macs almost never require "cleaning up" the way a PC does. And maintenance is usually rather quick and easy even then.

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